Zoho Social support for LinkedIn personal pages?
Are you working on support for LinkedIn personal pages? Posting to my company page is not sufficient. I am a solopreneur and, as such, my personal LinkedIn page is my brand as much or more than than my company. Please advise. Thanks,Introducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themMultiple Facebook Pages under Single Brand
Hi everyone, I'd like to know if there is a possibility of connecting multiple Facebook pages under a single brand on Zoho? At the moment, there are different Facebook pages of a single brand and would want to keep under the same brand on Zoho as weSnapchat
Are there any plans to add Snapchat to Zoho Social or is there any API that we can use to integrate into Zoho.Bitly links aren't automatically shortening
Hi, I recently joined a company and now have access to Zoho Social. I have the company Bitly account connected to my Zoho Social account (it's connected fine in the Publishing section) but when I schedule a post, the bitly link isn't automatically generated.Cannot post to Instagram. I get the error: Insufficient permission to publish on this page. Check with your page Admin to update permissions.
We had another admin that left the company. Since he left, we get this error when posting to Instagram.Zoho Social doesn't publish links with link preveiw
We are new to Zoho Social and just did our first post, but the post published without a link preview. Doesn't Zoho Social publish link previews? This is critical to our social strategy as we publish a lot of blog articles and need to share with link previewUnable to upload videos to LinkedIn or Instagram via Zoho Social
Hi there, I am unable to upload videos to LinkedIn or Instagram via Zoho Social. It keeps saying that it is unsupported. This is really affecting our business as we try to send out lots of videos. Can someone please help me fix this ASAP? Thanks,Changes in X API support for Zoho Social
Hi everyone, The platform X has recently announced that they will be discontinuing some of the API supported features in the newer API version. In effect of this, there are a few features that will be discontinued from Social: Choosing a thumbnail imageInstagram Reels Formatting Issue
I've seen others post this topic and it has said it was solved with the answer but it is NOT solved. ANY time I post a reel on the platform it creates black space around the reel. I have removed the video optimizer as suggested and it will not acceptInstagram Reels Formating Issue
I'm currently having issues posting reels on Instagram. I upload the video and I'm given a prompt to resize it as it does not meet the measurement requirements. After it's resized the video ends up being zoomed out with a black background. I want to getMaster the Customer Experience Suite: Join our workshops to elevate your customer experience
Zoho's CX workshops have expanded to more cities this year, and we're excited to meet you all! Here's where we'll be: April 10-11, 2024 - Johannesburg, South Africa May 8-9, 2024 - London, United Kingdom May 13-14, 2024 - Paris, France May 16-17, 2024LinkedIn post in name of someone
I posted a LinkedIn post via our ZOHO account this morning. Now on LinkedIn it is mentionned as "posted by" someone who used to work for us (and with the ZOHO account). How can I modify that name? I can't find it anywhere in our ZOHO account settings.Can I post a blog post via ZOHO Social to ZOHO Site or WordPress?
I like to post all my content out of one hand via ZOHO Social and also want to post blog posts to blog on ZOHO Site or my blog on WordPress. Is that possible? I don't find any information about posting to blog via any ZOHO Apps! Thanks!Facebook Professional Account
Zoho social says there is nothing to be added when I try to add my Facebook and Instagram accounts. Both are Professional profiles. How do I go about adding them? They are not Pages or Groups, they are simply Professional accounts.Can you internally tag/categorize posts for campaigns?
Would love to easily sort through posts by tags or categories (i.e. we have multiple memberships and share studies from each. It would be nice to pull reports in a second for "membership A studies" for a campaign etc.).where can i can download my invoices
can you please help me to find my invoicesZoho Social | Instagram Integration in Zoho Desk
Good day Zoho team! I have a question. If we link the Instagram business account to our Facebook page, and we integrate the Facebook to Social in Zoho Desk, the "Messages" from Facebook will be converted into Ticket right? Does it also convert the InstagramCustomize Content option is working while creating your posts
Customize Content option is working while creating your posts. I have tried different browsers and system, disabled adblock but all in vain. When I click on Customize Content nothing happens.Live Stream doesnt work... it never shows any information
Hi All Currently on Zoho Social Premium trial - I'm loving it so far and keen to sign up, but the Live Stream just never populates. Its been like the screenshot below since I signed up for the Premium Trial. Is it broken or am I doing something wrong?Zoho Social - Custom Smart Links / URL Shortener
We have a custom URL set up for Smart Links in Zoho Marketing Automation. We would love to use the same URL for our link shortener in Zoho Social as well, rather than zurl.co or bit.ly. Is that possible? If not, it'd be a great update? It'd be an awesome[New feature alert] Repost for Instagram using Zoho Social!
Hey, everyone. We're excited to introduce a cool new feature for you today — "Repost for Instagram on Zoho Social". It lets you share posts that you liked from another Instagram user's account, while giving credit to the original author. While InstagramCan't posting Videos on Instagram
Hello, I'm trying to schedule videos on instagram, but it didn't post it and I receive error message: Sorry, we couldn't publish this. I faced this problem from 2 weeks agoThis message is not visible due to API limitations.- Instagram
when a user send a reel or a story in a message on instagram it's doesn't show neither on Zoho Social nor Sales iq A message shows as This message is not visible due to API limitations. is there any way to fix that??Do I need to have a TikTok Business profile before connecting it to Zoho, or can I connect my personal TikTok account directly?
Quick question: Do I need to have a TikTok Business profile before connecting it to Zoho, or can I connect my personal TikTok account directly?See all posts on the calendar
It would be very helpful to be able to see all the posts, already done and to be done, as well as the ones you have scheduled as draft in the calendar with different colors. And have an annual overview of the post.unable to post more than 280 characters in twitter
I have a twitter blue tick account. But i am unable to post more than 280 characters from my zoho social in twitter.. please guideHow to post more than 4 Images on Instagram?
Hi I read several articles to the topic od how to post more than 4 images on instagram, but i can't figure out how it works. I can't find the content editor and i installesd the z share extension for google chrome. Could someone please help me? ThanIs there a way to change a thumbnail when sharing a link?
Hello, When I share a link to LinkedIn, I've been unable to change the original thumbnail associated with the article. Is there a way to change that image? When I post directly to LinkedIn, I can change the original thumbnail. Hootsuite offers this, andLink Shortener
Hi! Some of the links that are shortened on Zoho Social don't work. Here is a sample - https://zurl.co/kYKc This is the second time that has happened, can you please advise how to avoid this in the future? When you click on the link, this message pops up: Ooops! Website is blocked You cannot visit this page as the website is suspected to be malicious Thanks, CrisFacebook Groups is only for People who created a group and been a admin?
Hi I am a member of many Facebook groups, I do not own any group or have been an admin in any group. Is it possible to post in all Facebook groups that I have been a part of? ThanksFacebook Leads Ads/forms status issue
Hello Team, I've noticed that one of my Facebook lead forms is currently showing a status of 'Not Delivering.' I'm seeking clarification on the reason behind this and how to reactivate it. This particular form is integral to my Facebook Ads strategy asZoho Social - Cliq Integration / Bot
Dear community / zoho, I am looking for a way to create a bot within Zoho Cliq to update my colleagues about our Zoho Social activities. For example, if a new post is published, it would be great if this post automatically would be shared in our socialThe CX workshops have begun for 2024!
Hi everyone, We've got some exciting news for you! The CX workshops for 2024 are here to elevate your business's customer experience, and this time we're meeting you in five cities. Here's where we'll be: February 15-16, 2024: Los Angeles, CaliforniaScheduling Facebook Reels?
Can you schedule Facebook Reels?Zoho Social: I have a limit of 4 images when posting a carousel. Can this been changed?
I am limited to just 4 images when uploading to Zoho Social which is frustrating when I need to post more than this in one post. Please can anyone help?Became Comment on Facebook to lead
I looking for video that show how we can became Comment on Facebook to lead on ZOHO for send to customer.Schedule posts to go out weekly
How can I schedule posts to go out at the same time every week? Currently I can only select 'Post Now' or 'Custom Scheduled', with no option to repeatLinking IG and Facebook
I'm having trouble linking IG and facebook on Zoho social. The accounts are linked on facebook, but when I try to connect IG on zoho social it doesn't display the IG account. Any suggestions?zurl URL shortener in other products
Hello- Is there a plan to either make the zurl.co URL shortener openly available or to incorporate it into other Zoho products? I'd find it useful to be able to use it when sharing a Zoho Docs document and also for perma-views with Zoho Creator. ThaNext Page
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Announcements
Twitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsImpact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularChanges to reports due to Facebook's Page Insights API deprecation
Hey everyone, Facebook recently announced the deprecation of Page Insights API as part of the migration of Facebook pages to the New Pages Experience. Due to this, some of the Facebook Page analytics in the Reports module aren't available across all subscriptions.Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
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I can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Mark message as Done like in Facebookbook Business
I am using trial version of ZOHO social and i found this very interesting and interacting tools. usually, i used to read message in Facebook business and after reading the message i mark the message as done. after marking the message as done, it movesUpgrading X to premium
I upgrade X to Premium. What do I need to do for Social to recognize the new character limit?
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Sticky Posts
Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularIntroducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effectiveIntroducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themIt's here! A Publishing Calendar to give you better view and more control over your posts.
Hello! Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out. In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day. Here we go! Introducing... an all-new Publishing Calendar,Edit images on Zoho Social
Hello customers, We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resize
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