Live Stream doesnt work... it never shows any information
Hi All Currently on Zoho Social Premium trial - I'm loving it so far and keen to sign up, but the Live Stream just never populates. Its been like the screenshot below since I signed up for the Premium Trial. Is it broken or am I doing something wrong?
Zoho Social - Custom Smart Links / URL Shortener
We have a custom URL set up for Smart Links in Zoho Marketing Automation. We would love to use the same URL for our link shortener in Zoho Social as well, rather than zurl.co or bit.ly. Is that possible? If not, it'd be a great update? It'd be an awesome
[New feature alert] Repost for Instagram using Zoho Social!
Hey, everyone. We're excited to introduce a cool new feature for you today — "Repost for Instagram on Zoho Social". It lets you share posts that you liked from another Instagram user's account, while giving credit to the original author. While Instagram
Can't posting Videos on Instagram
Hello, I'm trying to schedule videos on instagram, but it didn't post it and I receive error message: Sorry, we couldn't publish this. I faced this problem from 2 weeks ago
This message is not visible due to API limitations.- Instagram
when a user send a reel or a story in a message on instagram it's doesn't show neither on Zoho Social nor Sales iq A message shows as This message is not visible due to API limitations. is there any way to fix that??
Do I need to have a TikTok Business profile before connecting it to Zoho, or can I connect my personal TikTok account directly?
Quick question: Do I need to have a TikTok Business profile before connecting it to Zoho, or can I connect my personal TikTok account directly?
See all posts on the calendar
It would be very helpful to be able to see all the posts, already done and to be done, as well as the ones you have scheduled as draft in the calendar with different colors. And have an annual overview of the post.
unable to post more than 280 characters in twitter
I have a twitter blue tick account. But i am unable to post more than 280 characters from my zoho social in twitter.. please guide
How to post more than 4 Images on Instagram?
Hi I read several articles to the topic od how to post more than 4 images on instagram, but i can't figure out how it works. I can't find the content editor and i installesd the z share extension for google chrome. Could someone please help me? Than
Is there a way to change a thumbnail when sharing a link?
Hello, When I share a link to LinkedIn, I've been unable to change the original thumbnail associated with the article. Is there a way to change that image? When I post directly to LinkedIn, I can change the original thumbnail. Hootsuite offers this, and
Link Shortener
Hi! Some of the links that are shortened on Zoho Social don't work. Here is a sample - https://zurl.co/kYKc This is the second time that has happened, can you please advise how to avoid this in the future? When you click on the link, this message pops up: Ooops! Website is blocked You cannot visit this page as the website is suspected to be malicious Thanks, Cris
Facebook Groups is only for People who created a group and been a admin?
Hi I am a member of many Facebook groups, I do not own any group or have been an admin in any group. Is it possible to post in all Facebook groups that I have been a part of? Thanks
Facebook Leads Ads/forms status issue
Hello Team, I've noticed that one of my Facebook lead forms is currently showing a status of 'Not Delivering.' I'm seeking clarification on the reason behind this and how to reactivate it. This particular form is integral to my Facebook Ads strategy as
Zoho Social - Cliq Integration / Bot
Dear community / zoho, I am looking for a way to create a bot within Zoho Cliq to update my colleagues about our Zoho Social activities. For example, if a new post is published, it would be great if this post automatically would be shared in our social
The CX workshops have begun for 2024!
Hi everyone, We've got some exciting news for you! The CX workshops for 2024 are here to elevate your business's customer experience, and this time we're meeting you in five cities. Here's where we'll be: February 15-16, 2024: Los Angeles, California
Scheduling Facebook Reels?
Can you schedule Facebook Reels?
Zoho Social: I have a limit of 4 images when posting a carousel. Can this been changed?
I am limited to just 4 images when uploading to Zoho Social which is frustrating when I need to post more than this in one post. Please can anyone help?
Became Comment on Facebook to lead
I looking for video that show how we can became Comment on Facebook to lead on ZOHO for send to customer.
Schedule posts to go out weekly
How can I schedule posts to go out at the same time every week? Currently I can only select 'Post Now' or 'Custom Scheduled', with no option to repeat
Linking IG and Facebook
I'm having trouble linking IG and facebook on Zoho social. The accounts are linked on facebook, but when I try to connect IG on zoho social it doesn't display the IG account. Any suggestions?
zurl URL shortener in other products
Hello- Is there a plan to either make the zurl.co URL shortener openly available or to incorporate it into other Zoho products? I'd find it useful to be able to use it when sharing a Zoho Docs document and also for perma-views with Zoho Creator. Tha
add support for: Mastodon
Mastodon is the Open Source, federated, decentralized alternative to ilk like TWITter. It is growing faster than anyone expected. As users dump TWITter they employ tags (these are not called hashtags) like #DeleteTwitter and #DeleteFacebook. Also loop
How do I set up a post for Approval?
How do I make a post appear in the "Approvals" tab on the left so my client can approve it?
Please request the Instagram Professional Account Admin to update permissions.
I have been trying to post on various social media accounts through Zoho. All other accounts are able to allow posting. When I try to make posts for Instagram, I continue to get this email from Zoho, "We're sorry but the following post from (BRAND NAME)
X/Twitter
When I put in my picture, X/Twitter says “ bible_guardian: Uh oh! This post couldn't be published. Please try publishing after some time.” Why am I getting this error?
I can't create a New Post
Hi there, I am currently unable to create a New Post in Zoho Social. I click on the button and nothing happens. I have tried reloading the page following the prompt that there has been a recent update, and I've also tried logging out and logging back
Facebook will not take the short link
this is the message i get when i try to publish to Facebook know it worked before i just publish two other link two and know i getting this issue NC Prep Photos: The URL in the post has been marked as spam by Facebook. Either remove the URL or try shortening
It's here! A Publishing Calendar to give you better view and more control over your posts.
Hello! Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out. In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day. Here we go! Introducing... an all-new Publishing Calendar,
Having trouble scheduling for January 01, 2024
I was trying to schedule posts for January time PST (GMT-8) and my time zone is PHT (GMT+08), when I scheduled it appeared as Jan 1, 2025 and it was not possible to change only the year. The latest I can go backwards is Dec 31, 2024.
Can't create a new post or publish drafts etc
hello i can access all the other features it seems except: create a new post edit a draft edit a published post as new the application doesn't generate an error message and I have tried several different wifi connections..
Zoho Social: Our year in a nutshell
Hi everyone, We hope you had an amazing year and are all geared up for the holiday season. As 2023 comes to an end, Zoho Social is reflecting on the release of some of our most-anticipated features, enhancements, and updates, which were designed to make
Zoho social push notification
Is it possible to setup zoho social push notifications for direct messages? I have all notifications turned on but need to manually go to the notification Bell to actually view them. Thank You.
Instagram Post Publishing Issue
Hello Everyone, Hope you all are doing well. Recently, i am facing issue with zoho social, dashboard shows that article is published but it is not reaching into Instagram, Why? Please check and reply for the same Thanks a lot Arun Pancholi Freaky Fu
Blurry/Pixelated Photos
I've been scheduling posts to FB and IG via Zoho Social and notice that the photo quality is significantly reduced, especially when the photos are viewed on a smartphone, which has more pixels than typical computer screens. Our posts always look crisp
Free Trial Activation Issues
Hello, I tried to found in vain the possibility to get the 15 days trial for ZohoSocial Profesionnal plan. Could you give me directely the link to access this page and test the features of that Plan before puropose it to my Organization ? Regards,
How do I get content approvals if I am the portal admin?
I just started a trial for Zoho Social to see how it works for us. I decided on Zoho because I liked the content approvals, but now I can't seem to figure out how I, the portal admin, send posts for approval? I need my boss to approve posts before they
Facebook Groups and Channels
Morning All, I am just trying to setup Zoho social having previously used Buffer. I see that I can now connect up Facebook groups that we run, however only seem to be able to connect one group. How can we add an extra channel/group to the subscription? Thanks
Why do I have different stats for Ads and Zoho CRM?
I synched Facebook Lead Ads with Zoho social but the leads are not updating. I checked the statistics of leads generated under Ads stats and the CRM stats, I have different figures.
Facebook Group Disconnection
I have 3 different brands in Zoho social that have Facebook groups and the groups keep disconnecting and I have to keep reconnecting them. This is an ongoing issue that happens several times per day.
We Don't Link Our Zoho Social Advertising Account.
Hi, We are unable to link our ad account to zoho social. It always stays on the connect button. We need to connect our ad account and automatically transfer leads to Zoho CRM. We need urgent help in this matter.
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