Anonymous fields in survey
Hi there! We are looking to run an election with Zoho Survey. We need one feature that I am not sure if ZS can do: once someone submits a survey we need their answers tallied but kept anonymous from the Survey admins. This is to prevent the survey ownersResponses To My Survey Are Not Being Collected
For some reason, the responses of at least one person who responded to my survey were not collected! I sent the survey to at least 10 people today (at least six of whom I am trying to gain as new clients) - so far, I've logged about 22 visits to my survey and only four responses - I know the number should be at least five (because I have had five people confirm they filled it out). Help! I need the data from my survey for a presentation on Thursday the 31st and have already sent a Help Request!Redirect to Another URL depending on the Section for Right Customer Feedback
Hi Zoho Team, I run a small cleaning business in australia, so I need to collect reviews/feedback from customers, but I want to avoid negative reviews, so I am trying to create a page on my website that has buttons for redirection based on what customerI forgot to turn the Collect IP address on. Is there any way to collect IP address of the previous submissions?
Hi, I'm making an anonymous survey and had one response per IP address Response restriction for my survey. I did turn this on, however, I forgot to enable the 'Collect IP address' option. Is there any way I can collect the IP addresses of the respondentsWhy the survey restart when respondents click on button to go to the next page or even when hitting submit button
Many respondents report that they had to do the survey all over again several times when hitting the button to go to the next page or to submit the asnwers why did this happen and how can I fix this?Multiple Respondents for One Survey Submission?
Does anyone know of a way to allow multiple respondents to complete only one survey and then also see (while completing the survey) the responses for their fellow colleagues who already answered that question? The situation is that our new customers have within their own organization, multiple employees that will need to assist in the one survey response. Since we don't always know which new respondent is the "who" that will have the answer, we need multiple respondents to be able to view the responsePut variables in the Document Merge name
I need to place some identifiers, based on the respondent's answers, in the document name, but it's not allowing me to do so. How can I achieve this?Tiny Tip Tuesday #63
One valuable tip for creating an engaging online survey is to incorporate interactive elements. Consider adding elements like: Survey progress bar Interactive sliders Image selection questions Diverse rating representations Survey themes These changesGérer une campagne via Zoho Survey -> Zoho CRM -> Zoho Campagain
Bonjour, Je suis nouvelle sur Zoho. Ma demande est assez simple mais j'ai l'impression que Zoho ne permet pas de le faire. Je dois faire partir plusieurs enquêtes à nos clients via deux manières : - Certaines enquêtes seront envoyées à la clôture d'uneZoho Survey Response Data
Hello, I recently created a survey where it was made anonymous. Unfortunately, we need the emails of people who took our survey for a giveaway. Is there a way to access the emails to then export to a spreadsheet where we can create an email list?Is it possible to obtain a report from multiple surveys?
Hello. I would like to get the responses from a selection of multiple surveys in a single report, not having to export the report from each survey and then paste them together. Is this feasible within Survey? Thanks.Longitudinal response collection & piping/autopopulate
Hi, I have a survey that I need to send out every 3 months to the same list of participants. To save them time in entering their responses, is there a way that I can pipe/autopopulate the response to their last completed quarterly survey to the currentDisplay a table of contents linking to each page during survey
I need survey respondents to be able to navigate freely between different pages during the survey. That would be achieved by having a table of contents at the bottom of the current page, listing all the pages, and highlighting the current page. Is thatCan I limit the Number Choices for Multiple Choice Questions?
I need to create a multiple choice answer question where the respondent can select up to 3 total answers. How can I limit the respondent to 3 answers max?Proceed with SSL certification for your domain
Hi Team For white labelling of Zoho Survey, we have done the following things Domain Mapping Go to your domain provider's Admin Console Create a CNAME entry under your domain Edit the CNAME to survey.cs.zohohost.in Kindly proceed for the SSL CertificationNew to Survey - a number of questions I can't find answers to?
Hi Survey, I am very new to Survey and can't find any information on the following When using Survey using Distribution>Email and provided some email addresses to "Launch" I can't find a way of adding extra email addresses, without doing a full LaunchHow to give a respondent access to their partially completed survey
I have respondents that need to re-access a survey that they partially completed. How can I help them to do this?Request: Custom CSS Theme
I would really like a custom CSS theme that enables me to completely customize the look and feel of the survey page based on the typography of my company brand. Unfortunately, there does not appear to be complete customization with existing themes. ThisIs it possible to show the correct answers to the quiz at the end?
I can see that Zoho Survey will show the score for each question at the end of the survey and total those answers for a value divided by 100. I would like to present the person who takes the quiz with the correct values for anything that did not match.Focus Group Webinar: Navigating the Real Estate Market with Zoho Survey
Hi all! In today's rapidly changing business scenario, staying ahead requires not just data but actionable insights. Zoho Survey simplifies the process of gathering crucial insights. It offers an intuitive interface for creating custom surveys, allowingSkip logic not working on multi-select many answers question type
I have a question with 4 possible answers, and multiple answers allowed. Multiple choice – multiple answers CLOSE IF NEITHER A OR B SELECTED Q2. What age(s) are your children? a. 0-3 years b. 4-5 years c. 6-8 years d. 8 years+ Respondents should be sentTiny Tip Tuesday #34
Save and Continue Later In the previous tip, we spoke about how to get the NPS calculation done. Now let's say, your respondent wants to leave the survey before answering all the questions, or closed the survey window by mistake. What happens to the responsesResponders Printing Their Results
Hello, How do we add the function for people who take the survey to print their result after submitting the survey? I see the option to email each person but is there an option to print from the end page? Thank youZoho Survey and ServiceDesk Plus Integration
I enabled Zoho Survey in ServiceDesk Plus. But there are no instructions for how to specify the survey to link to or if information from the ticket can be added to the survey to track responses.How to require one field or another
Hello. In a survey we are wanting to get a customer's name and EITHER their phone number or e-mail address. So all of our submissions should be either [ name + phone number ] or [ name + e-mail address ]. We have made the name field required, but we do not want to require the phone number field because some people may want to use their e-mail address instead (which is OK). And we do not want to require the e-mail address field because some people may prefer to give us their phone number insteadMatrix dropdown
Is there a way to create a matrix question with dropdown answers but 1 row correlates to 1 column? So really I want to combine 4 dropdown questions into 1 matrix but each question has a single, and different, dropdown for answers.Custom report
Hello Everyone I hope everything is fine. I've tried to To change the layout of the reports, especially the summary page report, and I want to divide summary of each section in the survey but I can't For example: I have a survey containing five differentTiny Tip Tuesday #62
One valuable tip for optimizing your survey analysis is to integrate Zoho Survey with Google Sheets. This integration allows you to automate the process of transferring survey responses to a Google Sheets spreadsheet, allowing you to conduct real-timeZoHo Survey
Is there a way for my agents to populate some information before the survey goes to the customer? For instance, if we work with a 3rd party service to complete the job for our customer is there a way to include the name of the 3rd Party Service so weHow to remove Respondent Variables?
Hi I want to remove the Respondent Variables. First, I uploaded the CSV file to Zoho Sign and then I edited the columns of that CSV file and uploaded the new version again. And the Respondent Variables from the column of the old version still show. RV1-RV4How do trigger a new survey to be sent via trigger or api?
Hello, We would like surveys to be sent out to get customer feedback after they have installed our product. We will need to trigger this from our application in a nightly job so that everything installed on tuesday is sent a survey on wednesday. WhatTiny Tip Tuesday #61
Enhance your survey's visual appeal using Zoho Survey's customizable themes feature. Tailor every aspect of your survey to create a lasting impression with your customer by customizing the background, header, footer, and body of your survey in specific.Integration for all surveys, not per-survey
Hello, we are using Surveys, CRM, and Desk presently and would like to integrate responses into the CRM (create new contacts, update contacts if one already exists, etc), create Desk tickets based on survey responses, and then implement follow up emailHow to insert a video link in a Zoho Survey
How can I insert a YouTube video link in my Zoho Survey? The video, a product demonstration, is the most important part of the survey. I would like for the user to click a link and have the video open and play in a new tab. Any help will be greatly appreciated!How to disqualify response that has a low score?
I want to make screening questions based on their SES. Typically, to figure out SES, we ask their income, expense, number of people living. All answers are weighted with a score. EXAMPLE: Income $100 - $200 scored 2 Expense $100 - $200 scored 2 NumberHow to import survey from survey monkey?
We want to move from survey monkey, but we don't want to start from scratch since I don't think it would financially make sense to rebuild all our surveys in Z Survey. Is there a way to import survey from Survey monkey into Z Survey?Edit survey response with custom variable?
We have custom variables that are passed with the survey URL. Unfortunately I don't see a way to edit these custom variables on submitted responses. Is there a workaround? I tried appending tto URL but it oesnt work. Exmaple https://survey.zoho.com/editresponse?responseid=000000&surveyid=000000&name=name. doesnt seem to workPreset survey close date
Is there a way we can pre-set the closing date for a survey? For example, I launch a survey on June 1st and I want it to automatically close on June 30th, so that I don't have to do it manually.Scoring on Zoho Survey - Can Survey takers see their answers?
Is there a way for survey takers to see their results at the end of a quiz type survey where items have been scored? I have enabled for them to see the value result on the end page, but they're asking to see which items they got correct or incorrect -How to Generate Random Number in Zoho Survey
is there a way to generate a random number that I can use in logic of the question. please helpNext Page
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ZOHO SURVEY LIVE FORM
Hello All, Zoho Survey live form is not working for past few hours due to some server issues. We apologize for the inconvenience. We are working on it to put it back on track. For time being, use this domain to host the surveys "public.zoho.com" instead of "survey.zohopublic.com". Example : Actual Survey link : https://survey.zohopublic.com/zs/pPy2YJ. Modified Survey link : https://public.zohosurvey.com/zs/pPy2YJ. We will update once the server is back on track to host the surveys as usual.Focus Group Webinar: Navigating the Real Estate Market with Zoho Survey
Hi all! In today's rapidly changing business scenario, staying ahead requires not just data but actionable insights. Zoho Survey simplifies the process of gathering crucial insights. It offers an intuitive interface for creating custom surveys, allowingIntroducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questionsCHANGE URL - OFFLINE SURVEY
Hello All, The survey URL (survey.zohopublic.com) did not work for past 12 hours and we are negotiating with the IP providers to fix the issue. Kindly change the URL of the survey from "survey.zohopublic.com" to "public.zohosurvey.com" for Online and Offline surveys. Example : Offline survey link : https://survey.zohopublic.com/offline/pPy2YJ. Modified offline link : https://public.zohosurvey.com/offline/pPy2YJ. NOTE : Users who used Offline surveys and collected responses to it, please give
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Introducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions
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