Campaign Segmenting - Exclusionary not Additive
How do we do ONLY Board Members in Alaska through Segments What we mean is the intersection of those two lists rather than the campaign picking up both segments and adding them together. Can you pick a sub-segment within a segment? Is there a way to moveIntroducing Zoho Campaigns' own gateway for SMS campaigns
We are excited to announce the launch of our SMS Gateway to send SMS through Zoho Campaigns. We have also made a few other changes in our current SMS Campaign model to improve your over all user experience. These updates are planned with an aim to expandDomain Reputation plummeted after setting up a workflow. What Can I do now??
I set up an autoresponder on May 15, by May 31 my domain repulation went from high to medium, by June 27 it was low, and July 16 it was bad. I had just completed a major partnership with a large brand so we set up an auto responder to welcome new subscribers.My Email Campaign Is Going Into Spam
Hi, I am trying to send an email campaign however every time I send a test email the email goes into spam. I do not want to send the campaign and all emails end up like mine did in spamEmail Replies Are Not Detected In Workflow Automation Even With Reply Tracking On
Hey I have a workflow automation setup. I put my own personal email through the workflow to see how it would show my replies. I replied to the email yesterday and haven't seen anything come through. The email arrived in the other Gmail inbox. But ZohoMessage Templates inside Automations
I'm building an automation and have decided to change message templates. The problem is that the messages in the automation have already been created. Is there a way for me to choose a different template in an already created message, or will I have toAn important announcement for Zoho Campaigns' Pay as You Go plan users
Note: This announcement is for those who purchased our Pay as You Go plan before October 19, 2022. Zoho Campaigns has three paid plans: Standard, Professional, and Pay as You Go. The Standard and Professional plans are based on the number of contactsHelp needed with unsubscribe links and preference center
Hello everyone, My company and I are new users to Zoho and we're just now getting ready to send out our first large email Campaign. I was a little confused about the differences between Zoho CRM Campaigns and Campaigns but I think I have a better handle on it now. My question is around unsubscribing, managing lists, and contact preferences. After chatting multiple times with Zoho tech support, I was made aware that I'm unable to edit the Unsubscribe URL that can be embedded in a Zoho Campaigns emailWhat has happened to exclude contacts option in Campaigns?
Until very recently, we were able to exclude contacts from campaigns - see picture from our learn documentation 👇 This option is no longer there: Use case is when someone registers for an event there is a workflow where they are tagged for the eventMultiple Facebook Groups
How do I connect more than one Facebook Group to Zoho - I have 2 groups for my company under the same facebook pageFree Online Training on Zoho Inbound Marketing Strategies
Try our free "Zoho Inbound Marketing" online training course. In this course are more than 22 inbound marketing strategies complete with text and videos. Enroll Here: https://www.zomarketingautomationtraining.com/course/inbound-marketing-with-zoho-mUnable to Email Readded Contacts (Contact Import Unsuccessful)
When importing a file containing contacts, there is a huge percentage of contacts that are listed as "readded". When creating a list with this file, it is preventing us from sending a campaign to these contacts. We have been unable to successfully createHow to edit active workflow
Let's say, for example, that I have a workflow of 12 emails going out 1 a week and it's now week 4. I just realized I spelled something wrong in the email for week 8. How do I edit that email? If I edit the active workflow and a new draft workflow isHow to create forms with custom fonts?
I want to embed a signup form on my website, but we have a corporate brand template that includes a specific font - Readex Pro. How can I use this font in the sign up forms?Segment Not Capturing All Tagged Contacts
I have a list of webinar attendees imported through the Contact Tags module, however when I create a segment using this tag, it only captures a small amount of the contacts. The list has 1511 contacts, however the segment only captures 261 of the coResponsive images
I want to make our email images responsive by using percentage-based widths, but we're not sure how to do it. Is there a way to add this or custom css to an e-mail template in Zoho Campaigns? Thank you.Why Would Emails Not Show Up In Subscriber's Inbox?
I recently began offering some freebies to people who open my email newsletters, and have had more than a few people who are subscribed say that they cannot find the email anywhere in their email program. Not in Spam, not in Trash. Nowhere. In each case,How do i integrate google analytics to Zoho Campaigns?
Looking to track Zoho Traffic from email Current topic is outdatedMove people between workflows
I'm creating new workflows and I have a question. I have a workflow that ends when a year passes and I have created a new one because we need to add new tags. How can I move the people who are in this flow to the new flow? Can I edit the workflow evenSettings CUSTOMIZATION Header and Footer I don't see any EDIT
Hi, Could someone help me? If I go to settings -> Customization-> Header and Footer I don't see any edit/copy/add new like I should. The first image is from tutorial and the second image is my view 1) 2)On form submission trigger - Not showing the forms I've built
Hello, At the journey trigger "On form submission" i cant choose/see forms that i built within Zoho forms. I already setup the integration between Zoho campaign and Zoho forms. Why cant i choose/see my forms? See attached ThanksCustom Button Feature Disappears
Hi, I've been using the same custom email template for over a year now. Before, the custom button always worked just fine. The most recent email, however, seems to have a problem. When I test the email to our Outlook email accounts, the button doesn'tEl trigger Purchase Follow Up no distingue entre compra fallida y compra correcta
I am doing the purchase workflows. When we realize that when a customer makes a purchase, they enter in the workflow even if the payment is rejected or erroneous. I'm using the Purchase Follow-up trigger to start the workflow then select my shop and thewhy can't i customize the "header and footer"?
I am using the "super user" privileges and still cant edit or crate a new one see the attached filePlease allow facebook pixel to be added to forms
We use forms to create landing/squeeze pages, right? I don't understand why we are not able to insert FB pixels in them to track the conversions. It just creates bottlenecks having to first figure this out and then not being able to actually do it.What size is the DKIM key provided? 1024bit or 2048bit?
Before our IT department can authenticate our domain for Zoho Campaigns they need to know the size of the DKIM key provided. Can you tell me if it's 1024 or 2048?API: Client Type for Local Script
Hello, I'm writing a local script to get the contacts in a segment. I chose "Server Based Applications" as my client type, but I'm getting "invalid_client" error when requesting access token. I've double checked the request URL dc, and client id/secretUpdate Field Trigger using Leads and Contacts Not working as expected
Hi there, I am using an 'Update Field' trigger to start a workflow in Zoho Campaigns. I have both Leads and Contacts synced from Zoho CRM, and the trigger field I am using is present in both modules, and synched to the same field in Zoho Campaigns. WhatHow do I hide my internal mailing lists from the topics page?
Hi, I would like my clients to select which type of emails they want to receive from me. I have newsletters, webinars and events and product notifications. I set up topic management with these three topics but when I go to the management page, it also shows a list of all of my internal lists, including test lists etc. Here is a link to my page: https://campaigns.zoho.com/campaigns/org642404591/topics.do?actionMethod=showTopicConfigView&mode=topicPrefPreview Is there a way to hide all the "other"Contact inserted in the list does not enter the flow, and does not appear to have been rejected.
How to make sure that an already started list can accept new contacts, and that those new contacts can be sent through the workflow, in campaignsZoho Campaigns' YouTube channel
Hello, everyone! We are excited to announce that Zoho Campaigns has launched a YouTube channel! This channel will be dedicated to bringing you engaging and informative content related to the product and email marketing in general. Our team has workedAccidentally deleted two email lists
Hello, I accidentally deleted two email campaigns lists from my account. Could you please help with providing instructions or support to restore? List names: Adam Shapiro Email List Tim Hodgkins Email ListCampaign - Workflow - Any Link/Specific Link Click
I am creating a workflow in Campaign. My mailshot has a main link and a few minor links in it. I want to be able to have different actions depending on which link is clicked. It gives me the option to trigger based on a specific link, but can only select one; I can trigger an action on all links, but can't work out how to then branch according to which link is clicked. If I have specific link AND all link selected, will it prioritise the specific link, all links or trigger both? Anyone any ideas?Zoho Campaigns API endpoints
Hi , Does anyone have any working code or perhaps a Postman file for the getlistsubscribers end point? No mater what I do I always get an invalid scope even though my scope is ZohoCampaigns.contact.ALL . I've tried ZohoCampaigns.contact.READ but thatIssues with button when sending test email
I am currently creating email templates using the custom button feature. When I view the template on my chromebook and a test email sent to my Amazon powered email, the button(s) looks centered and normal. However, when other users in my company get theAny automated way to send VERIFICATION of ongoing interest in our eblasts?
We want to be sure that everyone on our lists is still interested. Is there an automated or auto-generated email type that allows Zoho Campaigns to send a verifying message like this, which would require osmeone to click a link to stay in the databaFooter and Social Links
It appears that the only 3 social site we have available to add is Facebook, Twitter and LinkedIn. Is it possible to add YouTube or others to this list?Mapping to Custom Fields
I am trying to upload a contact list and map to a few newly-added custom fields. I see the custom field in the drop-down list but am unable to select it. Any idea why that might be or what I am doing wrong? One custom field is email, and one is text.Tip of the week 67- 5 tips to make your preheader effective
Preheders are often caught between the subject line and content of an email. The importance of this section is often limited to providing details to the subject line and summary of the content. A detailed look will say otherwise. For an email marketer, a preheader is often a decider on the grounds of relevance, clarity, curiosity to name a few. Here are five ways to help you create preheaders that can connect well with your email recipients: Make use of characters Preheaders are mostly limited toInvalid email address - help!
I'm trying to import new contacts into Zoho campaigns. I've tried importing through uploading a spreadsheet but 40 out of the 70 didn't copy over. I've then tried importing these manually, but they're coming up with error messages saying the email addressNext Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each other
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmZoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.Sharing Newsletter from Past Campaign when I don't have a list
I have created and sent a campaign (i.e. a newsletter about my blog-articles). The campaign was sent to "segments" I'm trying to post a link to past newsletters, but as best as I can tell, to create an "Archive Link" you must select a "List" I got toI cannot verify a sender address, although I have successfully set SPF and DKIM records!
Hello Zoho team, I'm trying to use the Zoho email marketing campaign. The problem is that even though I have set the SPF and DKIM records for my domain and get two green tek in the zoho panel, the email campaign setup does not accept any of my emails,
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepTip of the week 15 - Add subscription-preferences option. Drive more engagement.
If crafting content for emails, getting creatives done, and running email campaigns is your love, then unsubscribes are the heartbreakers. You can save your emails from being unsubscribed/trashed by adding a proper subscription-preferences option in your emails (works best at the time of signup). Giving subscribers the option to choose what they want to receive from you and decide how often (frequency of the emails) your emails should hit their inboxes will increase the reach of your campaigns manifolds.
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