Managing Subscription
Move to online subscription
Prerequisites Roles required to perform this action: Organization Owner Move to online subscription Sign in to Zoho Directory . Click your account icon in the top-right corner to reveal the sidebar. Under Subscription, click Manage. In the top of the ...
Delete Zoho Directory account
Prerequisites Roles required to perform this action: Organization Owner Delete Zoho Directory account Sign in to Zoho Directory . Cancel your Zoho Directory subscription. Click your account icon in the top-right corner to reveal the sidebar. Click ...
Cancel subscription
Info: If your purchase was made offline, contact sales@zohocorp.com to change the plan, or move to an online subscription. Prerequisites Roles required to perform this action: Organization Owner Cancel subscription Sign in to Zoho Directory . Click ...
View transaction history
Prerequisites Roles required to perform this action: Organization Owner View transaction history Sign in to Zoho Directory . Click your account icon in the top-right corner to reveal the sidebar. Under Subscription, click Manage. Under Next Payment, ...
Add email recipient
Prerequisites Roles required to perform this action: Organization Owner Add email recipient Email recipients are users who will receive copies of purchase notifications and invoices. To add email recipients: Sign in to Zoho Directory . Click your ...
Update billing address
Prerequisites Roles required to perform this action: Organization OwnerUpdate billing address Sign in to Zoho Directory . Click your account icon in the top-right corner to reveal the sidebar. Under Subscription, click Manage. Click Your Store ...
Change payment method
Roles required to perform this action Organization Owner Change payment method Sign in to Zoho One. Click your account icon in the top-right corner to reveal the sidebar. Under Subscription, click Manage. Under Payment Method, click Change Payment ...
Directory licensing - Overview
License addition Zoho Directory's licensing is done on a pro-rata basis, which means you don't have to purchase licenses manually when adding users. Once you add a user, a license will be allocated to the user and the cost will be added to your ...
Upgrade from Zoho Directory trial
Prerequisites Roles required to perform this action: Organization Owner Upgrade from Zoho Directory trial Sign in to Zoho Directory . Click your account icon in the top-right corner to reveal the sidebar. Under Subscription, click Upgrade. Review the ...