コミュニティユーザー Q&A #1 見積・請求管理編

コミュニティユーザー Q&A #1 見積・請求管理編

こんにちは! Zoho コミュニティチームの中野です。

今回スタートする新企画「コミュニティユーザーQ&A」では、イベントで取り上げたユーザーさんからの質問とそれに対して行われたディスカッションをコミュニティチームの独断と偏見でピックアップし、関連する情報とともにこちらで共有していきます。

第1回目の投稿では、「見積書・契約書・請求書をZoho でどう管理しているか」という内容を紹介します。


質問:見積書や契約書、請求書の管理はZoho サービスで実現していますか? それとも他のシステムと連携させていますか?

 

回答:

前提として、以下の2点が重要になります。

1. 現在使用している会計システムがどのサービスなのか、Zoho と連携しているのかどうか

2. 社内の会計担当者などに要件を確認すること


例:Zoho CRM で見積書・請求書を作成し、売上データは会計担当が打ち込むか、インポートするかで管理する。経費精算は他社サービスで管理する。


回答者A:見積書、請求書は、Zoho CRM の見積書・請求書タブで作成・管理しています。会計システムとは分けて管理をしています。

 

当社の場合は、営業効率を上げる(SFA)視点で考えていたため、このような管理方法にしています。

CRM内の運用は、入力ミスを防ぐため、CRMの承認プロセス機能を利用しています。入力者の上司などを承認者に設定し、受注内容と請求内容が合っているかを確認して承認がおりたらPDF化・ダウンロードできるようにしています。


   

回答者B:入金管理まではZoho Books で行い、そこから先はfreee で管理しています。

 

 

回答者C: Zoho Books とマネーフォワード クラウド請求書を連携して使っています。

 

以下の動画の通り、Booksとマネーフォワードを連携しています。

ちなみに当社の場合、経費精算についてもZoho Books 上で管理しており、全てZoho で実現しています。

 

 

Zoho CRM は受注までの管理を想定して設計されているため、自由度の高い見積書、請求書が必要なユーザーさんについては、Zoho Books もしくはマネーフォワード クラウド等の外部サービスと連携させるとよいかもしれませんね。

 

また、CRM 上でこれから見積・請求書を作成される方で、既存のテンプレートがある場合は、差し込み文書機能を使用することをおすすめします。

 

【Zoho CRM】差し込み文書の作成方法  

 

いかがでしたでしょうか?

皆さんの運用方法についても、この投稿にコメントをつける形で共有してみてください。

また、関連情報についても以下の通り共有しますので、ご確認ください。

 

 

《請求関連、会計サービスとの連携のヘルプ記事 / 過去の投稿》

見積書・請求書の発行方法:

Zoho CRMで見積書を作成し、請求書を発行す  

Zoho CRM 見積書の作成方法

 

Zoho Books および外部サービスとの連携:

Zoho BooksとZoho CRMの連携  

 

Zoho CRM / マネーフォワードとの連携

*Zoho CRM の請求書機能では実現できなかった郵送サービスや売掛金管理、入金消込、決済、合算請求などの機能を利用できるようになります。

 

会計ソフトウェアfreeeとの連携方法や同期可能な内容

 

他、関連情報:

商談のサブフォームから見積書・請求書を作成する方法  

 
    • Sticky Posts

    • 【ZOHO】コミュニティユーザー自己紹介のトピック

      日頃よりZoho Japan Communityをご愛顧いただき、ありがとうございます。 おかげさまで昨年より、フォロワー数も増えてまいりました! 人数も50名を超えてまいりましたので、改めて運営しているZohoメンバーの自己紹介の場、また皆さまがご自身を紹介できる場を目的とした、トピックを作らせていただきます。 これからご参加いただく方も、立ち上げ当初からお付き合いいただいている方も、よろしければ当スレッドのReply欄からご自由にコメントいただければ嬉しいです。(オンラインフォーラムは現状オープンなフォーラムとなっているので、記入できる範囲で構いません) スライドテンプレートもご用意いたしましたので、もし良ければご自由にご利用ください。下記のリンクからダウンロードいただけます。 https://zurl.co/lC7N  テキストのみのコメントでももちろんOKです。 — 自己紹介例 【お名前(ニックネーム)】 【利用中のZohoサービス】 【ユーザー歴】 【ご利用人数】 【興味のあるZohoサービス】 【Zohoを利用し始めた、興味を持ったきっかけ】 【活用している主なサービスや機能】
    • 【ZOHO】オンラインフォーラムのご利用について

      こちらでのディスカッション、またそれ以外でも普段より、様々な投稿/コメントで支えていただき、ありがとうございます。 オンラインフォーラムの運営に関しては、まだまだ完璧ではなく、 それゆえに皆さまにご不便をおかけしている部分もあり恐縮ですが、いただいたご意見も参考にしつつ、少しずつ試行を重ねています。その上でにはなりますが、改めてオンラインフォーラムの方針と別投稿にて機能要望に関する対応に関し、共有いたします。 Zoho Japan Community オンラインフォーラムについて ・Zoho製品を利用するユーザー様同士の交流、ノウハウ共有を目的としたオンライン掲示板です。  製品に関するご質問、ご意見につきましては、オンラインフォーラム上で、Zoho側からの回答を保証するものではありません。 ・コミュニティ運営に関わる投稿など、一部ゾーホージャパンからもコメント/投稿を行わせていただくことがあります。 ・製品に関する投稿の、Zoho側からの確実な回答をご希望の場合は、以下の方法をご検討いただけると幸いです。 <製品に関する質問に対し、確実にZoho側からの回答が欲しい場合> ・ご購入前:sales@zoho.jp
    • Zoho Japan Community オンラインフォーラムの利用案内

      この度は、Zoho Japan Communityのオンラインフォーラムにご参加いただき、ありがとうございます。 ご利用にあたり、以下案内をご一読願います。フォーラムの使い方に関してはこちらをご確認ください。 1. オンラインフォーラムの利用について  オンラインフォーラムに投稿、リアクションを行うには、ユーザー登録が必要となります。 登録情報に関しては、パスワードを適宜変更するなどして自己責任での管理をお願いします。 ユーザーは、自由にオンラインフォーラムのユーザー登録から退会できます。なお、オンラインフォーラムから退会しても、当該ユーザによる投稿は引き続き掲載することがあります。
      • Recent Topics

      • How to create Sepa Direct Debit XML file: solution and code

        Even though Books provides a payment integration for Stripe and Gocardless (in Europe) there are customers that want to use the Sepa services of their own bank. Mainly because Stripe and Gocardless are quite expensive. In that case they would need a Sepa
      • Traditional Spreadsheet vs Zoho Tables

        Hello everyone, This article explains the differences between Spreadsheet applications and no-code databases, such as Zoho Tables. While both tools belong to the "grid" family, the core difference lies in their purpose. A spreadsheet (such as Zoho Sheet,
      • RFQ MODEL

        A Request for quotation model is used for Purchase Inquiries to multiple vendors. The Item is Created and then selected to send it to various vendors , once the Prices are received , a comparative chart is made for the user. this will help Zoho books
      • Delegate Access - Mobile iOS/iPad

        We’re over the moon that delegate access is now available in Zoho Mail as we were nearly ready to switch platforms because of it! Is there a timeline on when delegate mailboxes will be accessible from the iOS and iPad OS applications? Thanks, Jake
      • Request For Quotation (RFQ) module

        Hello, Do you have any plans to implement a RFQ module in to ZOHO Inventory? I would like to chose items that I require a price for, select a number of different suppliers to e-mail and have them submit there pricing online. I would then like to see a
      • Support for Developing Zoho Recruit Extensions via Zoho Sigma

        Hi, I’m interested in building an extension for Zoho Recruit using Zoho Sigma. However, when I navigate to Sigma and attempt to create a new extension (via the "New Extension" option), Zoho Recruit does not appear as a listed service—only options like
      • FOLDER DISAPPEARED

        Hello Zoho Community. I recently found a problem with no explanation: a folder in Zoho Analytics just disappeared, but the tables and SQL sentences still existed, the folder was not deleted. The solution for me in this case was to create a new folder,
      • How to create estimates/Invoices with sub-totals

        Every other accounting package can create estimates and invoices with Sub-totals. How can I do that in ZohoBooks?
      • Deluge scripts

        Why is there not a search function to make it easier to find the script of interest when modifications are required.
      • Social media simplified with Zoho Social: Why should brands have a Threads profile?

        Just over a year ago, Instagram launched Threads, the all new social media app primarily focusing on sharing text online. It was welcomed by people worldwide with more than 10 million users in just seven hours, and it currently has over 175 million active
      • Auto tracking URL generation based on Carrier

        Hi, While creating a shipment order for a package in Zoho Books, I have a requirement that for example, if the carrier is Delhivery and tracking number is 1234, then can automatically the tracking link/URL be generated as www.delhivery.com/1234. Similary,
      • New Beginnings with Zoho Desk mobile app best practices: Part 3

        In focus: Scaling consistency, intelligence, and customization In our third installment, we'd like to share tips to help you elevate your customer experience as you handle support operations seamlessly on mobile. Let's reconnect with Omniserve, the field
      • Highlights of 2025: Milestones and moments

        Hey everyone! As we step into 2026, it’s a great time to look back at everything 2025 brought to Zoho Social. This year was big, packed with powerful new features, smart enhancements, exciting events, and a major milestone: a whole decade of Zoho Social.
      • Introducing the sandbox environment in Zoho Sign

        Hey there! Customer and partners across the globe have been requesting a testing environment—also called a sandbox—for quite some time. Sandboxes help you try out document workflows before using them in your production setup. This new year, we are excited
      • Can I share the drive with another Windows user?

        We use the WorkDrive Sync application on a server with several remote desktop users. Our question is: Can the drive created by WorkDrive Sync be shared from one of these remote users with the other users so they can access the files, or do we need to
      • Syncing Bills in Zoho Books to Zoho CRM

        Is there any way to sync the Bills in Zoho Books in Zoho CRM
      • Auto CheckOut Based On Shift.

        This Deluge script runs on a scheduled basis to automatically set the 'Actual_Check_Out' time for employees who haven't manually checked out. If the current time is past their scheduled 'Shift_End_Time', the script updates the check-out time to match
      • ERROR: Product type cannot be changed for Items having transactions.

        I have mistakenly added a product type as goods for an item that was a digital service. Now when HSN/SAC became mandatory, this brought my attention to this error I did. So I tried changing the product type but it displayed this error message Product
      • Boost your CRM accuracy with smart Data Enrichment

        Hello all! In this post let's look at data enrichment from a holistic perspective to gain more clarity on how you can use it. So, here's a quick recap of what data enrichment is and how you set it up it to enhance your existing module data! What is data
      • Is it possible to set a region lookup table so that my deal country can lookup this lookup table

        Hi there, I would like to be able to add a data lookup table with the following fields: Country, Region. And then in my deal report, i can then lookup this table to fish out the region in my report. This will be important for my sales process to categorise
      • Test Emails Show Sent "via zcsend.net" in My Gmail Account

        I noticed the following info... However, a few email service providers such as Outlook and Gmail will display that the email was sent by zcsend.net (Zoho campaigns’ server) on your behalf instead of just your from email address.  In order to prevent this, you can go for either of these options: Do not select the check box meant for DomainKey Signature which is listed under Unverified sender domains. Include our mail servers by advanced authentication method such as SPF/ Sender ID and DomainKey/ DKIM.
      • 'UnAuthenticated Connection: zbooks_connection'

        I have a zoho connection in Zoho Books, the link name es zbooks_connection, but I like to validate if exist, by example if I use this line in my code: response=zoho.books.getTemplates("", "","zbooks_connection"); But I don't  have the connection I like
      • Calling the new 'Custom API' feature from within a Custom Widget

        From what I've learned it is not possible to call an endpoint from the new "Custom API" feature within a Creator Widget. The SDK's doesn't support it yet, when calling it natively you end up with CORS issues or at least I couldn't get it working even
      • Cannot post to Instagram. I get the error: Insufficient permission to publish on this page. Check with your page Admin to update permissions.

        We had another admin that left the company. Since he left, we get this error when posting to Instagram.
      • Zoho desk desktop application

        does zoho desk has a destop applicaion?
      • Ability to re-order Workflow Rules

        We really need the ability to re-order workflow rules within departments.  Either the ability to drag/drop them into a different order or something.
      • Create an article template

        I have a question concern the Knolwedge Database from Zoho Desk. There is any possibility to create an article template ? Exemple of what I research : TODAY : I want to create a lot af articles with the same baseline > I create one article > I copy/paste
      • Change of Blog Author

        Hi, I am creating the blog post on behalf of my colleague. When I publish the post, it is showing my name as author of the post which is not intended and needs to be changed to my colleague's name. How can I change the name of the author in the blogs?? Thanks, Ramanan
      • Zoho FSM API Delete Record

        Hi FSM Team, It would be great if you could delete a record via API. Thank you,
      • Instant Messaging Update | Now migrate your WhatsApp Business phonenumber from another BSP to Zoho Desk | Dec'23

        Hi All, Everything seems to move at lightning speed these days, and time is certainly flying by for the IM team. But we are delighted at how much ground we covered this year. 🚀 For one, we enabled WhatsApp business phone number migration so that you
      • Upload ticket attachments via Drag-&-Drop

        Hello, if you want to upload a file to the ticket attachment you need to click the button and use the file browser to select and upload the desired file. In many cases, it would be much more efficient if you could simply drag the file to the browser window...
      • Can we disable add to cart in Zoho Commerce?

        Hello, Our sales happen on the phone. During the call the customer is directed to our website to inspect the products together with the sales rep. So we need a way to present our inventory. I figured Zoho Commerce is a good fit for this use case. However
      • Introducing WhatsApp integration in Bigin

        Greetings! In today's business landscape, messaging apps play a significant role in customer operations. Customers can engage with businesses, seek support, ask questions, receive personalized recommendations, read reviews, and even make purchases—all
      • Zoho One account closure vs deactivation

        I wonder what are the best practices and guidelines around deactivating vs deleting Zoho accounts in organisations? Any practical considerations?
      • Global Search placement in the new UI

        Having a hard time with the global search placement in the UI redesign. Surely I can't be the only one. Previously global search placement was perfect. A bar at the top/center of the page. Exactly where you would expect it to be. Since the new UI has
      • Schedule Zoho CRM reports only on Business Days

        Hello, Is it possible to schedule reports only on business days ? We currently get daily sales reports on weekend which has no value since the sales team doesn't work on weekends. Thanks
      • How to install Widget in inventory module

        Hi, I am trying to install a app into Sales Order Module related list, however there is no button allow me to do that. May I ask how to install widget to inventory module related list?
      • How to track a contact or customer's past product purchases in Bigin Premiere?

        Hello there. I am the sole user of Bigin for a small company (chess club), and would like to track current and past purchases made by a contact (player) or company (family which includes the player). Players may register for multiple tournaments, take
      • LENTITUD EN RECIBIR MAIL

        Buenas tardes, Estamos experimentando lentitud en la recepción de correos electrónicos.
      • Items should display under specific warehouse

        I have configured the multi warehouse but it show all the items under all warehouse which is not correct according to our business logic, so i want that items should only display under that specific warehouse not under all the warehouses not even with zero quantity. Some items should be common but not all so is there any option for that purpose so i can specific the items to its warehouse. Regards
      • Next Page