Zoho Mail Authtokens
Hi. I reset my iPhone and downloaded the Zoho mail app. I tried to sign in and it had said that I had exceeded the number of times I could sign in and if I would like to clear my authtokens using safari. I finally found them on the desktop version and deleted everything that was listed under 'Auth Tokens'. It then worked when I signed into my app. Was that okay what I did? Was I supposed to do that or is there going to be a problem now? Thanks
Email account has been blocked. Reason:Daily Mail Size Quota Exceeds Limit
One of my email has been blocked: noreply@ostorlab.co Could you help please to unblock this account? We now know we should take care the outgoing size. Thank you
Reason:554 5.1.8 Sender Address Blocked
My email has randomly been blocked? Please can you unblock my email: j.elever@ukinteractive.co.uk Thanks, Joe
Read receipts are sent by the wrong address
Hello, When you have multiple email addresses added, read receipts are still being sent from the primary email address. This is confusing for the recipient, and also wrong. Could you change this please, so that it's always the receiver address that sends out the receipt? Thank you!
Unblock mail
Hi, Can you please unblock our carla@ mailbox. It was blocked due to storage capacity being exceeded but we've reduced the space to 93%. Thanks
No se pudo enviar el mensaje Motivo: 554 5.1.8 dirección de remitente bloqueado.
Me aparece un error en el uso de mi correo " esalinas@damontcft.com " el mensaje de error es: No se pudo enviar el mensaje Motivo: 554 5.1.8 dirección de remitente bloqueado. Por favor desbloquear mi correo. Gracias
Can send with zoho account in Gmail but won't receive it in Gmail.
Hello. First of all: Thank you for your great work!! Some days ago I bought a domain on 1&1. After I have set up some email accounts on ZOHO. After I followed the instructions to include my ZOHO email account in GMAIL. Everything worked great. I tested several times sending and receiving without any issue. Today I thought to make another test. I have sent one email from my zoho account included in Gmail to the same account. I waited some time but I didn't receive it in GMAIL. I checked sent mails
Domain has exceeded the max emails per hour 2/2
Hi, we received this bounce mail. Would like to find out why the limit is so low at 2? Is this a problem on the server sending out PHPMailer mails to this group address, shop@sharefood.sg? Cheers, ---- From: Mail Delivery System [mailto:Mailer-Daemon@cgi.cloudgantry.com] Sent: Tuesday, 24 January 2017 10:25 PM To: Share Food Shop <shop@sharefood.sg> Subject: Mail delivery deferred: returning message to sender This message was created automatically by mail delivery software. A message that you sent
DKIM Won't Verify
I received notification when I logged in that I needed to setup a DKIM txt record with my domain. (I'm using SquareSpace.) I followed the instructions but when I try to verify the record, Zoho says the verification failed. I tried waiting a day to see if the changes just needed time to take effect, but it still fails to verify. I see others on the forum have had similar issues and tried following instructions given to them, such as deleting spaces in the txt value and naming the record a certain
Using SMTP not working
Hello, I am trying to get my website to send using my noreply email. It looks like the email should be sent, but it is not going to the destination. Any ideas? I think I am using the correct smtp settings. Is it possible to check the logs?
Sending email to multiple Contacts
When sending an email to multiple Contacts, will the people who receive the email see all email addresses that I sent the message to or will they just see my email address?
Blocked account - Please Unblock ASAP
Dear Team, My official email id is blocked and it is showing mailbox exceeded limit message kindly enable it ASAP. My Email: info@dtraveldestinations.in Regards, Sanjeev
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
My ID has been blocked since yesterday. Kindly unblock the ID maryam@framesexhibitions.com
New account cannot send emails
Hello, I have just opened a new account and when I try to send an email I get the message: Unable to send message;Reason:554 5.1.8 Sender Address Blocked Can you let me know how to resolve this? Many thanks Lauren
Delivery to the following recipient failed permanently:
Hi, After migrating to Zoho mail, I've found out the hard way that some of my mail is not getting through to me. Useless spam is but not actual mail from people trying to contact me. You guys really suck. I'm going to post a link warning people from this service. Delivery to the following recipient failed permanently: XX Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain XX by mx.zoho.com . [74.201.154.201].
Please help urgent Unable to send message;Reason:559 Message not committed due to internal error
Can someone please assist me as soon as humanly possible? Urgent.
Seeing more spam
For a long time zoho mail was pretty good at trapping spam. In the recent weeks, it seems more spam is making it through whatever anti-spam measures are taken for zoho's mail servers. Zoho admins may want to look into this. Thanks.
The MX Records of your domain are not pointed to Zoho. You may not receive emails in Zoho
Hi, I am receiving the following error when I land on admin dashboard- The MX Records of your domain are not pointed to Zoho. You may not receive emails in Zoho I'm able to send email but unable to receive emails as I'm getting 'admin@glx24.com contact not found' I have checked http://mxtoolbox.com/ and when I type my domain glx24.com and do MX lookup, I get the following Please suggest. Pref Hostname IP Address TTL 10 mx.zoho.com 165.254.168.50 60 min Blacklist Check SMTP Test 20 mx2.zoho.com
Help UNBLOCK MAIL
Please unblock lananh@laa.vn
Sender address block
Please unblock my account lananh@laa.vn
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
When i am sending a mail from fom@senanihotel.com error occurs say "Unable to send message;Reason:554 5.1.8 Sender Address Blocked" please help me to unblock it Thanks, sameera
SMS verification code failed and forgotten password
HelloI'm managing a domain cooparditi.it for a client unfortunately he can't get access to the account because and the sms verification code did not work. I'd like to reset the subscription and start from scratch. What is the proper procedure to follow in these cases? Thanks for any help given.
Unable to send message;Reason:559 Message not committed due to internal error
I have an Account/Organisation with two users. I am able to receive email to both accounts but I am only able to send on one. For the second email address I am getting the following error: Unable to send message;Reason:559 Message not committed due to internal error This happens both in the Web Mail and using the Zoho App. Any ideas?
Mail not in sync (webmail vs iOS ActiveSync vs macOS IMAP vs Android ActiveSync)
I read my mail on 4 places: - webmail - iPad ActiveSync - Android ActiveSync - Mac Mini IMAP Not all 4 places are in sync. For instance my inbox on Android is empty, but there is stille one mail on the other 3 places. Other example: Trash on my iPad has 10 messages on the other 3 places 8 messages. Waiting overnight does not resolve the issue, the before mentioned examples remain the same. Any solutions?
View newsletter on browser
Hi, is it possible to add an automatic button for view the email on browser, like unsubscribe; so if my customer can't view the email correctelly he can click on that lik "view on browser" and automatically he's redirect on his browser, for this process I can't create an html version on my server, it must automatically. I hope that I explain me better. Is it possible? Thanks Paride
US to EU Data Migration
Hi - due to EU laws, we need to transfer our data from US servers to EU servers. So far the response from Zoho has been: Open accounts with Zoho.eu Pay Back up data on Zoho.com Transfer Ask refund This is an awkward proceeds - especially the pay, ask a refund. For instance as a 3 year customer we have a large file structure on Doc - no advice given as to how to replicate this.
Recover Mail
Hi, My employee has left the company now and a lot of the emails have been deleted. Is it possible to recover these emails deleted in the last 6 weeks? Kirstie
Unable to send - Incoming / Outgoing problem
Hi, I am receiving the following error when trying to send an email. It seems that Incoming and Outgoing is blocked. My email address is mt@tserkis.gr Please unblock it. Thanks.
Can't Verify Domain name
Hello, please check my account, l can't verify my domain after via the 3 verification available
Email blocked again
You have blocked my noreply email almost 3 times now. The first time someone told me that my email will be unblocked, never gave me a reason, never told me if it would happen again. I haven't exceeded the 50 email limit or the 200MB limit. I am trying to operate a business. I want to know why I have been blocked, and I want to know if it will happen again. If so, I will find another mail provider, I haven't even gotten any customers yet and the fact your servers are already causing me trouble makes
Problem on SPF
Hi , I did two tests Received-SPF: pass (google.com: domain of theprocss@zoho.com designates 74.201.84.153 as permitted sender) client-ip=74.201.84.153;
Authentication-Results: mx.google.com;
spf=pass (google.com: domain of theprocss@zoho.com designates 74.201.84.153 as permitted sender) smtp.mailfrom=theprocss@zoho.com
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; theprocss@zoho.com to privatecyberspeak@gmail.com ITS OKAY!!! BUT NOW I DO accounts@dextaque.com to privatecyberspeak@gmail.com
SPF not configured to match with Zoho
Hi guys, I keep getting this error in my dashboard. Upon looking in my GoDaddy, everything is like in the documentation. Am I doing anything wrong? As I use this email pretty often, it would be really bad if the emails won't get through. Please advise
Can't recieve mail
hi everyone... I can't seem to receive email but I can send them....frustrating to say the least....im not a techy so this is all confusing for me....I seem to be stuck at the DKKS verification stage...can anyone help me?
IMAP error with Outlook 2016
Hello, I just spent 30 minutes with a Microsoft technician on remote desktop who confirmed that all the server info was entered correctly. I get errors every time that IMAP has not been activated but it shows as enabled in my settings page. How can i resolve this issue please? Thank you, Alex
Unblock email account
Can you unblock this account, please: a.rybialek (at) alfa-max.pl ??? It's been already cleaned up, thanks!
dmarc error
Hello, I am getting this error message - please advise: Thank you!
This domain is already associated with this account "*****73". Sign in
This domain is already associated with this account "*****73". Sign in how to verify this domain. I got SMS after 15 min and link expired and saying try after sometime. How to verfity? I am not able to login also. domain name : medizenhealthy.com Is this bug?
Unable to send message;Reason:554 5.1.8 Sender Address Blocked Zoho mail
Hi Team, I'm unable to send emails from "eejiofor@standpointng.com", whenever i try sending a mail, this message "Unable to send message;Reason:554 5.1.8 Sender Address Blocked Zoho mail" pops up. However all other emails send emails successfully.
I can't receive emails!! Please HELP
I can send emails out but when the mail is replied to, I get this error Address not found Your message wasn't delivered because the address support@minionsworld.com couldn't be found. Check for typos or unnecessary spaces and try again. Please help, what could be the issues
Cant connect to IMAP
Hi There Zoho Team! So Im trying to connect via IMAP however cant seem to for whatever reason. Im using the following settings: imappro.zoho.com port: 993 username: myusername@mydomain.com password: my password SSL: Enabled Can you see anything in your logs? I can connect to google for example without issue. Thanks!
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