Product Updates in Zoho Workplace applications | December 2025

Product Updates in Zoho Workplace applications | December 2025


Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this December.

Zoho Mail

Block emails without notifying the sender

Block emails without sending a rejection notification to the sender, allowing emails to be silently rejected.

Zoho Calendar

Default calendar for seamless event creation

You can now set a default calendar for event creation, ensuring that every new event is automatically added to the calendar you’ve set as your default—saving time and keeping your events better organized.

More ways to personalize your print calendar layout!

We’ve enhanced the Print page with additional configuration options to help customize your print calendar layout.

Zoho Cliq

Faster media sharing to Zoho Cliq

Want to share an image from your gallery, a document from your file manager, or source from any app? Just tap Share, choose Zoho Cliq, and send it instantly to the accounts or networks you’re already logged into without switching the app.

Zoho Connect

Bring teams together with video town halls

Video Town Hall lets leaders connect with their network in a direct, personal way. Use live video to share announcements, give updates, and host interactive Q&A sessions in real time. It helps create open communication and builds trust across teams. 

Zoho Show

Introducing the Zoho Show Mac app

Create, edit, and deliver presentations seamlessly on your Mac with a desktop-first experience. Work offline, edit local files, and sync everything to the cloud when you sign in. With Apple Intelligence built in, writing, refining content, and creating visuals is faster and smarter than ever.

Zoho Sheet

Introducing offline support for Android devices!

You can now create new spreadsheets or open and edit your existing device files offline on Zoho Sheet for Android.

Zoho Trident

Work with PST/EML files more efficiently

You can now do more than just view PST and EML files—you can easily reply to, forward, or even edit them as new emails. This gives you greater flexibility when working with imported or archived email formats (PST/EML), without needing to leave Trident. (Available on Mac and Windows)  

View email's source and authentication data

For those who need deeper visibility into email metadata, headers, and authentication details, the new Show Original option displays the complete technical breakdown of all your emails. (Available on Mac only) 

Enjoy the refreshed Mail interface

The email interface has been refreshed with a cleaner, more modern look, making it easier to read and manage your conversations. (Available on Mac only)

Identify trusted brands at a glance

With Brand Indicators for Message Identification (BIMI), verified brands' logos are now displayed in your inbox. This helps you quickly identify authenticated senders and enhances trust and security in your email communication. (Available on Mac only) 

Preview documents more clearly

You can now preview attachments in Cliq chats before sending them. Additionally, document previews now support distinct thumbnails for images and PDFs, image rotation and zooming for an enhanced viewing experience. (Available on Mac only) 

Sign in with greater flexibility

Smart sign-in, federated accounts, and web browser–based sign-ins are now supported, giving you more flexibility and convenience when you’re logging into Trident. (Available on Mac and Windows) 

Deliver quarantined emails

Organization admins can now review and act on quarantined emails directly within Trident. From the quarantined email notification, admins can choose to deliver the email to the intended recipient after reviewing it, reducing turnaround time. (Available on Windows only) 

Zoho Vault

Smarter control over password categories

Admins can now restrict the creation of new password categories to maintain a cleaner, more consistent organization-wide structure. For added flexibility, you can easily exempt specific users or teams from this rule. Every change is captured in real-time audit logs, ensuring complete transparency and accountability.

Stronger protection with password reuse restrictions

Enhance security hygiene by preventing users from recycling old passwords. Admins can now block the reuse of previous passwords during resets, ensuring that every update effectively strengthens your organization’s security posture.


Zoho WorkDrive

File Suggestions (Beta): Find Files Faster with AI-Powered Recommendations

File Suggestions helps you quickly access the files you need, without having to search or browse through folders. This tab lists smart, personalized file recommendations that reduce time spent looking for files.

Workflows: Now Smarter with Custom Functions and Connections

With Custom Functions, you can build and run scripts using the Deluge scripting language to handle complex actions or link WorkDrive workflows to other Zoho and third-party applications. Connections make this integration seamless by using secure OAuth 2.0 authentication, allowing your workflows to access external APIs without manual token setup. 

WorkDrive Desktop App now Available for Linux Users

We’re extending WorkDrive TrueSync support to Linux OS, joining Windows and macOS.

Zoho Writer

Enhancements to automation flow designer

PDF-specific actions, enhanced security, and more in the latest version of automation flow designer in Zoho Writer's merge templates.

    • Sticky Posts

    • Product Updates in Zoho Workplace applications | January 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of January. Zoho Mail Zoho People Notifications preview in Zoho Mail Notification emails from Zoho People
    • Product Updates in Zoho Workplace applications | December 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this December. Zoho Mail Block emails without notifying the sender Block emails without sending a rejection notification
    • Product Updates in Zoho Workplace applications | November 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this November. Zoho Mail Format comments easily using Slash Commands With Slash commands, you can easily format text, insert
    • Product Updates in Zoho Workplace applications | October 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this October. Zoho Mail Create Signature from Compose window You can now effortlessly create a Signature using the Create
    • Product Updates in Zoho Workplace applications | September 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this September. Zoho Mail Attach email as EML file in Compose Effortlessly attach emails as EML file in Compose by simply
      • Recent Topics

      • Full Context of Zoho CRM Records for Zia in Zoho Desk for efficient AI Usage

        Hello everyone, I have a question regarding the use of Zia in Zoho Desk in combination with CRM data. Is it possible to automatically feed the complete context of a CRM record into Zia, so that it can generate automated and highly accurate responses for
      • Ability to assign Invoice Ownership through Deluge in FSM

        Hi, As part of our process, when a service appointment is completed, we automated the creation of the invoice based on a specific business logic using Deluge. When we do that, the "Owner" of the invoice in Zoho FSM is defaulted to the SuperAdmin. This
      • Zoho CRM for Everyone's NextGen UI Gets an Upgrade

        Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everything
      • Reply to Email for SO/PO

        Hello, We are new to Zoho Books and running into an issue. Our support@ email is our integration user. When our team is sending out PO/SO's we are updating the sender email, but for some reason many of our responses are coming back to our support@ email
      • How to Convert NSF to PST Format Effortlessly? - SYSessential

        It is highly recommended to obtain the error-free solution of the SYSessential NSF to PST converter to convert NSF files from Lotus Notes. Using this professional software, it becomes easier to convert all NSF database items, including emails, journals,
      • Zoho Commerce - Poor Features Set for Blogging

        Hi Zoho Commerce team, I'm sure you will have noticed that I have been asking many questions about the Blogs feature in Commerce. I thought that it would be useful if I share my feedback in a constructive way, to highlight the areas which I feel need
      • Pass shipping info to payment gateway Zoho Books to Authorize.net

        For some reason the integration from Zoho books to Authorize.net does not pass the shipping address. Authorize.net is ready to receive it, but zoho books does not send it
      • Massive Zoho Books failure

        We have not received any communication or notification from Zoho, but we have detected that Zoho Books is not working for all our users. We cannot access or use Zoho Books. This is critical. We are trying to contact Zoho on the Spain telephone number,
      • Does the Customer “Company Name” field appear anywhere in the Zoho Books UI outside of PDFs?

        Hi everyone, I’m trying to understand how the Company Name field is actually used in Zoho Books. There is a Company Name field on the customer record, but when viewing transactions like a Sales Order in the normal UI (non-PDF view), that field doesn’t
      • Email outbox is now available in the sandbox

        Hello all! Testing emails without visibility has always been a blind spot in the sandbox. With the new Outbox, that gap is closed. You can now view and verify every email triggered from your sandbox, whether it’s through workflows, approvals, or mass
      • Zoho Desk blank screen

        opened a ticket from my email, zoho desk comes up blank, nothing loads. our receptionist also gets the same thing under her login on her computer. our sales rep also gets same thing on zoho desk at his home on a different computer. I tried clearing cache/history/cookies,
      • Subform edits don't appear in parent record timeline?

        Is it possible to have subform edits (like add row/delete row) appear in the Timeline for parent records? A user can edit a record, only edit the subform, and it doesn't appear in the timeline. Is there a workaround or way that we can show when a user
      • Looking For Recruit Developer

        Hi everyone, I am looking for a Zoho Certified Developer to assist with a development project for MetalXpert. We are building a software system designed to bridge the gap between a candidate mobile app and an employer web portal using Zoho Recruit as
      • sales IQ issue on website

        i integrated the zoho sales IQ code on the website but it is comming in distroted form i am sharing the screenshot below the website is bulit in wix platform
      • Multi-currency and Products

        One of the main reasons I have gone down the Zoho route is because I need multi-currency support. However, I find that products can only be priced in the home currency, We sell to the US and UK. However, we maintain different price lists for each. There
      • Deprecation of the Zoho OAuth connector

        Hello everyone, At Zoho, we continuously evaluate our integrations to ensure they meet the highest standards of security, reliability, and compliance. As part of these ongoing efforts, we've made the decision to deprecate the Zoho OAuth default connector
      • I need to know the IP address of ZOHO CRM.

        The link below is the IP address for Analytics, do you have CRM's? IP address for Analytics I would like to know the IP address of ZOHO CRM to allow communication as the API server I am developing is also run from CRM. Moderation Update: The post below
      • Important Update: Google Ads & YouTube Ads API Migration

        To maintain platform performance and align with Google's newest requirements, we are updating the Google Ads and YouTube Ads integrations by migrating from API v19 to the newer v22, before the official deprecation of v19 on February 11, 2026. Reference:
      • Importing into the 'file upload' field

        Can you import attachments into the file upload field. I would expect it to work the same way as attachments do, But can't seem to get it to work.
      • Zoho recruit's blueprint configuration is not functioning as mapped

        Current Status: Zoho Blueprint is not functioning as configured. Issue: We are moving a Candidate status in Zoho Recruit "for active file" but we encountered: "Status cannot be changed for records involved in Blueprint." This happens to various client
      • Super Admin Logging in as another User

        How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Moderation Update (8th Aug 2025): We are working
      • Blocklist candidates in Zoho Recruit

        We’re introducing Block Candidate, which helps recruiters to permanently restrict a candidate from applying to current/future job openings. Once the candidate is blocked, they will no longer be able to participate in the recruitment process. This will
      • Layout Rules Don't Apply To Blueprints

        Hi Zoho the conditional layout rules for fields and making fields required don't work well with with Blueprints if those same fields are called DURING a Blueprint. Example. I have field A that is used in layout rule. If value of field A is "1" it is supposed to show and make required field B. If the value to field A is "2" it is supposed to show and make required field C. Now I have a Blueprint that says when last stage moves to "Closed," during the transition, the agent must fill out field A. Now
      • From Zoho CRM to Paper : Design & Print Data Directly using Canvas Print View

        Hello Everyone, We are excited to announce a new addition to your Canvas in Zoho CRM - Print View. Canvas print view helps you transform your custom CRM layouts into print-ready documents, so you can bring your digital data to the physical world with
      • Admin asked me for Backend Details when I wanted to verify my ZeptoMail Account

        Please provide the backend details where you will be adding the SMTP/API information of ZeptoMail Who knows what this means?
      • Zoho Desk - Upsert Ticket

        Hi Desk Team, It is common to request more information from end-users. Using forms is a great way to ensure all the required information is collected. It would be great if there were an "upsert" option on the Zoho Form -> Zoho Desk integration which would
      • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

        The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Latest update
      • Client Side Scripts for Meetings Module

        Will zoho please add client side scripting support to the meetings module? Our workflow requires most meeting details have a specific format to work with other software we have. So we rely on a custom function to auto fill certain things. We currently
      • Introducing Multiple Sandbox Types and Support for Module's Data Population

        Register here for the upcoming Focus Group webinar on Multiple Sandbox | Help documentation to learn more about the new enhancements Hello everyone,  Sandbox in CRM is a testing environment for users to create and test new configurations like workflow
      • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

        Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files
      • Creator Offline

        We had online access setup and working on our iphones. We have just set it up on an 'Android Tablet' and it is not downloading all the images? We use it to show customers our catalogue. Any ideas. Offline components all setup on both devices
      • Drag 'n' Drop Fields to a Sub-Form and "Move Field To" Option

        Hi, I would like to be able to move fields from the Main Page to a Sub-Form or from a Sub-Form to either the Main Page or another Sub-Form. Today if you change the design you have to delete and recreate every field, not just move them. Would be nice to
      • Enable or disable any Field Rule!

        Hello Zoho Forms Community, We are excited to announce a powerful new enhancement to Field Rules that gives you greater control and flexibility in managing your form logic! Previously, if you wanted to temporarily deactivate a field rule, you had two
      • Marketing Tip #20: Increase traffic with strong meta titles and descriptions

        Meta titles and descriptions are what people see first on search results before they ever click through to your website. If your pages use generic titles or basic descriptions, you miss the chance to stand out, and search engines may not know which page
      • Different form submission results for submitter and internal users

        I'm looking for suggestions on how to show an external submitter a few results while sending internal users all the results from the answers provided by the external user. The final page of our form has a section with detailed results and a section with
      • Kanban view on Zoho CRM mobile app!

        What is Kanban? The name doesn't sound English, right? Yes, Kanban is a Japanese word which means 'Card you can see'. As per the meaning, Kanban in CRM is a type of list view in which the records will be displayed in cards and categorized under the given
      • Not able to delete a QC nor able to revert or create a cycle of manufacturing for QC failed Jobs

        Not able to delete a QC nor able to revert or create a cycle of manufacturing for QC failed Jobs
      • Dheeraj Sudan and Meenu Hinduja-How do I customize Zoho apps to suit my needs?

        Hi Everyone, I'm Meenu Hinduja and my husband Dheeraj Sudan, run a business. I’m looking to tweak a few things to fit my needs, and I’d love to hear what customizations others have done. Any tips or examples would be super helpful! Regards Dheeraj Sudan
      • is there any way to change the "chat with us now" to custom message?

        is there any way to change the "chat with us now" to custom message? I want to change this text
      • Deprecation Notice: OpenAI Assistants API will be shut down on August 26, 2026

        I recieved this email from openAI what does it means for us that are using the integration and what should we do? Earlier this year, we shared our plan to deprecate the Assistants API once the Responses API reached feature parity. With the launch of Conversations,
      • Next Page