Collaborate/Discuss a Facebook message - doesn't link back to the message
I've clicked 'Discuss' on a Facebook message, which takes me to the 'Collaborate' page, but there's nothing on the Collaborate discussion to refer back to the message itself - just a link to the Facebook user's profile. Shouldn't their message - or a link back to it - be included when discussing via Collaborate?how to add album
How to add album in Zoho Social?Notifications from social networks
Hi I'm hoping to receive an email when I get a mention for my brand from any social media network, could anyone advise how I can do this? My email is linked on the Notifications page but I don't receive any email alerts.No pages found?
Just joined Zoho and I'm having difficulties. I've added LinkedIn and Google+ but it says they have no pages? Tried disconnecting and relinking but the problem persists. Thanks for your reply.Picture doesn't appear in Scheduled Posts
Hello. When I write a publication, I see the image of the link, however, when I program it, the image no longer appears. When the publication is published, the image does not appear any more. What do i have to do? Thank you.Publish full-size images on Linkedin via Zoho Social
Hey, everyone. How's your experience using Zoho Social going so far? Are you making the best use of the publishing feature? We sure hope so, because there's good news for you all. You can now upload and publish full-size images on Linkedin via Zoho Social. Earlier, because of Linkedin's API restrictions on publishing images, you could only publish pictures as thumbnails for your LinkedIn posts. You don't have to worry about that anymore. Your followers can now view the pictures you publish,Where can I see the queue for posts I have scheduled to post in the future?
Once I have created a post that I want to repeat weekly, I would like to do the following, but I can't find it: - See the posts that are scheduled - Be able to edit those posts I can't find any of the posts that I have scheduled for the future. Any help with this would be great. Thank you! JessPreemptive text for Twitter usernames
When writing a new post in Zoho Social for Twitter, some user names come up automatically (which is very handy) and some others do not not. I cannot work out why some do and some don't. What do I need to know to activate pre-emptive text for user names, so a list comes up when I start typing names?Anatomy of the Community
Hello guys, The Community consists of categories, forums, and posts. Let us look into each of these in detail: Category: A Category is a collection of forums or otherwise called a top level forum that is displayed in your self-service portal. By default, a category is created for each of your departments in Zoho Desk. So, when you signup for Zoho Desk, a category in the name of your portal will be created. You can directly manage your online community through this category. Forum: A Forum is a messageUpload image
Can i upload a image on zoho social messages?Zoho Social Wont Finish Loading
The Zoho Social page wont finish loading, I keep seeing the spinning bars which mean it hasnt finish loading.Zoho doesn't let me upload photos on Linkedin posts
I need help with this! I want to schedule multiple posts on my Zoho plus account on Linkedin and it says that you cannot upload photos on linkedin. Solve this pleaseiOS app - Twitter image size restriction
Hello! First time Zoho Social user here. I've used other social manager products before, and I'm stumped. I'm in the Social app for iOS, and I'm uploading an image with text to my connected FB page, Twitter, and Instagam accounts. However, when I tap "post now", I receive the below message. >> Oops! The image-size for Twitter shouldn't be more than 3 MB How would I reduce the image size in the app? I tapped and swiped around, but found no basic resizing functionality. I understand this is a socialZoho stopped posting to Instagram?
My Instagram plug-in is not working. All of a sudden, with the last 4-5 posts, I am not getting the alerts that my Instagram post is ready to upload. I have followed all of the step meticulously and in my scheduled posts, see that it is going to post to Instagram but it never happens. Anyone have any insights?Umm... there seems to be a problem
Hi! I am having the same problem that a previous poster had. When I click on my home or posts dashboard I get an error message at the top of the screen "Umm... there seems to be a problem" There is no more information, or way to click on the error. I have tried to log out and log back in, but still I get the error. The error is browser-independent, and happens on both Chrome and Safari. Should I use another solution? Thanks!Google plus Error on posting
received error in posting to 3 platforms; Linked in Facebook Google Plus Linked In & Facebook went straight away but received message the google plus didn't work but to try again in 5 minutes. Anyone get this before?Facebook - liking and event
hi we're running an event and have people that have expresed interest in the event. We can contact them trough facebook messenger - but not through zoho social. We can only engage with people who message us and not like an event. Is there a way around this?Editing scheduled post in Android deletes the photo.
Just edited my post that I originally created on Windows with Galaxy s7. I simply corrected some text and then after I saved it, the photo image disappeared.It had a rectangular photo placeholder in it's place. Then when I looked at it in chrome on Windows, the photo was deleted from the post.bulk scheduling error
I keep getting error when I try to bulk schedule posts with csv We couldn’t schedule 37/38 posts you uploaded. Here’s why. You may stop the scheduled post from going live. I tried to attach the file but it won't let me attach a csv... so here is the data... any help? 01/23/2017 08:00 Award Winning Image of the Day! 'It Takes a Village' - Diamond Image Award in the Family Category. CONGRATS Elizabeth Bailey!!! https://spoiledrottenphotography.com/award-winning-images/ https://spoiledrottenphotography.com/wp-content/gallery/award-winning-images/01.jpgTwitter disconnected
My Twitter account keeps getting disconnected from my Zoho account and it's lowering my views on my site. Can anyone tell me why this keeps happening or has anyone had this issue before?CloudFlare Error Message
Hi There, Whenever we post a URL into Zoho Social we get the attached error message saying 'Attention Required! | CloudFlare'. Any suggestions/recommendations would be appreciated! Regards SteveReally need to be able to schedule/publish Posts to multiple Instagram Account via Zoho Social
I saw that 2 months ago you mentioned in a post that this was something you were working on... finding an alternate way to schedule a post to a selected Instagram account is critical for us too. Are you any closer to accomplishing this?Question about Live Stream in Zoho Social
Hello - I have read through many of your online resources, but cannot find a definite answer, so here goes: On the FREE version of Social, I understand that monitoring/reporting/analytics are not part of the free plan. BUT - is Live Stream available on all plans, including the free? Overall, I am comparing the Free ZSocial features vs Hootsuite free version. Kind regards to your prompt responses, as i will be making decisions soon. :)Question about integrating Zoho Social paid Standard version with Z-CRM
Greetings, If I subscribe to the paid Standard version of ZSocial, can I integrate with the FREE version of Zoho CRM? The paid versions of CRM is more than I need, other than basic functions, so would only need the FREE one. Does the free CM integrate with the basic paid version of ZCampaigns? I briefly looked at ContactManager, but it only integrates with Z-Mail, from what I can ascertain? Thank you for prompt response, and suggestionsBulk Scheduler not available
There is no where in my Zoho Social for me to use Bulk Scheduler. I have hit new post and it's not there. Is Bulk Scheduler no longer available?Can you add personal pages?
A substantial number of my followers are on my personal Linkedin, Google+ and Facebook pages as opposed to my business pages. However, it does not appear that Zoho gives me the ability to add those pages. If that is the case, I'm going to need to cancel my subscription and use another service.[New releases] Engage better & listen more. Personalize your monitoring with the latest updates to Connections and Monitor.
Hello, everyone! My name is Ritika and I joined the Zoho Social team two months ago as a product marketer. I'm happy to kickstart this year with exciting news for all the businesses out there trying to make the most of social media: Zoho Social is bringing additional features to the Connections and Monitor tabs. These updates will show you even more information and help you focus on the aspects that are most important to your business. Wondering what these are? I'll cut right to the chase.No option to add new social network
Hi, I only have facebook and Twitter option in my account. And there no option to add more social network.Follower Geographic Location
Hello! I am currently using the free trial of Zoho social and noticed that I am unable to create a report concerning my Instagram followers' geographic location. I was wondering if this was because of the fact that I am using the free trial or is it because of Instagram's policies?Timewarp / Custom Audience for Facebook
Is the Time Warp feature still available? I'd like to create a post that is sent out at say 6am in different time zones, but I don't see anywhere in the posting area to create a custom audience. Thanks!New Features in Zoho Social [October 2016]
Dear Users, You asked for it, and we got it! Publish (and schedule) your posts with images on Instagram as well as LinkedIn using Zoho Social now. You'd already know that both these networks' API do not allow 3rd party apps like ours to publish images. Thanks to you; we decided to come up with a workaround that lets you post pictures to Instagram and LinkedIn using Zoho Social. Here's how you go about it: Instagram: Log on to Zoho Social from your smartphone and schedule the post like how you usuallyUnable to Login with Gmail Account on Zoho Social iOS App
Hello, I'm unable to login in Zoho Social iOS app using Gmail account. No option coming on bottom similar to what comes in Zoho CRM\People. Rgds, RKTweet longer with Zoho Social
Hello Zoho Social users, After making us wait for a while, Twitter finally rolled out longer tweets this week. (If you haven't already checked it out, here's a blog we wrote a few months back on how this change would help marketers!) Today, I wanted to share with you how you can make use of these changes in Zoho Social. Photos and DM links do not count toward the 140-character limit anymore. However, if you add both, it would be counted. So try it separately. Same applies for replies. You canIntegrale Social with Creator....
Hi... Any chance to integrate Zoho Social Data with a Zoho Creator App ? Greetings HenningPaid member - Why doesn't Instagram appear as an option when creating a post?
I have five social media services set up, but Instagram never appears. What am I doing wrong?missing page messages in the Unknown section under Soho Social
Hi, When I use Zoho Social or the Social button I don't see all the messages I see in my Facebbok page in order to make them new leads. It shows me only half of them. The older message conversation is not shown. ThanksNeed to delete portal
Hello, we are currently using Zoho CRM and had somebody in our company create a new portal for Zoho Social. They tried to invite me to this portal but the button in the invitation email didn't work. We tried to just go directly to social.zoho.com and it wanted me to make a new portal. We couldn't get around that page so we just decided to create a new portal to see if once I was in Zoho Social it would allow me to accept his invitation. Needless to say it did not work that way. It made me createSchedule for Tomorrow and Next Week?
I was using Coschedule and one of the things I really liked was that posts could be scheduled for repeating "Tomorrow" and "Next Week" which made it easy to repost stuff quickly. Zoho has a scheduler but it's a bit harder to use with dates and weeks. Can you just add check boxes for a couple of options like tomorrow/next week?Zoho Social and Zoho CRM integration
Hi, As we have started using Zoho CRM we are currently implementing more and more tabs and we would like to use "Social". Now, we were wondering whether to also use Zoho Social because it has some pretty cool features that complements the "Social" tab on the CRM. Is there any to have the two apps integrated? It seems weird to me to have two systems for managing the same area of social media. Is there somebody with the same question? Cheers, AndreaZoho Social gets Instagrammed: Manage your brand’s visual storytelling
Dear Zoho Social users, I’m excited to announce that you can now manage your Instagram accounts in Zoho Social! I know many of you have been waiting for this and I am happy to share more feature details with you today. Monitor Track keywords in Instagram, and save them as columns — just the way you do it for other networks in Zoho Social. There you go! We just added another arrow in your competitive analysis strategy quiver. Measure and Analyze Take a look at the graphs that show how yourNext Page
Access your files securely from anywhere
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Bigin?
Announcements
The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessTwitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsThe Social Wall: September 2024
Hey everyone, This month, we've come up with some useful updates to enhance your journey with Zoho Social. Let's see what went live! Schedule bulk posts to supported networks from the revamped UI The bulk schedule feature in Zoho Social just got a revamp.Impact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isThe Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people and
Most Discussed Topics
The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessI can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Upgrading X to premium
I upgrade X to Premium. What do I need to do for Social to recognize the new character limit?
Zoho Developer Community
Zoho DataPrep Resources
Zoho Subscriptions Resources
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
ご検討中の方
Zoho Sprints Resources
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho Books Resources
Zoho Projects Resources
Qntrl Resources
Zoho CRM Plus Resources
Zoho Campaigns Resources
Migrate to Show’s New Community
A place to share, discuss and stay updated about everything relating to Zoho Show presentations.
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Design. Discuss. Deliver.
Zoho Show Resources
Zoho Creator Resources
Nederlandse Hulpbronnen
Zoho Inventory Resources
Zoho CRM Resources
Sticky Posts
The Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people andThe Social Wall: July 2024
Hi everyone, Let's quickly see how we started off the second half of our year at Zoho Social! Connect and publish to your Threads profile from Zoho Social Meta Threads has been gaining popularity because of its seamless integration with Instagram andAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularThe Social Wall: June 2024
Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
Top Contributors
Sarath R
Clayton King
Prince Ebenezer
Aswin Kumar B
Yaali Bizappln Solns