'In-Queue' status in my sent folder
Hello Zoho Mail, I have this issue for almost a week now. I notice that the emails I send, about 90% stays in 'In-Queue' status and I tried logging out and logging in and refreshing and clear cache but nothing happens. It's still the same. I hope to hear your feedback and immediate action/fix on this issue. Thank you, Jonathan
Receiving 550 5.1.1 error when receiving emails.
Dear Zoho Support Team, How is work going? I am receiving an "550 5.1.1 Requested action not taken: mailbox unavailable" error every time I receive an e-mail in my Zoho Mail adress. I have created 3 users for my e-mails service and the three of them get this same error. Could you please help me? (Print screen attached).
Failed to authenticate on SMTP server with username "admin@p2code.com" using 2 possible authenticators
i cant send email by yii 2 my config 'mailer' => [ 'class' => 'yii\swiftmailer\Mailer', 'viewPath' => '@common/mail', 'transport' => [ 'class' => 'Swift_SmtpTransport', 'host' => 'smtp.zoho.com', 'username' => 'admin@p2code.com', 'password' => '***...', 'port' => '587', 'encryption' => 'tls', ], ],=> error :Failed to authenticate on SMTP server with username "admin@p2code.com" using 2 possible authenticators please help me, thanks.
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Please, help me out regarding this problem as soon as possible.
SPF & DKIM configuration
I have been trying to setup SPF & DKIM with Network Solutions and am not able to. Any ideas?
Pop3 authentication error
Hi Ever since march 3rd I receive an authentication error for my pop3 mail which is hosted by zoho. I have not changed anything but I receive the error. I tried the solutions in the forum, but no success! Any comments?
Second Android Device
I successfully log out and in out and in to Android zoho mail with the adminidadmini email address and password successfully no trouble (and to web), but when I try to log into Android Zoho mail on a second device with the same credentials, it says wrong password. Is there a common reason this may happen it is it most likely I am doing something wrong. Are there any common things that can be done wrong that would result in this but are easily missed? Thanks.
Mobile number already exists
So I am completely lost at what is happening. I am locked out of my zoho mail account because my mobile number already exists. I am not making a second account. I am merely trying to sign in to my main account. So then I can verify my domain name. This is the most complicated paid service I have seen. Can anyone tell me what is happening here. What has happened is that my DNS verification is pending. Now I am trying to login to my zoho main control panel to verify my domain name but I can not login.
My zoho doesn't work，help,help,help,help``````````
I set the MX record according to the instruction, but I still could not receive the email.
Sending email error
Hi, I tried to send a email to a certain email address and got the following error: INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.5.1 Server IP 135.84.80.218 listed as abusive. See http://spamauditor.org/best-practices/ip-reputation/ for more information.. Protection provided by MagicSpam 2.1-9.1 http://www.magicspam.com It seems that the zoho email server IP 135.84.80.218 was blacklisted. My question: 1. how to solve this problem? 2. Currently I am a free user. If I
Can Send Emails But I am not Receiving emails in Zoho Account
I am NOT reciving any error message when I send an email to the ZOHO email address but there is nothing in my Zoho Inbox. Please look into this and tell me what I need to change. Thank You
Reactivating User Account
I cannot reactivate free mail user account., Going to User Access there is no ADD USER button only import from.
My Zoho mail is very very slow
Hi, Is there anything wrong with my Zoho mail??? It is super slow which makes me really losing my patient on use this platform. The other websites or app I'm still using fine, except this Zoho mail. Help please!!! Thanks, Trang
Block Email Read Receipts?
Is there a way to block email read receipts? I don't want people tracking me, knowing when and if I open their email.
Email Outgoing Blocked.
Hello! Lately I have had problems with my mail, since they have been sending spam from mine to emails that do not exist generically to emails @hotmail.fr or @orange.fr, I do not know how to solve that since this makes my mail is blocked. Today I get the error: Email Outgoing Blocked. I could not unlock, if you can help me please Thank you
Double emails in Sent folder
Hello! Please help me with a problem. I just signed up to Zoho and now I got some strange situation witn Sent emails - they are double. I reply to any email and in Sent folder I see two replies. Before moving to Zoho I didn't have that situation. How can I resolve it? Thank you.
Spf records can't be verified
I host with namecheap. I have been able to verify all records but spf records continue to have error even after entering the text records properly.
Zoho mail can't connect to any CRM
I've been struggling to connect Agile CRM and Hubspot. It's been 2 whole months and is frustrating! Hubspot says it could be a firewall from zoho preventing me from connecting. Is asking me to go into zoho mail settings to whitelist the IP addresses that Hubspot provide. How do I navigate to the whitelist option for that? Whenever I tried connecting in the first place, the messages reads "Account cannot fetch emails; cannot connect to host... failure port 993." for AgileCRM Other times, it reads
Email - user accounts
Hi, I upgraded to the paid plan because having bought a new domain, I wanted to set up a new email address to be linked to it. But having paid, I now find that all but one of my existing email addresses has been cancelled (what happens when people email those addresses now?) and I have to additionally buy a new user account to be able to set up the email address I wanted in the first place. This was not made clear at all when I upgraded. If this is your policy, I'll ask for a refund of my paid account
Getting spam bombed
The Spam Filter in my inbox seems to be absurdly broken! I’ve been getting spam bombed for the past hours with thousands of mails from Russia. could you please look into this?
Endless Loop
I am on an endless loop trying to log in. Zoho wants me to input my phone number so it can be verified. Eventually, I get the text with the verification number, but there's no place to verify! What am I supposed to do? This is absolutely the worst, most obnoxiously user UNfriendly email situation I've ever encountered. HELP.
Email account is Inactive
Hi Team, Our team email id's are inactive when i try to login. 1. Lisa.s@infrascalecloud-recovery.com 2. Lisa_s@infrascalecloud-recovery.com We have an login issue in the both account. Could you please active these accounts as soon as possible. We are using these accounts to send email to our opt in customer. Thanks, Paul
multiple users/same email
my team will have individual email addresses, but there will be one generic for the company (info@, sales@...something like that. I'd like my whole team to have access to that email address without having to log out and log in with a shared password - is that possible?
SMTP 535: Authentication Failed
I cannot access my email account through SMTP, I always get "535: Authentication Failed". I've tried every combination of my personal email, my Zoho email address and my personal password and my Zoho password.
Unable to add more users!!!
I have reached maximum number of users for free plan, I should be able to add up to 10 users, pleas help???
someone registered my domain name
I am owning this domain "manasgroup.co.in", but when I try to add my domain in zoho it says "This domain is already associated with this account "c*****t@m*****" which is not me.
Email blocked
My email is blocked.I can't unblock it via https://mail.zoho.com/UnblockMe And I even can't send an email to zoho support. How can I unblock my mail? And what's the reason of block?
ERROR_CODE :550, ERROR_CODE :5.5.0 SPF: 135.84.80.216 is not allowed to send mail as (my email address deleted for privacy)
I can't send out emails to certain addresses without getting them bounced back, with the above error code. Very frustrating. This issue has persisted for awhile and along with the database app I tried to use, all of the buggy things have kept me from doing any paid business with Zoho. Thanks for your help.
Authentication failed
All worked fine for few years but now when send email using Zoho account gmail error: You're sending this from a different address or alias using the 'Send mail as' feature. The settings for your 'Send mail as' account are misconfigured or out of date. Check those settings and try resending. When I try to setup Send mail through your SMTP server I am getting error: Authentication failed. Please check your username/password. Server returned error: "535 Authentication Failed , code: 535" I checked
Not receiving email
Hi, I am not receiving email on my zoho email since the 27th of february, I tested sending an email to my own account and received a 421 error back. Can you please assist? Thank you!
Mail recieve in desktop slower than mobile
Hello Zoho Mail, I recieve email in laptop slower than mobile. I use IMAP protocol. Please check this trouble. Thanks! 717 architects
Domain Verification
Is it possible to verify my domain name without a web hosting? I wanted to have an email ID setup with a customized domain name. I have no need of setting up a website. So I bought the domain name from "I want my name" and then I bought the Mail Lite Plan from Zoho mail for having my own email. Now I am told to verify my domain name using a DNS Manager for which I need to pay for web hosting. Is there another way around it?
cuenta no activa
Buen día, Mi cuenta registra como no activa, no me permite ingresar, la cuenta es bostonconsultinggroup@zoho.com, les pido de manera muy amable que por favor me indiquen los pasos para activarla de manera URGENTE ya que nuestro proceso de selección se encuentra trancado con este inconveniente, con el compromiso de nosotros acceder a uno de los planes mensuales que zoho mail nos ofrece. Atento a sus comentarios.
Recovering accidently deleted mail.
Hello, I about 40 mins ago I was reviewing emails in my spam folder and I accidently deleted the entire contents of the folder before I was done reviewing. I believe included in those unwanted spam messages was an important and very time sensitive email to one of our clients. Is there any way for Zoho to recover this recent dump so that I can ensure no client email has been lost? I know we have done this in the past but I know Zoho needs to act quickly before server side dumps happen on their
Unable to add the MX records
Team, I am unable to add the MX records and hence not receiving any emails. Kindly advice. Error Screenshot is attached for your reference. Abhijit
554 5.1.8 Email Outgoing Blocked.
please help as i want to send my first email and facing that issue. Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more.
issue in verifying DKIM and SPF
Hi team, I am not able to verify the DKIM and SPF, I uploaded the txt in cpanel, but i am not able to verify it, please help. i am able to send the email from my id, but i am not able to receive emails
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance
please help
DELETING E-MAIL ADDRESSES AND UPDATING ROUTING
We are having tremendous difficulty adding new e-mail addresses in our administrative accounts as well as updating routing of old e-mail addresses, however my question is as follows: When the administrator updates an e-mail address that is currently in the main contact list, does it update the contact lists for everyone in our group automatically? It doesn't appear to do that, so I am going into my personal contact list under my Zoho account and deleting certain old e-mail addresses but they keep
Access contacts list by Zoho Mail API
Hi, I'm trying to investigate if there is an option to access (perform CRUD actions) contacts list using Zoho Mail API. I looked into REST API endpoint docs, but I didn't find proper endpoint. Did I miss something or at the moment only the CardDav is the option here? Thanks for support here.
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