Auto Unsubscribe Opted out Contacts in Campaigns
Hi - I'm having an issue where I sync from both Contacts module and a Custom module in Campaigns. The custom module does not have an email opt out field - and we don't want to add one as we want to find a way to use the existing contact opt out info.
telephony providers for Ireland
Hi, any recommendations for the best telephony providers for Ireland, that can be integrated with Bigin?
Zoho Sign at Zoholics 2023 - Catch our experts and talks in person!
Hello! The advent of AI and automation has brought about unprecedented changes to how businesses approach productivity. Diving head-first into this era, you must equip yourselves to assemble business documents and paperwork smartly and more efficiently.
Zoho Inventory synch with QBO double counting Payments
I'm posting here in case someone else has or had the same problem and found a solution. Thanks for any help. Me Hello, we are using QBO to accept payments and invoice customers. When we need to close an invoice in Zoho Inventory, we mark the invoice as
Sending large attachment files with activesync
Hello, I migrated from IMAP to Activesync but since then any attachment above 4MB stay in the outbox. I cannot send any big attachment. With IMAP and the same mailbox, it works fine. Any idea?
Notification For Deleted Events
Hi, I am using the Zoho App on iPhone. I recently deleted a number of recurring appointments (deleted all future). I no longer see them on in Zoho Calendar App or Mail App however I continue to get notifications for these deleted appointments. How can
How to handle Discount Coupons in Zoho Books?
Hi, Need directive on what is the best way to handle discount coupons in Zoho Books. Need to show the same in Sales Order and Invoice.
ERROR 554 5.1.8 Sender Address Blocked code(554)
Hello! Could you unlock my account? I have this problem and it doesn't allow us to send emails. My account is: hei@olokankaat.com Thank you Greetings
How does light agent knows which ticket he needs to comment on?
How does a light agent knows which ticket he needs to comment on? After all, a ticket allocation/assignment cannot go to a light agent. Case: I would like to pass on a ticket to Colleague A (light agent) so that he/she can respond to this by means of
Can't Retrieve "Contact Person" from Contact to autosend an invoice via Zoho Deluge
Hello, I'm having a major issue getting an invoice to send on create via the following deluge script: projectIdLong = input.projectId.toLong(); projectDetails = zoho.crm.getRecordById("Deals",projectIdLong); // info "project data: " + projectDetails;
Ask Zia
Ask Zia our NLQ interface, provides the capability to ask questions in natural language and get powerful insights quickly. Ask Zia is driven by natural language processing (NLP). It understands your questions asked in plain English, and gets you powerful
Autofill an empty field based on data within the same module
Intro warning - brand new to Zoho, complete amateur at script writing but with some background in IT, trying to figure out Deluge for more efficient system operation. We're importing a large set of data from an old CRM into Zoho, including a Membership
Change payment method from Credit Card to Transfer manually
Please guide me to Change payment method from Credit Card to Transfer manually
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I can't unblock account from Control Panel Admin Mail Zoho Pls. Help me unblock this email Thank!
Zoho CRM show/ hide subform
Can you provide a sample workflow/ function how when a checkbox is selected in a module, it will show the subform. If checkbox is not checked, subform will not show.
Blocked account
Hi, i've been using ExpressVPN and it become unstable some time trying to connect with different ip addresses, the email client was checking for email also. The zoho system detected it as suspicious activity and blocked my account so i can't no event
outgoing mail dissabled
Good Afternoon. One of our mail counts j.cruz@cruzytorrero.com has the outgoing mail dissabled. We are sending a new brochure to our clients. Maibe it have been take a spam? i can´t unblock it. Could you please tell me what to do? Best Regards
email sending blocked - Usage Policy
I recently signed up with zoho to get a new email address. I don't need a domain, just an email account. I would like it to be able to use IMAP so I can use it with the mail program that I'm familiar with (Windows Live Mail), so I purchased the upgrade
Adding Tax to Bank Transactions
For transactions that are made outside of Zoho Books, e.g., through an eCommerce website or in-store via a card machine, the funds are deposited into my Zoho Books linked Bank Account without a corresponding invoice. I categorise these transactions as
Error 554 5.1.8 Email Outgoing Blocked.
Hello, As soon as I try ho send an email I have this message : Error 554 5.1.8 Email Outgoing Blocked. Can you please solve it ? Chloe
Filtering email PDF Dashboard layout
I have created one dashboard for ZOHO DESK tickets that we handle for different companies. I have also scheduled emails that send the managers the dashboard layout via PDF and a URL that uses a variable COMPANY to filter the dashboard data and show only
How to delete duplicate emails (migrated from Google to Zoho)
I migrated from Google Apps to Zoho. In Google Apps all the labels were converted to folders within Zoho. If I understand correctly, during the migration process if labels were used in Google then duplicate entries would be created in Zoho. The same email
Zoho support is ignoring me
2 days ago i purcahsed an email adress. I registered correctly but i got the incorrect display. I registered info@band-coach and instead i got inf@band-coach I contacted support inmediately and to the date i ve send 4 emails including on to cancellation
How refresh the dashboard everyday
How to display data properly each day on zoho analytics across multiple graphs please tell me how to do
Embedding cliq in a web page or otherwise communicating to cliq from a web page
Hi, We're finishing a dashboard for our ecommerce system and want to allow the pick and pack company to be able to chat to us from the order process system. Is there a way to embed cliq in to a web page? If not, is there any other way to communicate with
Add Tags while composing an Email
Gmail allows users to add Tags while composing an email. This is a real time saver. Also it is a nuisance to remember to go to the Sent folder, find the email you sent and assign a tag to it. Please consider adding this feature to Zoho Mail.
Changed lay-out of 'my area'
Hello, The lay-out of my area changed. We blocked the menu on the right so our users could not filter anymore on their tickets. We changed the CSS now, but would be nice to be informed upfront about these kind of changes. Besides this, where can I change
Chat Module in Zoho Desk UI revamp in sync with SalesIQ
Greetings! We're pleased to inform that the user interface of SalesIQ is revamped and it reflects in the Chat module in Zoho Desk. SalesIQ's LiveChat is used in Zoho Desk to establish communication between the support team and customers. It enables the
Août : un résumé de ce qui s'est passé le mois dernier sur Community
Chers utilisateurs, Bonne rentrée ! Que s'est il passé en août sur notre page Community France ? Zoho se consacre constamment à vous offrir la meilleure version de ses applications afin de répondre aux exigences d'un marché en évolution. Dans cette optique,
Need help on updating huge amount of tickets in Zoho Desk
Hello Support, My tickets got updated by mistake and now my whole system destroyed, the contact on a lot of tickets got updated and assigned a random contact. Here's a video of me explaining: https://www.veed.io/embed/1ea119e8-a34a-475a-829d-4c206d055cbb
WhatsApp conversation removed after merging the contact
Hello Support, If I merged a contact that have whatsapp conversation with another contact that doesn't have, why it's not moving the conversation under the merged contact? here's a video showing what I mean: https://www.veed.io/embed/1bd28680-d2a4-4
Relate Products to Desk
I have a request from my organization to be able to associate products a customer has ordered and have that information display in Desk when a Customer opens a ticket. How can I go about this?
Web Developer CRM user profile (With limited admin access perhaps?)
Hi guys, Can I suggest to create a Web Developer Admin profile which can be used by web developer to have admin privileges to a Zoho CRM portal - however without being charged a full rate for an additional CRM enterprise (in my case) user. For example,
Teaminbox attachments are blocked for one user
One user in our team can no longer download attachments from Teaminbox. Details: User can download attachments from Zoho personal email Attachments from Teaminbox are blocked (see attached) Issue happens in different browsers Issue only impacts one single
Plaid - Something went wrong!
I am trying to link my accounts using Plaid. I keep getting the Something Went Wrong error. I have reported this to Zoho support but it's almost been 3 weeks now and they are far from helpful. I am going to have to switch to another accounting software
UTM Parameters on Zoho Campaigns
Hello, If I enable the “Track URLs with Google Analytics", what will be the values automatically added to utm_source, utm_medium, and utm_campaigns? This is so that I can set things up in GA4 properly J
Group and shared calendar sync over CalDAV
Hi, what is the plan to support this please? While I appreciate it is possible to use the shared calendar URL to add a read only calendar, this is not useful for a group or shared calendar when adding items to the calendar is needed - which is my objective.
Export a subform, row by row?
Is there any way to be able to export the fields of a subform, row by row? This seems like a basic function, and its made it exceedingly difficult to get anything out of the data i have because its in subform rows. Exporting it puts all rows in one excel
Candidate skills assessment
Recruiter's skills assessment and/or test results should be linked somehow to the candidates' skills list. Having job opening skillset is quite valuable for job matching and candidate scoring; however, it's value comes down to the accuracy of the information
Unique Issue - Best Solution for a step by step process to update a record?
I have a unique client doing rentals. They have a 'check in' and 'check out' process. Basically based on the information in a custom module, determines what items get prepared for this person's order. There are a lot of conditional statements to show/hide
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