ZOHO DESK ヘルプセンターの言語選択メニューの表示方法

ZOHO DESK ヘルプセンターの言語選択メニューの表示方法

ZOHO DESK のヘルプセンターを構築し、多言語化設定をしました。
顧客のヘルプセンター画面右上に言語選択メニューが表示されないため、弊社の契約先会社に問い合わせましたが、「通常は多言語化をオンにすると表示するためCSS を触り過ぎではないか」 という指摘のみでした。

試行中ですが表示できません。
何か要因となる情報をお持ちの方がいましたらご教授いただけますと幸いです。

↓の赤枠を表示したいのですが、表示できません。

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