Connection Failed!

Connection Failed!

I have successfully installed and hosted 1 meeting as test. However, now I create a meeting but when I click on the start, the icon bar will show up with the rotating squares, then it will change to gray. When I hover my mouse over the icon on the task tray, it will say Connection failed ! Here is the log file...Please let me know what to do. Thanks.


************************************************************************************
Logging started from: [25-01-2008]
************************************************************************************

14:28:50 Zoho Meeting version -> 0.5
14:28:50 Connection file is C:\Program Files\ZohoMeeting\Connection.conf
14:28:50 Get Connection Details. File is C:\Program Files\ZohoMeeting\Connection.conf
14:28:50 Language file is C:\Program Files\ZohoMeeting\Language.conf
14:28:50 Language file doesn't exist in C:\Program Files\ZohoMeeting\Language.conf
14:28:50 Language file doesn't exist.
14:28:50 Return value is 1
14:28:50 CheckIfFlashPlayerSupportsProduct - The file name is C:\WINDOWS\system32\Macromed\Flash\Flash6.ocx
14:28:50 Get VerInfo - Major Version - 6
14:28:50 Get VerInfo - Minor Version - 0
14:28:50 Check Flash - The Major and Minor version are : 6 - 0
14:28:50 CheckIfFlashPlayerSupportsProduct - The file name is C:\WINDOWS\system32\Macromed\Flash\Flash8c.ocx
14:28:50 Get VerInfo - Major Version - 8
14:28:50 Get VerInfo - Minor Version - 0
14:28:50 Check Flash - The Major and Minor version are : 8 - 0
14:28:50 CheckIfFlashPlayerSupportsProduct - The file name is C:\WINDOWS\system32\Macromed\Flash\Flash9d.ocx
14:28:50 Get VerInfo - Major Version - 9
14:28:50 Get VerInfo - Minor Version - 0
14:28:50 Check Flash - The Major and Minor version are : 9 - 0
14:28:50 Check Flash - The Flash Player version supports our product UI
14:28:50 set Conf Details - Saving settings.conf
14:28:50 set Conf Details - Append Name Name not given
14:28:50 Set Connection Details. File is C:\Program Files\ZohoMeeting\Connection.conf
14:28:50 Connection Details saved !!
14:28:50 Image sets is 2
14:28:50 SSL Socket initialized
14:28:50 Communication handler thread created successfully. Thread ID: 3352
14:28:50 Timeout reset value = 25000
14:28:50 Sleeping ...
14:28:50 No one is controlling
14:28:50 Connect check meeting.zoho.com:443 Timeout is 5
14:28:50 Registering taskbar icon
14:28:50 Connected...
14:28:50 Taskbar top 728
14:28:50 Connected to meeting.zoho.com:443 - 596
14:28:50 Direct first. Result : 1
14:28:50 Connection established
14:28:51 Socket conn thread is sleeping, 24000
14:28:52 Socket conn thread is sleeping, 23000
14:28:53 Socket conn thread is sleeping, 22000
14:28:54 Socket conn thread is sleeping, 21000
14:28:55 Socket conn thread is sleeping, 20000
14:28:56 Socket conn thread is sleeping, 19000
14:28:57 Socket conn thread is sleeping, 18000
14:28:58 Socket conn thread is sleeping, 17000
14:28:59 Socket conn thread is sleeping, 16000
14:29:00 Socket conn thread is sleeping, 15000
14:29:01 Socket conn thread is sleeping, 14000
14:29:02 Socket conn thread is sleeping, 13000
14:29:03 Socket conn thread is sleeping, 12000
14:29:04 Socket conn thread is sleeping, 11000
14:29:05 Socket conn thread is sleeping, 10000
14:29:06 Socket conn thread is sleeping, 9000
14:29:07 Socket conn thread is sleeping, 8000
14:29:08 Socket conn thread is sleeping, 7000
14:29:09 Socket conn thread is sleeping, 6000
14:29:10 Socket conn thread is sleeping, 5000
14:29:11 Socket conn thread is sleeping, 4000
14:29:12 Socket conn thread is sleeping, 3000
14:29:13 Socket conn thread is sleeping, 2000
14:29:14 Socket conn thread is sleeping, 1000
14:29:15 Socket conn thread is sleeping, 0
14:29:15 Wokeup...
14:29:25 Connection down !, 0
14:29:25 Starting communicator from thread
14:29:25 The Agent socket conn thread quitted successfully
14:29:28 Timeout reset value = 25000
14:29:28 Sleeping ...
14:29:28 Connect check meeting.zoho.com:443 Timeout is 5
14:29:28 Connected...
14:29:28 Connected to meeting.zoho.com:443 - 924
14:29:28 Direct first. Result : 1
14:29:28 Connection established
14:29:29 Socket conn thread is sleeping, 24000
14:29:30 Socket conn thread is sleeping, 23000
14:29:31 Socket conn thread is sleeping, 22000
14:29:32 Socket conn thread is sleeping, 21000
14:29:33 Socket conn thread is sleeping, 20000
14:29:34 Socket conn thread is sleeping, 19000
14:29:35 Socket conn thread is sleeping, 18000
14:29:36 Socket conn thread is sleeping, 17000
14:29:37 Socket conn thread is sleeping, 16000
14:29:38 Socket conn thread is sleeping, 15000
14:29:39 Socket conn thread is sleeping, 14000
14:29:40 Socket conn thread is sleeping, 13000
14:29:41 Socket conn thread is sleeping, 12000
14:29:42 Socket conn thread is sleeping, 11000
14:29:43 Socket conn thread is sleeping, 10000
14:29:44 Socket conn thread is sleeping, 9000
14:29:45 Socket conn thread is sleeping, 8000
14:29:46 Socket conn thread is sleeping, 7000
14:29:47 Socket conn thread is sleeping, 6000
14:29:48 Socket conn thread is sleeping, 5000
14:29:49 Socket conn thread is sleeping, 4000
14:29:50 Socket conn thread is sleeping, 3000
14:29:51 Socket conn thread is sleeping, 2000
14:29:52 Socket conn thread is sleeping, 1000
14:29:53 Socket conn thread is sleeping, 0
14:29:53 Wokeup...
14:29:53 Comm Status is 0
14:30:00 AgentConsoleFS Command close 1
14:30:00 Closing Agent
14:30:01 Stopping Agent ...
14:30:01 Stopping Communicator ...
14:30:01 SSL Connect : Error in SSL Connect
14:30:01 Destroying the Agent Console
14:30:01 Setup Connection returned false
14:30:01 Destroying the Taskbar Window
14:30:01 Closing incoming data socket 924
14:30:01 De-registering taskbar icon ...
14:30:01 Trying to uninstall hook
14:30:01 The value of agent running variable = 0
14:30:01 Agent Dlg Cancel clicked
14:30:01 Trying to uninstall hook
14:30:02 Agent : The value role change = 0
14:30:02 Quitting the Meeting
14:30:02 Quitting




























































































































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