I recently signed up with zoho to get a new email address. I don't
need a domain, just an email account. I would like it to be able to
use IMAP so I can use it with the mail program that I'm familiar with
(Windows Live Mail), so I purchased the upgrade for that for 1 year. I
tried sending a test email from my new zohomail address from within
Windows Live Mail and it worked, so I thought everything was good.
Then,
I tried to send an email to a contact list consisting of my family (6
contacts total) to let them know my new email address. The message
failed to send and I got the following error message:
An unknown error has occurred.
Subject 'new email'
Server Error: 550
Server Response: 550 5.4.6 Unusual sending activity detected. <a href=
https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a> Use the link mail.zoho.com/UnblockMe to unblock
Server: 'smtp.zoho.com'
Windows Live Mail Error ID: 0x800CCC69
Protocol: SMTP
Port: 465
Secure(SSL): Yes
I went to mail.zoho.com/UnblockMe to unblock, but it still wouldn't let me send the email.
I
literally want to just be able to send an occasional email to a few
contacts on a very small contact list. It is insane that sending 6
emails would violate your usage policy. In fact, nowhere on your
website where it describes the usage policy does it say how many emails
we're allowed to send. I have no intention of sending spam to anyone,
I just want a usable email account.