Client Script | Update - Client Script Support For Custom Buttons

Client Script | Update - Client Script Support For Custom Buttons

Hello everyone!

We are excited to announce one of the most requested features - Client Script support for Custom Buttons. This enhancement lets you run custom logic on button actions, giving you greater flexibility and control over your user interactions. This support is now available across all DCs.

Custom Buttons enables you to extend your Zoho CRM and perform a predefined set of actions based on your requirements.

What you can do with this new capability?

With Client Script support for custom buttons, you unlock a whole new level of control, interactivity, and speed within Zoho CRM. Here is what this powerful enhancement enables:

  • Trigger record-specific logic instantly, based on where and what you're viewing.
  • Auto-fill fields and suggest values intelligently for faster input.
  • Cut down clicks and complete tasks faster with in-context buttons.
  • Run guided multi-step flows that adapt to user input.
  • Prompt users for confirmation before taking action - prevent mistakes and keep control in their hands
  • Dynamically control a field’s visibility and properties, such as mandatory status, read-only state, and more
  • Act in place - no tab-switching, no disruptions, just smooth execution and much more
How to configure this new capability?

You can now create a custom button and add Client Script for the created button by following these steps.

  • Go to Setup → Modules and Fields under Customization.
  • Select a Module (e.g., Leads, Deals).
  • Click on Buttons → Then click + New Button.
  • Enter Button Name and select Action Type as "Client Script"
  • Choose Button Position and Layout details.
  • Click Create in Configured Client Script, enter the script, and click Add.
  • Select the profiles for which these buttons should be visible.
  • Click Save.

Note

The Client Script you intend to link with the button will be saved only after the custom button is saved.


Details of Custom Button Configuration with Client Script

  • Event Type - Button
  • Event Name - onClick
  • Argument - context

    The context differs based on where the button is placed.



Let's explore how to implement this through the following use cases.

Use case 1: Add Notes instantly from List View or Bulk push notes to multiple records with a click!

Zylker’s sales team often needs to add notes while reviewing or after campaigns. Currently, they must open each record individually, making the process slow and inefficient. To streamline this, the admin wants to:

a. Include an "Add Notes" option directly from the List View for individual records, allowing sales reps to add notes without opening each record.

b. Add a "Add Bulk Notes" option, allowing users to select multiple records and add a common note to all selected records at once.

a) Here is the implementation of "Add Notes" in the List Page.



b) Here is the implementation of "Add Bulk Notes" in the List view page.



Use case 2 : Import product details effortlessly from Zoho Sheet and populate the Subform with a single click!

Zylker manufactures medical instruments, and its sales representatives manage bulk orders from distributors and hospitals. Product details are typically provided in a sheet, which the sales reps must manually enter into the subform on the Order Creation Page(Create Page). To streamline this time-consuming process, the admin wants to add a custom button named "Import Products" to the Order Creation Page. When clicked, it should
  • Prompt for the Sheet ID.
  • Fetch order details (product names, quantities, and prices) from the specified Zoho Sheet.
  • Populate the Product list Subform in Zoho CRM.




    Code Sample link
Use case 3 - Send bulk emails to selected students directly from the Course Module's Related List with ease!

Zylker’s managers often need to reach out to multiple students enrolled in a course - whether to share updates, newsletters, or important announcements. Currently, they have to open each student record individually to send an email, which is time-consuming.
To simplify this process, the admin wants to provide a "Send bulk mail" option in the Student Related List under the Course record, allowing managers to select multiple students and send a personalized email to all selected students in one go.




Note

  • Client Script can be configured only from the Buttons page. The setup page displays existing scripts. Once a script is created, it can be edited and updated from the Client Script setup page.

  • Mobile support will be available in Q3, 2025.

This support will be rolled out soon. We hope you find this incredibly beneficial!






Happy Client Scripting! 


      • Sticky Posts

      • Kaizen #198: Using Client Script for Custom Validation in Blueprint

        Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
      • Kaizen #226: Using ZRC in Client Script

        Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this
      • Kaizen #222 - Client Script Support for Notes Related List

        Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how
      • Kaizen #217 - Actions APIs : Tasks

        Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
      • Kaizen #216 - Actions APIs : Email Notifications

        Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are

        • Recent Topics

        • Extend GitHub Commit Integration to Tasks in Zoho Projects

          Hello Zoho Projects Team, We hope you are doing well. We would like to submit a feature request regarding the current GitHub integration in Zoho Projects, specifically the ability to link commit information. Current Limitation: As of now, Zoho Projects
        • Add Native GitHub Pull Request Creation & Management from Tasks/Bugs

          Hi Zoho Projects Team, I am submitting a feature request to enhance our development lifecycle by enabling native GitHub Pull Request (PR) creation and management directly within Zoho Projects. The Current Limitation: Currently, the GitHub integration
        • Add Actionable “Smart Commits” for GitHub Integration

          Hi Zoho Projects Team, I am submitting a feature request to introduce Smart Commits support for the GitHub integration in Zoho Projects. The Current Limitation: Currently, Zoho Projects offers a "passive" integration. Including a Task ID in a commit message
        • Add Unified Project-Wide Development & Release GitHub Dashboard

          Hi Zoho Projects Team, I am writing to submit a feature request for a Unified Development & Release GitHub Dashboard that provides centralized GitHub visibility at both the Project and Milestone levels. The Vision: We need a single "Command Center" that
        • Add Native “Create GitHub Branch” Action for Tasks and Bugs

          Hi Zoho Projects Team, I would like to submit a feature request to enhance the GitHub integration in Zoho Projects by adding the ability to initiate a GitHub branch directly from a Task or Bug. The Current Limitation: Currently, Zoho Projects lacks a
        • One-click “Open in VS Code” from Zoho Tasks/Bugs with automatic branch checkout

          Hi Zoho Projects Team, I am submitting a feature request to enhance the development workflow within Zoho Projects, specifically the ability to open a Task or Bug directly in VS Code and automatically check out the related branch, similar to capabilities
        • How to reduce inventory valuation when not tracking individual items?

          We purchase clothing items wholesale, embroider them with a company's logo, then resell. The garment style, size, color, etc. changes according to a customer's desire, so we don't track the individual item's purchase within Zoho Inventory unless there's
        • Merge tag didn't work in the campaign sent to test email list

          Hello, I just sent out a campaign to my list of test emails (including my personal one). The merge tag that's supposed to put a first name of the contact $[UD:FIRST_NAME||]$ didn't work. Where the first name of the contact should be displayed there's
        • Add Camera Background Blur During Recording

          Hi Zoho WorkDrive Team, Hope everything is well. We would like to request an enhancement to the video recording feature in Zoho WorkDrive. Currently, the camera preview displayed during a recording does not support background blur. This is an essential
        • Sync Data from MA to CRM

          Currently, it's a one-way sync of data from the CRM to MA. I believe we should have the ability to select fields to sync from MA to the CRM. The lead score is a perfect example of this. In an ideal world we would be able to impact the lead score of a
        • How can I transfer data from Production to Development environment?

          Hi, I am using Creator V6 and would like to bring all the data in production to the Development and Testing environments? Is there an easy way of doing that or I have to export and import each table?
        • filter on sheets mobile (iOS, iPadOS) does not work

          re-posting this as a question because reporting as a problem netted zero responses... I have this issue on every spreadsheet, whether imported or created natively in Zoho Sheets. I can use on desktop without issue: but on iOS the filter dropdowns are
        • How to map fields from Zoho Recruit to Zoho People

          I've got these fields from my Job Offer that I'm trying to map to the Work information fields in Zoho People, but they arent showing up. For example, how do I get the department name field (in the job post) to map to the work information field in Zoho
        • Mass email from Report output

          Hi, I'd like to send a mass email based on a report output. The report is pulling multiple information from linked modules. Each line of the report ends up with a contact name, email and multiple field values pulled from the linked modules (some are custom
        • Introducing SlyteUI : From Idea to a Working Interface in Minutes

          Hello everyone! Are you spending hours building basic UIs? Does even the smallest customization feel like a major task? CRM customization should feel intuitive and straightforward, not time consuming or exhausting. SlyteUI makes this possible by simplifying
        • Add Comprehensive Accessibility Features to Zoho Writer

          Hello Zoho Writer Team, We hope you are doing well. We would like to submit a feature request to enhance Zoho Writer with a full set of accessibility tools, similar to the accessibility options already available in the Zoho Desk agent interface. 🚧 Current
        • How to see Tickets that require a response

          When an agent checks his work he should be able to see a list of tickets that he has to reply to. Currently he can only see if the ticket is closed or open. However the ticket might be open but we are waiting for the customers reply, so there is nothing
        • Zoho Books' 2025 Wrapped

          Before we turn the page to a new year, it’s time to revisit the updates that made financial management simpler and more intuitive. This annual roundup brings together the most impactful features and enhancements we delivered in 2025, offering a clear
        • [Free webinar] Integrations in Zoho Creator - Creator Tech Connect

          Hello everyone, We’re excited to invite you to another edition of the Creator Tech Connect webinar. About Creator Tech Connect The Creator Tech Connect series is a free monthly webinar featuring in-depth technical sessions designed for developers, administrators,
        • Issue with attaching files to a task through the API

          Hello! I've implemented a function that creates a task for every new bill that is created but I haven't been able to attach to the task the files which are attached to the bill. I have encountered multiple errors but the most common one is error 33003:
        • Trigger workflows from SLA escalations in Zoho Desk?

          Hey everyone, I’m currently working with SLA escalation rules in Zoho Desk and ran into a limitation that I’m hoping someone here has solved more elegantly. As far as I can tell, SLA escalations only support fairly limited actions (like changing the ticket
        • Can I hide empty Contact fields from view?

          Some contacts have a lot of empty fields, others are mostly filled. Is there a way I can hide/show empty fields without changing the actual Layout? I would like to de-clutter my view, and also be able to add information later as I am able. I would be
        • Agents permission per department

          Hi Team, can I setup permission for each agent what they can do in each department, for example I want account department agents to only have view access to support department tickets and not allowed to assign or reply to clients. I am sure this would
        • Ask the Experts - Live Q&A webinar

          Hello Community, We’re excited to host our very first Ask the Experts session! Join us on 7 April 2026 from 11 a.m. to 12 p.m. (IST) for this live webinar Q&A session, where you will have an opportunity to connect directly with our product experts, gain
        • Cliq iOS can't see shared screen

          Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards
        • Prevent Automatic Milestone Inheritance for Newly Created Task Lists

          Hello Zoho Projects Team, We hope you are doing well. We would like to request an enhancement regarding how new task lists inherit Milestone association in Zoho Projects. Current Behavior: At the moment, when a new task list is created below an existing
        • Hiding / removing Currency field from Layout

          Hello, I'm working on the LEAD standard layout of Zoho CRM. I like to have it as minimal as possible for our team. I could remove most of the field, but Currency is not possible. As lead, I don't quite understansd the necessity to have Currency as mandatory.
        • Updating Sales orders on hold

          Surely updating irrelevant fields such as shipping date should be allowed when sales orders are awaiting back orders? Maybe the PO is going to be late arriving so we have to change the shipment date of the Sales order ! Not even allowed through the api - {"code":36014,"message":"Sales orders that have been shipped or on hold cannot be updated."}
        • Can we have Backorder Management ?

          Can we have Backorder Management ?
        • Accept credit card payment for multiple invoices

          We have a problem with Zoho Books.  While we can charge a customer's credit card for an individual customer invoice, we cannot charge a customer's credit card for more than one invoice. In our business, it is common for a client to phone up and say, "Here
        • Anyone in Australia using Zoho Books AND has their account with NAB?

          Hi I have an account with both NAB and Suncorp. Suncorp transaction come in the next day however NAB transactions take 4-5 business days to appear. eg: A deposit made today in my Suncorp will be imported into Zoho tomorrow. A deposit made today to the NAB account will be imported maybe Saturday (Friday overnight). I have contacted both Zoho and NAB but noone seems to know why. I was just wondering if anyone else in Australia uses NAB and has this issue (or doesn't) maybe we could compare notes and
        • Newby Questions - Vendors, Customers, and Income vs. Other Income Clarifications

          Q1. For Deposits, there does not seem to be an option for "Income". "Other Income" is an option however. What is the process to add the option to assign a deposit to type "Income"? Q2. In many cases Vendors and Customer are the same. Vendors may purchase
        • ISO 3166-2 Compliant Country and Regions

          Zoho should consider implementing ISO 3166-2 standards for countries and regions in address dropdowns. It adds a lot of noise in the data when items added programmatically conform to ISO 3166-2 (e.g., TX for Texas, CA for Canada, etc.), but the few items
        • Tax on Imported goods charged by Shipping Company

          Hi Folks, I imported goods from outside Canada, for better understanding I will give an example data. imported goods value: 2000$ The shipping company sent me an invoice containing the following information: Custom duty on imported goods: 400$ Administration
        • Invoice Import Error: "Either Tax or Tax Exemption Reason is required" - Recurring Across All Attempts

          Issue Description: I'm experiencing a critical issue with invoice imports in Zoho Books. Every import attempt fails with the same error message, regardless of the tax data provided: Either Tax or Tax Exemption Reason is required. This error is blocking
        • Zia Agents in Zoho CRM: a better way to set up digital employees

          Hello everyone, If you've been using Zia Agents in Zoho CRM, so far using Connections was the only deployment method you're familiar with. You create an agent in Zia Agents (define its objective, write instructions, use tools, add knowledge base) and
        • Amazon FBA integration - Handle invoice reconciliation under different GSTINs,

          Dear Zoho Community, Thank you for the clarification regarding the Amazon FBA integration, default warehouse, and GSTIN mapping in Zoho Inventory. I understand that Zoho currently supports only one warehouse for Amazon FBA, and that all FBA orders are
        • Zoho CRM Copilot Connector

          Hello, Are there plans to release a connector for Zoho CRM and Copilot? I'm in the early research stages of potentially switching our CRM solution to Microsoft Dynamics because of its out of the box integration with Copilot. The advantage being that we
        • Zoho Sheet for Desktop

          Does Zoho plans to develop a Desktop version of Sheet that installs on the computer like was done with Writer?
        • Automation Series: Notify Admin When User Accepts an Invitation

          In Zoho Projects, a portal is an organisational-level workspace where user can manage multiple projects. To join a portal, a user will have to accept the portal invitation. However, it is important for admins to be in the loop when a user accepts the
        • Next Page