Custom Quote
I'm new to this product, I need a custom quote build, as per my discussion with support it can be done with HTML and I would need a developer for that, can anyone help me with this.
Add user to CRM from our organization, who created empty new CRM database
Hello, One of my organization users created empty CRM database with her organization email. This organization domain and email is hosted in Zoho and she acctively use it. Afer I try to add this user to our existing CRM under Setup / Users & Permission - I get a message, what user email is already taken. After I reinvite her to CRM and she press link or goes to crm.zoho.com, she is dirrected to empty CRM. How I can dissasociate her email from empty CRM database and connect to my organization? Also
invoice price fields currency EUR --> �
Hi guys, First of all my compliments with regard to your great product(s) and the effort you have put into this all. Can you help out with the following: In price fields (invoice) when selecting Currency Locale to United States, the invoice for example shows "$10.5" in a price field. However when setting the Locale to an European country (e.g. Netherlands) it shows an annoying: "EUR10.5" instead of "�10.5" it would even be more professional to have 1 space in between (currency symbol and price) -->
Linked fields
I was wondering if I could create custom fields that are linked to each other. Example: I'm creating custom fields in the proposals module. I want to create a field called Proposal Source, with a picklist of options. One of the options will be "requested by manager." If that option, and only that option, is selected, I would like another field to appear that is a checkbox for "manager received city notice." If the option "requested by manager" is not selected, then I want the checkbox to be greyed
Changing tab name
Hi I am trying to change a tab name - leads to prospects - system just hangs for ages and does not change, am I doing something wrong??
iPad login requires WiFi connection
Zoho CRM for iPad is requiring a internet connection in order to login and use the ap. I thought one could use the ap without being online. Can I view and work with CRM without being connected? If so, how? Sorry, I know this is basic, but then again, I'm new to this as well.
Product details in email template
Hi, I am trying to generate email templates from either Invoices or Sales Orders that gives the customer the details of a purchase. Most fields seem to work quite ok, but nothing shows up when I try to get the order details into the template. Please see the template below. What am I doing wrong? Regards, Benny --------------------- Hi ${Contacts.First Name} Please find your order details below. ${SalesOrders.Product Details} Total amount: ${SalesOrders.Grand Total} Regards Benny ---------------------
Subscription work flow and reminders
Hi, In our company we have annual subscriptions for our customers. I have found how to add an "expiration date" field to the account, but how do I set it to email a reminder 1 month before (so we can remind our customers), and is there a way to automate a reminder to ask if they have paid, to automatically rest the date to the next year? any help with this would be great, thank you.
Tabs
Hi Please could you help, my head is spinning! I'm looking to set up a database for suppliers and a database for customers - which tabs should i use to do this? Many thanks C
BCC Dropbox Not Working
I am trying to use the Zoho BCC Dropbox feature and it to be setup correctly but does not assign them within Zoho CRM. The sender address in the list of approved email addresses and the recipient is on one of the leads. There is no indication that the email was retrieved. Any help would be appreciated. Thanks Bruce
Updating a field in zoho via uploading an excel file using Zoho ID contact / Zoho ID accounts
Hello I need to update via an excel file, a contact field in zoho using matching key = ID Contact and not email adress as all my contact do not have email... same for accounts : I want to use ID account and not account name as matching key as sometimes we have same acount names for 2 entities ar 2 different address... how to ? thanks Nono
Linking more than one table in the view
Hello I need to link more than one table (contacts AND accounts) in a view. Is it possible ? it seems not...does anybody has a solution or know if it is planned in a near future version. thanks J.a
ZOHO CRM API - getting all report names with the corresponding report folder name
Hi, Is is possible to get all the report names along with the report folder names using the rest API? Thanks, Baskar.S
Mass Emailing Limit
Is there any way to get around the 250 mass emailing limit? We have 5 people mass emailing prospects, so this is really not a terrific quota for us. Some of our email templates have attachments; does this in any way contribute to the limit? Is there a way to increase the limit? How long does this limit last (midnight, an hour, etc.)?
CRM Web To Lead Form in Facebook Fan Page
I am trying to implement a web to lead form on my Facebook fan page using using IFrames. The redirection of the form works but none of the data is collected and sent to ZOHO. Has anyone else done this?
Zoho Formula Based List View
Hello, I'm trying to create a list view that shows off all acounts with a date field that is 10 days away or less. At present the best solution I am working with is creating a custom date field formula that is Subdate( DATE FIELD,10,'DAY'), but what I would like to do is create List View Criteria that says If Formula Date Fields is before NOW() then show. The problem is that I only see how to stipualte fixed dates, which would obviously be silly if it were the only available parameter since these
Integrating with 3rd party App
Hi, I use a 3rd party provider for email marketing and I was wondering how I can go about creating an add on in zoho so that all my contacts that I enter in zoho will automatically go into the 3rd party app. Thank you.
How to avoid duplicated records, when importing leads from excel?
Hi Guys, I am new in Zoho so I am testing everything before start using the tool at full capacity. I create an excel with a few examples of leads with different fields and their respective information. When I import the file all is good at fist but then, when I import the exact same file it display all the leads info again (duplicate records) I try the three options (Clone, Skip, overwrite) but non of those are working! I am using the professional trial, should that be the problem? if not, How can
Bcc outlook
Hello, I am trying use Bcc dropbox but i have made couple of test sending email with outlook and it doesn't do anything in zoho. Can you help me. Best regards
Probable bug? Autoduplication of contacts when updating excisting contact- any experience with this?
Is this a bug? Somehow Zoho autoduplicated a contact when i updated the description on the contact details- the same contact had been generated with a different autonumber, 3 seconds after i utdated the original- any expeience with this?
accounts & contacts Addresses
Hello We are in B to B business and so using Accounts and contacts linked to Accounts Unfortunately (or I did something wrong) Accounts Billing Address details are not automatically populating Contacts Address Is there any kind of solution ? Thanks JM
Reports : Admin's data not displayed
Hi, I am the admin for our Zoho Appl I have created a new report calculating the turnvover by consultant and by customer (based on opportunities) When this report is launched on consultant' PC's (who have not the admin rights) my turnover is not displayed Any suggestion ? Thanks a lot JM
Dragon NaturallySpeaking
Will Dragon NaturalllySpeaking v 12 work with Zoho from my PC?
Unable to process request
I keep getting this error when clicking on a report from my dashboard: I'm the admin "Unable to Process Request" Click here to go back
BUG: CRM Api
In the user rights the switch "CRM API" ist false. The user can call the CRM API when CRM API ist switched of and can´t see it when switched on. Hope not the hole CRM is buggy if so simple things go wrong. Best regards, Kai
BUG: Theme
I changed the Zoho Theme. When loggin in as Admin the theme is changed. When an other user logged in, he get the dafault theme. Best regards, Kai
Full access to crm from my ipad
How much do i need to pay to get full access to my crm from my ipad?
Potential customer
I don't want the potential customer to be put in accounts or contacts since they may not be my customers and than I have to delete it from account or contacts.......What can I do.....
avents
My phone Android is not displaying avents any more just tasks.
IPAD App for some users only
Dear sirs, thanks for your IPAD application, it works good! If the company has standard plan with read only access from IPAD is it poossible to buy separate professional license for IPAD users with rewrite access?
Time Zone
Hi there, I've just started using Zoho CRM and there is an issue with the time zone and Google calander. I've checked my time zone is set to New Zealand standard (NST) and my Google is set to NST, however the events are appearing in Google about 20hrs previous. How do I fix?
Multiselect Field Size
I am pretty new to Zoho CRM, and maybe this is simple, but I've been unable to find the answer. I have a multiselect field that contains about 20 choices. The field [window] size is too small. Is there a way to make it longer/wider?
Unable to call JSON API using Webhook
Hi, I am trying to create a webhook which essentially calls a SMS JSON API. Here is the instruction from SMS service company. --------------- API URL: http://api.sendsms.pk/sendsms/b7fe073f06b3eb32d2ec.json Accepts three parameters by HTTP POST request phone = phone number to which the sms will be sent, msg = message, type = 0 for regular and 1 for flash sms ----------- I am simply not able to create a web hook which could successfully call this API. I have tried different variations in webhook
is there customer portal function?
HI! I would like to know if there is customer portal functionality in Zoho CRM. Sorry that I am a new user and is to eager to find out the answer. Further more, I would like to know if there is any API/integration solution to integrate ZoHo CRM with other application like discussion forum. The idea is that 3rd solution will refer back to Zoho CRM for customer login verification to ensure that such user is valid. Once again, thank you very much for reading this Sincerley, David
Can't see email for more than one address
Hi everyone. I have 3 email addresses in the system, but only one of them delivers email to my inbox. The other two can be found on my control panel but it's simply a profile for the email address. Probably a simple answer..but what is it? Thanks for your help.
limit number of attendees for event
Hello, I am developing an event registration system and would like to be able to set up a limit on how many people can register for an event. I was thinking about creating a field in "Events" to set the maximum number of users, and then I wanted to get the number of already registered users, however I don't see which API method I can use to do that. Thanks in advance.
ZOHO CRM - Web to Lead Form has stopped working?
My web to lead form has stopped sending details through to ZOHO...appears to have been like this for a few days now. Form is located here: http://crossfitantaeus.com/intro-form/ On clicking submit user is forwarded to the 'success' page but no details come to ZOHO. No email is send to the lead manager. I've checked the 'approve leads' area and nothing in there either. Please HELP!!!!
urgent about the lastModifiedTime parameter in getrecords
Hello I have a question about the lastModifiedTime parameter in getrecords method. How can I realize which records has been deleted? Is there any solution to find the deleted records? or we can only get updated records and inserted records in the specified time period? Please guide me Thanks
Matching prospects with preferences
I have a real estate company and need to figure out how to log my properties into the CRM with pertinent information (i.e. bedrooms, bathrooms, area of town, etc.) and it notify me of people that are interested and in turn send them a notification. Is there a way to set that up in Zoho? I was thinking that I might be able to use the "inventory" module and enter the property attributes there but I don't see how I would then query on those attributes. Thank you
TASK PAGE FREEZING
When I complete a task and press save the page remains on the screen. I have to close zoho and reopen to do any other work. How do I fix this problem?
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