Introducing Mastodon in Zoho Social
Hey everyone, We're excited to introduce Mastodon in Zoho Social to help you easily publish or schedule posts. With over 14 million users, Mastodon has shown tremendous growth—especially over the last few months. The main reason is that Mastodon is aCan I use 24 hour time format in Zoho Social
Can I use 24 hour time format in Zoho Social? AM/PM is annoying, backwards – and leads to errors in posting time…Every time I post to Instagram through Zoho, Instagram sees it as suspicious activity and forces me to reset my password
Every time I post to Instagram through Zoho, Instagram sees it as suspicious activity and forces me to reset my password. I'm still in my free trial and I'd like to move over to Zoho from Hootsuite, but this is a major blocker. What can be done to fixTwitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsAllowing an employee to act as the Facebook / Instagram Page
Hi everyone, I am quite new here and we have an instagram and facebook page linked to our zoho social. The posting is quite good but we have a problem, My employees would ike to ACT as the page. As in, they would like to be able to scroll through theZoho Social Calendar
Hello, Can I access the zoho social monthly calendar on my phone app? I can't seem to access it there. I can only access it on my desktop. This is frustrating since I can't see the order of scheduled posts on my phone when I'm not at my desktop.Help with Social Bulk Scheduler for Twitter please?
I continue to receive an error that my Excel spreadsheet isn't formatted correctly for date and time, though I used the sample.csv and simply changed the dates (and of course the text column contents). I've tried both CSV and XLSX formats, forcing a leading zero (for example, '06/27/2017) and not forcing it. I've tried 12-hour clock time and 24-hour clock time. Still the same "here's why" error and "Error: Please specify dates in this format: MM/DD/YYYY HH:MM. For example, for July 5, 2016, 1:45Unable to access Instagram
Hi I am unable to log into instagram since Zoho is asking to log in through FB to connect to insta. I do not have a facebook profile / account. How to log into Instagram using insta username and password only and nothing with fbTwitter not posting
getting the following error, Your account has been temporarily blocked from publishing by Twitter. Try logging in again to your account and follow the steps mentioned for account verification." Logged out and in both on twitter and from zoho, reconnectedhow do i add more than one google my business location?
they are connected to one account, but while connecting social channels it makes me pick one location. I have 3 and growing.instagram direct message
is it possible to check and reply Instagram direct messages?Facebook and LinkedIn tagging is here on Zoho Social!
Hey everyone! Here comes one of the most awaited features on Zoho Social.. We now support tagging for Facebook and LinkedIn posts! You can now @ mention or tag Facebook and LinkedIn pages in your posts, besides being able to tag Twitter and Instagram Profiles. To tag or @mention Facebook and Linkedin Pages on Zoho Social, use the '@' symbol followed by the name of the Facebook Page. The New Post box will display matching profile suggestions for you to choose the right one. Select the correct usernameLinkedIn Metrics Measurement
When I compare my "Page Views" on Zoho - they do not match up with what is on Linkedin Performance Summary - how are these being measured?Allow more than 10 hashtag groups + number of posts per hashtag
Hello, I think hashtag groups is a really useful feature, as it allows to recall multiple groups of hashtag depending on the topics in the post. Please take into account the possibility to extend this feature to more than 10 groups. Plus: when choosingEdit images on Zoho Social
Hello customers, We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resizeCompulsory field not showing while mapping linkedin lead form
Hi, I'm trying to map the fields of my LinkedIn lead form to Zoho Social. I can find all of them but one. The field type is the same as another one that is showing correctly. Need some help here please. Thank youInstagram Visiual Planner
Hello, I am loving the new updates with Zoho Social, especially the Canva integration. Is Zoho planning to offer the Instagram Visual Planner where you can preview what posts will look like on your timeline grid view before posting? There are many programsAll of my scheduled posts are gone
I logged in this morning to find my scheduled posts list and calendar empty. It's been a couple of days since I logged in and I see that posts have been published through yesterday so I'm not sure if this is a glitch or if my posts are actually gone.Zoho Social now supports publishing on LinkedIn and Google+ Profiles!
Hello everyone! This is Elizabeth. I recently joined the Zoho Social team as a content writer :) Just a few days in, and I already have some thrilling news to share with you all. We know that you've been waiting for this moment eagerly. And, it's finally here! Zoho Social now supports publishing on LinkedIn and Google+ profiles. This is in addition to managing your Facebook Page, Google+ Page, LinkedIn Company Page, Twitter Profile, and Instagram Profile. Yay! So, what does this mean for you? AsZoho Social Losing Scheduled Posts
It started a few months ago where a scheduled post would come up missing here and there. At first I thought it was me when I was scheduling because I do schedule a bunch all at once. So I became extra vigilant on double-checking my lists to the point of printing the Zoho scheduled list. I scheduled a weeks worth of posts yesterday and this morning went in and Zoho had lost a full weeks worth of Instagram posts for one of my brands!? I've been so paranoid about it, I went back in and checked it againvisualizzazione lato cliente
nella visualizzazione post (pubblicati, pianificati, bozza, ecc) lato cliente l'unica disponibile è quella a colonna unica in ordine cronologico (in allegato) oppure è possibile una visualizzazione di tipo "calendario"? stiamo testando la piattaformaZoho Social Reports comparing previous years, Q1, Q2, Q3,Q4, last 6 months etc
When you manage a large number of accounts as Agency you need to share reports with customer for longer periods than actual ones at Zoho SocialLinkedin: when Zoho Social is going serious with it?
Hi, it's been said in the past that Linkedin related features in Zoho Social were well behind those of other social networks because of limitations imposed by the platform. Now that we see around my tools (take taplio.com) frankly outpacing ZSocial onHow do we see data coming from paid traffic?
I want to see number of messages, comments coming from my ads on facebook and instagram. Currently, Zoho Social only shows engagement data for organic. Also, how do I see number of messages I am receiving? In Z Social, there's a card that shows connectionsZoho Scheduler Glitch
I used to be able to drag and drop content items from my file folder to the zoho scheduler. that isn't working. Even when I try using the "attach" icon, the png isn't loading. I have to log off and log back in between each post I'm scheduling and it isMalware Notice: Twitter and LinkedIn posts
All of our posts dating back several weeks are changing links to unsafe! i.e. the following on Linkedin: https://www.linkedin.com/redir/general-malware-page?url=https%3A%2F%2Fzurl%2eco%2FfZBS Is there anything in the works to fix this and will we have to go back and adjust all links manually for past posts?Evergreen Content
It would be great to be able to manage posts evergreen with special queues with recycling of postsOption to have calendar start the week on Sunday
Hi there It would be great if there was an option for the social calendar to start on Sunday. Not a big deal but it's more consistent with North American calendar layouts. Thanks!Zoho Social API for generating draft posts from a third-party app ?
Hello everyone, I hope you are all well. I have a question regarding Zoho Social. I am developing an application that generates social media posts, and I would like to be able to incorporate a feature that allows saving these posts as drafts in Zoho Social.Can I connect more then one LinkedIn page
The reason I ask is I have a company page and also a showcase page. But I can only connect one page.Adding a lead to CRM
Hello, When i click on add a lead to CRM, i get some basic info that i need to fill which is ok as per attached. However i need to add more info that are specific to this lead. Is there a way to link some CRM fields to this add a lead form in social?ZOHO Social help
Can I integrate my Facebook form to my ZOHO Mailing list? So whenever someone sign up on my Facebook page, they will be added automatically to my Zoho list. Also, I want to use my own HTML code for the form's customization, is that possible? Please help.Zoho Social won't let me send a post for approval
I'm an admin user in Zoho Social, I'm trying to set-up an approval workflow but Zoho Social does not allow me to do it. It prompts me to directly schedule/post it or send it to draft.Can't connect client's IG biz account
Been using Zoho for a few months now, and all of a sudden, my client's IG account won't connect, even though I've got her set up with a business account. I keep getting the error: You haven't switched to a Business Profile yet. Only Business Profiles can directly publish to Instagram. Is this a glitch within Zoho? Or IG?Multiple Twitter accounts?
Do you know if from Zoho Social you can manage multiple Twitter accounts at the same time? we want to post a message in multiple accounts, trill programs, have metrics and other useful tools for a CMIntroducing Design On Canva button on Zoho Social!
Hello everyone! We are excited to announce that we have integrated Canva with Zoho Social—our newest feature which now brings the design aspect to Zoho Social. Canva is a graphic design app used by marketers around the world, and merging this tool withInstagram not linking
Okay, so I am doing social media managing for someone. They have made me a full admin on their FB page which is a business page, I have logged into my FB page (which is a personal page) and have connected their business page to their Insta. I have alsoCannot connect to my Instagram
Hi there, i am trying to connect/authorize my Instagram account so i can publish/schedule for both Facebook and Instagram from Zoho Social. I am getting an error, noting that, i am logged in to Facebook as Admin, Logged in to Instagram (Bussiness account) and both accounts are already connected. Am i missing anything? Error attached.Facebook Personal Profiles?????
My business requires Posting to Facebook Personal Profiles? Is Zoho currently working on allowing posting to a Facebook Personal Profile?ZOHO SOCIAL - BATCH APPROVAL ON POSTS
Please tell me that Zoho Social offers the ability for admins or approvers to batch approve.. or select and approve a bunch of posts at the same time. I have looked through all of the documentation.. and I can not find any mention of bulk approvals. WeNext Page
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Announcements
The Social Wall: April 2024
Hi everyone, We hope you all had an eventful month. We're back to tell you everything that happened with us during April. Some product updates that went live are: Publish Stories to Facebook You can now directly publish a Story to Facebook from the ZohoIntroducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themDiscontinuing Facebook Groups due to API deprecation
Hi everyone, Following a recent announcement made by Meta, the API for Facebook Groups will be deprecated (made obsolete) and won't be available for all third-party social media management applications. So, Facebook Groups won't be accessible in any ZohoChanges to reports due to Facebook's Page Insights API deprecation
Hey everyone, Facebook recently announced the deprecation of Page Insights API as part of the migration of Facebook pages to the New Pages Experience. Due to this, some of the Facebook Page analytics in the Reports module aren't available across all subscriptions.Changes in X API support for Zoho Social
Hi everyone, The platform X has recently announced that they will be discontinuing some of the API supported features in the newer API version. In effect of this, there are a few features that will be discontinued from Social: Choosing a thumbnail image
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Social Media Simplified with Zoho Social: Make the best out of the publishing calendar
Are you a marketer who likes visualizing your plan of action before you start social media posting? Are you part of a team that works on social media on a rotational basis, so the most important task is to collaborate to avoid overlap and confusion? OrCannot post to Instagram. I get the error: Insufficient permission to publish on this page. Check with your page Admin to update permissions.
We had another admin that left the company. Since he left, we get this error when posting to Instagram.FB posts not publishing multiple images in single post
Hello. We've suddenly started having a problem with posts that contain multiple images. Everything posts fine to Instagram, but the posts to Facebook wind up without any images at all. Posts to Facebook with a single image work fine. Please help!Multiple Facebook Pages under Single Brand
Hi everyone, I'd like to know if there is a possibility of connecting multiple Facebook pages under a single brand on Zoho? At the moment, there are different Facebook pages of a single brand and would want to keep under the same brand on Zoho as weZoho Social Facebook Integration Not Posting Pictures...
Hi - Checked the forum and didnt see this listed anywhere but the facebook posts are not throwing an error but instead are allowing the pictures to be attached and allowing the post to go live....but it is all text and no pictures. :-(
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The Social Wall: April 2024
Hi everyone, We hope you all had an eventful month. We're back to tell you everything that happened with us during April. Some product updates that went live are: Publish Stories to Facebook You can now directly publish a Story to Facebook from the ZohoIntroducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themSocial Media Simplified with Zoho Social: Understanding reach and engagement while publishing from Zoho Social
If you've been a user of Zoho Social or any other third-party social media management application, you must have wondered at some point of time if the reach and engagement of your post has been affected in any way because of where you post it from. WhileThe Social Wall: March 2024
Hello everyone, We're excited to bring to you information on the updates that went live this March to help you optimize your Social experience. Let's check out what they were and how they can help you. Analyze your Mastodon performance You can analyzeIt's here! A Publishing Calendar to give you better view and more control over your posts.
Hello! Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out. In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day. Here we go! Introducing... an all-new Publishing Calendar,
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