1. Gantt: It provides a timeline view of the service appointments. Each service appointment is represented by a horizontal bar that spans the duration of the service appointment, making it easy to see when jobs start and end. Thus, it provides you with a real-time view of the progress of service appointments.
2. Grid: In this view, you can view all the service appointments assigned to a service resource on each day. This enables you to assess technician availability, allowing for informed job assignments that maximize efficiency. This view also enables you to make deductions such as the resource utilization for a day, territory-based work density, etc.
3. Maps: Each work order or appointment is represented by a marker on the map, making it easy to visualize where service calls are located. Technicians' locations are tracked in real-time using GPS, allowing dispatchers to see where each technician is at any given moment. This allows for real-time tracking and efficient resource allocation.
4. Calendar: Here, you can view all the appointments to which service resources have been assigned, Holidays in the organization, and the Time Off taken by the resources. You can view all the service appointments on a day, irrespective of the service resources or territories. You can also see the details using the Month, Week, Day, and List views.

Viewing Preferences

1. Custom Views under Service Appointments List, and Work Orders List in the left panel
   
   
   
   
2. The value selected in the Date Filter in the left panel
   
3. The tabs Gantt, Maps, or Calendar
   
4. The Day or Week view selected under Gantt, or Calendar tabs.
   
   
   
   
5. The values selected in the Service Resources filter of the Gantt view. By default, the work orders list will be displayed on the left panel.
   
   
   
   
6. The values selected in the Service Resources filter of the Calendar view.