Set up custom authentication for Zoho One

Custom authentication enables both SAML and JWT single sign-on (SSO) from your preferred identity providers (such as Okta or OneLogin) to Zoho One. You can set up custom authentication for a specific user group or all users in the organization.

Zoho One provides the option of adding multiple IdPs and configuring them for certain users, while excluding others. When adding multiple IdPs, you can also reorder their priority, with the IdP at the top of the list getting applied to users first, and the other IdPs subsequently down the list.

Once custom authentication is configured, users can sign in without their Zoho One password. They will only need to enter their email address in Zoho One's sign-in page after which they will be automatically redirected to the Identity Provider (IdP) for authentication. Alternatively, they can also sign in to the IdP first and access Zoho One from there. Custom authentication can be used with any IdP that supports SAML or JWT.

To set up custom authentication with a specific IdP, go through our detailed help guide.

Add an IdP | Edit IdP details | Deactivate/Activate an IdP

Reorder IdP priority | Delete an IdP

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