A year in review: Mobile app highlights of 2020

A year in review: Mobile app highlights of 2020

Hello fellow form builders,

2020 was yet another transformative year, and it's time we take a quick rundown on the highlights. And make sure to keep reading to the end of the post, when we'll give you a sneak peek of what's to come in 2021!  

As a team, remote work brought challenges, including difficulty fostering and managing effective communication. Thanks to our Zoho tools, we've managed to stay connected and work effectively, even though we weren't next to each other.

Our focus for the year was creating new opportunities for engagement and data collection for our mobile app users. As we worked towards that goal, we listened to your suggestions and queries and rolled out new features, as we continued to support the available features in the web application. Here's a quick rundown:



What to expect in 2021: .

It's all about making data collection simpler and more effective. 


1. Communicate more clearly with image annotations. 
Annotating images lets you communicate exactly what you mean than just uploading the image itself.

2. Capture contact data with a quick scan. 
This one's for the Android users out there! Get contact details into forms quicker by letting users quickly scan their business card. The scanned information will autofill card details into the form. 

3. Capture location easier
Instead of asking respondents to enter location details, use Google Maps to capture the location information.

4. Don't sweat connectivity issues
During any internet connectivity issues, choose the offline mode and restrict the Zoho Forms mobile application from syncing with the internet. Later, on a stable internet connection, you can sync and save your form data.

5. More exciting features
  • In-app notification upon new submissions - Stay updated with notifications in your mobile device whenever a new form submission comes in. 
  • Dark Mode for live form UI - Make form filling easier for anyone using a mobile device in low light.
And that's a wrap. Happy Holidays everyone! 

Best,
Prasana


      • Sticky Posts

      • QR code and barcode scanning for mobile apps

        Hello everyone, In our past mobile apps forums we have discussed a few of our Zoho Forms mobile-specific features. Today we'll shed some light on the QR and Barcode scanning feature, available for both Android and iOS devices. QR code and Barcode QR code (Quick Response code) and barcode are machine-readable codes, which are scanned to reveal the information in them. When your users have an information as a QR code or a barcode, you can get them in your forms with a quick scan from their mobile device.
      • Discover your form submitter's whereabouts using Geolocation

        Hello everyone, Want to know where your forms are filled the most in a country, and which regions gives you the highest number of form responses? Zoho Forms brings you the solution. Just collecting basic information from your respondents is old-fashioned. Now we give you the new way to discover more relevant information about your respondents with Zoho Forms' Geolocation feature. This feature is available for both iOS and Android apps. When a user submits a form, you will get the exact location of
      • A year in review: Mobile app highlights of 2020

        Hello fellow form builders, 2020 was yet another transformative year, and it's time we take a quick rundown on the highlights. And make sure to keep reading to the end of the post, when we'll give you a sneak peek of what's to come in 2021!   As a team,
      • Your Forms Can Now Scan And Fill In Data: Introducing Business Card Scanning For iOS Mobile Devices

        Hello everyone, Getting someone's information in your forms used to require them to input data manually in each field. Not anymore: Introducing business card scanning in Zoho Forms for iOS mobile devices.    Users can now fill in forms by just scanning their business cards. Data on the card gets auto-populated in the appropriate fields: Name Address Email address Phone number Website For example, suppose you need your submitter's data for a conference registration form. With a quick scan, the form
      • 2019 in review: A look back at the Zoho Forms Mobile App

        Hello fellow form builders,    As we wrap up 2019, it's time to revisit what's happened this year in the world of the Zoho Forms Mobile App and give an outline on what's coming up next year. First things first. We want to say a big thank you for your continued support and constant feedback - keep it coming! 2019 has been tremendous for us as we continued to explore new ways to bring ease and power to mobile teams.    Here's a quick rundown of what 2019 offered!  What to expect in 2020?  We are entering

        • Recent Topics

        • Is SMTP included in the free plan?

          My client has a Zoho Mail Free 14 day trial that ends tomorrow. She has set up a domain email address with SMTP on a third party app and is wondering if it will continue working once her plan downgrades to the free forever plan. Thanks
        • Zoho mail issue.

          I have verified my domain ohhoexpress.online by adding necessary TXT and MX records. But when I am sending email to any external email id, it is showing as zohomail.com. Also while I am sending mail to internal mail id, it is saying user not found whereas
        • My email is blocked from sending

          I get this message when I try to send any message .. > Unable to send message, Reason 554 5.1.8 Email Outgoing Blocked We have urgent emails to send and the issue continues to persist from yesterday. Please help us with this issue as soon as possibl
        • [WEBINAR] Smooth year-end closure with Zoho Books (KENYA)

          Hello there, This webinar is for all Kenyan businesses looking to wrap up their financial year smoothly! Join our free session to learn how Zoho Books can simplify your year-end process. What to expect from this webinar: - All the latest updates in Zoho
        • cannot recieve or send emails

          we are not recieving or cannot send emails.Shows sysytem error
        • Zoho Sites - contact us form

          I have added a contact us form to my website. I wanted to change the layout so I deleted the section of Contact Us form. When I again try to add the section of Contact Us form, it shows error that "This form already exists on this page."  I am unable
        • switching from POP3 to IMAPI do I need to change settings in Web email?

          hi so I am using Outlook with My Zoho mail, also have Verizon email /AOL. they no longer support POP3 and said imapi is much better, so I want to switch my ZoHo to imapai. I googled and it said i need to change it in my account....i looked at my account
        • What functionality is new in the Z025 Spaces UI dashboard compared to the previous Zoho One dashboard?

          My company is interested in creating a revamped dashboard this coming year, and are trying to weigh different platform options. The new Spaces UI is said to be a more "feature-rich" dashboard experience than the previous. Could a developer please explain
        • Collections Management: #5 Convenience on Offer, using Self-Checkout

          "Is this the right page? Oh, now, it wants my address again. Why am I being redirected?" These were the exact thoughts running through Karan's mind as he tried to subscribe to an application he genuinely liked. He clicked "Buy Now", expecting a quick
        • Uploading a signed template from Sign to Creator

          Good day, Please help me on how to load a signed document back into Creator after the process has been completed in Sign. Below is the code that I am trying, pdfFile = response.toFile("SignedDocument_4901354000000372029.pdf"); info pdfFile; // Attach
        • Tip #50- A Closer Look at the Unattended Access Dashboard- 'Insider Insights'

          Having complete visibility and quick access to everything you need certainly makes managing multiple remote devices a lot easier, and that is precisely what the Unattended Access Dashboard in Zoho Assist is designed to offer. Once you go to the Unattended
        • How to update custom multi-user field in Zoho Projects?

          I'm trying to update custom multi-user fields in Zoho Projects via a Deluge function in CRM. The code I have so far is below. It works for updating standard project fields and single-line custom fields, but it does not work to update multi-user fields.
        • Tip of the Week #75– Manage your social media messages from a single shared inbox.

          Are you tired of jumping between apps or browser tabs to reply to your business's Facebook and Instagram DMs? Handling customer messages on social media might seem simple, but switching between multiple platforms can easily lead to lost messages, duplicate
        • Zoho Map integration tasks have changed - you need to "Locate all instances of Zoho Map integration tasks in your Deluge scripts by searching for the v1 marker... before 16 January 2026"

          The Zoho Map deluge integration task has been changed (as at 21 October 2025) to provide a more structured, JSON-like response. This change affects all three Zoho Map integration tasks (Geocode, Reverse Geocode, and Distance Between). More details can
        • Using files from Zoho CRM in Gemini/ChatGPT/Claude

          Hi all, I’ve got subscriptions to Gemini and a few other AI tools which I use for tasks like data enrichment, email composition, etc. In our workflow, we often receive various documents from clients — such as process workflows, BRDs/requirement documents
        • Zoho Analytics & Zoho Creator - Modified Time value

          I'm trying to use the Zoho Creator system field 'modified time' in Zoho Analytics, but it's consistently showing 12 hours 'out' In Zoho Creator In Zoho Analytics Is this a constant difference that I just need to correct with a timezone change - or is
        • Zoho CRM - Option to create Follow-Up Task

          When completing a Zoho CRM Task, it would be very helpful if there was an option to "Complete and Create Follow-Up Task" in the pop-up which appears. It could clone the task you are closing and then show it on the screen in edit mode, all the user would
        • Portal For Different Apps

          I found some older threads on this but didn't see anything very recent. I'm new to Zoho One so forgive me if my terminology is off a bit. I was hoping set up a single point of entry into Zoho One. So, many of the apps could be found in one single place
        • Calls undetected

          Zoho Voice records indicate my last call ended at 6:00 PM. All incoming and outgoing calls occurred between 6:00 PM and 7:00 PM.
        • Zoho Projects - Project Details on the Project Menu

          Hi Project's team, I've helped may businesses setup and use Zoho Project and one thing I see time and time again is confusion on where to find the Project Details information. I would be much more intuitive if Project Details was on the menu before Dashboard.
        • Introducing WhatsApp integration in Bigin

          Greetings! In today's business landscape, messaging apps play a significant role in customer operations. Customers can engage with businesses, seek support, ask questions, receive personalized recommendations, read reviews, and even make purchases—all
        • Zia Conversation Summary: Context at a glance for every customer interaction

          Hello everyone! Every customer conversation tells a story—but in CRM, that story is rarely in one place. A sales rep moving between multiple leads has to reopen long email threads, check call remarks, and revisit meeting notes just to remember what was
        • Zoho Projects - Show Task List as dropdown field on Task records

          Hi Project's Team, I noticed today that there is no field on a task record related to the task list it belongs to. A dropdown would be helpful for quickly moving tasks between lists while in a task. I know that you can go to "Other Actions" and choose
        • Changing the Default Search Criteria for Finding Duplicates

          Hey everyone, is it possible to adjust the default search criteria for finding and merging duplicate records? Right now, CRM uses some (in my opinion nonsensical) fields as search criteria for duplicate records which do nothing except dilute the results.
        • My followed tickets extension is not working under the All departments view

          Hi. I've installed the My followed tickets extension. However, when I try to open the extension under the all departments view, I get the following message: 'Sorry, this extension is not supported in the All Departments view.' How can I solve this p
        • Ticket Time Entry to Timesheet

          The title just about sums it up. I have searched here and not found anything relevant, but If I overlooked, then please set me straight.  We have staff that do nothing but close tickets in desk all day long. These tickets represent their timesheet. Is there a way to have this information sync or for a tech to go into their timesheet themselves and sync it with their tickets of the same timeframe?? We waste a ton of time doing timesheets and the old "Clock in/Clock out" isnt detailed enough for us!!
        • Calls undetected.

          The call is not showing on the call log.
        • Calls undetected

          Zoho is not reading calls made.
        • Multi-currency and Products

          One of the main reasons I have gone down the Zoho route is because I need multi-currency support.  However, I find that products can only be priced in the home currency, We sell to the US and UK.  However, we maintain different price lists for each. 
        • Archiving Contacts

          How do I archive a list of contacts, or individual contacts?
        • Missing information data Zoho inventory

          there some missing data in Zoho inventory connection. pick list stock counts bin location we have requested it via mail and the support team doesn’t gove feedback. has anyone achieve to get these info or to ask other ya les
        • Calendar Events Issues

          Not able to view scheduled events on my calendar
        • Extensions 101 webinar series: Build, integrate, and monetize with extensions

          Attention developers! Are you ready to take your extension development skills to the next level? We're excited to bring back the Extensions 101 webinar series with an expanded lineup of Zoho products and an introduction to more platform features. Last
        • Custom Related List Inside Zoho Books

          Hello, We can create the Related list inside the zoho books by the deluge code, I am sharing the reference code Please have a look may be it will help you. //..........Get Org Details organizationID = organization.get("organization_id"); Recordid = cm_g_a_data.get("module_record_id");
        • Where are recordings stored?

          I have hosted a couple of test meeting, used the "record" button to start and stop the recording but I am unable to find where are those recordings saved?  Can anybody help? Thanks
        • Zoho Desk's integration with Microsoft PowerBI delivers advanced analytics insights

          Hello everyone, Gaining advanced insights through reports and dashboards is one of the critical requirements of every business. In addition to key metrics tracked in Zoho Desk, such as agent performance, SLA adherence, and ticket lifecycle, businesses
        • Create static subforms in Zoho CRM: streamline data entry with pre-defined values

          Last modified on (9 July, 2025): This feature was available in early access and is currently being rolled out to customers in phases. Currently available for users in the the AU, CA, and SA DCs. It will be enabled for the remaining DCs in the next couple
        • IMAP error message in Zoho mail

          I cannot send emails today. Everything fine for years until today. Get a message: "You are yet to enable IMAP for your account. Please contact your administrator". Does anyone know how to correct this?
        • Enhancements to Zoho Map integration tasks

          Hello everyone, We're excited to announce enhancements to the Zoho Map integration tasks in Deluge, which will boost its performance. This post will walk you through the upcoming changes, explain why we're making them, and detail the steps you need to
        • IMAP stopped working today

          Hello! I've been a paid customer for more than 10 years, IMAP was always working fine. But today this is the error I've got on my iPhone: I've tried toggling the IMAP for my account (Mail -> Settings -> Mail accounts) off and on again, but that did not
        • Next Page