How do I cancel my Zoho Campaigns account?

How do I cancel my Zoho Campaigns account?

If you wish to cancel your Zoho Campaigns subscription:

  1. From the navigation toolbar, choose Settings and select Subscription. 
  2. Click the Change plan button. 
  3. Click the link that says Click here. Read the popup that appears.
  4. Click Yes

Once canceled, your email credit plan will become '0'.

Your contacts/campaigns/templates will remain in your account but you won't be able to send email campaigns. All of your scheduled campaigns will be changed to draft status. Afterwards, you can always upgrade your plan again and start sending campaigns. 

    Redefine the way you work
    with Zoho Workplace

      Zoho DataPrep Personalized Demo

      If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

      Zoho CRM Training

        Create, share, and deliver

        beautiful slides from anywhere.

        Get Started Now

          Get started with Zoho Sign

          in a few quick steps!

          Download Help Guide

                    Mobile Apps



                        Secure your business
                        communication with Zoho Mail

                        Mail on the move with
                        Zoho Mail mobile application

                          Stay on top of your schedule
                          at all times

                          Carry your calendar with you
                          Anytime, anywhere

                                  Zoho Sign Resources

                                    Sign, Paperless!

                                    Sign and send business documents on the go!

                                    Get Started Now

                                        Zoho SalesIQ Resources

                                            Zoho TeamInbox Resources

                                                    Zoho DataPrep Resources

                                                      Zoho DataPrep Demo

                                                      Get a personalized demo or POC

                                                      REGISTER NOW

                                                        Design. Discuss. Deliver.

                                                        Create visually engaging stories with Zoho Show.

                                                        Get Started Now

                                                                              • Related Articles

                                                                              • How do I cancel my subscription?

                                                                                Log into Zoho Campaigns. From the Navigation toolbar, click Settings. Select Subscription under General. You will see your current plan.  Click the Cancel my subscription link at the bottom of the page.  Click the Change plan option.     Click on ...
                                                                              • How do I cancel my subscription?

                                                                                To cancel your subscription, go to the Play Store or App Store where you initially made the payment for your license and cancel the subscription. You cannot cancel your subscription directly in the mobile app.  Note: You must cancel the subscription ...
                                                                              • Is it possible to make in-app purchases in the Zoho Campaigns app?

                                                                                The in-app purchase option is available in the Settings section of your app. When new users sign up, they will be added to a Forever FREE plan of Campaigns. Users can choose from different subscriber-based plans. After choosing a suitable plan, you ...
                                                                              • When will Zoho Campaigns suspend an account

                                                                                Zoho Campaigns has a broad spectrum of users, ranging from new businesses to seasoned players. We are committed to offering a safe and secure email experience for all our users, so our anti-spam team validates all signup requests we receive. If we ...
                                                                              • SMS Campaigns

                                                                                SMS Campaigns is a marketing service that lets you reach your customers at any time. This digital marketing service is easier and faster and sees an increase in open rates and conversions. SMS campaigning helps boost the other mediums of marketing ...
                                                                              Wherever you are is as good as
                                                                              your workplace



                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                CRM Tips

                                                                                Make the most of Zoho CRM with these useful tips.

                                                                                  Zoho Show Resources