ZOHO SURVEY to ZOHO CRM integration
I am trying to use the ZOHO SURVEY to ZOHO CRM integration but the integration won't allow me to choose a record layout and that means there is a erquired field that i cannot input, is there any way around this?Issue with adding “Roblox” as an answer option in Zoho SurveyО
Hello Zoho Support Team, I’m experiencing an issue while editing a survey in Zoho Survey. For some reason, I’m unable to add “Roblox” as an answer option. The same issue occurs with any answer option that contains this exact combination of letters, regardlessSurvey isn't Sending
I have published my survey and uploaded my distribution list, which is within the limits of the plan I have. I cannot get it to send, despite repeated attempts. I'm beyond frustrated. Has anyone encountered this problem and how did you fix it?Please add "N/A" option for all questions
Hi Zoho, please add a "N/A" option for all or many of the questions types. Currently only ranking question has this option, but this is needed for all types of survey questions. (star rating, choice, matrix choice...)How to transfer uploaded files from Zoho Survey to external systems?
Hi everyone, I'm currently integrating Zoho Survey with an external system and have run into a limitation I haven't been able to solve yet. I'm using webhooks to send submitted survey data (JSON) to my external API, which works perfectly for all standardLimitation in Using Images or Icons within Dropdown Options in Zoho Survey
Zoho Survey does not support the inclusion of images or icons within dropdown (select box) options. Dropdown question types are limited to text-only choices, which restricts the ability to present visually rich options such as product images or icons.Limitation in Dynamic Constant Sum Based on Previous Question Selections in Zoho Survey
Zoho Survey supports the Constant Sum question type, allowing respondents to distribute a fixed total (such as 100) across a set of options. However, it does not support dynamically populating these options based on selections made in a previous question.Lack of Looping and Carry-Forward Functionality in Zoho Survey
Zoho Survey currently does not support looping or carry-forward functionality, meaning it is not possible to dynamically generate follow-up questions based on each option selected in a previous question or to pipe selected responses (such as {LoopingZoho Surveys
Dear Zoho Support Team, I hope this message finds you well. I am writing to inquire about the availability and documentation for the Zoho Survey API. Background: I am currently working on a project that requires programmatic access to survey data andZoho Survey – Page Skip Logic Not Working
Hi everyone, I'm experiencing an issue with the page skip logic in Zoho Survey. Last week, it was working fine, and I haven’t changed anything in the settings. However, today the skip logic is not working at all. I also tried testing it with differentZoho Survey: Bulk Exporting Raw Data (CSV/Excel) from 100+ Individual Survey Projects
Hi Zoho Community, I am currently managing a 360-degree evaluation process that involves 100+ individual survey projects (one separate survey for each employee being evaluated). I need to download the raw response data (CSV or Excel) for all 100 surveys.Is there API Doc for Zoho Survey?
Hi everyone, Is there API doc for Zoho Survey? Currently evaluating a solution - use case to automate survey administration especially for internal use. But after a brief search, I couldn't find API doc for this. So I thought I should ask here. ThanZoho Survey reminder settings are extremely confusing
Hi, I just want to set 3 reminders, one week apart from the first email out. Your form is too confusing and I don't understand. Can you simplify and be more specific regarding the language used on the form ?Basic Plan Active but Survey Creation Still Limited to 3 Surveys
I have an active Basic (Monthly) subscription (valid period: Dec 24, 2025 – Jan 24, 2026), but the system still limits survey creation to only 3 surveys, which matches Free plan behavior. The subscription appears active in Portal Information, howeverZoho Survey Enhancements
We love Survey. We use it a ton. It needs some enhancements. Maybe some of these are already on the roadmap? API - this is crucial. We have some complex surveys that take place and need to update records, trigger other functions/automations, etc. I wouldProblem with signature on zoho survey
Hello, I'm trying to export individual responses with signatures on zoho survey. But the signatures on some of my surveys are not exported as the original image, but as a generic image, same for all (screen joins). Is there a solution to have the signaturesWhen Marking a Multiple Choice Answer Exclusive - Not Following My Survey Disqualification Logic
Using a multiple choice (many answers) question and I created survey disqualification logic that was working as intended. My question: Disqualification page logic is: If (QUESTION) is "any one of the following" then (OPTIONS) - a custom message populatesRelated to zoho survey
Hi team. I want to know something regarding zoho survey question builder. I have two questions each of dropdown (One answer) - question type. In the first question, there are 16 answer choices and in the second question, there are 3 answer choices. ForCan I map multiple Surveys into the CRM using the same fields?
Hello, We are a healthcare practice that offers two distinct services (Nutrition and Primary Care). We use Zoho Survey for our lead generation form (Get Started Survey), which allows people to express interest in one of the two services and even allowsCustom report
Hello Everyone I hope everything is fine. I've tried to To change the layout of the reports, especially the summary page report, and I want to divide summary of each section in the survey but I can't For example: I have a survey containing five differentMulti column open text questions that allows respondents to add rows for additional information
I need to create a question that has 2 columns with open text, but I also need to allow respondents to click a "+" button, or something similar, so that they can add additional information if they choose to. I've tried using the Multiple Textboxes typeجمود في الصفحة عند حفظ عمل
عندما اقوم باضافة ايقونة الى صفحة النموذج تجمد الصفحة ولا تعمل وتصبح مثل المظلة احدث الصفحة لا تعمل انتظر قليلا لا تعمل اقوم بنسخ رابط الصفحة والصقه في الرابط فيعملranking by drag the choices instead of rank by number
is the option of draging the choice is available instead of selecting the ranking number for each choice?Specify in-line image size in question
I have an image inserted into a file upload type question. I can click and drag the corner of the image to make it larger or smaller, but I would like to manually input the dimensions I need. No matter what size I make the image in photoshop before uploadingMultiple Respondents for One Survey Submission?
Does anyone know of a way to allow multiple respondents to complete only one survey and then also see (while completing the survey) the responses for their fellow colleagues who already answered that question? The situation is that our new customers have within their own organization, multiple employees that will need to assist in the one survey response. Since we don't always know which new respondent is the "who" that will have the answer, we need multiple respondents to be able to view the responseSurvey end date extension
Hi, Is there any way to extend the end date of my survey? I needed more time in finding respondents that is why I need to extend the end date of my survey. Help. ThanksMore than one "Other" response in a Multiple Choice (Many Answers) question type?
Is there a way to have more than one "Other (Please Specify)" with a short response as an option to a Multiple Choice (Many Answers) question? I understand there may be other ways, but I am looking for this way specifically as it would be best for theto close auto payment system for renew my subscription. and get refund my deduct money.
please consider and refund my money.How do you make sure the same person doesn't answer the survey twice?
Preventing multiple responses to a survey is really important because letting people answer more than once can seriously ruin the data. It skews results, making it seem like certain opinions are more popular than they are. This can lead to misleadingZoho Surveys CRM Integration not loading
I'm having trouble with my Surveys/CRM integration. I have 18 form fields mapped, and it is no longer allowing me to add/edit/remove fields. Whenever I click save, the loading bar moves to about ~75% and does not progress.How can you use surveys to make your customers shop again?
Do you know, one of the best ways to encourage customers to come back is by using surveys? When you send out a survey, you’re really just opening a dialogue. You can ask them what they liked about their last purchase, what could’ve been better, or ifIs there a way to hide page titles on Zoho Survey?
Hello, Not sure if I'm just missing it, but is there a way to hide the titles of individual pages in Zoho survey and remove the divider between the page title and the content. Or at least change the color? I find them super ugly. Thanks!Formatting in translated survey
Hi, I'm putting together a bilingual survey that has some basic formatting (line breaks, italics, email links) in some of the "descriptive text" boxes as well as the survey conclusion page. Unfortunately, attempting to reproduce this formatting on theMatrix Grid Formatting
Is it possible with a matrix grid question to lock the columns so when the respondent scrolls to a row that is farther down the screen, the column questions are still visible? Similar to freezing rows in Excel? Also, is it possible to make the column of row choices or columns shorter? I'd like to have them all viewable on one screen, so the respondent doesn't need to scroll right.Currency "question" in Zoho Survey
Hello! It would be awesome if you could add a "currency textbox" to the question types in Zoho Survey. We are a company for energie management and we ask for a lot of amounts with decimal places in our surveys. We would appreciate this! Thanks and best wishes, EstherWhat is a 'user' in Zoho Surveys, and can I have multiple Offline Kiosks running?
Is a 'user' the amount of people that can make and edit surveys on the website? I basically just want to know if I am able to have multiple Offline Kiosks running on multiple devices at the same time. Either on the Basic or Plus plan which both have 1Fundation / Non profit : Could you help ?
Hi, We're about to handle a Medical research fundation, non profitable structure, what kind of prices could we hope from you ? Could you help us ? We would need Survey, automated campaign and ZIA Thanks in advanceEditing Responses Afterwards
Is it possible to revisit a survey where no personal data, such as an email address, is collected and modify the previously submitted answers? My actual goal is that if a certain score is not reached, the respondent receives a message and remains on theExporting uploaded files in bulk on Zoho Survey?
Hi, I have a survey that includes an image upload field, I'd like to be able to export the individual responses in bulk, but it appears only the name of the image uploaded, and not the image itself gets exported. Any way to have the images be exportedMatrix dropdown
Is there a way to create a matrix question with dropdown answers but 1 row correlates to 1 column? So really I want to combine 4 dropdown questions into 1 matrix but each question has a single, and different, dropdown for answers.Next Page
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Announcements
ZOHO SURVEY LIVE FORM
Hello All, Zoho Survey live form is not working for past few hours due to some server issues. We apologize for the inconvenience. We are working on it to put it back on track. For time being, use this domain to host the surveys "public.zoho.com" instead of "survey.zohopublic.com". Example : Actual Survey link : https://survey.zohopublic.com/zs/pPy2YJ. Modified Survey link : https://public.zohosurvey.com/zs/pPy2YJ. We will update once the server is back on track to host the surveys as usual.Focus Group Webinar: Navigating the Real Estate Market with Zoho Survey
Hi all! In today's rapidly changing business scenario, staying ahead requires not just data but actionable insights. Zoho Survey simplifies the process of gathering crucial insights. It offers an intuitive interface for creating custom surveys, allowingIntroducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questionsCHANGE URL - OFFLINE SURVEY
Hello All, The survey URL (survey.zohopublic.com) did not work for past 12 hours and we are negotiating with the IP providers to fix the issue. Kindly change the URL of the survey from "survey.zohopublic.com" to "public.zohosurvey.com" for Online and Offline surveys. Example : Offline survey link : https://survey.zohopublic.com/offline/pPy2YJ. Modified offline link : https://public.zohosurvey.com/offline/pPy2YJ. NOTE : Users who used Offline surveys and collected responses to it, please give
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Introducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions