How to close an account when you added your domain in Zoho Mail?

How to close an account when you added your domain in Zoho Mail?

Many users are struggling to close their Organization account created in ZohoMail. 

The steps below should help you  seamlessly  close your account.

Please login as the Super Admin for your Organization.
  • Go to Control Panel > User Details > Remove other users except the Super Admin from the list. 
             (NOTE: If no other users are added except you, then go to the next step)
  • Go to Domains > Delete the domain(s) you added with us.
  • Go to Dashboard > Delete Organization.
  • Go to http://accounts.zoho.com > Settings > Close Account.
Hope this helps for now.

Regards,
ZohoMail Team


      • Sticky Posts

      • Important update! Re-authentication mandated for sensitive admin operations in Admin Console.

        Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performed

      • Important announcement: IPv6 support in Inbound gateway

        Greetings from Zoho Mail team. We are happy to announce the support of IPv6 support for receiving emails in Zoho Mail. This post mainly addresses the admins who have configured inbound gateway for their organisation. As a part of the changes related to

      • Administrators now have permissions to access the Subscription and Payment details.

        Hello everyone! Hope you are all staying safe during these trying times. To ensure that your organization's email service, the backbone of communication, does not get affected due to inadvertent negligence by the super administrator, we have made a few changes in our roles and permissions to handle subscription and renewal smoothly. Earlier, any organization's Subscription and Payment information in Zoho Mail could be accessed only by the organization's Super Administrator. Now, based on requests

      • Move ahead from Docs to WorkDrive - WorkDrive is now available in all Workplace plans!

        Dear all,  We are glad to announce that WorkDrive is available across all the Workplace plans, with added storage and extensive team features.  Zoho WorkDrive is now available for all users, including those who subscribed before Zoho WorkDrive was introduced

      • Announcement - Changes in Custom login page

        In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure.  You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'.  We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done

        • Recent Topics

        • CRM portal users can now log in using their mobile phone numbers

          Hello everyone! You can now invite portal users using their mobile phone numbers. These portal users will be able to log in using their mobile number and OTP. Templates for these portal-related SMS can be customized as per your needs. This enhancement

        • Zoho CRM: Las últimas novedades de 2024. ¡No te las pierdas!

          ¡Hola, Español Zoho Community! Aunque sabemos que en estas fechas muchos de vosotros estáis ya disfrutando de un merecidísimo descanso, no queríamos acabar el año sin haceros un resumen de las actualizaciones más interesantes de los últimos tres meses,

        • Assistance Required: Custom Model Record Not Visible in Zoho CRM Sandbox

          Dear Team, I hope this message finds you well. I have created a custom model in the Zoho CRM Sandbox account and am currently adding records to it using Python. While I am able to fetch the module data programmatically through Python, I am unable to see

        • Automatic Updates for Zoho Desk Extensions

          Dear Zoho Desk Team, I hope you're doing well. We would like to request the addition of an automatic update feature for Zoho Desk extensions. Currently, updating extensions requires manually searching for updates and clicking the update button. This process

        • Automatic Updates for Zoho Desk Extensions

          Dear Zoho Desk Team, I hope you're doing well. We would like to request the addition of an automatic update feature for Zoho Desk extensions. Currently, updating extensions requires manually searching for updates and clicking the update button. This process

        • UI Arabic

          can i change the member portal UI to arabic in zoho community?

        • Dialing Microsoft Teams Phone Service via Zoho CRM

          I am using the VOIP option in Microsoft teams for my office phone system. I was hoping to have a way to dial numbers directly from Zoho CRM, but don't see anything in the Teams Integration or in the Telephony integration that will enable this. Does anyone

        • Issue with skip_workflow Not Preventing Edit Workflow Trigger

          Hi Team, I am trying to upload a file to a form in Zoho Creator. However, during the upload, an edit workflow is being triggered. I want to prevent this workflow from running, so I have used the skip_workflow parameter as mentioned in the API documentation:

        • How to make the default currency type in a certain module different from the base currency>

          We have US dollar as the base currency. Also we have two more other currency types. In a custom module, we would like to make another currency as the default one rather than USD. Is it possible to do? How? Thank you very much!

        • Unable to unlink a Bigin account from Zoho Campaign

          I have an old Bigin account that not longer exists but somehow it's still linked by my Zoho campaigns. I am trying to unlink the old Bigin account so I can add my new Bigin account, but when I deny access to the old one, nothing happens (it won't unlink

        • Zoho Upgrade Failure Multiple TImes

          I want to add users to my Zoho CRM. I have carried out the process up to OTP verification, but then it always fails at the confirmation stage. This failure has occurred repeatedly even though the OTP has been successful. Is there a solution to this

        • Import from GoHighLevel to Zoho CRM

          Has anyone been successful with this? I don't want to integrate with GoHighLevel just import/migrate everything over to Zoho

        • Introducing 'Queries' In Zoho CRM

          Hello everyone! We are here with an exciting feature - Queries in Zoho CRM! A little context before we dive right into the feature specifics :) In today’s fast-paced business environment, immediate access to relevant data is essential for informed decision-making.

        • No data/body passed to REST server for DELETE by InvokeURL

          Hello Zoho, It seems no data or body of HTTP request is passed to REST server when request type DELETE is used for InvokeURL function. I tried to send DELETE using cURL command and from Python, it worked without problem. The problem occurs only with Deluge's

        • Recurring Bookings

          Will Zoho Bookings ever offer an option to the customer to schedule recurring meetings (unlimited) for the same days/times? Making a client schedule the same days/times for an entire month is a tedious process. I'd like to offer the option upfront to

        • iCloud integration

          I noticed from reading other threads that native integrations with Google Meet and Microsoft Teams are right around the corner. Are there other integrations and fixes to existing integrations coming? There are 2 things keeping me from using Zoho Bookings:

        • How do I associate pricebooks to a customer?

          I setup a few pricebooks, that worked fine. But now the only thing I can do with it, when I enter a quote or sales order, I can select which pricebook to use, but I have to do this product by product every time I add one. Is there a way to connect a pricebook

        • Introducing Dark Mode / Light Mode : A New Look For Your CRM

          Hello Users, We are excited to announce a highly anticipated feature - the launch of Day, Night and Auto Mode implementation in Zoho CRM's NextGen user interface! This feature is designed to provide a visually appealing and comfortable experience for

        • Directly Edit, Filter, and Sort Subforms on the Details Page

          Hello everyone, As you know, subforms allow you to associate multiple line items with a single record, greatly enhancing your data organization. For example, a sales order subform neatly lists all products, their quantities, amounts, and other relevant

        • Subforms and automation

          If a user updates a field how do we create an automation etc. We have a field for returned parts and i want to get an email when that field is ticked. How please as Zoho tells me no automation on subforms. The Reason- Why having waited for ever for FSM

        • Pulling Specific Products from Sales Orders in Books to a CRM Record

          We currently process orders directly through our website (woocommerce) as well as through manual sales orders in zoho books. When an order comes through the website, all of the individual products from that order show up in the CRM record of that customer.

        • Functions - How to pass Dynamic Parameters / Arguments?

          I am trying to create a generic function that I can use to update a given field with the name of the user and a given field with a datetime. The purpose of this is to have a history of major actions within the CRM record itself so it is easier to query

        • Locking Certain Feilds

          Hello! I was wondering if there was a way to lock certain fields from being changed until another field had been filled in. For example, my origination has a chain of blueprints that have to be filled in for someone to properly convert from the "Leads"

        • Link Zoho Inventory to Clover POS

          Is it possible to link zoho Inventory to Clover POS?

        • Email Notification to WordPress Blog Subscribers

          You know when a new WordPress blog is published, your subscribers will be notified via email with a link to that blog? Jetpack does it but I'm hoping to get away from it or any other specialized WordPress plugin (like MailPoet), and instead, use a dedicated

        • How to upload a file to form file upload field from deluge script.

          Hi guys, I need to store API response into Form File upload field . I'm not getting any errors but PDF file is not assigned to file upload field. You can check possibilities using below details: Method: POST URL: https://v2.convertapi.com/convert/web/to/pdf?Secret=<<SecretKey>>&Token=<<APIKey>>&Url=https://www.google.com You need to generate secretKey and APIKey by Login to https://www.convertapi.com/a/su Response: { "ConversionCost": 4, "Files": { "FileName": "www_google_com.pdf", "FileSize": 68342,

        • Error AS101 when adding new email alias

          Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.

        • Lookup field - Can I avoid using advanced search?

          I have a lookup field in my app that has surpassed 500,000 records, now basic search is disabled and I'm forced to use advanced search. That adds multiple steps to what used to be very simple. Before: Select field > Type last digits of product code and

        • How Can I Easily Access and Manage My GEPCO Online Bill Using Zoho Sheets?

          Hello everyone, I'm looking for an efficient way to access and manage my GEPCO online bills. I've heard that Zoho Sheets can be a powerful tool for organizing and tracking bills, but I'm not sure how to set it up for this specific purpose. Does anyone

        • Why Doesn't TrueSync Desktop App Have an Auto-Update Feature?

          I have to manually update the app myself. I think it's a big shortcoming.

        • Zoho Sign Custom Domain

          Any plans for Custom Domain?

        • Multiple date selection

          Hello, we want create app for our company. We need create tasks for our employers. For example - 1 employer have task every Friday the whole year. Second have task every Monday for 6 months. For simple way create Multiple date selection in date form

        • Book project costs to tasks

          Hi all, New to zoho but far from new to this sort of platform. I've been scouring the web for a suitable platform for my growing business. I'm currently using Xero and WorkFlow Max but it lacks a key need. I signed up to zoho projects and books to test

        • SalesIQ-Desk integration update: Seamless helpdesk ticket editing in-chat!

          Did you know you can now edit your desk support tickets within SalesIQ? Happy to announce the latest update to the SalesIQ-Desk integration. Managing your customer support tickets within SalesIQ just got even smoother and better. No more toggling between

        • Been getting this error, every now and then "Get count limit exceeded, please try again after 3 mins"

          it is really annoying.

        • Tags on notes aren't syncing correctly on Android

          I've created notes on the desktop version that have several tags assigned, but on both my Android devices those notes only have ONE of those tags instead of all of them, despite the actual content of the note being correctly synced, and I'm also starting

        • Unlocking New Horizons: A Year in Review

          As we bid farewell to 2024, let's celebrate and revisit the key highlights of the year. From adding a new edition to cross-platform enhancements, here’s a roundup of all the feature updates designed to simplify accounting, optimize financial management,

        • IP Addresses for Whitelist

          Hi,  Where can I get a list of the IP addresses I need to whitelist for accessing Zoho Desk? TIA

        • Campaign API Error 2001

          I'm getting a 2001 Error stating "Error in subscription. Please try after some time." I've waited but it continues to persist. I"ve copied and pasted the exact request on the API website yet that doesn't work either.

        • How to list Expenses that have not been matched to a Bank Transaction

          In ZoHo books I use expenses to record invoices I receive. I know I should probably uses Bills for this but Bills was not available in the Free edition I initially used. When I upgraded I contunued to use Expenses. I'm trying to find a way of listing

        • Next Page