Pass shipping info to payment gateway Zoho Books to Authorize.net
For some reason the integration from Zoho books to Authorize.net does not pass the shipping address. Authorize.net is ready to receive it, but zoho books does not send it
Bug in Interface between Zoho Projects and Zoho Books
In the Zoho Projects - Zoho Books integration: If billable time is changed to Non-Billable time in Zoho Projects it will not change in Zoho Books. Further, you are unable to change the status in Zoho Books. It will give you an error "You cannot make any
Zoho books auto deletion happened because of inactivity - any options to get it restored?
It was a shocker to see a mail with the subject like "your organization ---- has been deleted". We were in free plan for couple of years because of no business and Covid 19 pandemic. Even mail servers were down due to some issues. But after restoring
How to Bulk update item categories
I try to bulk update my items sub and main category. For that I exported all items as xlsx file and updated the cells with the existing names. While importing the edited xlsx file the error-message "Illegal value specified for a Dropdown field: A-1A"
Unable to download as Virus is Detected
When I try to download any attachments from a range of different people, I get the error " Unable to download as Virus is Detected". Has anyone else seen this?
Paypal business customer getting error message
I've had 2 customers try to pay their invoices via Business paypal and they are both failing. Both are US paypal customers:
UK Barclays bank not getting feeds again
Since 26/07/24 balances are updated but no new transactions coming through ! I've tried deactivating & reactivating, also configuring excluded by "No thanks, I'll do it myself" - still no joy !
Customer Selection in Invoice and Quotes Makes Page Unresponsive
Every time I try to select a customer for a new invoice or quote it freezes up and makes the page unresponsive.
Customer Portal - Custom Tab - Images flicker continuously
I have a custom tab in the Customer Portal of Books. It's a simple web page with a couple of images. When the pages loads in the Customer Portal the images flicker continuously. Like it's loading those images over and over but very fast.
Self-Client oAuth invalid_client
Hi, I'm developing a client that works with Symfony Console (PHP + cURL) for my employer. I've 2 accounts, a real one from the company and a personal (empty) one for testing purposes. I set a Self-Client ID/Secret on both accounts. I've been retrieving
Import Invoice: This error is related to Row {0} - {1}.
Hello, I'm trying to import old invoices into Zoho Books. On Thousand of lines I got few error messages I don't understand. It says "This error is related to Row {0} - {1}." !!!!! PLEASE HELP ME :( Also I have other error like this: Item "Article 1" already
Please stop making the sidebar disappear :-)!
In Zoho Books/Inventory there is a "feature" :-p where for some selections the left sidebar disappears. For instance if I select a report. If I want the sidebar to disappear, I will click on the "collapse" button on the lower left. Please stop this from
Zoho Books extremely slow, sometimes stuck loading
Simple tasks take 10 minutes at a minimum as I watch the loading gesture in Zoho Books. How can I make sure I can use zoho books without this speed issue. How can it be more responsive? Is there a web app?
Reminder emails all fail
My invoice emails all work fine (the email is validated) but reminder emails allways fail and the only message I get back is : "Your message to the following recipient was not delivered. Please find the details below. Bounced Address : XXXXXXXXXXXXXXXX
Profit report by customer and by product.
Profit report by customer and by product. Hello, I want to know for which customer I am earning more and which product to buy I also want to know from which project I earn the most. the data I need are: Date: Customer name: Product name: Invoice number:
API ZohoBooks expenses upload receipt PDF
Hi, I have by now tried a whole bunch of different ways to upload a pdf file as a receipt for an expense but until now I am failing miserably. My code in Python is currently: ------ headers = { "Authorization" : "Zoho-oauthtoken {token}"
Anyone else experiencing broken RBC Canada bank feed ???
Hi all, It's been 2 solid weeks now (Sept. 29th) that the RBC Canada bank feed stopped working in Zoho books. Despite 2 support chats assuring me that the matter was forwarded to the 3rd-party handling company (Yoodle??), nothing happened and it becomes
Unable to Edit custom field data after E-invoicing
Hello, I am trying to edit a custom filed data in invoice module after pushing through IRP portal. But Following Alert is prompted "You cannot edit this transaction as it has been e-Invoiced. To make any changes, you can cancel this transaction or mark
Actual Costs - wrong
How can I make sure that only my actual costs - as the field is described - appear in the Actual Cost field? I have the problem, as already communicated several times to the help desk, that in some projects outgoing invoices are displayed as well as costs.
Books custom HTML template variable issue.
Ok I have a little issue and I think I need the help of an expert. I have also opened a support ticket but while I wait to see if they can find the issue maybe a Books expert has an idea for me. So we are based in Quebec and here we have customers who
Paint bucket tool not working in Invoice Notification email template
I'm trying to edit the background colors on the email template, e.g. Invoice Notification, but when I click Apply nothing happens. I've tried it on all of the background colors in multiple browsers and spent a ridiculous amount of time on Chat trying
Bank syncing is taking longer time
Manual refresh transaction of Bank syncing is taking longer time almost 30 minutes to update the transactions. But I have used the manual refreshment in other invoicing app where I use to get latest transactions in few seconds of manual refresh. Why there
Artikel-Bilder im PNG-Format - Transparenz wird nicht dargestellt
In unseren Artikeln verwenden wir Artikel-Bilder die im PNG-Format hochgeladen wurden. Bisher alles ok. Seit einiger Zeit werden die Bilder in Angebote etc. mit dem bekannten Schwarzen-Hintergrund anstatt der Transparenz dargestellt. Bitte wieder ändern!!
Finding contact via email not working
Do you still offer support for the Zohobooks API? Or is it now an old un-supported software? Just asking, because there seems to be some conflicts in your API docs. According to https://www.zoho.com/books/api/v3/contacts/#list-contacts you should be able
Item list is not updating after purchase
Hello all I purchased a few items on 14/12/2022 with same-day delivery. First, I added the item name and purchase information (no sale information was mentioned because our selling price changes from time to time) I made bills and payment has been closed.
Value is empty and 'isEmpty' function cannot be applied
Hello, I am having a very strange error in my custom function with Deluge. It is a function that creates. invoices automatically every Friday if the sales order is shipped. I added a verification to know if the customer has credit notes actives. If the
Item Table Label Width
The width size in terms of percentage set by myself doesn't reflect on the estimate document. It looks like the value entered are not considered at all .
Credit notes
I have a false 'credit note applies to this invoice' notification when there has been no credit note issued or created and the phantom notes do not appear in my list of credit notes so cannot be deleted. We would like to understand why this is happening
Estimate, SO and Invoice Mapping
As we all know Estimates can be converted into SO then Invoices or to Invoices directly. However, the custom field values from Estimates are not reflected in SO or Invoice, even though the same custom fields are present in both documents. I understand
Loading freeze after clicked "Add another line"
For some reason, whenever I clicked the "Add another line" button, it will keep loading but not showing up a new line... Sometimes the issue could be resolved after multiple refresh, but it's just so annoying. What is happening??? I've tried to switch
Shipping address gets reset when converting sales order to invoice
We're having a problem with converting Sales Orders to Invoices. When we convert the Sales Order to an Invoice it resets the shipping address. We choose the correct shipping address during the Sales Order process and having to do it a second time is easy
First Citizen Bank Bank Integration issue
We have Zoho Books USA Premium Version, facing issue in First Citizen Bank Integration (Bank Feeds fetching) We have Open ticket with Zoho books team , Ticket no is 76522012, we are chasing since May 22 , lots of back-and-forth Email, screenshots,
Banking feeds not working properly since June 2022
I have reported this in zoho books being a zoho one user since 16Aug'2022 18:42 IST. However, no solution and only excuses from Zoho Books team. If your Third Party Yoodlee cannot provide quality services and cause problems with its clients and is unable
Transactions manquantes Zoho Books
Bonjour, Dans la section Banque de Zoho Books, il manque toutes les transactions entre le 17 août et le 26 août. Nous ne pouvons fermer notre mois à cause de cela. J'ai actualisé les flux et j'ai mis à jour les identifiants. Les transactions manquantes
Bank feed issues becoming unmanageable
I've really liked using Zoho Books and other Zoho apps since starting my own consulting business 2 years ago. But I don't see how I can continue to use it though when the most fundamental and critical functionality of any accounting software - banking
Bank Feeds
Hi Team, Every Day I have to refresh the bank feeds and update the date for the Bank Feeds to work. Why are the Feeds no longer working?
Zoho Products are moving very slowly
Good day, Our Zoho suite of products are moving very slowly. Cliq will not load for most users, mail loads very slowly, books is taking very long to download invoices. Please note this is happening to users not in our office and are working from home
The template for the Arabic version is not responsive when viewed in PDF, saved or printed,
Hello, I'm subscribed to the zoho books premium plan. We created an invoice template for the Arabic and English version. The English template is responsive, consistent and coordinated, and there are no problems. The template for the Arabic version is
Zoho emails not working again
All of our users are no longer receiving zoho emails or notifications. This has happened in the past and we worked with Zoho support to find the users were blocked on Zoho's end. Please check if our users are being blocked. I checked the configuration
Zoho Bank feeds down
Our bank feeds from 22nd of August till now have been frozen. We are a Australian company with australian banking. Any ideas anyone?
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