Let's Talk Recruit: Everything you need to know about emails

Let's Talk Recruit: Everything you need to know about emails



Welcome to Let’s Talk Recruit—a series where we break down Zoho Recruit’s best features, share pro tips, and help you get the most out of your hiring process. Whether you’re a seasoned recruiter or just getting started, these posts will guide you through essential tools, practical use cases, and best practices.

For our first post, we’re tackling one of the most critical aspects of recruitment—emails. From reaching out to candidates to keeping clients informed, email communication plays a huge role in hiring success. And with Zoho Recruit’s powerful email features, you can streamline the entire process.

Let’s dive in!

Getting Started: Setting Up Your Email in Zoho Recruit

​Before you start sending emails, you'll need to link your email account and authenticate your domain to improve deliverability.

Connect Your Email (POP3 & IMAP Integration)

​Imagine your team is juggling multiple email accounts—one for recruitment, one for internal updates, and another for client communication. Instead of switching between apps, you can connect your existing email (like Gmail or Outlook) to Zoho Recruit using POP3 or IMAP. This keeps everything in one place, making email management seamless. See More Link Email Account

Authenticate Your Domain (SPF, DKIM, DMARC)

​Ever had an important offer letter end up in a candidate’s spam folder? That’s where email authentication comes in. Setting up SPF, DKIM, and DMARC helps improve email deliverability and prevents phishing attacks. See More Authenticate Your Email Domain

Sending Emails: Choose the Right Method   

Recruitment involves all kinds of emails—from personalized one-on-one messages to bulk outreach. Zoho Recruit offers multiple ways to send emails, depending on your needs.

Keep Your Branding Consistent

​Want your emails to appear as if they’re sent directly from your company domain rather than Zoho Recruit’s servers? Email relay lets you use your own SMTP server, ensuring compliance and a professional look. See More Set Up Email Relay

​Personalization Matters

​Candidates are more likely to open an email from John@ABCRecruiters.com than from a generic system address. With Zoho Recruit, you can set a custom sender email, making your emails more trustworthy and professional. See More Customize Your ‘From’ Address

Work Smarter, Not Harder

Got 50 candidates to follow up with after an interview round? Bulk emails let you send personalized messages in one go. Plus, with automation, you can schedule follow-ups, interview reminders, and even rejection emails—without lifting a finger. See More Send Emails in Bulk


Avoiding Common Email Pitfalls

Even with the best setup, email issues can happen. Here’s how to avoid common problems:

Avoiding Spam Filters

If candidates aren’t receiving your emails, spam filters might be the culprit. Here’s how to stay out of the spam folder:
  • Authenticate your emails (SPF, DKIM, DMARC)
  • Avoid sending identical emails to hundreds of recipients at once
  • Use a professional and relevant subject line

Common Issues & Fixes

  • Emails not going through? Check your IMAP/SMTP settings.
  • Bulk emails failing? Make sure you’re within sending limits.
Need more help? Contact our support team at support@zohorecruit.com.

Let's Talk Recruit!

​Have you linked your email account? Did you run into any challenges? Share your experiences and questions below! Let’s help each other make the most of Zoho Recruit.

      • Sticky Posts

      • Zoho Recruit Community Meet-up - India (Venues Finalised)

        Zoho Recruit Community Meet-up - India (Venues Finalised) Namaste, India. 🙏🏼 The Zoho Recruit team is hitting the road—and we're absolutely excited behind the scenes. Join us for the Zoho Recruit India Meet-up 2026, a morning designed to make your recruiting
      • Zoho Recruit Community Meetup - London 🇬🇧 (Venue Finalised)

        Hello Recruiters! We’re excited to announce that the Zoho Recruit team is coming to the UK for an in-person Zoho User Group (ZUG) Meetup in London! This is your chance to connect with fellow Zoho users, learn from experts, and walk away with actionable
      • An update to improve email delivery | Email Authentication & Relay

        Update Rollout Latest Update: Enterprise users (8th July, 2025) This update is now live for Enterprise plan users in all regions. This includes People Plus, but not Zoho One, which will be covered in an upcoming update. Professional users (31st May 2025)
      • Zoho Recruit User Group Meet-up | INDIA 2025 (Venue Finalised)

        Hello Zoho Recruit users from India, We’re pleased and excited to announce our 2025 edition of Zoho user group meet-up in India in five cities! In this meet-up, our team of experts will help you understand the intricate nuances to use Zoho Recruit better,
      • Zoho Recruit is coming to the UK | Zoho Community Learning Series

        Customers from the United Kingdom, Exciting news: We will be in London for the Zoho Recruit user meet up. Our team will help you better understand the intricate nuances of Zoho Recruit to help you hire faster, inform about new and upcoming features, and

        • Recent Topics

        • Invalid scope choice: Workdrive integration in CRM

          Bug: There is an invalid option in the permission choices for Workdrive integration in CRM. If the entry "WorkDrive.teamfolder.CREATE" is selected, it will return a message indicating invalid OAuth scope scope does not exist.
        • What's New - February 2026 | Zoho Backstage

          February 2026 brings a major new addition and a collection of enhancements across Zoho Backstage. We thought about writing a long introduction, but the updates in this release make a strong case on their own. So we’ll skip the buildup and dive straight
        • Attaching files to emails within CRM Deals.

          Hello, We have recently started using the extension "Workdrive for CRM" (Related List) to view/store our documents for each Deal, instead of using Attachments. Overall it feels like a better way to go but the user experience is not so great when it comes
        • Anyone worked out how to export or screengrab a full heatmap?

          I'd love to be able to include a copy of a heatmap in a report but can't work out how to grab the whole thing as there doesn't appear to be an export function? Thanks in advance.
        • Establishing Relationships among contacts/leads with Reciprocal

          Is there any way to create a relationship between contacts and leads and be able to go into just one of the files and have it reciprocate the entry in the other file? For example, if I have two people say John and Jane Smith who are husband and wife.
        • Placeholder for Agent Signature in Email Templates

          Dear Zoho Team, I hope this message finds you well. We currently face a limitation when designing email templates in Zoho Desk. While we can create email templates and include a footer at the end, the agent signature is always appended by default at the
        • Custom View and Custom Fields on Zoho Books

          Hi, I have some custom fields on Estimates and Invoices. I also use Custom Views so I can have a lot of information at a glance. I want to include my custom fields as columns in my custom views of estimates / invoice, but it looks like is not possible.
        • %PaymentLink%

          Does not work. Software creates a BAD link. ....and yes payment options are turned on. Link on the invoice pdf once opened will work but this template is a joke.
        • Syncing calendar with Google Calendar doesn't work when events are sent to auto repeat

          Hi... The ZOHO CRM -- GOOGLE CALENDAR sync is broken. If I create a single event on either side, sync works, but if I create an event with auto repeat on either side it doesn't work. Furthermore, events created before the sync don't show up in the calendar.
        • Allow Global Admin to access/edit all forms without changing owners

          Hi there, Please consider adding a feature where the Global Admin of the account an automatically access/edit any form in the Company Account. I'm the Global Admin on our Zoho One plan, and we have multiple users that use/create forms. But for me to access
        • Can Zoho Marketing Automation send OTP codes via WhatsApp during user registration?

          The flow I would like to implement is: A user signs up in the mobile app and enters their phone number. The system generates a one-time verification code (OTP). The OTP is sent to the user via WhatsApp message. The user enters the code in the app to confirm
        • Where to show Customization Field ?

          Dear Sir, I have made some New Field in Item Field Customisation. Now I don't require that field in Estimate, Sales Orders etc. I just wants that field in Sales Invoice to Show/Hide... Is that possible ?
        • What's New in Zoho Analytics - February 2026

          Hello Users! We're back with another round of updates for Zoho Analytics. This month's release focuses on giving you greater flexibility in how you visualize, manage, and act on your data - with new features like custom visualizations, remote MCP server,
        • Zoho Books (and other Finance Suite Apps) - Clickable Item Name on Invoices and Reports

          Hi Zoho Books team, It would be really helpful if the Item Name on Reports were clicable to take me to the item. The same on Invoices, often I am looking at an invoice and I want to look at the deails of a product. A link here would be helpful to jump
        • ZOHO Reports are taking longer time to get refresh

          Hi Team, Since last few days, I'm facing issues in getting updated reports. For eg: right after making an expense entry or even posting a journal, it is taking longer then expected for the updated reports. Refer below: "You are viewing the report that
        • Display actual mileage on an invoice

          My users are creating expenses in Zoho expense. For example, they expense 10 miles and get paid 7 dollars (10 miles * IRS rate of .70). If I look at the expenses in Zoho Books, it does show them at 10 miles at .70 cent When I add these expense to an invoice
        • Can't change form's original name in URL

          Hi all, I have been duplicating + editing forms for jobs regarding the same department to maintain formatting + styling. The issue I've not run into is because I've duplicated it from an existing form, the URL doesn't seem to want to update with the new
        • Can you create relationships BETWEEN contacts within the same module

          I am setting up my CRM, and I want to have a way to connect contacts within the same module.  Is there a way to do this?  If not - how do I decide how to split up contacts to make connections?  What are best practices for this? We have clients who need
        • Function and workflow to create customer payment and send receipt

           I am attempting to set up a workflow/custom function for the automatic creation of a customer payment and sending the email receipt, but am receiving the error "Improper Statement Error might be due to missing ';' at end of the line or incomplete expression" I've been over everything several times and cannot see where the error is (code is copied into the attached document).  I haven't used custom functions before with Deluge, so it's very likely something very simple, or I've completely mucked
        • Disable Sign Up option in Zoho Creator Portal and show only Sign In page

          Is it possible to disable the Sign Up option in a Zoho Creator portal? The requirement is to show only the Sign In page and completely remove or hide the Sign Up page, so users cannot create accounts directly from the portal login page. Is there any setting
        • Restrict Payment Methods

          Allow us to restrict certain payment methods specific for each customer.
        • How to install Widget in inventory module

          Hi, I am trying to install a app into Sales Order Module related list, however there is no button allow me to do that. May I ask how to install widget to inventory module related list?
        • Can I view the KB in the same way as a customer logged in as my Agent?

          Sorry if this seems a mad question.  I have some Articles that I want to be seen by my Agents and the status of these is set to Agents only.  We also have some that are set to Public. When I sign in with my private email address (as a customer) I can
        • What’s New in Zoho Inventory — Latest Features, Integrations & Updates | December 2025

          Zoho Inventory has evolved significantly over the past months, bringing you smarter, faster, and more connected tools to streamline your operations. Whether you’re managing multichannel sales, complex fulfillment workflows, or fast-moving stock, our newest
        • Which user's capacity is used for Shared Mailbox storage?

          We use shared mailboxes at our company, and their size is increasing daily. Which user(s)'s total mailbox limit is being used up by this space?
        • Evernote (ENEX) import limitations

          I have been with Evernote since 2010, but the latest price increase is ridiculous. I am currently testing Zoho Notebook as a replacement. I am impressed so far - if it were not for critical need to import legacy Evernote notes, I would 100% migrate to
        • Can I create a CODE 128 custom field for my items in Zoho Inventory and then use it for generating Sales Orders?

          Can anyone helps me, I don't want to use the SKU code for scanning my products.  ​Because all my products have a CODE-128 label attached.
        • Prevent duplicate with custom fields?

          I was wondering something about custom field/custom modules in Zoho Desk. For some reason you can make a custom field mandatory but not unique? For example, if I create a custom module to manage equipment and renewal and make a field serial number no
        • Zoho Books' 2025 Wrapped

          Before we turn the page to a new year, it’s time to revisit the updates that made financial management simpler and more intuitive. This annual roundup brings together the most impactful features and enhancements we delivered in 2025, offering a clear
        • Multiple Vendor SKUs

          One of the big concerns we have with ZOHO Inventory is lack of Vendor Skus like many other inventory software packages offer. Being able to have multiple vendor skus for the same product would be HUGE! It would populate the appropriate vendor Sku for
        • Create Invoice automated with Package

          Does anyone knows how to create an invoice from a SO when we have created the package? We do these manually. and validate that the product packed is the product invoiced (if the order is partially packed) Regards, JS
        • Unable to integrate Zoho Projects and Zoho Workdrive

          I'm a Zoho One subscriber. When I go to Zoho Projects > Settings > Marketplace > Zoho Apps I do not see an option for Zoho Workdrive but I do see one for Zoho Docs that does nothing. How do I get the option to integrate Zoho WorkDrive and Zoho Proje
        • Disable payment thank-you emails

          Hello, can someone please tell me how to disable sending of the "Payment Thank-You" emails? 
        • How to backdate record payment for the invoice

          I would like to record a payment which happened 2 days ago, but I am not able to select any date later than today. I backdated the invoice, too, but it doesn't change anything
        • Help with deluge script

          Hi Community, this is my first Deluge script. I've pieced it together from reading various articles I want to use it in a workflow to 1 Convert a lead to a contact 2. Create a record in a custom module Below is what I have got so far but it does not fire
        • Marketer's Space: Why email authentication matters in Zoho Campaigns

          Welcome back to another post in Marketer's Space! If you've recently started using Zoho Campaigns, you've probably come across terms like SPF and DKIM. You may have also noticed emails that show "via zcsend.net" in Gmail when testing or sending campaigns.
        • Feature Request: "Send Invitation" Toggle for Events

          I am writing to request a critical "Quality of Life" update for the Activities module. Currently, adding people to the Participants field in an Event triggers an automatic email invitation/acceptance tracking with no way to opt-out. For general events
        • Edit email address that appears on invoice

          Hi How do I change the email address that appears on invoices, it is showing the email address that i used to sign up to zoho with but I want to change it to another email address that we use for accounts. also is there a way to edit the position of a
        • Introducing Zoho Sprints 3.0

          Zoho Sprints is consistently evolving in steady increments. The introduction of the latest version, with its enterprise level solutions, brings to you advanced capabilities that propel your agile efforts in the right direction. Here's a quick glimpse
        • Google Fonts Integration in Pagesense Popup Editor

          Hello Zoho Pagesense Team, We hope you're doing well. We’d like to submit a feature request to enhance Zoho Pagesense’s popup editor with Google Fonts support. Current Limitation: Currently, Pagesense offers a limited set of default fonts. Google Fonts
        • Next Page