Product Updates in Zoho Workplace applications | August 2025

Product Updates in Zoho Workplace applications | August 2025

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this August.

Zoho Mail

Delegate Email Alias

Now you can let other users send emails on your behalf—not just from your primary email address, but also from your email aliases too.

Zoho Sprints Notifications in Zoho Mail

Notifications from Zoho Sprints can now be viewed directly in your Zoho Mail preview pane in Zoho Sprints format, making it easier to stay updated. You can see details, comments, and attachments for any Sprint record without leaving your inbox.

New image annotator in Compose

A new image annotator is now available in Compose. Simply double-click any image to open it and start editing.

Auto-Hide Recipient fields for a cleaner Compose view

When the Auto-hide recipient setting is turned on, the To, Cc, and Bcc fields will be hidden as you start composing your email. This frees up space to help you focus on writing. You will still be able to see how many recipients have been added to each field, even while they are hidden.

Switch Keyboard Shortcuts

Switch to different Keyboard Shortcuts based on other popular email service providers such as Outlook, Gmail and Zimbra Mail. Simply choose your provider from the drop-down menu next to Reset Shortcuts.

Summarize content in Shared Mailbox

With Zia AI integration, you can quickly summarize the entire email conversation in Shared Mailbox using the ‘Summarize’ option in the top left corner of the email preview.

Microsoft To Do tasks import

Easily import all your tasks from Microsoft To Do to Zoho ToDo in Zoho Mail, so you can keep everything in one place without losing any important details or deadlines.

Enhanced Dashboard Sharing Options

You can now share your dashboard data more easily in Admin Reports. In addition to exporting it as a PDF or CSV, you can share files directly via Cliq, add them to WorkDrive, or save them to your device—all in just a few clicks.

Zoho Calendar

Host your Calendar events using Zoho Cliq Meetings

Zoho Calendar's integration with Zoho Cliq enhances two-way sync between the platforms, enabling you to launch audio/video conferences and start Cliq group chat with participants when an event is created. This improves collaboration by automatically linking participants and communication tools to your calendar events with ease.

Hassle-free event sharing using URL

Now share your event details via URL with custom event detail visibility based on your preference (org/public).

Repeat drop-down aligns with your selected day

Repeating an event is now more convenient: The repeat event drop-down auto suggests the preset repeat patterns based on the selected date or day from the grid.

Export Calendar with custom date range

Customize the calendar export with the preferred time range of your choice with the newly added end date support.

Zoho Cliq

Screenshare preview

When you share your screen in a Cliq call or a meeting, you will now see a live preview of what you are sharing. This helps you stay in control and avoid sharing the wrong screen or window.

Stream Live Events with external tools

You can now produce and stream Live Events in Zoho Cliq using external production software through the RTMP protocol. Once you schedule an event in Cliq, you’ll get a stream key and URL to connect with your external service. This lets you create richer, more professional live events and broadcast them directly to your Cliq audience.

Copy and paste any file type

Copy-paste just got better. Along with images, you can now copy and paste PDFs, videos, and other file types directly into the composer.

New information types in DLP

We have expanded the list of sensitive information types supported in Data Loss Prevention (DLP). This includes IDs, phone numbers, and tax identifiers from Vietnam, Hong Kong, Malaysia, the Philippines, and Indonesia. We have also added support for international data like credit card numbers and date of birth, as well as the US National Provider Identifier.

Traditional Chinese (繁體中文) support

你好! Zoho Cliq is now available in Traditional Chinese, making collaboration easier for more teams across Taiwan, Hong Kong, and beyond.

Auto respond from anywhere

We now support auto response in the Cliq mobile app. Set up auto response even from wherever you are to make sure your teammates know why you’re not responding right away.

Zoho Connect

A new and structured organization chart

View how your company is structured at a glance. The new Organization Chart gives you a clear, visual view of roles, reporting lines, and teams.

Zoho Trident

Record audio and video meetings

You can now record audio and video meetings from the Cliq module in Trident, allowing you to revisit important conversations or presentations at your convenience. (Available on both Mac and Windows.

Annotate the shared screen during calls and meetings

You can now annotate the shared screen during one-on-one calls and meetings initiated from the Cliq module in Trident to communicate your ideas clearly with visual cues. (Available on both Mac and Windows.)

Assign a host before leaving meetings

The meeting you’re hosting doesn't necessarily have to end when you have to leave. You can assign another participant to be the host so the conversation can continue after you leave the meeting from the Cliq module. (Available on both Mac and Windows.)

Zoho Vault

Introducing passkey management

We’re excited to introduce passkeys management in Zoho Vault on all fronts web, extensions, and mobile. This new technology offers a simpler, faster, and more secure way to sign in to your online accounts. Now, with Zoho Vault, you can securely store, share, and manage all your passkeys right alongside your passwords and other confidential information, all within one encrypted space.

Introducing SecureForms

Zoho Vault SecureForms makes it easy to collect confidential information from anyone within your organization or external collaborators. Whether you're an educational institution gathering student passwords or a business collecting payment details, SecureForms ensures all data is protected through end-to-end encryption. Once submitted, the information can be instantly imported into your Zoho Vault for secure storage and centralized access.

Security improvements

We've improved our security to protect against clickjacking attacks. Malicious websites can no longer automatically load, hide, or alter the visibility of Zoho Vault browser extensions. This ensures your extensions are always visible and under your control, preventing attackers from tricking you into unknowingly performing actions.

    • Sticky Posts

    • Product Updates in Zoho Workplace applications | August 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this August. Zoho Mail Delegate Email Alias Now you can let other users send emails on your behalf—not just from your primary
    • Product Updates in Zoho Workplace applications | July 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this July. Zoho Mail Import bookmarks from Pocket Worried about losing your Pocket bookmarks? Don't worry we have got you.
    • Product Updates in Zoho Workplace applications | June 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this June. Zoho Mail Slideshow view for inline images in Notes View all your inline images added in a notes in a effortlessly
    • Product Updates in Zoho Workplace applications | May 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this May. Zoho Mail Increased Preset Limit for Reminder and Snooze Options Preset limits for the Reminder and Snooze options
    • Product Updates in Zoho Workplace applications | April 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this April. Zoho Mail Filters for incoming emails in Shared Mailbox Simplify the management of incoming emails in your Shared
      • Recent Topics

      • RFQ MODEL

        A Request for quotation model is used for Purchase Inquiries to multiple vendors. The Item is Created and then selected to send it to various vendors , once the Prices are received , a comparative chart is made for the user. this will help Zoho books
      • Will zoho thrive be integrated with Zoho Books?

        title
      • Product Updates in Zoho Workplace applications | August 2025

        Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this August. Zoho Mail Delegate Email Alias Now you can let other users send emails on your behalf—not just from your primary
      • Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked

        Hi, I sent few emails and got this: Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked And now I have few days since I cant send any email. Is there something wrong I did? Also can someone fix this please
      • Want to use Zoho Books in Switzerland. CHF support planned?

        Hi, We're a Swiss company using other Zoho suite software and I discovered Zoho Books and other accounting SaaS when looking for an accounting tool. Do you intend to cover Switzerland and CHF based accounting anytime soon? Roy
      • Weekly Tips : Teamwork made easy with Multiple Assignees

        Let's say you are working on a big project where different parts of a single task need attention from several people at the same time—like reviewing a proposal that requires input from sales, legal, and finance teams. Instead of sending separate reminders
      • Integración Books para cumplir la ley Crea y Crece y Ley Antifraude (VeriFactu)

        Hola: En principio, en julio de 2025, entra en vigor la ley Crea y Crece y Ley Antifraude (VeriFactu). ¿Sabéis si Zoho va a cumplir con la ley para cumplir con la facturación electrónica conectada a Hacienda? Gracias
      • BUTTONS SHOWN AS AN ICON ON A REPORT

        Hi Is there any way to create an action button but show it as an icon on a report please? As per the attached example? So if the user clicks the icon, it triggers an action?
      • Celebrating Connections with Zoho Desk

        September 27 is a special day marking two great occasions: World Tourism Day and Google’s birthday. What do these two events have in common (besides the date)? It's something that Zoho Desk celebrates, too: making connections. The connect through tourism
      • What is Resolution Time in Business Hours

        HI, What is the formula used to find the total time spent by an agent on a particular ticket? How is Resolution Time in Business Hours calculated in Zohodesk? As we need to find out the time spent on the ticket's solution by an agent we seek your assistance
      • Upload API

        I'm trying to use the Upload API to upload some images and attach them to comments (https://desk.zoho.com/DeskAPIDocument#Uploads#Uploads_Uploadfile) - however I can only ever get a 401 or bad request back. I'm using an OAuth token with the Desk.tickets.ALL
      • Zoho Desk KB article embedded on another site.

        We embed KB articles from Zoho Desk on another site (our application). When opening the article in a new tab, there is no issue, but if we choose lightbox, we are getting an error "To protect your security, help.ourdomain.com will not allow Firefox to
      • Is Zoho Sheet available for Linux ?

        Is Zoho Sheet available for Linux ?
      • ZOHO Creator subform link

        Dear Community Support, I am looking for some guidance on how to add a clickable link within a Zoho Creator subform. The goal is for this link to redirect users to another Creator form where they can edit the data related to the specific row they clicked
      • Adding Overlays to Live Stream

        Hello folks, The company I work for will host an online event through Zoho Webinar. I want to add an overlay (an image) at the bottom of the screen with all the sponsors' logos. Is it possible to add an image as an overlay during the live stream? If so,
      • Email Sending Failed - SMTP Error: data not accepted. - WHMCS Not sending emails due to this error

        I have been trying to figure out a fix for about a week now and I haven't found one on my own so I am going to ask for help on here.  After checking all the settings and even resetting my password for the email used for WHMCS it still says: Email Sending Failed - SMTP Error: data not accepted.  I have no clue how to fix it at this point. Any insight would be lovely. 
      • FSM setup

        So we have been tinkering with FSM to see if it is going to be for us. Now is the time to bite the bullet and link it to our zoho books and zoho crm. The help guides are good but it would really help if they were a bit more in depth on the intergrations.
      • Does Zoho Learn integrate with Zoho Connect,People,Workdrive,Project,Desk?

        Can we propose Zoho LEarn as a centralised Knowledge Portal tool that can get synched with the other Zoho products and serve as a central Knowledge repository?
      • Zoho Flow - Update record in Trackvia

        Hello, I have a Flow that executes correctly but I only want it to execute once when a particular field on a record is updated in TrackVia. I have the trigger filters setup correctly and I want to add an "update record" action at the end of the flow to
      • Add Comprehensive Accessibility Features to Zoho Desk Help Center for End Users

        Hello Zoho Desk Team, We hope you're doing well. We’d like to submit a feature request to enhance the client-facing Help Center in Zoho Desk with comprehensive accessibility features, similar to those already available on the agent interface. 🎯 Current
      • Filtering repport for portal users

        Salut, I have a weird problem that I just cannot figure out : When I enter information as administrator on behalf of a "supplier" portal user (in his "inventory" in a shared inventory system), I can see it, "customer" portal users can see it, but the
      • How to add application logo

        I'm creating an application which i do not want it to show my organization logo so i have changed the setting but i cannot find where to upload/select the logo i wish to use for my application. I have seen something online about using Deluge and writing
      • Zoho Projects - Q2 Updates | 2025

        Hello Users, With this year's second quarter behind us, Zoho Projects is marching towards expanding its usability with a user-centered, more collaborative, customizable, and automated attribute. But before we chart out plans for what’s next, it’s worth
      • Rename Record Summary PDF in SendMail task

        So I've been tasked with renaming a record summary PDF to be sent as part of a sendmail task. Normally I would offer the manual solution, a user exports the PDF and uploads it to a file upload field, however this is not acceptable to the client in this
      • Option to Empty Entire Mailbox or Folder in Zoho Mail

        Hello Zoho Mail Team, How are you? We would like to request an enhancement to Zoho Mail that would allow administrators and users to quickly clear out entire folders or mailboxes, including shared mailboxes. Current Limitation: At present, Zoho Mail only
      • Create new Account with contact

        Hi I can create a new Account and, as part of that process, add a primary contact (First name, last name) and Email. But THIS contact does NOT appear in Contacts. How can I make sure the Contact added when creating an Account is also listed as a Contact?
      • in zoho creator Sales Returns form has sub form Line Items return quantity when i upate the or enter any values in the sub form that want to reflect in the Sales Order form item deail sub form field Q

        in zoho creator Sales Returns form has sub form Line Items return quantity when i upate the or enter any values in the sub form that want to reflect in the Sales Order form item deail sub form field Quantity Returned\ pls check the recording fetch_salesorder
      • Estimates with options and sub-totals

        Hi It seems it would be great to be able to show multiple options in an estimate. For instance I have a core product to which I can add options, and maybe sub-options... It would be great to have subtotals and isolate the core from the not compulsory items. Thanks
      • Rate Limiting in Zoho Flow (OpenAI API)

        Hi Everyone, We are facing some issues when using Zoho Flow as we have a deluge script running which is making external calls to OpenAI endpoint. Sometimes the response takes more than 30 seconds meaning the script will timeout. We want to implement a
      • Optional Items Estimate

        How do you handle optional items within an estimate? In our case we have only options to choose with. (Like your software pricing, ...standard, professional, enterprise) How can we disable the total price? Working with Qty = 0 is unprofessional....
      • Important Update : Zendesk Sell announced End of Life

        Hello Zendesk users, Zendesk has officially announced that Zendesk Sell will reach its End of Life (EOL) on August 31, 2027 (Learn more). In line with this deprecation, Zoho Analytics will retire its native Zendesk Sell connector effective October 1,
      • Zoho Sheets

        Hi, I am trying to transition into Zoho sheets, I have attached the issues encountered. Server issues, file trying to upload for more than 30 mins, even once uploaded my data aren't loaded. Simple calculations are not working I have attached the sample.
      • Create static subforms in Zoho CRM: streamline data entry with pre-defined values

        Last modified on (9 July, 2025): This feature was available in early access and is currently being rolled out to customers in phases. Currently available for users in the the AU, CA, and SA DCs. It will be enabled for the remaining DCs in the next couple
      • Zoho CRM + Zoho FSM : alignez vos équipes commerciales et techniques

        La vente est finalisée, mais le parcours client ne fait que commencer ! Dans les entreprises orientées service, conclure une vente représente seulement la première étape. Ce qui suit — installation, réparation ou maintenance régulière — influence grandement
      • Top Bar Shifting issue still not fixed yet

        I mentioned in a previous ticket that on Android, the top bar shifts up when you view collections or when you're in the settings. That issue still hasn't been fixed yet. I don't wanna have to reinstall the app as I've noticed for some reason, reinstalling
      • Power of Automation:: Automate the process of updating project status based on a specific task status.

        Hello Everyone, Today, I am pleased to showcase the capabilities of a custom function that is available in our Gallery. To explore the custom functions within the Gallery, please follow the steps below. Click Setup in the top right corner > Developer
      • ZOHO SHEETS

        Where can I access desktop version of zoho sheets? It is important to do basic work If it is available, please guide me to the same
      • Attention API Users: Upcoming Support for Renaming System Fields

        Hello all! We are excited to announce an upcoming enhancement in Zoho CRM: support for renaming system-defined fields! Current Behavior Currently, system-defined fields returned by the GET - Fields Metadata API have display_label and field_label properties
      • Billing Management: #3 Billing Unbilled Charges Periodically

        We had a smooth sail into Prorated Billing, a practice that ensures fairness when customers join, upgrade, or downgrade a service at any point during the billing cycle. But what happens when a customer requests additional limits or features during the
      • No bank feeds from First National Bank South Africa since 12 September

        I do not know how Zoho Books expects its customers to run a business like this. I have contacted Zoho books numerous times about this and the say it is solved - on email NO ONE ANSWERS THE SOUTH AFRICAN HELP LINE Come on Zoho Books, you cannot expect
      • Next Page