Zoho mailserver blacklisted
Hi there, we can not send mails to our customer in the US. Their IT administrator informed us that our mailserver zoho is sending from different servers and some of them are black listed. Attached I am sending you the failure message received. Please help to get this solved, since we need to communicate without any interruption with our customers. ---------- Delivery has failed to these recipients or groups: Elmer Escoto (elmer.escoto@nhapparel.com) Your message wasn't delivered due to a permission
Clause to Fetch
Hello all, please help me fixing this issue, I am trying to delete the Contact Number field and i do not understand what is a clause to fetch script? I have wasted hours searching for this..
Problem : Map dependency field
Hello , I'm with problem with option "map dependency . When I try add new candidate and a select the field "Plataforma Principal" (e.g. "Infraestrutura") in the field "modulo" don't popup in the list correct the option correct . Follow attached with an exemplo. Best regards, Breno Gomes
Multiple lookup-fields referencing same form
So in form1, I have lookup fields lookup1, lookup2 corresponding to field1 and field2 in form2. Whenever I change value in lookup1, I want value in lookup2 to change to the field2 value in the same row in form2..... this is dumb request... but can it be done?
Outgoing emails being rejected
Please check logs to see what is happening. Thanks!!
Data
When I change my yearly dates to October it won't pull any data.
Notifications
Is there a way to change what time of day the notifications are sent out?
Irritating Scroll in Inbox in New Version
The scroll within the Inbox is very irritating. Ideally the selection should move up and down. Instead the entire Inbox moves up and down, with a sudden jerk and moves the Inbox like an after thought. This is in the new version. The Old version this was working fine. Though the selection remains , which is also irritating . Someone should really look at this from a UX perspective. Regards
Integrate all fields of signup page details from magento to zoho crm
Hi, I have installed zoho crm extension in which only email address and name have been integrating with zoho crm remaing fields like company name, images, phone number etc are not integrating with the zoho crm can you please explain how can I achieve this I have added all the details in the zoho crm but no change.
Motivator TV
Is there a way to replace 'Motivator TV' with our company logo?
Receiving
Guys, yesterday when the receiving problems happen I sent an email to me, with another account, 6.22pm (brazilian time), and I haven't received it yet. I'm very worried, because, If i didn't receive it, maybe anothers emails were lost too... Is zoho mail trustable?
Automated Wordpress emails are going to Spam folder
Since last week All automated emails from my Website (wordpress.org) have been going to SPAM. For some reason it keeps thinking these are junk mail. I marked them all as ‘not junk’ which moved them into your inbox, but the new test entries I did still show up in the SPAM folder. How do we correct this? Up until last week these emails were coming to the inbox. All other emails are going to inbox. Thanks Zoho team
unable to download image from especified url
I have a problem. When i charged a image can see this message "unable to download image from especified url", but its curious because i charge other imagw whit the same especifications and can charge normally. I don't know what i should to do. Someone could help me?
Remote Authenication
My organization just turned on the remote authentication option in order to use a single sign on from active directory. It works with everyone that was created and invited as a portal user prior, but new users can not sign in. It displays a message saying the user does not exist or is deactivated. When we try to add them as a contact and invite to the portal as we did before, the option to invite no longer shows up. Is this a bug or am I missing something?
Unable to view campaign details
Unable to view details for this specific campaign in ZohoCRM: https://crm.zoho.com/crm/EntityInfo.do?id=1111295000001440003&module=Campaigns The others are fine.
Unable to delete user after acquiring secrets
After acquiring the secrets from a user I am unable to delete them. They were an Admin, but I just set them back to a normal User and am still unable to delete their account. How can this user be deleted?
Mandotary Selection
Dear Support, Is there any way to create a mandotary selection list. If a ticket has opened, user should select one of value on selection list before close the ticket. This feature is really critical for us, Thanks in advance, Sinan
Zohosites builder won't load
My site is http://Allinoneviewtofindoutwhatitis.zohosites.com Please fix Respond to me if you need debugging access Is there a way to fix? I attached a screenshot
Send crm date to an external URL
Hello, I wanna know if it s possible to send a data in url to another website page for exemple if status is completed send www.xxxx.com/index.php?ownerid=.....
Relation between module records depending on module ids.
It is very important you add this feature. It will be better that it will be possible to make relations with parent modules via passing parent module ID in a lookup field when inserting or updating some record via API. For example if I create my custom module and i want to add a record into it via API it is impossible to make relation between this record and lead bi lead_Id. For now only by lead name. This is unusefull because lead name can be repeated in other leads.
I can't open the attachment in my ZOHO mail,
Hello, I'm a new Zoho CRM user. My CRM is connected with my gmail account and is synchronized. When I send an email from my gmail account with a PDF attachment to a client it works. When I go to this client in ZOHO CRM and open the mail, I can't open the attachment from that mail. I get the following error in the mail: =?ISO-8859-1?Q?, followed by the titel of the attachment. When I open the attachment, I get a blank screen. I googled the error and from the results of it, I think it is a language
Email From Field - How to set it to a specific email address?
Zoho Creator will not let you set the From field in an email sent by the sendmail function unless it is zoho.usernameid or zoho.adminuserid. I believe this has been setup to stop spammers from using Zoho Creator. We do however have a ligitimate requirement to have the From email to be set up as a specific email address. The only way I can work out how to get around this issue if for me as the admin to change my email address to the email we want to use in the From field. This will not work as a solution,
Workflow rule not working correctly every time
I have a workflow rule set up that is not working correctly every time. The Criteria is the same for every ticket that it should work for. Execute on: Create Criteria: Subject contains Bounced agent email AND Email is noreply@agentsmutual.co.uk Actions: Set the fields to: Category: Leads Sub Category: Bounced lead/email Due Date: 2 days Sometimes the actions are set. I thought it might be because the tickets are being created outside our business hours, but some tickets outside our business hours
i have a poroblem while trying to add user with name "Russell"
kindly check the attached files, i have a problem to add a user with the name i think there's a glitch or something. Regards, Shiref
Where are my potentials going?
I am calling: /crm/private/xml/Potentials/insertRecords With the folliwing test data: <potentials> <fl val="Amount">3280</fl> <fl val="Closing Date"> <![CDATA[2016-03-03 18:00:26]]> </fl> <fl val="Contact Name"> <![CDATA[Dan Smith]]> </fl> <fl val="Contact Name"> <![CDATA[Yes]]> </fl> <fl val="Item 0"> <![CDATA[Three Tone Basket - Blue Interior]]> </fl> <fl val="Item 1"> <![CDATA[Changes (White)]]> </fl> <fl val="Potential
ServiceDesk Backlog Historical Report
I am trying to create a report that shows how many tickets were still open at the end of each month. I have created the formula within excel and I am trying to move it into Zoho Reports. I have been able to create this 2 different ways. (Number of Open tickets - Number of closed ticket) + Previous months calculations. I can do this with moving calculation and get the results i need but once i lose the previous point it throws of all calculations.
Email Bottom Banner
Hi, I was wondering if it possible to insert a banner at the footer of my emails? I have included my logo into my signature but it appears too large when it is sent over to anyone I email although the size is correct in my own settings. I would like to create a banner at the bottom of my email so that I can include my logo and business details without the size changing when sent.
Gmail Login on iPhone (iOS)
I suggested to a freind that he use Zoho Vault for his passwords, but when trying to use the iPhone app, he only sees the option of "Gapps" login (as well as Zoho login). He doesnt see the full list - Gmail, twitter, Linkedin, facebook. Is this a problem with the iOS app? He wants to login with his google accounts (Gmail) but cant from the iPhone Thanks
Warning when e-mail contains empty field
Sometimes e-mails get sent while some referenced fields (${Contacts.Field}) they reference are still empty. Especially new employees sometimes forget to fill in some fields before they send an email to a client for example. It would be nice if you got a warning when the e-mail you are sending (either manually or with a macro) contains at least one empty field. I don't know exactly what the implications of this would be. Maybe some people rely on empty fields so either one field or another gets displayed.
Email attachment in Zoho Mail is still buggy on latest Firefox, Chrome, Safari (Mac OS 10.10)
1. Mail attachments show a progress gauge initially when attempting to attach, but gauge never moves, and attachment never completes. Multiple attachments tested 500k, 1000k, 5000k, coming from desktop through file selection dialog. 2. Pressing send during this period will disregard attachments in progress and send the email without the attachments instead of pausing or warning the user that their message is incomplete.
No guardan los comentarios en el crm
Buenos Días, agradezco me puedan colaborar en nuestra cuenta no estan guuardando los comentarios, ni los estado de los posible clientes. muchas Gracias, Alejandra penagos
Zoho CRM - Projects
When I try to create a Project, I do not have authorization. How can I fix it? This is the page: Unauthorized login to this portalPermission denied to access this portal. Check your portal URL again.
Script to Auto Delete Closed Tasks
Hi Is it possible to create a rule that will auto delete any closed tasks as i always forget to delete these or if they could be automatically deleted after say 3 days as a fail safe?. They just clutter up the accounts and elongate the page. Thanks
Workflows - How to verify it works?
Hello, I'm new to Zoho and have just set up a Workflow. My action is "Assign Tasks" and I just triggered it as a test. How can I verify that it will work instead of waiting 14 days (which is when my first task is to be created)? I've attached a screenshot of my workflow. Thank you!
Let a custom contact field equal a custom field from its account
Hi all I want to have a custom field in the contacts module ("Rep for this contact's account") to equal the custom field called "Rep" in that contact's account. The idea is, is that I can create and pull up a view of all contacts of a particular rep in the company. The company doesn't let all the rep's have any access to the system, for technical and cost reasons. Any help would be appreciated.
My account sales@jvd.com.vn was Blocked
Hi zoho Support team! Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked How can this be unblocked? Please help me and tks so much :)
How Can I Dump my own html in my domain
Hi I am writing my own html code and i want to dump it to my domain in zoho site hosting so can you please help me out thank you
"Add record" to form does fill in its subforms
Good Morning Zoho! I have a main form with 3 subforms. I've managed (thanks Damien!) to auto-fill a few fields in the subforms based on entries on the main form. BUT- When I add an entry to the main form using "add record" on an "On Success" of a third form (hope I'm clear on this) - the subforms are not filled in - even though on the main form their default entries are set for "1" so at least one entry should be added.... Another thing - even a field in the main form that should be filled based
Can send but cant receive email
Hi I have set up my zoho email however i am unable to receive emails. I am using the amccservices.co.uk domain name and have set up all of my MX and SPF records correctly on GoDaddy.
Connecting to other users
Hi Can we connect zoho chat to external sites like yahoo and google chat? Thanks
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