sending out emails with info@mystore.com form
I have a shopify store and I want to be able to send emails to my customers with the form info@mysite.com. I have my Zoho mail set up with myname@mysite.com. How do i add other emails that I can receive and send out under the info@mysite.com email? Do I use alias's or groups or what? Thanks.
Zoho.com Standard email, emails sending but not receiving
I am able to send emails out, but not receive emails (checked thru OS X Mail IMAP and thru the mail.zoho.com web interface). No bounce backs have occurred yet.
Can't receive mail from some places
Hello! I've noticed that I can't receive emails from Shopify and some users but I can receive emails from the majority of places. I've double checked my MX records and they look good. I'm stumped as to why this might me. Any ideas? Thanks!
How to "teach" to Smartfilter to NOT add concrete emails to ZMNewsLetter ?
Hi, A 90% of the "normal" emails i receive are landing in ZMNewsLetter. And i don't know how to "teach" to ZohoMail to send them just to my Inbox. I tried to moved them manually from ZMNewsLetter to the inbox and thought that the SmartFilter is "learning" this way. But that doesn't seem to work. Is there any way to DEACTIVATE the smart filters? And if not, how can i fix the problem please? We are 4 new Zoho Mail users in my company and we like it very much, but this problem has to be resolved please.
Please Unblock my account
Please Unblock my account: olisa.egbunike@jamescubittfacilities.com
Error_Code 554 (Client Host Blocked)
Hi Dear, I have a problem to send emails to any users @caixa.gov.br. The Zoho show me: From: mailer-daemon@mail.zoho.com Sent: Wednesday, May 24, 2017 1:42 PM To: renan@correspondentecaixa.net Subject: Undelivered Mail Returned to Sender This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ANYUSER@caixa.gov.br INVALID_ADDRESS, ERROR_CODE :554, ERROR_CODE :5.7.1 Service unavailable;
Getting a mail more than 1000 times in my mailbox
Hi, I have the problem that I'm getting for example from ebay or are friend an email over a 1000 times. It's the same e-mail with the same date and time but handled as a new email. I compared the email body and it is the same. Can anybody explain what is happening?
Delay in forwarding mail to another email address
I'm noticing severe email delays in my emails and they are inconsistent. Sometimes they range from 20 mins to an hr. I've I really appreciate the service you provides but if I can't find a solution. Can you please help and suggest a solution? Thank you.
zoho mail application for android
On my android phone, the Zoho Mail app isn't updating my inbox unless I manually update it, and I never get any notifications of new mail. I have push notifications enabled. Is there a problem with the push notifications? Thanks!
Zoho Mail: Android App "Zoho Mail" - Set default contacts to "device" ?
Zoho Mail: Android App "Zoho Mail" - Set default contacts to "device" ? Is it possible to have the Android app "Zoho Mail" automatically use the "device" contacts rather than the Zoho mail account contacts? If I type in a name in the"To" field I would like it to read my "device" contacts rather than the Zoho Mail contacts. As it is now, I have to select the contact icon, then select "device" then search on a contact, then select the contact, then add it to the "To" field. I would like it to do
Email not Work
Hello Zoho Team. My Email is not Work Its show me error. ( enable to send message;Reason:554 5.1.8 Email Outgoing Blocked.) please Fix this issue Soon. My Email id : manager@fastvisaimmigrationconsultants.com
Account is inactive
My account (phil_rose@zoho.com) which I pay for and have had for about 10 years) is suddenly inaccessible and reports 'account is inactive'. Can you please help as soon as possible as it is the email account I use? I cannot receive email there, obviously so I guess respond here?
zoho mail app
I have problems to view attached files in the zoho mail app for ios I can not see them. Display a message: try later
URGENT - please unblock my account
Hello, I downloaded the zoho admin app for my phone and have accidentally disabled my inbox! Neither the app nor the account admin page allow me to re-enable it. Please can you enable my account ASAP so that I can recieve my emails Many thanks Nick
Error message when opening attachments on Zoho mail app
Hey guys I'm getting this error message when trying to open PDFs etc on the Zoho mobile mail app - "Err. Looks like you'll have to retry in a while." Is anyone else having this problem/have a solution? Cheers!
Email held for Moderation, but it shouldn't be.
Hi, I have an organization restricted email list; alerts@example.com. The only email it gets is from another user on my account; noreply@example.com. The list has a single member; me (ryan.xxxxxx@example.com). For the last few days, some of the email to the list is held for moderation and some of it isn't. The reason claimed for moderation is: Sender does not belong to your organization. However, the mail is definitely originating from my noreply@example.com user. Any ideas? Ryan
I didin't get the bonus, showing as pending
I have refereed the two person, they have configured in zoho successfully, But now its showing as pending, find the attachment
Can't Create New Email Address
Hello! I am trying to create a new account in the Control Panel for the domain "hexa.gq", but it say's it can't create the email address. I am stuck at the setup screen. Can you please whitelist the domain "hexa.gq" so we can create a new account. You had to do this with "hexatech.gq" also and we are now adding this domain. Thank you! Austin Hexa https://hexa.gq
Urgent unblock my email
Hello I get this error ( Sender Address Blocked ) , my email "vip@chatiw.com"
Undelivered Mail Returned to Sender
My email to one recipient has been blocked as follows: ERROR_CODE :550, ERROR_CODE :mx5.tb.ukmail.iss.as9143.net bizsmtp Connection rejected. Your IP 135.84.80.237 is in RBL Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1495922992230169.83104677195604; Sat, 27 May 2017 15:09:52 -0700 (PDT) Message-ID:<15c4bf56463.101a9f6e65851.2363803582930788365@zoho.com> Date:Sat, 27 May 2017 23:09:52 +0100 From:Dave Palmer <dave.palmer3@zoho.com> User-Agent:Zoho Mail Can you advise?
Undelivered Mail
Cannot send mail, I get this error message ERROR_CODE :550, ERROR_CODE :mx8.tb.ukmail.iss.as9143.net bizsmtp Connection rejected. Your IP 135.84.80.237 is in RBL. Please see http://csi.cloudmark.com/reset-request/?ip=135.84.80.237
If I follow the link it says a request to reset the restriction has already been received, yet nothing changes. Two days now. Martin
Please, unblock users
Dear helpdesk guys, could you please unblock users bav(at)banisaenergy(dot)com and info(at)banisaenergy(dot)com It was the problem with mail storage I have now cleared the accounts. However, I am unable to active incoming and outgoing email now. Please help urgently
Changing Name Shown on Email
Hi, Can anyone help me with this please? When I send an email I would like it to come up with my business name but it comes up with my name and surname Is there a way to change this? Thanks
Unable to send or receive mails
Hi. We are unable to send or receive any emails to our account. Our usernames are info@jobhuntz.in, ops@jobhuntz.in, bhumika@jobhuntz.in, nikhithajain@jobhuntz.in Please let us know the reason for the issue as soon as possible. We would like the problem to be resolved asap. Regards Nitin
Email forwarding not working.
I have setup a email address for my domain with square space info@skylineaerialnola.com and configured it to forward to my personal gmail address. The DKIM was confirmed but now I'm getting an error that the spf wasn't setup correctly. Also I did receive the confirmation email which I used to verify. However Im still not getting emails forwarded.
Inbox automatically got deleted
Hi Guys, My inbox got deleted automatically and is not showing any messages all other folders are intact, kindly help me out in this. Regards, Vinay
Email bloqueado
O email abaixo foi bloqueado entrada e saida creio que por atingir a quota porem deletei alguns emails para limpar o espaço e tentei desbloquear no painel do adm e nao estou conseguindo favor desbloquear luizresende@grupounotech.com
error in sending email using smtp client on server
i have domain in godady and i am using zoho email service. it is working ok in localhost but throwing error on server. my code is below: message.BodyEncoding = System.Text.Encoding.UTF8; message.IsBodyHtml = true; SmtpClient client = new SmtpClient("smtp.zoho.com", 465); System.Net.NetworkCredential basicCredential1 = new System.Net.NetworkCredential("xxx@xxx.in", "xxx"); client.EnableSsl = true; client.UseDefaultCredentials
error in sending email using smtp client on server
i have domain in godady and i am using zoho email service. it is working ok in localhost but throwing error on server. my code is below: message.BodyEncoding = System.Text.Encoding.UTF8; message.IsBodyHtml = true; SmtpClient client = new SmtpClient("smtp.zoho.com", 465); System.Net.NetworkCredential basicCredential1 = new System.Net.NetworkCredential("admin@xxx.in", "xxx"); client.EnableSsl = true;
Account is inactive
Update to other post which will not allow me to edit or reply to it... My account (phil_rose@zoho.com) which I pay for and have had for about 10 years) is suddenly inaccessible and reports 'account is inactive'. Can you please help as soon as possible as it is the email account I use? I cannot receive email there, obviously so I guess respond here? It seems my account was hacked and the password changed. This should not have been possible since I have two factor authentication but it seems to have
mx3.zoho.com failed to connect
Hello, I added all MX records to my domain in cloudflare and the mxtoolbox find a problem with mx3.zoho.com. I can't send any email from another account to zoho mail. It's a problem with configuration or with yours servers? smtp mx3.zoho.com Failed To Connect Cheers, Erick.
Cant remember mail for superuser account
Hi I will really appreciate if you guys can help me. I can remember the email account superuser for the domain infinitetranspacific.com
IMAP not working
I've had problems with my IMAP for months now -- Outlook is going offline intermittently. As of today, only Webmail works and my credentials aren't accepted on IMAP at all. When will you finally solve this IMAP problem that has been plaguing us for a long time now? Please help urgently.
Cannot log into thunderbird
Tried multiple times to log in to thunderbird with my Zoho email address. The password states it is wrong. Imap settings I have tried both imappro.zoho.com and imap.zoho.com with the correct ports listed in the knowledge base articles.
The data you have entered already exists - Add Domain
Hey guys, Hope you're great :) Well, I guess my problem is a bit similar to this one: https://help.zoho.com/portal/en/community/topic/the-data-you-have-entered-already-exists-domains-adding-problem-13-4-2017 Explaining you what happened, a few weeks ago I created an Zoho account with the email "srandrediaz@gmail.com" associated to the domain "nelsondias.net". Today, I've deleted this account and created a new one with the email, "nelsondiasdmkt@gmail.com", which I intended to also associate to the
Diagnostic-Code: smtp; 554 5.2.3 MailPolicy violation Error delivering to > mailboxes
I was notified by Audi that when sending me an email they received this error. Anyone know what it means?
two users stop recieving email on outlook
Hi i have two users who stopped receiving email on outlook 2013. I have checked all their setting even ran the connection test and it shows that it should be working. They are receiving email on their phones and web just not outlook. Any ideas as to why?
Outlook not purging emails
I have been using outlook and zoho for years. But now i have the issue that when i move an email to a folder, zoho recreates it back into the original folder. This is causing hundreds of emails when they are moved with a rule. I have checked this on different computers and its the same problem. Suggestions?
pricing storage individual
Hello, is it possible to purchase additional email space for individual accounts in my organization? How do I do?
Outgoing email blocked
Hi Outgoiing email from one of our accounts simon {at} smartfin {dot} biz has been blocked. Could you please help unblock it? Regards Raghu
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