A/B Testing Preheaders
Hi folks, I see that I can create separate subject lines for both versions of an A/B test, but can I also create separate preheaders? Since both subject lines will be different, it seems odd that the preheader can't be changed to match each. Thanks in
Zoho Campaigns: An Outstanding Email Marketing Tool
Introducing Zoho Campaigns! A product designed by Zoho, the Zoho Campaigns is made to create, deliver, and manage integrated email campaigns that can help in boosting the sales of a company and its customer base. Zoho Campaigns is actually an email marketing
How to choose contact fields returned by the api
Hi, Using the getlistsubscribers api, is there a way to select the fields returned for each contact ? Or any other way to read the value of the custom fields for my list contacts through the api ? Thanks.
Multiple Woocommerce
Hi everyone, I've been exploring the Zoho Campaigns plugin for WordPress, and I'm curious about the possibility of connecting multiple WooCommerce sites to a single Zoho Campaign account. Specifically, I'm interested in importing data from all four of
Trigger a workflow when contact updates Topics preference
Is there a way to trigger a workflow when a contact updates Topics preference?
Weebly Integration?
Is there any integration with Weebly? I have an e-commerce store and would like to tie ZOHO into campaigns. Thanks! Billy
Automation based on Contact Field Update not working
Hi We are trying to get our automations to pick up a CRM Contact record when a field is set to a specific value. We are setting that field using a WORKFLOW that triggers a field update during contact creation during the lead conversion process. It seems
Tip of the week 84: Leveraging your online store's product imagery
Cover image It's a well-known fact that product imagery occupies a crucial spot in every e-store owner's checklist. As an ecommerce business owner, you were probably very diligent in uploading aesthetic and attractive images to your store. So it's only
Can't add video in the mail content
Hi everyone, I'm trying to add a video in my email content in an automation. So, I put the Link and the Title in the video element, but when I click on "Confirm", nothing happen and I am forced to refresh the page. Have you any idea how to fix that so
Remove any extra blank spaces after email/campaign content
Hi, I selected a simple blank page and designed it according to my company's logo and text requirements. However, there is an issue with the remaining part appearing in the email, which creates an embarrassing view. How can I remove this section?
how do I update fields based on campaign member status ?
Hi I want to set up automation rule for whenever a "member status" is changed due to a campaign. But I cant find is a valid "field" so cannot find a way to set up rules Anyone can help ?
Prefilled forms based on e-mail campaign
Dear, Is it possible that we create a form, which is prefilled based on the campaign contact list. So in fact, we want to send e-mail campaign with a link to a from that is prefilled with their personal contact information. At this moment we can create
Where can i include Poll in campaign ?
Je ne trouve pas d'ou je peux créer une enquête Ou se trouve la page en PJ qu'un autre utilisateur m'indique mais que je ne trouve pas
Unbelievable Click Rates over past few weeks
Has anyone else noticed an unusual spike in click rates over the past few weeks? Don't get me wrong, I would love to think I've improved crafting email campaigns over the years, but a 20x increase in clicks last week does not jive with the lack of prospect
Viewing Images in Mass Emails
Hello, I've created a Zoho Campaigns email using a template within Campaigns. I added 4 pictures using the template and just sent out test emails. The pictures don't show up unless the receiver clicks 'download'. Is there a way to make images show up without this step? It looks unprofessional with little red 'x's and a request to download. I would like clients to be able to open up the email and see all images and text at once. Please let me know if this is possible. Thanks, Marissa
I'm unable to import a contact list with associated accounts fields in campaign
Hello, My organisation work with ZOHO CRM and ZOHO CAMPAIGN. The 2 applications are synced, so that the contacts from the CRM are added to Campaign. In the sync, some of the accounts fields corresponding to the CRM contacts are added as accounts fields.
Need Workflow Customization
Is it possible to exclude Saturday and Sunday from Business days in Zoho campaigns? I am running one workflow with 3 days gap as follows: Starting Wednesday it should deliver on Monday Starting Thursday it should deliver on Tuesday Starting Friday it
One to many relationships in Zoho Campaigns and Segments
We have contacts that have one to many relationships. Maybe they have purchase multiple items in zoho commerce or they are associated with multiple touch points we register in a CRM tab that is linked back to the contact. Like they have entered to three
Moving Topics Between Products
Hi, Originally I had loads of topics and 0 products. I added in a few products but all my existing topics are grouped under the first Product I added and I can't see how to move these Topics under the correct Products. As per the image, I need to move
Unable to add contacts in Campaigns
I've already submitted a ticket for this, but this is urgent and I've not gotten a response all day. I cannot add any contacts to a contact list in Campaigns. I've tried uploading a .xlsx file, a .csv file, and just now, I gave up on waiting for a response
Button Duplication when emails forwarded or replied
When I create a new email template in campaigns and send it out it looks fine to all the users, however if that email is then on forwarded or replied to then all buttons within the email duplicate. See below The one on the left is the original one.
My email campaign sent to quarantine (infomail) not inbox
Hi, I have authenticated the domain email (SPF and DKIM) for Zoho campaign. But when I send a campaign email, the email doesn't go directly to the inbox but it goes to quarantine (infomail). Since it is very important for campaign emails to go to the
URGENT: Numerous problems with Zoho Campaigns
To whom it may concern, I have been experiencing numerous problems with Zoho campaigns over the past few days. These problems are cause serious implications for our marketing and tracking and are urgent that we get solutions to fix them. I have listed
Tell me if I'm adding the social links wrong
I am using the social media links at the bottom of my newsletters. However, I am having to add my business's links every single time. Is there a way that I can save my links and have it fill this in automatically. It seems like there should be considering
Important update about Zoho Campaigns' own SMS gateway
Hello all! We want to inform you that we have encountered some technical issues with our in-house SMS gateway (US and Canada regions) due to which the SMS campaigns sent using our gateway are not functional. We are working diligently to resolve the matter
Zoho Duplicate Campaign Folder and Contents
Good day Is it possible to duplicate an email campaign folders complete with its emails. These are meant to be repeated with slight adjustments. and event//times based changes based on each set(organized in folders) Then, can we use "smart content/ or
I am so tired of hitting this arrow.
When I'm in the middle of editing an element in the campaign's editor, and I'm ready to close the editing pane, I am constantly clicking the arrow at the top of the editing window which takes me back to the campaign overview screen. The button to "save"
Progressive Profiling
Do you have Progressive Profiling on forms or are you planning on develop progressive profiling? We want to pre-fill forms with the information we already have, i.e. first name, last name, company, email... and when the prospect returns, ask for more
Digital content
Hello there , how can we add gif sort of content like professional websites ?
View in browser link is blocked by Microsoft Defender for Office 365
Hi, The view in browser links are blocked when opening mailing through Outlook or any other Microsoft products because Microsoft views it as a risk. I can of course whitelist this link for our organization but not for everyone in my list using Office,
Zoho Campaigns now supports 10DLC!
Hello all, We are delighted to inform you that Zoho Campaigns now supports 10DLC. As you might be aware, Zoho Campaigns already enables businesses in the US to run SMS campaigns via long code. However, we now support 10DLC (more on 10DLC below). We recommend
Create Campaign using API: 1007errorUnauthorized request
Hi there, I'm trying to create a campaign using the APIs and following step by step this documentation https://www.zoho.com/campaigns/help/developers/create-campaign.html, but I have an 1007 error Unauthorized request. I created (I'm using PHP) the code to find access token and the refresh token as documentation said with POST request; after that I used the getmailinglists GET request to find the JSON for the 'list_details' parameter (mandatory to create the campaign). Now I'd like to create the
How to Sync Contacts of specific criteria's from Zoho Campaigns to HubSpot List?
I want to sync some specific contacts on the basis of some criteria's from Zoho Campaigns to one of the HubSpot list. Is that possible ?
Auto Unsubscribe Opted out Contacts in Campaigns
Hi - I'm having an issue where I sync from both Contacts module and a Custom module in Campaigns. The custom module does not have an email opt out field - and we don't want to add one as we want to find a way to use the existing contact opt out info.
UTM Parameters on Zoho Campaigns
Hello, If I enable the “Track URLs with Google Analytics", what will be the values automatically added to utm_source, utm_medium, and utm_campaigns? This is so that I can set things up in GA4 properly J
1mb Zoho Campaign Image limit/Support Issues
This is a ridiculous limitation. I need to use images larger than 1mb and I just can't? As soon as I can convince my supervisor, we will not use any company that ties that hands of its customers like this. Let's not get into the fact that I have a serious
Email Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. Keep
Is it possible to pass the labels of my contacts in zoho campaigns to my contacts in zoho CRM without having to perform an export and then an import?
I currently have a connection to Zoho CRM and Zoho campaigns, and I carry out automated campaigns, for which I create labels, how can I view these labels in my CRM for my sales team?
Zoho Campaigns' SMS gateway is now available for India!
Hello users, Zoho Campaigns rolled out its own SMS gateway for USA and Canada earlier. The good news is that we've now extended our services to India. If you're a Zoho Campaigns user in India, you can now seamlessly send SMS campaigns to your contacts.
How do i add unsubscribe link to sms campaign?
Hello, How do i add unsubscribe link to sms campaign? I do not see the option. thanks
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