Zoho Social Unresponsive?
Hi there Is anyone else having issues with Zoho Social when it comes to editing scheduled posts or trying to upload a new post? When I try and edit a scheduled post or add a new post, it's unresponsive and just hangs. I've rebooted several times and loggedSocial media simplified with Zoho Social: Why should brands have a Threads profile?
Just over a year ago, Instagram launched Threads, the all new social media app primarily focusing on sharing text online. It was welcomed by people worldwide with more than 10 million users in just seven hours, and it currently has over 175 million activeThe Social Wall: July 2024
Hi everyone, Let's quickly see how we started off the second half of our year at Zoho Social! Connect and publish to your Threads profile from Zoho Social Meta Threads has been gaining popularity because of its seamless integration with Instagram andWhat is Brands and Channels - we want to have ours, but also submit to anothers' account
How do we add a second Facebook or a second Instagram for another client to our social channels? So we can post to theirs, not ours? I assume the Pro account doesn't allow you to Connect multiple Facebook accounts - or does it? How does this work? Iethumbnail error
Zoho Social is not generating thumbnails anymore for LinkedIn posts? When I post my message directly in LinkedIn there's no problem? I get this error: Unable to generate Thumbnail Preview for this URLAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularGoogle My Business Messages
Zoho Social should consider adding support for the message feature in Google My Business (GMB) to enhance collaboration and customer communication. By integrating GMB messaging into Zoho Social, businesses can consolidate their communication channels,Social Media Simplified with Zoho Social: The need for a social media approval process
Picture this: It's a regular day as a social media marketer in your agency, and you are about to publish a post for one of your clients. You start drafting the content, and it's LIVE! A few minutes later, you start receiving the following comments. "IsThreads? Will it be added as a channel any time soon?
With Meta now officially launching their Threads platform and allowing IG accounts to port to the new channel, it would be great to see support for Threads posting as a channel alongside Twitter in Zoho Social in short order. Any sense of a timeline forPost Document/PDF via zoho social on social platforms
Hi, I can't add a PDF document if I want to publish a carousel/ Slideshow on social platforms. Facing this issue while I'm trying to schedule a post on LinkedIn and Instagram. Please suggest a solution.Inbox on the app
Hi there, I've just created my account and doanloaded the app. But I cannot find inbox on the app, can anyone help me? I need to be able to see and respond to comments and messages on my mobile.Changes to reports due to Facebook's Page Insights API deprecation
Hey everyone, Facebook recently announced the deprecation of Page Insights API as part of the migration of Facebook pages to the New Pages Experience. Due to this, some of the Facebook Page analytics in the Reports module aren't available across all subscriptions.Instagram Messenger and CRM integration
Hi, We are using CRM+ and love the integration with Zoho Social. However we are very heavy on Instagram and we lack the message feature and the integration with CRM. I have been told that there is focus on Instagram, is there any way of knowing if above is on the roadmap? If so when can we accept it to be implemented? Thank you, Per TattoocynNextDoor on Social
I can't seem to find any dicussion about adding NextDoor to Zoho Social. NextDoor is adding a lot for businesses and I think it would be awesome to be able to add the same level of marketing through Zoho Social with brands to NextDoor. Has it just neverThe Social Wall: June 2024
Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,No approvers found / changing dates
All of the sudden, our Zoho account is giving us the error message that there are "no approvers found," even though we are logged in as the main contact which is also the approver. It's also randomly changing dates of posts when we go in to approve andInstagram Reel resolution issue
On June 6, 2024, we scheduled a reel via Zoho Social for all our social media platforms. The reel was uploaded with the correct resolution on all platforms except Instagram, where the resolution appeared to be reduced. Can you please help us understandSocial Media Simplified with Zoho Social: How to handle your social media when you're away
How long have you been putting off that vacation because you need to be available all the time at work? Or are you that person who goes on a vacation taking your phone around to find good Wi-Fi or network? That's the thing with social media, right? HolidaysCostumize e-mail in zoho social
Hi, I would like to costumize the message in e-mail that is send when I invite someone to be part of my clients in one brand. My contract says that I can do it but I can't find the right option in the system. Please help me!Social Media Simplified with Zoho Social: Best practices for uploading a video
Video content is being increasingly consumed by the online community in the past few years. This surge in viewers and consumption has been because of various factors over the years: Ease of access to social media platforms and the internet Rise and growthHow to adda a video mp4 file to a social post on Facebook and LinkedIn (don't want to use youtube)? Why does not work tagging for facebook and linkedin account?
How to add a video mp4 file? Why does not work tagging for facebook and linkedin account?Option to have calendar start the week on Sunday
Hi there It would be great if there was an option for the social calendar to start on Sunday. Not a big deal but it's more consistent with North American calendar layouts. Thanks!Social Media Simplified with Zoho Social: A day in the life of a social media manager using Social
In the past few years, social media has had a transformative impact on how we do business. This impact hasn't just been on the societal level, but also on communication and culture. This World Social Media Day, we take a step back to see how much thisI can't upload videos in general on zoho social.
everytime i try uploading a video to zoho social, it shows 100% uploading and stays there. It doesn't load. I've uploaded one of the videos I'm trying to upload currently. see below.Social Media Simplified with Zoho Social: Customize your portal for your clients
Let's say you're a social media marketing agency, and you handle the social media accounts of multiple businesses. You take care of their publishing and scheduling needs, keep the content calendar updated, monitor the brands' mentions and other interactions,Is Design on Canva Functionality Broken?
I can access Canva and design a social post but get a perpetual spinning wheel when I click "Attach". Am I doing something wrong? Is the feature broken? Thanks!Monitoring keywords in private Facebook Groups?
Hi all - Has anyone found a way to monitor keywords in private Facebook Groups (not an admin of) using Zoho Social? I recently came across ddevi[.]com that can do exactly what I need. Would prefer to keep my business with Zoho if possible.Lagging
I am having problems with lagging of the dashboard. It's really frustrating because I am using this everyday and everyday I have to wait it loads so long. The reason I subscribed to this is to make our time faster and easier, but instead I have been scammed.Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effectiveSocial Media Simplified with Zoho Social: Collaborate and get work going with your team
Say you work for Zylker Travels, and you've seen a nice and engaging mention about your company on Facebook that requires a response from the brand. But you're new to the team, so you're a little hesitant to respond to it immediately. You go on to takeLimit of 4 pictures/images posting on IG
I am having an issue while trying to schedule a carousel post for my ig account on zoho social. It'll only allow me to attach 4 images. 1- I can't post more than one image for a Story. 2- I did try posting through the "customize content" and still won'tMy YouTube short didn't post
Hello, I have a problem. I scheduled a video to be published at the same time on FB, IG, and YouTube Shorts, but the short wasn't published and it doesn't explain why. The duration is 45 seconds and it has the correct 9:1 size. Can you help me check?Multiple profiles on one social media platform but one brand
Hello, We would like to request that your team implement a way to add more than one social media profile for the same social media platform under the same brand. We really don't feel like it's fair that a new brand has to be set up for each new listing.The Social Wall: May 2024
Hey everyone, Let's see a quick roundup of what May looked like for us at Zoho Social. Manage and respond to your TikTok interactions from Inbox You can now manage and respond to your TikTok comments from Social's Inbox. Here, you can sort and view thehow do i add more than one google my business location?
they are connected to one account, but while connecting social channels it makes me pick one location. I have 3 and growing.Discontinuing Facebook Groups due to API deprecation
Hi everyone, Following a recent announcement made by Meta, the API for Facebook Groups will be deprecated (made obsolete) and won't be available for all third-party social media management applications. So, Facebook Groups won't be accessible in any ZohoIs it possible to post in to a LinkedIn Group via Zoho?
I can't see a way of adding a LinkedIn Group to my brands profile in the same way I can add a Facebook group. Am I missing something?? ThanksSocial Media Simplified with Zoho Social: Get creative with design
Today's social media has become all about visual storytelling. You see an image, and there's a specific story it conveys based on various factors like the color tone, filters, photographer or designer who created it, and the like. With more than millionsFacebook Not Seeing Pages
When trying to connect to my facebook business pages, it gives an error saying "Uh Oh! No Pages". I have three business pages that I am the admin of. None of them are appearing. Any ideas?Scheduled post / promoting
Hi there, ive set up scheduled posts, i intend to do a paid promotion/boost my posts. Is there a way to set up the promotion prior to posts launching on social media? thanks, NikkiNext Page
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The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessTwitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsThe Social Wall: September 2024
Hey everyone, This month, we've come up with some useful updates to enhance your journey with Zoho Social. Let's see what went live! Schedule bulk posts to supported networks from the revamped UI The bulk schedule feature in Zoho Social just got a revamp.Impact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isThe Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people and
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The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessI can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Mark message as Done like in Facebookbook Business
I am using trial version of ZOHO social and i found this very interesting and interacting tools. usually, i used to read message in Facebook business and after reading the message i mark the message as done. after marking the message as done, it moves
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The Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people andThe Social Wall: July 2024
Hi everyone, Let's quickly see how we started off the second half of our year at Zoho Social! Connect and publish to your Threads profile from Zoho Social Meta Threads has been gaining popularity because of its seamless integration with Instagram andAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularThe Social Wall: June 2024
Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
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