How to find what really matters on Twitter, and other important stuff

How to find what really matters on Twitter, and other important stuff

Hey, everyone!


It's just another day at Zoho Social, except we're bringing out some nifty little features to make things a little bit easier for you. We constantly try to improve our product in order to give you the best experience, and that includes regularly updating our current features to help you get the most out of our product.

On that note, allow me to introduce the advanced keyword search in the monitor tab for twitter. There are some pretty cool things that you can do with this, and I'm going to walk you through all of them.




  • Filter tweets based on content

 

Earlier, in the Keyword Search column in Monitor, you'd have been able to only look for tweets that contain a particular word or a few specific words. With this update, you can now filter tweets based on their content. Suppose you're interested in tweets that contain images, or videos, or tweets that contain a link or contain any media- just click on the drop-down menu, and under the "Filter Search" option, you will be able to find content that you feel is most relevant to your brand.

  • Exclude keywords from the search

 

Instead of looking at ALL the tweets that relate to the keyword you've chosen, there may be times when you're looking to exclude a particular word from your results. Let's assume you're monitoring your brand, and you want to see if there are any tweets that are critical of your business- you can type in "awesome" or "amazing" or any other superlative in the "Exclude" box under the "Filter Search" option. Although we hope you'll always find fewer search results with the positive keywords filtered out!


  • Filter tweets based on languages


Sometimes, people may be tweeting in their native language, or in languages that are not English, and they could still be saying things that are relevant to your business. Can't miss out on that, can we? The advanced keyword search for twitter gives you the option of filtering tweets based on languages- and there are 61 languages you can choose from. Pretty nifty. If you want to see what the indigenous tribes of Canada are tweeting about your product- we've still got you covered.

  • Exclude retweets

 

Because who wants to see the same tweet multiple times, right? People retweet things all the time, and if a tweet you're looking for has been retweeted- well you may feel like it's cluttering your column. With the exclude retweet option, you can ensure that only the original tweet shows up in your feed, while the retweets are excluded- leaving your monitor column clutter free.


  • Filter by tweeter tweet author


Is tweeter a word? Or is it Tweet owner? Tweety bird? Well, that's a debate for another day. The point is- you can now filter tweets based on the person who's made them. You can also look for tweets that are posted by a specific person, by yourself, or by any verified profile. This makes it easier for you to see what specific people feel about your brand.


  • Filter by mentions


Now, you can also filter tweets based on the profiles that they mention. If you're a travel-based agency that's tracking "holiday" in the monitor tab, you can now go a step further and also track tweets that contain the word "holiday" and also mention your brand. The filter by mentions can also be set up to track tweets that mention any other specific user as well, so you can keep tabs on whether your competition is being mentioned in the tweets you're looking for.


  • Filter by location


You can now track tweets based on the location they were made from. Want to know what people in the middle east think about your product? Just use the location filter. So now, if you REALLY want to know what the indigenous tribes of Canada think about your product, but you suspect that they may be tweeting in English- just use the location filter. Ah-ha!


There are also no restrictions on the number of advanced filters you can use while searching for a tweet- which means you can search for tweets made from your hometown that include images, are not retweets, mention your brand, and are made in your mother tongue. You now have full control on what kind of tweets you want to see. The possibilities are endless.


That's all we have on the advanced filters front. 

 

There are also a couple of other little changes that we've done- we've moved the calendar. You'll now see it as a filter when you're looking at your scheduled posts. Simply choose a date on the calendar, and you'll be able to see the list of posts that are scheduled to be posted on that date.




We also have a pretty useful update for those who have integrated Zoho Social with Zoho CRM (If you haven't, why not?) You'll now directly be able to view your CRM Contacts/Leads in CRM. When you view a Contact/Lead, you will see a link that says "View in CRM" just under the name. This option is also available in the contact pop-ups that you'll see throughout the product. So now, if you want to get more detailed information, or if you want to take any action directly from CRM, just click this link and voila! You're all set. 








That's all from me for today! We're working on a lot of new features for Social, so the next few weeks should be very interesting- to say the least. There is a lot to be excited for, so keep watching this space to stay updated!

In case you have any questions, feel free to respond to this post, or you can reach our support team at support@zohosocial.com

Cheers, and hope you have a great day!
The Zoho Social Team.



      • Sticky Posts

      • Introducing Inbox in Zoho Social

        Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign them
      • A decade together - Thank you for being a part of the journey with Zoho Social!

        A decade ago, we started Zoho Social with a simple vision: to make social media management easier, smarter, and more impactful for your business. What began as a small idea has grown to a powerful platform that helps businesses across the globe reach
      • Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social

        Hello everyone,   We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions  LinkedIn is one of the most popular
      • Introducing advanced statistics for all your social media posts

        When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
      • It's here! A Publishing Calendar to give you better view and more control over your posts.

        Hello!   Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out.  In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day.  Here we go! Introducing... an all-new Publishing Calendar,

        • Recent Topics

        • Domain renewals

          Need to know how hoe to renew the domain
        • MX shopify problem

          hello, i added all MX values in my shopify DNS - it shows those values on the shopify panel + your toolkit. I tried to send some email and it works, however on my gmail it says they cant verify this email. When i try to answer into my domain's email -
        • Best Way to Manage Email Notifications While Running a Strategy Website

          I am currently managing a content-based website, and I use Zoho Mail for handling contact forms, user queries, and collaboration emails. One challenge I am facing is organizing incoming emails efficiently, especially when messages come from different
        • What is the maximum email domains ?

          I help manage about 20 associations and I'm looking for a way to centralize them in one place. Does Zoho Mail pro or enterprise support 20-30 domains for 3-5 users each?
        • Add to Workdrive filter

          I'm trying to create a filter that will upload attachments in emails and the e-mail body to a folder in workdrive. I am able to do one or the other (attachment, or e-mail content), but not both. I first tried it using the "Email (EML) + attachment" option.
        • Forgot my admin Panel Id and password

          Sir, I have an account , where a domain mycityestate.in is added for Zoho email , now it is hard for me to manage email because i have forgotten the Email account and password registered with Admin Panel of Zoho. Just need email name which is registered
        • MCP no longer works with Claude

          Anyone else notice Zoho MCP no longer works with Claude? I'm unable to turn this on in the claude chat. When I try to toggle it on, it just does nothing at all. I've tried in incognito, new browsers, etc. - nothing seems to work.
        • Image Compression Options

          Much better if we have level of options to compress the image [20%, 40%...] We are dealing with service reports daily that has before and after photos (image field)- the file size too large and one thing, the current limit is 10mb or 15mb for report
        • Blocklist candidates in Zoho Recruit

          We’re introducing Block Candidate, which helps recruiters to permanently restrict a candidate from applying to current/future job openings. Once the candidate is blocked, they will no longer be able to participate in the recruitment process. This will
        • Pass shipping info to payment gateway Zoho Books to Authorize.net

          For some reason the integration from Zoho books to Authorize.net does not pass the shipping address. Authorize.net is ready to receive it, but zoho books does not send it
        • Knowledgebase SEO

          We have a custom-domain mapped help center that is not restricted via login. I have some questions: a) will a robots.txt file still allow us to control indexing? b) do we have the ability to edit the sitemap? c) do category URLs get indexed by search
        • Problem with CRM Connection not Refreshing Token

          I've setup a connection with Zoom in the CRM. I'm using this connection to automate some registrations, so my team doesn't have to manually create them in both the CRM and Zoom. Connection works great in my function until the token expires. It does not refresh and I have to manually revoke the connection and connect it again. I've chatted with Zoho about this and after emailing me that it couldn't be done I asked for specifics on why and they responded. "The connection is CRM is not a feature to
        • New Features: Repeat Last Action, Insert Cut/Copied Rows/Columns and Hyperlink

          You might have noticed the constant updates to Zoho Sheet of late. Here are 3 more features that have been added to Zoho Sheet recently: F4 - Repeat Last Action Insert Cut/Copied Rows and Columns Insert Hyperlink Here is a screen cast demonstrating each of these features. Read further below to learn more about these new features. F4 - Repeat Last Action: You can now repeat the last action you made on your spreadsheet by using the keyboard shortcut, F4. It is quite handy and helps you get your work
        • Need help getting my mail on iPhone and Tablet

          I need to access my Zoho mail via the iPhone Mail app. I have entered the login name, password and the incoming and outgoing servers, which my Mail Settings page says are imappro.zoho.com and smtppro.zoho.com. The iPhone keeps saying it cannot authenticate.
        • Add an background image to an email template in CRM

          Hi all, We wants to put an background image behind all our email templates. Is there a way to import this thru html. If i put the option background image in <body style="background-image:...</body> and i look to the preview it shows our background, but
        • Is there a way to show contact emails in the Account?

          I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detail
        • How do I bulk archive my projects in ZOHO projects

          Hi, I want to archive 50 Projects in one go. Can you please help me out , How can I do this? Thanks kapil
        • Copy contents of File Upload Field into Workdrive

          Hello, I have set up our CRM so that a Workdrive folder is automatically created for each Deal via workflow, this adds the id of the folder into a dedicated field. We also have a field on each Deal called 'Approved Layout', which is a file upload field.
        • Deleting a memorized email address

          How can I delete a memorized email address? Even though the address has been deleted from Contacts, Zoho mail still auto suggests the address when typing it into the TO field. Thanks!
        • 553 Relaying disallowed. Invalid Domain - gzkcompany.ro

          Hi there, Can you please assist me in getting the right domain settings? I just renewed my domain subscription, after expired and i got error: 553 Relaying disallowed. Invalid Domain - gzkcompany.ro Zoho mail can receive emails, but its impossible to
        • Not able to receive emails for a while

          I am not able to receive emails for a while now.
        • Confirmation requested: eligibility and process to downgrade to Forever Free — tenant bigbanghawking.com

          Thank you for your reply. I am testing Zoho Mail from Brazil with the tenant bigbanghawking.com (endpoint: mail.zoho.com) and we are currently on the Premium trial that expires 21/01/2026. Before deciding whether to pay or cancel, I need written confirmation
        • Create Tasklist with Tasklist Template using API v3

          In the old API, we could mention the parameter 'task_template_id' when creating a tasklist via API to apply a tasklist template: https://www.zoho.com/projects/help/rest-api/tasklists-api.html#create-tasklist In API v3 there does not seem to be a way to
        • Zoho API v2.0 - get ALL users from ALL projects

          Hello,        I've been trying to work on an automatization project lately and I find it difficult to work with this strict structure. To be more explicit, if i would like to get all users participating in a project i would need to get all projects first.       Same thing with projects. If i want to get all projects, I would need to get all portals first.        The problem with this aproach is that it consumes a lot of time and resources.             I want to ask if there is another way of getting
        • الموقع لا يقوم بالسداد

          السلام عليكم ورحمة الله وبركاته وبعد من أمس وانا احاول السداد للدومين YELLOWLIGHT ولا اتمكن من السداد اقوم بتعبئة جميع البيانات ولكن دون جدوى يطلع لى حدث خطأ ما
        • New in Office Integrator: Enhanced document navigation with captions and cross references

          Hi users, We're pleased to introduce captions, table of tables and figures, and cross-references in the document editor in Zoho Office Integrator. This allows you to structure documents efficiently and simplify document navigation for your readers from
        • Where Do I set 24h time format in Cliq?

          Where Do I set 24h time format? Thanks
        • 🎉 ¡Seguimos trayendo novedades a Español Zoho Community! 🎉 Confirmada la agenda y ubicación para los Workshops Certificados

          Si todavía no te has hecho con tu entrada para nuestros Workshops Certificados del próximo 26 y 27 de marzo o, por el contrario, estabas esperando que confirmáramos dónde los celebraremos, ¡este post es para ti! 📍¿Dónde nos vemos?📍 Nuestros Workshops
        • User is already present in another account error in assigning users to marketing automation

          Hello everyone Greeting, I had a problem in assigning user in marketing automation, when I try to add it I see this error: (User is already present in another account error) what should I do?
        • How do I get complete email addresses to show?

          I opened a free personal Zoho email account and am concerned that when I enter an email address in the "To", "CC", fields, it changes to a simple first name. This might work well for most people however I do need to see the actual email addresses showing
        • What's New in Zoho POS - January 2026

          Hello everyone, Welcome to Zoho POS’s monthly updates, where we share our latest feature updates, enhancements, events, and more. Let’s take a look at how January went. Sort and resolve conflicts Conflicts are issues that may arise when registers and
        • Outlook is blocking incoming mail

          Outlook is blocking all emails sent from the Zoho server. ERROR CODE :550 - 5.7.1 Unfortunately, messages from [136.143.169.51] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). It looks
        • Not receiving email from customers and suppliers

          I am getting error . most of the customers tell me not able to send me email please check i have attached screenshot
        • Create user

          Hello I want to create user, but i get this error Unusual activity detected from this IP. Please try again after some time.
        • File emails in Shared email folder

          Hi, I am unable to allow users to collaborate in Shared email folders: User 1 shares a folder let's say "SharedTopic" with full permissions Users 2 and 3 can see this folder but are unable to add emails to this folder or search in this folder. For example,
        • Consolidated report for multi-organisation

          I'm hoping to see this feature to be available but couldn't locate in anywhere in the trial version. Is this supported? The main aim to go to ERP is to have visibility of the multi-organisation in once place. I'm hopeful for this.
        • How to Switch from Outlook for Mac to Outlook for Windows

          The most often used file formats for users to manage crucial data are OLM and PST files. PST files keep a copy of data on the configured system from Outlook, while the OLM file contains the Mac Outlook data items, which are only accessible with Outlook
        • Name autocomplete

          Hi, During searching emails the web tool does not always propose the auto-completion of the saved emails. As a result I either have to go to contacts and look up the exact email, or the exact full name including the middle name and any dots, which is
        • Are custom portals accessible on the Zoho learn smartphone app?

          In other words, can users external to my organisation, once signed up, use the app in the same way as internal users? Thanks
        • How to increase my Zoho sign limit.

          I cannot send a document/contract for signature. Zoho sign says I reached my monthly limit. May I know how to fix this please? Thanks! 
        • Next Page