Incident Report: Temporary Server Down on July 2, 2024

Incident Report: Temporary Server Down on July 2, 2024

Dear Users,
We wanted to inform you about a temporary outage that affected our servers earlier today. Here are the details:
Incident Details:
Date and Time: July 2, 2024, from 08:00 AM to 08:07 AM AEST
Affected Region: Australia
Affected Service: cliq.zoho.com.au
What Happened: Our caching system experienced connection issues, which resulted in user request failures. This disruption was isolated to the servers managing cliq.zoho.com.au.
Immediate Response: The issue was resolved automatically with no manual intervention required.
Next Steps: We are currently conducting a thorough analysis to determine the root cause of the connection issue. Our team is committed to ensuring that such disruptions are minimized in the future.
We apologize for any inconvenience this may have caused and appreciate your understanding and patience.
Thank you for your continued support.
Best regards,
Farheen R,
Zoho Cliq Team




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