Prospect Lookup
We need to create a report or lookup that shows a field contains 'X" and that field modified date. Is this possible to build?
How to refer to a filed in an open form
I am using Zoho CRM. I am new to deluge. I want to update a field in the open module form. Please advise, in deluge, how can I refer to a field in an open module form. Thanks.
Categorise Based on Product Purchase
We currently inventory and fulfill orders through ZOHO Inventory (have added ZOHO Commerce recently for our webstore). When integrating ZOHO Finance Suite to ZOHO CRM, is there the ability to categorise contacts based on their product purchase? Enquiring as it would be helpful for targeted Marketing through ZOHO Campaigns (e.g., Customer buys Product A and receives follow-up regarding features of Product A, satisfaction of Product A, etc.).
Changes
Hi Can I just say can you please STOP changing things and than changing back without letting us know. I know you complete releases without notifications (I dont come into these forums every day). So who made the decision to reverse the name change of "Events" to "Meetings" back to "Events" within the Activities module?
failed to open stream: Permission denied
ZOHO CRM Permanent Access Token API V2
Hi!, I,m currently implementing ZOHO DESK and ZOHO CRM for our web based service. In case of DESK, everything went smooth in terms of authenticating request. I just generated permanent Access Token and started using DESK API to send request. For example when a user during his visit on our website post a comment, we create a ticket in DESK etc. IT's great! BUT when it comes to ZOHO CRM, I strugle to autheticate any request. How can I generate permannet Accees Token for the account where I'm the owner
Campaign best practices for recurring events
Hello, We go to a dozen trade shows a year. Is the best way to go about this is to create a campaign for each show and just designate the year/place to differentiate? We want to send an email to leads to invite them to the show and we'd also like to send an email to those that visited. I'd like to track the emails for the pre-show and post-show as a whole. For example I'd like to know how all the pre-show emails open/click rate are. I'd also like to see how they look for individual shows. I've
Setting Layout Rules and Mandsatory Fields for Stages
Hi, I have just started up on Zoho and want to set certain fields as mandatory before a deal can progress to a certain stage. I have added layout rules on a map (as attached), however it seems that if I have say for example 5 fields which i set as mandatory to be able to get to the stage "Scoping", Zoho will not let the user fill out 2 of the 5 fields and save it (obviously without progressing the deal to scoping as all 5 fields have not been entered). Is there a way to set fields as mandatory but
Problems with Migrating attachments from Salesforce to Zoho CRM
wizard works ok but cant create new custom fields for attachment module - we have quite a few text fields, user lookups that we would want linked. can proceed without linking these but then the files are ALL skipped in the migration csv for data and attachments folder with actual files any advice appreciated we are evaluating zoho one but if we cant achieve this we may need to look elsewhere cheers Michelle
Remove From Workflow
We have a Workflow rule that has 9 different actions. When triggered the phone and mail activites are added to the record, the e-mails show when the are sent over a period of weeks. How do I remove a lead from the workflow for the future e-mail yet to be sent as part of the workflow? The workflow is originally triggered by changing the "lead status" to "dental workflow" if I change the status back to none they still get the future e-mail. We do not what to delete the lead.
Create a task to an account
Hi I would like to create a task to an account. for example, I want to create a task to charge the customer on June 2020 and want to create a task withe notifciation for that. It should be for the account and not for a specific contact, Is it possible? Thanks
How to delete a related list in Zoho CRM
Hello every body, I need to know how can I delete a related list that I created before. Thanks
Counting follow-ups and sales interactions "touches" to a lead.
Problem: In zoho you have no way to count or total sales/marketing interactions. For example how many calls, emails, direct mail, follow-ups, etc... did a lead receive? I have no way of knowing this critical information from the CRM. Solution: Have some way to increment fields +1 and have rule-based counting of task logs.
Layout Based On A Pick List?
I am trying to use this to manage multiple client types. One of the client types is "Buyer" the other is "Seller" When I enter a new lead, I want to be able to select Buyer or Seller from a pick list, and based on that, display the corresponding layout. I also need to change the stages based on that pick-list as well. Can somebody point me in the right direction?
Is it possible to quickly convert a lead to a contact without having to enter the details manually?
Is it possible to quickly convert a lead to a contact without having to enter the details manually?
Self Client setup does not accept required scope
I do the self client setup to get the grant token. I tried the following scopes but it throws an error: ZohoCRM.modules.ALL, Aaaserver.profile.READ from your self client webpage and the ajax call returns an html error page. Your doc says this scope is required but it does not accept it. The following DID work: ZohoCRM.modules.ALL, ZohoCRM.settings.ALL I got a grant token and made the call to get the access token and this return a successful json block as follows (I am xx-ing out the access and refresh
Lead Source Field - Add to list on the fly
It would sure be nice to add a new item to the Lead Source field on the fly rather than having to go into the setup and customization area every time.
API Access
I am really buffled by the choice of OAuth2 for API access. How are we supposed to ingegrate it into an SSR application that can be deployed and redeployed, started and restarted hundreds of times in the course of its lifetime. Are we supposed to perform the manual steps every time to get the API going? What if there is no server-side storage - how do you deal with keeping track of all the grant and access tokens? Can you put together a full example that would clarify all these issues. Assume there
Unable to edit Creator form in CRM
Hello, I am having an issue that has just popped up. I go to Zoho CRM and click the tab for a client snapshot I created in Zoho Creator , I can see the snapshot but when I go to edit it I am met with an error message saying : “You''re required to share your location to continue. You have blocked your location from Zoho Creator. Please allow to continue. Learn more.” I am able to edit the snapshot in Creator no problem but now I cannot edit in Zoho CRM. What is going on here? Please advise. Thanks
Archiving Email
When I archive a email - it does not show under the Contacts email history. Please advise...
how do I redirect WebtoLead form in the parent window not just the Iframe?
Hi Can anyone assist with the above, I cannot get the form subission to redirect to en entirely new page, for some reason the redirect is happening within the iframe but I need it to redirect to an entirely new page in the parent window. The code that I currently have in place is: <input type='text' style='display:none;' name='returnURL' value='URL' > </input> Can anyone advise how I can get this to return in the parent window not just the Iframe? Thanks!
Replacing returnURL with success message webtolead form
Hi can anyone help me change the ReturnURL to a success message on the Web to Lead form? I have tried speaking with Zoho support on the phone a few times and they just dont' understand what I am trying to achieve and have not been any help at all so far. any help would be MASSIVELY appreciated. Thanks!
Access the key-value of Collection in loop
I need to access key-value pair in a loop -- col_customer = Collection(); col_customer.insert("Jhon Doe":3); col_customer.insert("Joe Black":1); col_customer.insert("Jack":1);
Problem retrieving related lists
Hi, I'm having issue retrieving related lists records when using a loop. As the first record doesn't have a value for the related list, the rest of the loop fails (No Content) and stop after this first record. If I target the record outside of the loop, using an ID with a known value, it is ok. foreach ( $records as $record ) { $bulkAPIResponseList = $record->getRelatedListRecords( "Formations_initiales11" ); $relatedRecordsList = $bulkAPIResponseList->getData(); } As the first result has no value
Integrate Email and Activity/Task History
It would be great to be able to see the true chronological history in an account record with email history and closed activities shown in one section in the actual order each were completed instead of looking at activity history and then looking at email
Réservation sur calendrier - Délai et nombre de réservation /Reservation on schedule - Time and number of reservation
Nous voudrions utiliser notamment le bouton pour permettre aux visiteurs de notre site web de demander à être rappeler : 1/Pourquoi imposer un délai d'1 heure entre la demande et la possibilité de fixer un rendez-vous 2/Limiter la fonctionnalités à 3 types de réservations ; pourquoi ? We would like to use the feature especially to allow visitors to our website to request to be reminded: 1 / Why impose a delay of 1 hour between the request and the possibility of setting an appointment 2 / Limit the
Update all companies industry category
Is it possible to have all the companies listed in our accounts to have their corresponding industries updated? Currently, they are blank, and it would be easier to have some way to automatically update the industry they are so that we can go ahead and then assign a score based on that.
How to add values to multiselect field from API
Hello, I'm trying to add choices in a multi-select field (which is in my contact form) from an API. I don't want to update a contact record, but to update the field setting itself. I've created a multi-select field which is called "project" in contact. Each contact has to be linked to one or several project (like a tag) but I don't want people to create their own, I just want them to pick from a list. I manage my list of project in a google spreadsheet (it changes every week). I would like to always
Using templates - not sending twice
Hello, How can I be sure that my sales team aren't sending the same email using templates to the same contacts. Is there some way to identify this? Thanks
Zoho CRM WebApp validates, yet uploading it returns internal server error
Hi, I'm trying to get a custom WebApp working in Zoho CRM. I downloaded the sample app off GitHub (which didn't work initially due to using self-closing script tags and the plugin-manifest being set to ZES instead of CATALYST ). Although, once fixed, the sample app still doesn't exactly do a lot, I tried uploading it to CRM. Once I get to the "Share to" step and click "Save" a popup appears stating "Internal Server Error". The app never shows up in CRM. I'm not provided with any information to debug
Call Leads/ Contacts via RingCentral
Hello Folks, For all those of you who've been looking to make calls to your CRM leads/ contacts using the RingCentral app on your device, we have a quick tip on how you can go about with it. For the calls made through RingCentral to be synced with the CRM application, you will have to integrate the RingCentral app in CRM application. You can refer to this help document for a step by step walk through. Steps to be followed to log the calls made through RingCentral: iOS: In iOS, you can make calls
Email query - Open / Clicked
Please can you tell me why some of my emails with an attached Link - when sent, I receive the notification 'Opened' and on some of them 'Clicked'? All the emails state Opened - but I know that several of these have had the link Clicked - why does the response not state this?
Custom Button on view list
Greeting, I added a button on a view list. My goal is to select multiple lines to update the information of each row. My function below works well if I select only 1 row, but do not work anymore if I select multiple row. What should I change to be able to select multiple row ? Thanks. IdsList = POID.toList("|||"); info IdsList; for each IdStr in IdsList { response = zoho.crm.searchRecords("PO_x_veh","(PO_installateur:equals:" + IdStr + ")"); number = 0; planifie = 0; date_depasse = 0; verification
How do I sort by Priority
Hi Team, When I go to sort activities by priority it doesn't make sense. This is the Priority that it sorts by: High Highest Low Lowest Normal This really doesn't help the sales team to effectively and quickly work through their call back lists...
Outlook Plug-in search results not displaying
I've tried loggin out and back in, and ran windows and office updates. When I select "Search and Add Email" and enter valid content in the search bar, it's not displaying my results. It's just a blank box.
if I create a new lead and I not select a "Lead Status" later don't let me change it
I don't not what, but, after that I create a new lead, Zoho don't let me change the lead status, just say"Only Read" and I'm the administrator. Can you help me?
How do I send a custom Report every week or month automatically
Hello, I've been using Zoho CRM for some time, however I need to be able to see which opportunities created haven't been modified in a week, I can't be a babysitter for every salesperson. I already created the custom report, I made various reports that represent the open opportunities for each salesperson I have. The issue I'm having is that I don't find where I can make those reports be sent on a weekly basis to each salesperson and a whole report to me every month, all of this automatically. I
ZOHO Phone Bridge Integration in NEWVOICEMEDIA
Can you please share the procedure to integrate the NewVoiceMedia on "ZOHO" ?
Can I copy an email template in CRM over to Campaigns?
Just the question above, thanks :-)
Generate image from base64 data and attach to notes
Hello, We are capturing signatures through a third-party barcoding app. Within its database we can see the captured signatures generated as images, but we are wondering if we use Zapier to send the base64 information through to Zoho...is a custom function we can use to generate an image of the signature from that data and attach it to the notes? 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