Introducing the All-new Zoho Social: Elevate team-work, social content, and more

Introducing the All-new Zoho Social: Elevate team-work, social content, and more

Hey Folks!

We are excited to announce our latest product release. From content curation, to team management—we're covering a wide spectrum of upgrades with this release. Some of the key additions that you'll find will include YouTube integration, LikedIn Lead Generation, and a brand new Content Approval system designed for teams.

Here's a detailed look at what is in store: 

1. Video Marketing

YouTube Integration

Video is the content of the now, and scaling up video marketing efforts is going to be a high priority in the marketing verse. So say hello to our newest integration partner - YouTube. With Zoho Social, you can now publish and schedule videos content to your YouTube channels directly from Zoho Social's Publishing Window. You can also track performance for each video and respond in real-time to engagement. 

From the Monitor tab, you can keep an eye on your YouTube activity - all your Likes, Playlists, Comments, etc. Our robust set of analytics covers everything from who your viewers are, what your most watched content is, and granular data like how many minutes people are averaging on your videos.

While you're at it, stay up-to-date on your channel's performance with full fledged reports to see ranging from follower growth to engagement and audience demographics.You can schedule your YouTube performance reports and download or share them with your team and clients with ease.



Here are some articles to help you get started with YouTube on Zoho Social.

Custom Video Thumbnail:

A small but necessary upgrade, this feature lets you set a custom thumbnail for your video content through Zoho Social's publisher. You can do this by choosing a thumbnail image from one of the video frames, or upload your own designs.



Learn more about this feature here.

 2. Content Approvals & Workflows

Streamlining your content workflow just got way easier! With the new Content Approvals and Workflow features, you can now work better with your team to move content around a neat pipeline. You can do that by setting up your own Approval system to optimize your social media publishing routine. 

You can assign specific team members as content Approvers to approve and publish drafts, and assign others as publishers or contributors who can create and send drafts for approval! This way the teams can have greater editorial control over what content goes out from their social channels.



To learn more, check out our help guide to learn more about content approvals

3. Smarter Publishing Assistance

With this update, we've added enough tools and features to enhance your content's reach and do more than just publishing and scheduling.

UTM Parameters

If you've wondered which channels fetch the most views for your URLs, this feature is here to help you answer that. By attaching UTM parameters to the links that you publish from Zoho Social, you can set trackers in place to monitor your social traffic.  You can now define UTM parameters directly from Zoho Social, to get a a break down of engagement from each source while analyzing later on any analytics tool like Google Analytics.



Check out these guides to read more about how UTM parameters can be set on Zoho Social.

Instagram First Comment

On Zoho Social you can now pre-load a first comment to your Instagram Post and schedule it along with your post itself. You can do that right from the Publishing Window itself. Instagram first comment, can help optimize the reach of a post to get it across Instagram searches, and be discovered on the Explore page.



Get a better understanding of Instagram first comments with our handy guide.

Retweet-Scheduling 

See something on the Monitor tab or anywhere on your Dashboard, that you'd like to retweet? Simply use the Retweet Scheduling button to get more traction for the Tweet. This also lets you space out your posting and not spam the feed.



Check out our user guide to learn more about the retweet scheduling feature.

4. Manage Content Better

We know how it's not always easy to manage content when you're a team handling social media. These are a few of the features we have been most excited to assist with content marketing. Now access all your images and feeds in one place with Zoho Social's content library.


RSS Feeds

Get all your favorite website content delivered right to your RSS Feeds inbox on Zoho Social. Add your favorite feeds and toggle between them to read article snippets. 
You can curate content from the RSS Feeds anytime and share it with your social media audience, by publishing or scheduling for later, directly from this space. This way you also get to discover, read, and manage all subscribed content from one place and add to your buffer of content.



Head over to our guide to read more on RSS Feeds.
 
Media Library

Zoho Social now packs a Media Library to serve as a content repository for you and your team. Store your brand assets and marketing content like videos, images, GIFs, etc to use anytime. You can add content to your Media library from your devices, or from our range of integrated cloud services.



Learn more about this new feature here.

Cloud Picker

Access any of your media from across a range cloud platforms such as Zoho WorkDrive, Google Drive, DropBox etc, right from Zoho Social's publisher. With our new Cloud Picker tool, you can now access your resources from within your Zoho Social dashboard by simply connecting your Brand to your cloud services.



5. Generate Leads From LinkedIn


With LinkedIn Lead Ads you can promote targeted content to professionals and specific industry people, and gather more contact information via Lead Forms. With Zoho Social, this lead data can be seamlessly captured and analyzed. You can also map these details back to your Zoho CRM sales dashboard. 



Read more about managing LinkedIn Leads Ads with Zoho Social.

6. Enhanced zShare capabilities


Our free browser extension zShare helps you share texts, links, and images with a single tap. With a few new tweaks, zShare is now positioned to make your content curation much faster and easier.  If you're using Zoho Social, the zShare extension can be downloaded from here.
Let's take a look at the new zShare capabilities-

zShare with Google

Get more out of your Google searches with your zShare browser extension. When you hit-up any search on Google, the zShare button will now suggest related Keyword and User results pulled directly from Twitter, for you to check out.




zShare with Twitter


If you're browsing the Twitter web app and find a Tweet you'd like to share, you can now directly share or schedule it as a retweet for later. You can do this by hitting the zShare button that pops up below the Tweet.




zShare with Facebook


See an interesting piece of content on Facebook that you'd like to share across your networks? Simply hit the zShare button below the post, to directly publish or schedule via Zoho Social.



Learn more about the new zShare features with this set of guides.

New Pricing & Plans


Keeping in mind the bulk of requirements for larger marketing teams, we've introduced our biggest edition for businesses yet - the Premium plan. Built for handling multi-user collaboration and workflow requirements, Premium is ideal for businesses who do not have to resort to upgrading to our Agency edition.

This plan gives teams unlimited brand add-ons and a default of 3 team members with unlimited additional team member add-ons. Premium plan comes with all the features available on Zoho Social except for a few Agency-specific requirements. Among non-agency plans, features like LinkedIn lead ads, Content Approvals and YouTube integration are available only on Premium. 

Check out our new Pricing plans from here.

For Bundles


Please note that Zoho One & CRMPlus customers will be automatically upgraded to the Premium plan at no extra cost. Zoho One customers can also specifically request for Agency features for Social at an additional cost of $10 a month. Brand add-ons will have to be purchased separately.

We hope you find these features helpful. Do reach out to us anytime for queries or doubts, we're happy to help. Our support team is available at support@zohosocial.com


Cheers,
Amrutha

    • Sticky Posts

    • Introducing Inbox in Zoho Social

      Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign them
    • A decade together - Thank you for being a part of the journey with Zoho Social!

      A decade ago, we started Zoho Social with a simple vision: to make social media management easier, smarter, and more impactful for your business. What began as a small idea has grown to a powerful platform that helps businesses across the globe reach
    • Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social

      Hello everyone,   We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions  LinkedIn is one of the most popular
    • Introducing advanced statistics for all your social media posts

      When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
    • It's here! A Publishing Calendar to give you better view and more control over your posts.

      Hello!   Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out.  In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day.  Here we go! Introducing... an all-new Publishing Calendar,
      • Recent Topics

      • Marketing Automation Requirements Questions

        I would like to set up a multi-email drip campaign- please see the structure below and confirm if I can achieve this set up in Zoho marketing automation. Where applicable, highlight gaps and workarounds. Thanks Drip email campaign- Can I create one drip
      • Zoho CRM for Gmail Extension Not Working in Brave Browser?

        Is anyone able to get the Zoho CRM Chrome Extension working in the Brave browser? They're both built on the Chromium platform and every other Chrome Extension works with the exception of Zoho CRM for Gmail so any ideas here?
      • Sharing URLs and direct access

        Hello, I am storing my team's email signature images on Workdrive. I am creating a public image download share and adding “?directDownload=true” so that the image can be accessed without the Workdrive interface. A few questions: 1) Can we generate friendly
      • how to change the page signers see after signing a document in zoho sign

        Hello, How can I please change the page a signer sees after signing a document in Zoho Sign? I cannot seem to find it. As it is now, it shows a default landing page "return to Zoho Sign Home". Thanks!
      • Question about using custom_fields in Storefront Add-to-Cart API (error 2003 – required details)

        Hi everyone, I’m working with the Zoho Commerce Storefront API, specifically the Add to Cart endpoint: POST /storefront/api/v1/cart According to the documentation, this endpoint supports a custom_fields parameter for adding line-item custom data. I’m
      • Can a project be cloned?

        Good afternoon, greetings. I would like to ask if it's possible to clone a project in Microsoft Project. I found a way to do it using templates, but I'm not sure if there's a direct way to clone a project. Thank you in advance for your attention, and
      • Timesheet Tasks in Zoho Books: associate to service item

        How do we associate a service item to timesheet tasks in Zoho Books? For example: Joe spent 5 hours on project:task1 which is Service Item#1 (Income:Service1). When the invoice is issued thru the Project Invoice section, this is not available. When the
      • Why Sharing Rules do Not support relative date comparison???

        I am creating a Sharing Rule and simply want to share where "Last Day of Coverage" (Date field) is Greater than TODAY (Starting Tomorrow). However, sharing rules don't have the option to compare a date field to a relative date (like today), only to Static
      • Task/Activity indicator in SalesPipeline overview has disappeared

        I Just logged in my ZOHO CRM first 2026 checking my salespipeline overview , Every record card used to show an indication that there was an open task (Yellow if the expiry date was close, red if the expiry date was today and grey when it had expired).
      • Tip #56- Accessibility Controls in Zoho Assist: Hearing- 'Insider Insights'

        As we begin the new year, it’s a great time to focus on making our tools more inclusive and accessible for everyone. Remote support often involves long hours in front of screens, varying lighting conditions, and users with diverse accessibility needs.
      • Zoho Desk Android app update: Table view for All Departments view, custom button

        Hello everyone! In the latest version(v2.9.25) of the Zoho Desk Android app update, we have introduced Table view for the 'All Departments' view in the ticket module. We also have supported an option that allows tickets in the Table view to be sorted
      • What's New - December 2025 | Zoho Backstage

        In December, Backstage introduced a focused set of updates that improve how you manage registrations, communicate with attendees, and track participation. These enhancements are designed to give organizers greater flexibility and clearer control across
      • Need code format to specify default values

        Can someone please direct me to the code syntax or the proper translation per the instructions circled below. These instructions don't seem correct.
      • Problem with CRM Connection not Refreshing Token

        I've setup a connection with Zoom in the CRM. I'm using this connection to automate some registrations, so my team doesn't have to manually create them in both the CRM and Zoom. Connection works great in my function until the token expires. It does not refresh and I have to manually revoke the connection and connect it again. I've chatted with Zoho about this and after emailing me that it couldn't be done I asked for specifics on why and they responded. "The connection is CRM is not a feature to
      • Add multiple users to a task

        When I´m assigning a task it is almost always related to more than one person. Practical situation: When a client request some improvement the related department opens the task with the situation and people related to it as the client itself, the salesman
      • A Roundup of Zoho Sprints 2025

      • Sorting Custom Date in API isn't working w pagination limit

        How can we sort a custom field with DATE using pagination? Starting at page=1 then moving to page=2 with a limit of 10 each, its all messed up and even shows some of the same records as page 1? https://www.zohoapis.com/crm/v2/INVOICE_MODULE/search?criteria=(FM_Contact_ID:equals:1234)&sort_by=Invoice_Date&sort_order=desc&per_page=10&page='
      • SAP Business One(B1) integration is now live in Zoho Flow

        We’re excited to share that SAP Business One (B1) is now available in Zoho Flow! This means you can now build workflows that connect SAP B1 with other apps and automate routine processes without relying on custom code. Note: SAP Business One integration
      • Enhancement in Role and Profile mapping of agents in Sandbox

        Hello everyone! We have brought in a modification in the way users are mapped to a particular role and profile in Sandbox. What has changed? When agents are copied from production to Sandbox: If a user's current role and profile is available in Sandbox,
      • The reason I switched away from Zoho Notebook

        My main reason for switching to Zoho was driven by three core principles: moving away from US-based products, keeping my data within India as much as possible, and supporting Indian companies. With that intent, I’ve been actively de-Googling my digital
      • Decimal places settings for exchange rates

        Hello, We are facing issues while matching vendor payments with banking feeds. As we often import products/services exchange rate comes into play. Currently, ZOHO allows only six digits for decimal places. We feel that conversions like JPY to INR require
      • Zoho removed ability to see all Scheduled Reports!

        If you are not the owner of a scheduled report, Zoho recently removed the capability to see each scheduled report. As an admin who relies on seeing all scheduled reports being sent, this is a terrible update. Now I cannot see ANY scheduled reports...even the ones I am being sent!!  This should be a setting for admins to control.  This is a bad update.
      • Automate Backups

        This is a feature request. Consider adding an auto backup feature. Where when you turn it on, it will auto backup on the 15-day schedule. For additional consideration, allow for the export of module data via API calls. Thank you for your consideration.
      • GCLID and Zoho Bookings

        Is there anyway to embed a Zoho Bookings signup on a landing page and pass the GCLID information? More specifically, can this be done using auto-tagging and not manual tagging the GCLID? I know Zappier has an integration to do this but is there a better
      • Merge Items

        Is there a work around for merging items? We currently have three names for one item, all have had a transaction associated so there is no deleting (just deactivating, which doesn't really help. It still appears so people are continuing to use it). I also can't assign inventory tracking to items used in past transactions, which I don't understand, this is an important feature moving forward.. It would be nice to merge into one item and be able to track inventory. Let me know if this is possible.
      • Create PO from an invoice

        We are a hardware and software sales company which receives orders over the internet. We drop ship most of our products from a warehouse outside of our company. Our orders get sync'd into Zoho from our store via onesaas as invoices. It would be great
      • Blueprint or Validation Rules for Invoices in Zoho Books

        Can I implement Blueprint or Validation Rules for Invoices in Zoho Books? Example, use case could be, Agent confirms from client that payment is done, but bank only syncs transactions tomorrow. in this case, Agent can update invoice status to done, and
      • Resetting auto-number on new year

        Hi everyone! We have an auto-number with prefix "D{YYYY}-", it generates numbers like D2025-1, D2025-2, etc... How can we have it auto-reset at the beginning of the next year, so that it goes to D2026-1? Thanks!
      • The Social Wall: December 2025

        Hello everyone! As we wrap up the final edition of the Social Wall for 2025, it’s the perfect time to look at what went live during December. QR code generator From paying for coffee to scanning metro tickets, QR codes are everywhere and have made everyday
      • Custom AI solutions with QuickML for Zoho CRM

        Hello everyone, Earlier, we introduced Custom AI Solutions in CRM that let you access QuickML for your custom AI needs. Building on that foundation, we’ve now enabled a deeper integration: QuickML models can be seamlessly integrated into CRM, and surface
      • Helper Functions and DRY principle

        Hello everyone, I believe Deluge should be able to use 'Helper functions' inside the main function. I know I can create different standalones, but this is not helpful and confusing. I don't want 10000 different standalones, and I dont want to have to
      • Introducing workflow automation for the Products module

        Greetings, I hope all of you are doing well. We're happy to announce a few recent enhancements we've made to Bigin's Products module. The Products module in Bigin now supports Workflows, enabling you to automate routine actions. Along with this update,
      • Power up your Kiosk Studio with Real-Time Data Capture, Client Scripts & More!

        Hello Everyone, We’re thrilled to announce a powerful set of enhancements to Kiosk Studio in Zoho CRM. These new updates give you more flexibility, faster record handling, and real-time data capture, making your Kiosk flows smarter and more efficient
      • Zia Formula Expression Generator for Formula fields

        Hello everyone! Formula fields are super useful when you want your CRM to calculate things for you but writing the expression is where most people slow down. You know what you want, but you’re not fully sure which function to use, how the syntax should
      • Issue with Zoho Creator Form Full-Screen View in CRM Related List Integration

        Hi Team, We have created a custom application in Zoho Creator and integrated it into Zoho CRM as a related list under the Vendor module, which we have renamed as Consignors. Within the Creator application, there is a form named “Pickup Request.” Inside
      • Wrapping up 2025 on a high note: CRM Release Highlights of the year

        Dear Customers, 2025 was an eventful year for us at Zoho CRM. We’ve had releases of all sizes and impact, and we are excited to look back, break it down, and rediscover them with you! Before we rewind—we’d like to take a minute and sincerely thank you
      • Customer Parent Account or Sub-Customer Account

        Some of clients as they have 50 to 300 branches, they required separate account statement with outlet name and number; which means we have to open new account for each branch individually. However, the main issue is that, when they make a payment, they
      • Projects custom colors replaced by default orange

        Since yesterday, projects uploaded to Zoho, to which I had assigned a custom color, have lost the customization and reverted to the default color (orange). Has anyone else had the same problem? If so, how did you resolve it?
      • Restrict Users access to login into CRM?

        I’m wanting my employees to be able to utilize the Zoho CRM Lookup field within Zoho Forms. For them to use lookup field in Zoho Forms it is my understanding that they need to be licensed for Forms and the CRM. However, I don’t want them to be able to
      • Introducing Connected Records to bring business context to every aspect of your work in Zoho CRM for Everyone

        Hello Everyone, We are excited to unveil phase one of a powerful enhancement to CRM for Everyone - Connected Records, available only in CRM's Nextgen UI. With CRM for Everyone, businesses can onboard all customer-facing teams onto the CRM platform to
      • Next Page