Do I have to manually select unopened contacts from a campaign if I want to follow up with them?

Do I have to manually select unopened contacts from a campaign if I want to follow up with them?

We do have follow up actions available for the sent email campaigns, based on their opens or unopens. 

  1. From the Navigation toolbar, select Campaigns and click Regular Campaigns.
  2. Click the campaign that you want to create a chain campaign for.
  3. Click View Report.
  4. Click Send Follow-up in the top-right.
  5. Under chain campaign, select For Unopens to send it to unopened recipients.
Note: You can send chain campaigns for all advanced campaigns except A/B campaigns. While sending a follow-up for unopens, the option to clone the previous campaign content will be enabled by default. You can disable it if you want to. 

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