Why have I been locked out of my Zoho account?
Our service temporarily blocks users from signing in to Zoho services if it detects any threat in the network. We manually analyze the problem and if we find that there is nothing wrong with the network being used, we enable the user's account after 24 hours.
Apart from that, you may be unable to access your Zoho account due to the following reasons:
- You've reached the daily sign-in limit of 20.
- You've reached the maximum sign-in attempts for your account.
- The IP address you're using is out of the allowed range.
- You've restricted sign ins for your account.
- You've recently changed your account password.
- You've cleared your desktop and app sessions for your account.
- Your organization's admin has marked your account as inactive.
If the issue persists even after going through these solutions, send us an email at support@zohoaccounts.com.
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