Introducing the All-new Zoho Social: Elevate team-work, social content, and more

Hey Folks!

We are excited to announce our latest product release. From content curation, to team management—we're covering a wide spectrum of upgrades with this release. Some of the key additions that you'll find will include YouTube integration, LikedIn Lead Generation, and a brand new Content Approval system designed for teams.

Here's a detailed look at what is in store: 

1. Video Marketing

YouTube Integration

Video is the content of the now, and scaling up video marketing efforts is going to be a high priority in the marketing verse. So say hello to our newest integration partner - YouTube. With Zoho Social, you can now publish and schedule videos content to your YouTube channels directly from Zoho Social's Publishing Window. You can also track performance for each video and respond in real-time to engagement. 

From the Monitor tab, you can keep an eye on your YouTube activity - all your Likes, Playlists, Comments, etc. Our robust set of analytics covers everything from who your viewers are, what your most watched content is, and granular data like how many minutes people are averaging on your videos.

While you're at it, stay up-to-date on your channel's performance with full fledged reports to see ranging from follower growth to engagement and audience demographics.You can schedule your YouTube performance reports and download or share them with your team and clients with ease.

Here are some articles to help you get started with YouTube on Zoho Social.

Custom Video Thumbnail:

A small but necessary upgrade, this feature lets you set a custom thumbnail for your video content through Zoho Social's publisher. You can do this by choosing a thumbnail image from one of the video frames, or upload your own designs.

Learn more about this feature here.

 2. Content Approvals & Workflows

Streamlining your content workflow just got way easier! With the new Content Approvals and Workflow features, you can now work better with your team to move content around a neat pipeline. You can do that by setting up your own Approval system to optimize your social media publishing routine. 

You can assign specific team members as content Approvers to approve and publish drafts, and assign others as publishers or contributors who can create and send drafts for approval! This way the teams can have greater editorial control over what content goes out from their social channels.

To learn more, check out our help guide to learn more about content approvals. 

3. Smarter Publishing Assistance

With this update, we've added enough tools and features to enhance your content's reach and do more than just publishing and scheduling.

UTM Parameters

If you've wondered which channels fetch the most views for your URLs, this feature is here to help you answer that. By attaching UTM parameters to the links that you publish from Zoho Social, you can set trackers in place to monitor your social traffic.  You can now define UTM parameters directly from Zoho Social, to get a a break down of engagement from each source while analyzing later on any analytics tool like Google Analytics.

Check out these guides to read more about how UTM parameters can be set on Zoho Social.

Instagram First Comment

On Zoho Social you can now pre-load a first comment to your Instagram Post and schedule it along with your post itself. You can do that right from the Publishing Window itself. Instagram first comment, can help optimize the reach of a post to get it across Instagram searches, and be discovered on the Explore page.

Get a better understanding of Instagram first comments with our handy guide.

Retweet-Scheduling 

See something on the Monitor tab or anywhere on your Dashboard, that you'd like to retweet? Simply use the Retweet Scheduling button to get more traction for the Tweet. This also lets you space out your posting and not spam the feed.

Check out our user guide to learn more about the retweet scheduling feature.

4. Manage Content Better

We know how it's not always easy to manage content when you're a team handling social media. These are a few of the features we have been most excited to assist with content marketing. Now access all your images and feeds in one place with Zoho Social's content library.

RSS Feeds

Get all your favorite website content delivered right to your RSS Feeds inbox on Zoho Social. Add your favorite feeds and toggle between them to read article snippets. 

You can curate content from the RSS Feeds anytime and share it with your social media audience, by publishing or scheduling for later, directly from this space. This way you also get to discover, read, and manage all subscribed content from one place and add to your buffer of content.

Head over to our guide to read more on RSS Feeds.

 

Media Library

Zoho Social now packs a Media Library to serve as a content repository for you and your team. Store your brand assets and marketing content like videos, images, GIFs, etc to use anytime. You can add content to your Media library from your devices, or from our range of integrated cloud services.

Learn more about this new feature here.

Cloud Picker

Access any of your media from across a range cloud platforms such as Zoho WorkDrive, Google Drive, DropBox etc, right from Zoho Social's publisher. With our new Cloud Picker tool, you can now access your resources from within your Zoho Social dashboard by simply connecting your Brand to your cloud services.

5. Generate Leads From LinkedIn

With LinkedIn Lead Ads you can promote targeted content to professionals and specific industry people, and gather more contact information via Lead Forms. With Zoho Social, this lead data can be seamlessly captured and analyzed. You can also map these details back to your Zoho CRM sales dashboard. 

Read more about managing LinkedIn Leads Ads with Zoho Social.

6. Enhanced zShare capabilities

Our free browser extension zShare helps you share texts, links, and images with a single tap. With a few new tweaks, zShare is now positioned to make your content curation much faster and easier.  If you're using Zoho Social, the zShare extension can be downloaded from here.

Let's take a look at the new zShare capabilities-

zShare with Google

Get more out of your Google searches with your zShare browser extension. When you hit-up any search on Google, the zShare button will now suggest related Keyword and User results pulled directly from Twitter, for you to check out.

zShare with Twitter

If you're browsing the Twitter web app and find a Tweet you'd like to share, you can now directly share or schedule it as a retweet for later. You can do this by hitting the zShare button that pops up below the Tweet.

zShare with Facebook

See an interesting piece of content on Facebook that you'd like to share across your networks? Simply hit the zShare button below the post, to directly publish or schedule via Zoho Social.

Learn more about the new zShare features with this set of guides.

New Pricing & Plans

Keeping in mind the bulk of requirements for larger marketing teams, we've introduced our biggest edition for businesses yet - the Premium plan. Built for handling multi-user collaboration and workflow requirements, Premium is ideal for businesses who do not have to resort to upgrading to our Agency edition.

This plan gives teams unlimited brand add-ons and a default of 3 team members with unlimited additional team member add-ons. Premium plan comes with all the features available on Zoho Social except for a few Agency-specific requirements. Among non-agency plans, features like LinkedIn lead ads, Content Approvals and YouTube integration are available only on Premium. 

Check out our new Pricing plans from here.

For Bundles

Please note that Zoho One & CRMPlus customers will be automatically upgraded to the Premium plan at no extra cost. Zoho One customers can also specifically request for Agency features for Social at an additional cost of $10 a month. Brand add-ons will have to be purchased separately.

We hope you find these features helpful. Do reach out to us anytime for queries or doubts, we're happy to help. Our support team is available at support@zohosocial.com. 

Cheers,

Amrutha

• Topic Participants

• Amrutha Varshinii R

• Sticky Posts

• Introducing Inbox in Zoho Social

  Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign them

• A decade together - Thank you for being a part of the journey with Zoho Social!

  A decade ago, we started Zoho Social with a simple vision: to make social media management easier, smarter, and more impactful for your business. What began as a small idea has grown to a powerful platform that helps businesses across the globe reach

• Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social

  Hello everyone,   We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions  LinkedIn is one of the most popular

• Introducing advanced statistics for all your social media posts

  When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective

• It's here! A Publishing Calendar to give you better view and more control over your posts.

  Hello!   Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out.  In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day.  Here we go! Introducing... an all-new Publishing Calendar,

• Recent Topics

• Performance is degrading

  We have used Mail and Cliq for about three years now. I used to use both on the browser. Both have, over the past 6 months, had a severe degradation in performance. I switched to desktop email, which appeared to improve things somewhat, although initial

• How to set page defaults in zoho writer?

  hi, everytime i open the zoho writer i have to change the default page settings to - A4 from letter, margins to narrow and header and footer to 0. I cannot set this as default as that option is grayed out! so I am unable to click it. I saved the document

• Add Israel & Jewish Holidays to Zoho People Holidays Gallery

  Greetings, We hope you are doing well. We are writing to request an enhancement to the Holidays Gallery in Zoho People. Currently, there are several holidays available, but none for Israel and none for Jewish holidays (which are not necessarily the same

• Unable to Send Different Email Templates for Different Documents in Zoho Sign

  Hello Zoho Community, I am facing a limitation with Zoho Sign regarding email notifications sent to customers when a document is sent for signing. Currently, whenever I send any template/document for signing, the email notification that goes to the customer

• Enable History Tracking for Picklist Values Not Available

  When I create a custom picklist field in Deals, the "Enable History Tracking for Picklist Values" option is not available in the Edit Properties area of the picklist. When I create a picklist in any other Module, that option is available. Is there a specific reason why this isn't available for fields in the Deals Module?

• ZO25: The refreshed, more unified, and intelligent OS for business

  Hello all, Greetings from Zoho One! 2025 has been a remarkable year, packed with new features that will take your Zoho One experience to the next level! From sleek, customizable dashboards to an all-new action panel for instant task management, we’ve

• Vault crashes on Android Devices

  Vault is continuously closing after entering the master password on my Android device. After several attempts I get a system message that says there is a bug in the app. I've uninstalled and reinstalled the app, and cleared the app cache, but nothing

• ¿Cómo puedo configurar las contraseñas creadas bajo una directiva para que nunca caduquen y no aparezcan como caducadas en los informes?

  ¿Cómo puedo configurar las contraseñas creadas bajo una directiva para que nunca caduquen y no aparezcan como caducadas en los informes? La razón por la cual contraseña estas no deben caducar es porque su actualización depende de mi cliente y no de mí.

• Camera access

  My picture doesn't appear in a group discussion. (The audio is fine.) The guide says "Click the lock icon on address bar," but I can't find it. Advise, please

• Are static links available

  I'm still using Zoho Meeting in trial mode. My previous webinar software provided a static link, and I made the mistaken assumption that I could send out my link and start a meeting later. Mass confusion, but my fault. With a paid version do you get a

• Power up your Kiosk Studio with Real-Time Data Capture, Client Scripts & More!

  Hello Everyone, We’re thrilled to announce a powerful set of enhancements to Kiosk Studio in Zoho CRM. These new updates give you more flexibility, faster record handling, and real-time data capture, making your Kiosk flows smarter and more efficient

• Why is Zoho Meeting quality so poor?

  I've just moved from Office 365 to Zoho Workplace and have been generally really positive about the new platform -- nicely integrated, nice GUI, good and easy-to-understand control and customisation, and at a reasonable price. However, what is going on

• How to print a label from zoho creator app?

  Hello, I would like to print a label from zoho creator app record similar to attached one. Size 74mm x 102mm. I tried record template. It leaves plenty of space around the content and also I couldn't set the height of the page. So it is not printing properly. Could someone please direct me to right direction for this requirement?

• Integration between "Zoho Sprints Stories" and "Zoho Projects Tasks/Subtasks"

  We have two separate teams in our organization using Zoho for project management: The Development team uses Zoho Sprints and follows Agile/Scrum methodology. The Infrastructure team uses Zoho Projects for traditional task-based project management. In

• Where can we specify custom CSS in Zoho Forms custom theme ?

  I'm using a form with a dark theme. The OTP popup window is unreadable, because for some reason, the OTP popup background fixes color to white, but still takes the font color specified in the custom theme. This ends up as white on white for me, rendering

• Team Gamification

  Would love to motivate, engage and encourage our team with our social media posts. Would like to include Gamification features of Social Media in Zoho Social or Marketing Automation. And also bring in Social Advocacy tools/tracking/management to these,

• Sync Data from MA to CRM

  Currently, it's a one-way sync of data from the CRM to MA. I believe we should have the ability to select fields to sync from MA to the CRM. The lead score is a perfect example of this. In an ideal world we would be able to impact the lead score of a

• Update CRM record action

  Currently, MA only offers a "Push Data" action to push data to a CRM module. This action is built to cover the need to both create a new record and update an existing record. Because it has been implemented this way all required fields on the CRM module

• Pro Lite Upgrade - Quick Access Tray

  Hello, I was going to upgrade to Pro Lite but the Quick Access Tray feature isn't available for Windows. Of the four features not available for Windows, the QAT is what I'm most interested in. Are there plans to add this feature for Windows anytime soon?

• Boost your CRM communication with new font types, sizes, and default reply-to options while composing emails

  Hello Everyone, We’re excited to introduce a series of impactful enhancements to the email composer settings in Zoho CRM. These updates enable you to personalize and optimize your customer interactions with greater efficiency. So what's new? Add custom

• 3 year sick leave cycle

  How do you set up a sick leave cycle for South Africa? In SA the sick works like this for the first 6 months you get 0.83 paid sick days a month, then after 6 months you sick leave balance is reset to 30 days that can be used over a 36 month cycle.  This

• WorkDrive and CRM not in sync

  1/ There is a CRM file upload field with WorkDrive file set as the source: 2/ Then the file is renamed in WorkDrive (outside CRM): 3/ The File in CRM is not synced after the change in WorkDrive; the file name (reference) in CRM record is not updated (here

• Is Zoho Communityspaces now part of Zoho One?

  Is Zoho Communityspaces now part of Zoho One?

• How to update "Lead Status" to more than 100 records

  Hello Zoho CRM, How do I update "Lead Status" to more than 100 records at once? To give you a background, these leads were uploaded or Imported at once but the lead status record was incorrectly chosen. So since there was a way to quickly add records in the system no matter how many they are, we are also wondering if there is a quicker way to update these records to the correct "Lead Status". I hope our concern makes sense and that there will be a fix for it. All the best, Jonathan

• Bigin’s 2025 Evolution: Highlights from 2025 and What’s Ahead in 2026

  Dear Biginners, Wishing you a very happy New Year! As we stand at the cusp of endless possibilities in 2026, we would like to take a moment to reflect on what we achieved together in 2025. Your continued support, thoughtful feedback, and kind words of

• Send Supervisor Rule Emails Within Ticket Context in Zoho Desk

  Dear Zoho Desk Team, I hope this message finds you well. Currently, emails sent via Supervisor Rules in Zoho Desk are sent outside of the ticket context. As a result, if a client replies to such emails, their response creates a new ticket instead of appending

• Zoho Desk - Change Time Zone for all users and set default for new user

  Hi,   Is there a way to set a default time zone so that when user creates an account via the Zoho Desk invitation, they don't need to select the time zone via the hundreds of choice?   And, for already created users, can we edit the incorrect time zone selected by the user at the account creation ?   Thanks ! Fred

• Introducing WhatsApp integration in Bigin

  Greetings! In today's business landscape, messaging apps play a significant role in customer operations. Customers can engage with businesses, seek support, ask questions, receive personalized recommendations, read reviews, and even make purchases—all

• Allow Manual Popup Canvas Size Control

  Hello Zoho PageSense Team, We hope you're doing well. We would like to request an enhancement to the PageSense popup editor regarding popup sizing. Current Limitation: Currently, the size (width and height) of a popup is strictly controlled by the selected

• Why does Zoho’s diff viewer highlight parts of unchanged lines?

  Hi everyone, I’ve noticed something odd in the Zoho editor’s diff view. When I delete a single line, the diff doesn’t just mark that line as removed. Instead, it highlights parts of the next line as if they changed, even though they are identical. Example:

• CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

  Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files

• Passing the CRM

  Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when

• Automating Employee Birthday Notifications in Zoho Cliq

  Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of

• Drop Down Value

  Hi, May I know why Zoho Flow treat this drop down as number and not as string. If so, how can I fetch the right value for filtering. This field is from Creator, in Creator upon checking by default it is a string since it's not a lookup field.

• Zoho Survey reminder settings are extremely confusing

  Hi, I just want to set 3 reminders, one week apart from the first email out. Your form is too confusing and I don't understand. Can you simplify and be more specific regarding the language used on the form ?

• Add deluge function to shorten URLs

  Zoho Social contains a nice feature to shorten URLs using zurl.co. It would be really helpful to have similar functionality in a Deluge call please, either as an inbuilt function or a standard integration. My Creator app sends an email with a personalised

• form data load issue when saving as duplicate record is made

  Hello. I have a form with a lookup when a value is selected the data from the corresponding record is filled into all of the fields in the form. But the form is loaded in such a state that if any value is changed it will take all of the values pre loaded

• Recurring Tasks and Reminders in Projects

  Recurring tasks are tasks that are created once, and then recreated automatically after a designated time period. For example, the invoice for your billable tasks is due every week. You can set that task to recreate itself every week. Also, the future

• Unable to remove the “Automatically Assigned” territory from existing records

  Hello Zoho Community Team, We are currently using Territory Management in Zoho CRM and have encountered an issue with automatically assigned territories on Account records. Once any account is created the territory is assigned automatically, the Automatically

• Google Fonts Integration in Pagesense Popup Editor

  Hello Zoho Pagesense Team, We hope you're doing well. We’d like to submit a feature request to enhance Zoho Pagesense’s popup editor with Google Fonts support. Current Limitation: Currently, Pagesense offers a limited set of default fonts. Google Fonts

• Next Page