Zoho Sprints - Q1 updates for 2025

Zoho Sprints - Q1 updates for 2025

Greetings everyone!

The first set of updates has been rolled out for 2025. Many exciting features have been introduced to enhance usability and streamline your project management efforts while using Zoho Sprints. This quarter was focused on releasing key features like Meeting Bridge integration, Trello Import, AI integration, and layout rules, along with various important enhancements.

This set of updates provides you with the following capabilities:
  • Create and apply layout rules
  • Configure automated reminders
  • Associate entities with OKRs
  • Import data from Trello
  • Add weekly logs
  • Configure Meeting Bridge
  • Leverage generative AI assistance
  • Customize sender email address
  • Use the workspace name as the domain
  • Assign users groups to OKRs
  • Copy the comment URL

Apply layout rules

With the introduction of layout rules, the customization of your work item layout is greatly improved. Using layout rules allows you to customize the item layout based on specific conditions and automate the behavior of the fields in that layout.

After the release of layout rules, additional enhancements were released to increase the number of trigger actions that are supported for a rule and cross validation of layout rules. The limit for trigger actions was raised to 200 irrespective of the number of primary conditions and subconditions. When a field value has a layout rule executed and that value meets another condition in another layout rule, the latter will also be executed. Learn more


Set up automated reminders

Automation in Zoho Sprints now equips you to set up automated reminders to be sent out on a daily basis. You can pick the users who must receive a particular notification and refine the work item-related information that needs to be shared through that email using the appropriate criteria. Your intended audience will be notified of work items every day. Learn more

You can also create a series of reminders for different sets of users and use unique criteria combinations to collate the information that needs to be delivered. 

Associate entities with objectives and key results

Previously, objectives and key results (OKRs) had the capability to associate work items. Now, we've extended the same to associate projects, sprints, epics, releases, and kanban boards with the required objectives and key results. Map OKRs across different entities so that your team's progress can be tracked at various levels of a project. Learn more

Import data from Trello

If you keep your tasks on Trello, it's now easy to have them transferred to your Agile board. Zoho Sprints is equipped to import data from your Trello account. You can import the boards and cards from Trello while mapping those components with the equivalent modules and fields in Zoho Sprints. The import capability makes it easier for you and your team to adopt Agile style for your project management. Learn more

Add weekly logs

Eliminate the need to log work hours every day or add multiple logs separately. With weekly logs, you can log work hours for an entire week at one time. This allows you to add multiple time logs of different log types for select work items or users in a single window. Learn more

Collaborate via Meeting Bridge

With the introduction of Meeting Bridge, you have a centralized platform for third-party meeting services. This provides a list of curated services that meet your meeting-related requirements for Zoho Sprints. The following online meeting services are available:
  • GoTo Meeting
  • Clickmeeting
  • Zoom meeting
  • MS Teams meeting

Use generative AI assistance

The generative AI options assist you with content and code suggestions for your prompts. The following AI tools are currently available: Zia, OpenAI, Google AI Studios, Cohere, and Anthropic.

Zia is an in-house tool that helps simplify your discussions and enhance your technical reviews. The rest of the tools are from external vendors that use API keys to authenticate them and create a safe and secure interaction to leverage their AI assistance. Learn more



Customize sender email address

Customizing your sender email address facilitates the representation of your brand or organization. Go to Workspace Settings to modify the sender email address. This is the "from" address of the email notifications sent out for your Zoho Sprints workspace. This address can be adopted only after the email verification process, which ensures that all security protocols are followed. Learn more

Verify domain for custom functions emails

Your workspace name can be used as your personal domain to send out email notifications using the sendmail task in custom functions. The Settings configuration section includes the domain verification process that helps authenticate your new domain. Following authentication, all notifications executed through the sendmail task will have the workspace name as domain. Learn more

Copy comment URL

You can now copy the comment URL and use it to share the comment with other users via comments, feed posts, or chat groups. You can also access the comment directly from the item details page using the link.

Assign user groups to OKRs

By associating user groups to OKRs, you can now classify and track progress across different departments or teams. The Select User Groups field allows you to easily assign specific groups of users to the relevant OKRs.

Try these new features and leave your feedback in the comments.

Thank you,
The Zoho Sprints Team

    Access your files securely from anywhere







                        Zoho Developer Community





                                              Use cases

                                              Make the most of Zoho Desk with the use cases.

                                               
                                                

                                              eBooks

                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                               
                                                

                                              Videos

                                              Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                               
                                                

                                              Webinar

                                              Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                               
                                                
                                              • Desk Community Learning Series


                                              • Meetups


                                              • Ask the Experts


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                                        • Sticky Posts

                                                        • New in Zoho Sprints: Release Management

                                                          Hello all,    We are excited to launch the next big feature on our roadmap - The all-new 'Release Management'. We can hear your 'WOW' and yes we're also happy to hit our next milestone. Agile as a concept strives in delivering a qualified outcome at the end of each iteration. This process will not only help hasten your delivery but can also stand as a potential to plan your next phase accordingly. Do you think these iterations are sufficient to run your projects?    For instance, if you have a big
                                                        • Introduce automation to your iterations with Zoho Flow

                                                          We are delighted to announce that you can now connect your favorite project management applications and automate your workflows using Zoho Flow. The great news is, you don't have to spend your time or effort in coding complex integrations. Using Zoho Flow's drag and drop builder, you can effortlessly build customized workflows with triggers and actions. What is a Trigger? A trigger is an event that kickstarts the flow. What is an Action? An action is a task that the flow executes automatically. For
                                                        • Zoho Sprints - Your team is all set to sprint ahead

                                                          Hello there, It's been a week since we launched the Zoho's only agile project management tool - Zoho Sprints. I guess you guys are loving it! Bringing agility to your team has never been this easy because you will be able to inspect, iterate, and adapt. You have a requirement; break it down into smaller units; get the work done in parallel; receive the deliverables in shorter phases called sprints. The best part of Agile is you get a chance to quickly respond to change and not stick to a fixed plan.


                                                        Manage your brands on social media



                                                              Zoho TeamInbox Resources



                                                                  Zoho CRM Plus Resources

                                                                    Zoho Books Resources


                                                                      Zoho Subscriptions Resources

                                                                        Zoho Projects Resources


                                                                          Zoho Sprints Resources


                                                                            Qntrl Resources


                                                                              Zoho Creator Resources



                                                                                  Zoho CRM Resources

                                                                                  • CRM Community Learning Series

                                                                                    CRM Community Learning Series


                                                                                  • Kaizen

                                                                                    Kaizen

                                                                                  • Functions

                                                                                    Functions

                                                                                  • Meetups

                                                                                    Meetups

                                                                                  • Kbase

                                                                                    Kbase

                                                                                  • Resources

                                                                                    Resources

                                                                                  • Digest

                                                                                    Digest

                                                                                  • CRM Marketplace

                                                                                    CRM Marketplace

                                                                                  • MVP Corner

                                                                                    MVP Corner







                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now


                                                                                        Zoho Show Resources


                                                                                          Zoho Writer Writer

                                                                                          Get Started. Write Away!

                                                                                          Writer is a powerful online word processor, designed for collaborative work.

                                                                                            Zoho CRM コンテンツ






                                                                                              Nederlandse Hulpbronnen


                                                                                                  ご検討中の方




                                                                                                        • Recent Topics

                                                                                                        • Zoho Books API Creating Invoice and Address API

                                                                                                          I'm trying to create an invoice with zoho books api and i get the following error: Error creating invoice in Zoho Books: { message: 'Request failed with status code 400', details: { code: 15, message: 'Please ensure that the "billing_address" has less
                                                                                                        • Missing Payload Details

                                                                                                          Hi All, Does anyone know how to fix missing webhook payload data in the next step of the flow? Payload comes into the webhook -- All details here When i go to use the webhook data in the next step -- the majority of the payload data is missing
                                                                                                        • Numeric options in Decision

                                                                                                          Zoho really needs to add options for numeric comparisons in the Decision action. These are the ones that should be implemented: Greater than Less than Greater than or equal to Less than or equal to Equal to (although this is actually handled already)
                                                                                                        • Supercharge your VoC analyses with data from anywhere: Modules are now sources for VoC

                                                                                                          Dear customers, We hope you're well! Your customers talk about your brand, praise your service, criticize your offerings, or promote your business—literally from anywhere on the internet—and it has become strategically necessary to factor in all possible
                                                                                                        • Populate drop down field from another form's subform

                                                                                                          Hello, I found how to do that, but not in case of a subform. I have a Product form that has a subform for unit and prices. A product might have more than one unit. For example, the product "Brocoli" can be sold in unit at 3$ or in box of 10 at 25 $. Both
                                                                                                        • Better Security, Better User Experience | Help Center Update | June'25

                                                                                                          As part of our commitment to enhancing user experience and security, we are happy to announce updates to our authentication mechanism. This update introduces several key enhancements designed to improve the password recovery process and streamline the
                                                                                                        • Anyone Building AI-Based SEO Dashboards in Zoho Analytics?

                                                                                                          Hey everyone, I’m currently working on an SEO reporting dashboard in Zoho Analytics and looking to enhance it with AI-based insights—especially around AI visibility, keyword trends, and traffic sources. The goal is to track not just traditional metrics
                                                                                                        • Nouveautés Zoho Flow - Intégration SAP S/4HANA et SAP HANA

                                                                                                          Bonne nouvelle! Deux applications très attendues dans la galerie d’intégrations de Zoho Flow sont désormais disponibles : ✨ SAP S/4HANA ✨ SAP HANA Que vous gériez des opérations d’entreprise ou des systèmes de données, ces intégrations vous permettent
                                                                                                        • Record/edit view to pop-up simultaneously with button click from report of a different form

                                                                                                          I have two forms: Form A & Form B. Form B contains all of the same fields of Form A, plus a few additional fields. I've created a button in the report view of Form A that creates a new record in Form B and populates all the applicable fields, (I've posted the code I used below), but visually nothing happens on the screen. If I want to finish filling out the remaining fields in Form B, I have to navigate to the report and open the record. How do I get this new record to just pop-up when I click the
                                                                                                        • How to get NSE/BSE Stock Prices in Zoho sheets?

                                                                                                          I've been looking for a function that provides me with the NSE/BSE listed stocks price in Zoho Sheets like GOOGLEFINANCE in Google sheets, but I found none. Please help if there is any way to het stock prices?
                                                                                                        • How to update "Lead Status" to more than 100 records

                                                                                                          Hello Zoho CRM, How do I update "Lead Status" to more than 100 records at once? To give you a background, these leads were uploaded or Imported at once but the lead status record was incorrectly chosen. So since there was a way to quickly add records in the system no matter how many they are, we are also wondering if there is a quicker way to update these records to the correct "Lead Status". I hope our concern makes sense and that there will be a fix for it. All the best, Jonathan
                                                                                                        • Zoho Project API search?

                                                                                                          Good day, i would like to search our entire portal for a task using the API. We have over 20k tasks so I dont to search for all tasks and then do a for each as it would take way to long and also would need to go over the limit of 200 records per query.
                                                                                                        • Cross module filtering is now supported in CRM

                                                                                                          Editions: All DCs: All Release plan: This enhancement is being released in phases. It is now available in AU, JP, and CN DCs. Help resource: Advanced filters The Cross-module filtering enhancement is now available to all CRM accounts in the following
                                                                                                        • Archiving Contacts

                                                                                                          How do I archive a list of contacts, or individual contacts?
                                                                                                        • 【参加無料】8月8日(金) 福岡 ユーザ交流会 参加登録 受付開始!

                                                                                                          ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 8月8日(金)に1年ぶりに、福岡でZoho ユーザー交流会を開催します! ユーザー事例セッションでは、CreativeStudio樂合同会社の前田 美知太郎さまが、労働時間を削減したZoho活用のリアルな工夫を語ります。 Zoho社員セッションでは、データ収集から自動処理まで一気に効率化できるZoho Formsの最新活用アイディアをお届けします。 ▷▷詳細はこちら:https://www.zohomeetups.com/Fukuoka2025#/?affl=fuk2508forumpost
                                                                                                        • INVOICE DONT HAVE AN INCOME ACCOUNT FIELD TO POST TRANSACTIONS

                                                                                                          INVOICE DON'T HAVE AN INCOME ACCOUNT LIKE THE EXPENSE ACCOUNT FIELD IN THE EXPENSE MODULE. PLEASE CAN YOU TELL ME WHAT TO DO TO ADD THIS FIELD AND FUNCTION TO POST IT TO THE RIGHT INCOME ACCOUNT. THANK YOU VERY MUCH
                                                                                                        • Error in Deluge script, but all should be OK

                                                                                                          I get an error when using the following deluge script (sensitive info changed with ***). This script should parse a projectnumber out of the subject or body text and put it in a custom field of the ticket. The error: Validation failed for the condition
                                                                                                        • Problems with clipboard paste into ticket comments

                                                                                                          Problem as title. Using Chrome get to paste contents of clipboard but submit gives 'you've exceeded the character limit of 30,000 for this comment' irrelevant of actual number of characters. Edge just pastes txt 'undefined' irrelevant of actual contents of clipboard All other areas of Zoho desk work fine with clipboard paste (i.e. new ticket description) it's just comments on existing tickets that seem to have problem. Was all working fine until early yesterday (14th) Client is Windows 10 Pro 1803
                                                                                                        • Support Mixed Visibility Settings in Knowledge Base Categories

                                                                                                          Hello Zoho Desk Team, We hope you're all doing well. We’d like to submit a feature request regarding visibility settings in the Knowledge Base module. 🎯 Current Limitation As of today, when a category is set to a specific visibility level (e.g., Public),
                                                                                                        • Mapping Issue

                                                                                                          since, Tickets are already mapped with the Requestors and when we map Requestors with Organization, then Tickets are not visible under that Organization. Kindly solve this issue.
                                                                                                        • New features and improvements in Desk's integration with Zia powered by GPT 

                                                                                                          Hi everyone, We’re pleased to announce several new enhancements in Zia Powered by GPT integration. These updates bring more customization options, improved response generation, and additional language support. Below is an overview of the enhancements
                                                                                                        • Painéis do Zoho CRM ajudam na Gestão Comercial?

                                                                                                          A gestão do departamento comercial é uma questão fundamental para qualquer empresa. Uma boa gestão proporciona previsibilidade, alinhamento e melhores resultados. Acredito que todos que adquirem uma plataforma de CRM buscam uma gestão ágil e eficiente
                                                                                                        • Empowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM

                                                                                                          Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individuals
                                                                                                        • Why don't we have better integration with Mercado Pago or Pagseguro?

                                                                                                          Currently, the integration between Zoho Commerce and Mercado Pago for Brazil is very poor... Since it is old, it does not include the main payment method in Brazil today, which is PIX. Is there a date for this to finally be launched? There are numerous
                                                                                                        • How to Bulk-Update Sales Orders in CRM

                                                                                                          Hi - I need to bulk update existing sales orders with dates from our ERP of when the sales orders were created. I made a date field on the Sales Order module where I want to insert that data. I can't Mass Update because I am not updating the fields to
                                                                                                        • How to track salesiq on google analytics without GTM

                                                                                                          Hello! We had to move the installation of the SalesIQ widget from GTM to directly do it in our wordpress site. The SalesIQ widget was being blocked by Adblockers which caused a lot of our visitors to not be able to see it. This issue was fixed from deleting
                                                                                                        • Feature Request - Improved booking layouts, specifically for individual booking links

                                                                                                          I would like to see more layout options and specifically to have the meeting description beside the calendar booking function, when sharing booking links to specific consultations/meetings. Below is a screenshot from Calendly. I love this layout and it
                                                                                                        • Announcing New Features in Trident for macOS (v.1.2.0)

                                                                                                          Hello Community, Trident for macOS has quite a few new features that will improve your business email communication. Let's take a quick look at them. Creating templates Earlier, you could save email drafts as templates in Trident. With the current update,
                                                                                                        • Products in time entry

                                                                                                          Morning, Is there a way to add the product field to the time entry layout? Giving us the ability to identify a product per time entry. Thanks Rudy
                                                                                                        • Zoho.eu and U.S. Cloud Act? Can U.S. request Zoho.eu data?

                                                                                                          Given the current political situation in the U.S. and possible near future implications for data privacy and security, I am curious about Zoho’s obligation to comply with the U.S. cloud act or other U.S. requests for private customer information from
                                                                                                        • Zoholics Europe Awards

                                                                                                          We're excited to announce that at this year's Zoholics events across Europe, we're holding customer awards for the first time ever! This is your chance to shout about the amazing things you've created, connected, or achieved with Zoho's developer application!
                                                                                                        • Fetching whole month availability via API

                                                                                                          We are currently building a custom calendar component that books directly into our client's Zoho Bookings instance. The challenge we are facing is that your API only allows fetching availability one day at a time, which is problematic. Our second workaround
                                                                                                        • Why "balance due" for the VOIDED INVOICE is not zero?

                                                                                                          We wonder why the "balance due" for the VOIDED INVOICE is not zero? For example our case, we issued invoice for a client for MYR1000, then after client request for cancellation. Client haven't make payment yet. So we marked the invoice as void. We think
                                                                                                        • Format handling error

                                                                                                          Hi, I'm having an issue when merging a document using a custom function when with decimal numbers. In my template preview, it's seems correct ,but when I do the merge and attach the file to a record, all types of docs aren't displaying the number correctly.
                                                                                                        • Announcing New Features in Trident for macOS (v.1.20.0)

                                                                                                          Hello everyone! Trident for macOS is here with interesting features and enhancements to elevate your workplace communication and productivity. Let's take a quick look at them. Change the "From" email address easily. When composing or replying to an email,
                                                                                                        • we need to add a Customer Number field to the PDF document templates

                                                                                                          Hello everyone. We are currently using Zoho Inventory for our small business operations and have found it to be a valuable tool. However, we’ve encountered a specific requirement: we need to add a Customer Number field to the PDF document templates (such
                                                                                                        • Announcing new features in Trident for Windows (v.1.27.6.0)

                                                                                                          Hello Community, Trident for Windows is here with exciting new features to elevate your email communication. Let’s dive into what’s new! View and manage .pst files. A .pst (Personal Storage Table) file is an Outlook Data Storage file format for storing
                                                                                                        • Email limit reached

                                                                                                          I'm assessing whether zoho crm will work for our startup, however I tried to send emails to my leads and after 12 emails got the notification that email limit has been reached. That is ridiculously low. Whats wrong and how can you fix that. I am still
                                                                                                        • Importing Into Zoho CRM

                                                                                                          Do you have a list in Excel that you would like to import into Zoho CRM? If your administrator has not restricted your ability to import, the process is fairly easy to accomplish, but understanding the options can make everything go smoother. First you may need to prepare the spreadsheet Remove any extra rows from the top of the spreadsheet, like titles or blank lines. Row 1 should be the column headers. Row 2 should be where the data starts. Make sure that there is a column for any required fields
                                                                                                        • Agent working hours

                                                                                                          Hi, I know it is possible to set company business hours but is it possible so that agents can have different ones? I.e. some agents cover later hours on specific weeks - can these be set so those agents that are "working" get notified about tickets etc. 
                                                                                                        • Next Page