WhatsApp
How to apply for WhatsApp green tick verification
The green tick beside your WhatsApp display name represents trust for and authenticity of your brand. This badge enables users to recognize official brand accounts on WhatsApp, indicating that the account is verified by WhatsApp. The Verified Account ...
Understanding WhatsApp message delivery errors
You may have come across instances where you've crafted the perfect message to be sent across to your contacts via WhatsApp, but have difficulty in getting those messages delivered to them. In this document, we'll discuss some of the common errors ...
Migration of associated WhatsApp phone numbers to Zoho Marketing Automation
Business service providers (BSPs) help you connect your WhatsApp business account with an application that can support multiple types of communication channels. If you want to reach multiple customers, record their responses, and send automated ...
WhatsApp Campaign reports
You can analyze the performance of your WhatsApp campaigns by looking at their reports. To view the report of a campaign: Click Marketing Campaigns from the navigation toolbar and click WhatsApp. Click a sent campaign to view its report. Reports ...
Message limits and Quality rating
When you send WhatsApp campaigns to contacts, you need to use associated business phone numbers. There are a few factors to be considered when you choose the phone number you're going to use to send WhatsApp campaigns, including: Messaging limits ...
Best Practices for WhatsApp Campaign
It's important to follow a few best practices while crafting and sending a WhatsApp campaign. In this document, we'll cover some of the best practices to be followed before sending a WhatsApp campaign. Consent from contacts As per WhatsApp Business ...
How to create a WhatsApp campaign
Starting from April 1, 2025, WhatsApp (Meta) has decided to temporarily pause the delivery of any marketing template messages to customers with US phone numbers (+1 calling code and US area codes). Learn more There are about 2 billion WhatsApp users ...
Integrate your account with WhatsApp Business API
You can integrate your WhatsApp business account with Zoho Marketing Automation. You can manage your contacts, send them WhatsApp campaigns, and save WhatsApp content templates. Prerequisites: Before you integrate your WhatsApp business account with ...