Kiosk Studio wrap-up | How our community used kiosks in 2024

Kiosk Studio wrap-up | How our community used kiosks in 2024

Hello, everyone!

Happy new year! The end of 2024 has been busy, and 2025 promises to be bigger and better.

As we ring in the new year, let's rewind and look at Kiosk Studio, our no-code customization tool. The past 300 days have seen the CRM community embrace this feature, as seen by the 200+ combined replies to our early access post and general release post.

Milestones

Let's look at some important milestones we've crossed in 2024:

Kiosk Studio and you

Let's look at some interesting facts when it comes to kiosk usage in 2024:

Who loves kiosks more? Admins who like the easy configuration? Or users who love the smooth execution?
  • Admins around the world have created a whopping 12,000+ kiosks combined so far!
  • Not to be outdone, users have executed kiosks a staggering 290,000+ times!
  • We're calling this a tie for 2024 (though we want to thank the admins for trying out this feature in the first place)!
An IT specialist, a consultant, and a realtor enter a kiosk...
Building kiosks for the IT-related domains was the most popular usage of kiosks, followed by consulting, real estate, insurance, and banking, showcasing Kiosk Studio's versatility across industries.

October 2024 was Kiosktastic!
Users executed kiosks 45,000+ times in October—the highest in 2024!

Custom button > Kiosk is a crowd favorite!
As you know, kiosks can be accessed from multiple locations in the CRM. Users have accessed kiosks via custom buttons the most, followed by the home page dashboard and record detail views.

We loved your feedback in the community, so please keep it coming
From appreciation to detailed feedback to bugs, the Zoho CRM community kept the conversation going with the product team to make kiosks better. Here are some favorites:
  • "Crazy, I've seen some clients segregate the commercial flow because they preferred to use other tools that guided the pre-sales team with pre-defined scripts. This will solve a lot of bureaucracy and is a very strong ally with the blueprint processes."
    First comment on our early access post. Thanks, Andres !
  • "Thank you for enabling this for me. Here is my initial feedback." Jordan Talmor proceeded to list 15 discrete observations that our product manager appreciated very much!
  • Yosi Grinwald sandwiched some great feedback between "I started using kiosk last week, And it's just amazing!!!" and "Good luck with the repairs😊"
  • Kevin Flynn has always been awesome with his feedback (he's a Zoho MVP after all!). Thanks, Kevin!
  • Kava Li, Pablo Silva Osorio, Kelly Lehner, Zohoboy, Emre... the list goes on. Thanks to everyone in the community who's helped us make Kiosk Studio better! Please keep your feedback coming!
Can we top 2024 in terms of updates? Yes, we can!
In 2025, look out for:
  • Sequential actions to cover use cases where subsequent screens or actions depend on the output of previous actions
  • Client script support to enable dynamic UI behavior and validations during kiosk execution
  • Path connector enhancements to streamline workflows by merging, branching, and looping paths effortlessly
  • Configurable back and pause buttons, giving users more control and improving navigation
  • Reuse (clone) fields to enable users to reuse kiosk or module fields and ensure consistency and save time
Let's make 2025 another year of breakthroughs with Kiosk Studio. Here's to empowering admins, streamlining workflows, and transforming customer experiences like never before.

Thank you for being part of this journey!



        • Recent Topics

        • Group mail for external email addresses

          Hello, I was just wondering if the Group mail feature works with external email addresses - e.g. gmail.com or a completely different domain? it seems only internal addresses (hosted with Zoho) receive the mail. Thanks, Oliver

        • Is Zoho Shifts included in the Zoho One plan?

          In case the answer is no: there's any plan to make it available via One? Thank you

        • Marketing Automation Requirements Questions

          I would like to set up a multi-email drip campaign- please see the structure below and confirm if I can achieve this set up in Zoho marketing automation. Where applicable, highlight gaps and workarounds. Thanks Drip email campaign- Can I create one drip

        • The email address you have entered belongs to a different deployment/region.

          Hi, I am trying to create the user - mprust@crombiecomputers.co.uk but keep getting the message below -  The email address you have entered belongs to a different deployment/region. Please contact support@zohoaccounts.com for assistance. Look forward

        • Use Zoho Flow Credits for CRM ‘Actions by Zoho Flow’

          Hello Team, We would like to submit a feature request regarding credit usage for “Actions by Zoho Flow” in Zoho CRM. Use Case: We are Zoho One users and actively use Zoho Flow, where our organization has 52,000 Flow tasks per month. In Zoho CRM, we use

        • Unusual activity detected from this IP. Please try again after some time.

          Hello Zoho admin and IT team We are a registered website in Eloctronic services and we been trying to add our users to the zoho system but this issue faced us ,, hope you unlocked us please.

        • Alert if a field is ticked.

          Hi There, We have two modules named Opportunities (Deals) and End Users (CustomModule1), as per the image below. Within Opportunities, we have a lookup field that looks up from the End Users Module. We are looking to get an alert either via email or another

        • Zoho CRM Analytics - Allow To Reorder Dashboards

          I would like to suggest that you add the ability to reorder dashboards in the Analytics Module. I can see that this has been requested some time ago, the latest 9 years ago. I am not sure if this is a big or small endeavor, but such a small fix can go

        • Sending a Template to Sign

          hi, trying to send a template to be signed using this as a test: $accessToken = "1000.xxx" $templateId = "1234" $uri = "https://sign.zoho.eu/api/v1/templates/$templateId/createdocument" $payload = @{ templates = @( @{ template_id = $templateId request_name

        • Kaizen #194 : Trigger Client Script via Custom buttons

          Hello everyone! Welcome back to another interesting and useful Kaizen post. We know that Client Scripts can be triggered with Canvas buttons and we discussed this with a use case in Kaizen#180. Today, let us discuss how to trigger Client Script when a

        • Adding Choices in a Sub-Form Dropdown

          Hi, Has anybody tried Adding Choices to a Dropdown in a Zoho Creator Sub-Form programmatically? My Deluge code adds rows to a subform with 2 fields A and B. A - text field. B - dropdown. My Deluge script adds the row and displays A successfully. For the

        • Zoho CRM Email Templates 100% Width No Background How?

          Hi, On the Zoho CRM Email Templates in setup > customization > templates > new templates > I choose blank template, but still it puts in a gray background and a max width for the email. I just want to make an email that looks like an email I would send from gmail that has no background or max width. How do you do this? 

        • Checking client unsubscribe details

          Hi team, Can you please let me know where we can check if a client has unsubscribed, along with the date and time it was done? If this information is not available at our end, please help confirm the unsubscribe date for the below email ID from the backend:

        • Optimum CRM setup for new B2B business

          Can some advise the most common way to setup Zoho CRM to handle sales for a B2B company? Specifically in how to handle inbound/outbound emails. I have spent hours researching online and can't seem to find an accepted approach, or even a tutorial. I have

        • Integration with...

          Dear Zoho Commerce team, Please could you consider the integration within Zoho Commerce / Inventory and Qapla'? (https://www.qapla.it/en/) This app is better than Aftership in many ways: - Aftership integration require PRO plan and price start from more

        • Scan and Fill CRM Lookup Field

          Not sure if there is a reason why this isn't possible or if I'm just missing it. But I would like to be able to use the scan and fill feature on the mobile app to prefill the CRM lookup field and fetch the rest of the data in the form.

        • Customer Management: #2 Organize Customers to Enhance Efficiency

          When Ankit started his digital services firm, things felt simple. A client would call, ask for a website or a one-time consultation, Ankit would send an invoice, get paid, and move on. "Just one client, one invoice. Easy.", he thought. Fast forward a

        • Zoho Mail and Zoho Flow integration to automatically create ToDo tasks from outbound emails

          How do i setup Zoho Mail and Zoho Flow integration to automatically create ToDo tasks from outbound emails

        • Attachments between Zoho and Clickup, using Flow.

          Olá suporte Flow, tudo bem ? Estamos usando o flow para integrar Zoho Desk com o clickup. Não localizamos a opção de integrar anexos entre do zoho Desk para o clickup. Gostaríamos de saber se migrando para o plano pago, teremos suporte para fazer a integração

        • Adding an Account on Zoho Mail Trigger in Zoho Flow

          I'm trying to create a flow using the zoho mail trigger "Email Receive". My problem is that when I select this trigger, it only shows one account from the account dropdown. I'm planning to assign it on a different email. How can I add other email ad

        • Linnworks

          Unless I am missing something, the Linnworks integration is very basic and limited. I have reached out to support but the first response was completely useless and trying to get a reply in a timely manner is very difficult. Surely I should be able to

        • Test data won't load

          I am using a Flow to receive orders from WooCommerce and add them to a Zoho Creator app. I recently received an order which failed, and when attempting to test the order I found that it just shows a loading animation and shows up in the history as "queued."

        • AddHour resets the time to 00:00:00 before adding the hour.

          Based on the documentation here: https://www.zoho.com/deluge/help/functions/datetime/addhour.html Here's my custom function: string ConvertDateFormat(string inputDate) { // Extract only the date-time part (before the timezone) dateTimePart = inputDate.subString(0,19);

        • WhatsApp Link is not integrating

          Hello, I am using zoho flow. when new row added in google sheet it sends email to respected person. In email body I have a text "Share via WhatsApp". behind this text I putted a link. But when the recipient receives email and wants to share my given info

        • Zoho flow - Webhook

          If I choose an app as a trigger in Zoho Flow, is it still possible to add a webhook later in the same flow?

        • Zoho Flow + Bigin + Shopify

          We are testing Zoho Flow for the first time and want to create a flow based in first purchases. When a client makes his first order, we're going to add the "primeiracompra" (first order) tag to his account in Shopify (it's not efficient, but that's the

        • Adding multiple Attendee email addresses when adding a Zoho Calendar event in Zoho Flow

          I am trying to integrate Notion and Zoho Calendar via Zoho Flow. However, the Attendee email address supported by Zoho Calendar - Create event only supports one email address, so I am having difficulty implementing automation to automatically register

        • Is it The Flow? Or is it me?

          I want to do some basic level stuff, take two fields from a webhook, create a zsheet from a template using one field with date appended, create a folder using both fields as the name, and put the zsheet into that folder. I was going to elaborate - but

        • Having problem with data transferring from Google sheet to ZMA

          When connecting Google sheet with Zoho marketing automation it is having the email as a mandatory field. Can I change it as non-mandatory field or is there any other way to trasnfer data from google sheet to ZMA. I have leads which we get from whatsapp,

        • Dropbox to Workdrive synchronisation

          I want to get all the files and folders from Dropbox to Workdrive and each time a new file or folder is added in dropbox i want it to be available in Workdrive and wise versa. Sync Updates to Files Trigger: "File updated" (Dropbox). Action: "Upload file"

        • Microsoft Planner Task to Service Desk Plus Request - error n4001

          Hi there. I'm trying to create a flow that will create a new request in ServiceDesk Plus when a new task is created in Microsoft Planner. I have succesfully connected both Planner and ServiceDesk Plus, and have configured the 'create request' section

        • Trailing Space in "Date and time scheduled "

          I am trying to use the Zoho Projects - Create event action in a flow. It is failing with the output error as: "Action did not execute successfully due to an unknown error. Contact support for more details." The input is: { "Duration - Minutes": 30, "Project":

        • Project name by deal name; project creation via flow

          Hello, I want to create a project in zoho projects using flow by a trigger at the crm. My trigger is the update of a deal (stage). The project name should be the account name/ deal name. But I dont find the solution to it. Can you please give me the answer

        • Slack / Zoho Flow; Repl

          I am trying to add a comment in a zoho ticket when someone reply's to a message in a thread. The Message posted to public channel trigger doesn't seem to pick up thread messages. I also cannot use the thread_ts field as it doesn't seem to pull that in.

        • Get Holiday ready with Zoho Mail's Templates

          As the holiday season approaches, it’s time to step away from work and unwind. You may not be able to respond to every email or send individual messages to wish everyone holidays greetings—but It is still important to stay connected. How do you send thoughtful

        • Customize folder permissions in a Team Folder in a Team Folder via zoho Flow

          HI All, on the nth level folder of a team folder I would like to Customize folder permissions when it's created in the flow of Creating folders. That last level I only want to grant access to a specific group, goup ID 201XXXXXXXX. Can you help with a

        • Associating a Candidate to a Job Listing

          Hello, I am trying to use Zoho Forms embedded on my website for candidates to apply for a job opening. I want the form then to tie directly with zoho recruit and have the candidate be automatically inputed into Recruit as well as associated with the specific

        • Automate reminder emails for events

          Hi team, I am trying to automate send event reminders via zoho campaign to my attendees 1 day prior to my scheduled events. I used zoho flow, autoresponder in zoho campaign, as well as I used workflow and automation - but none of these methods are working.

        • Update related module entry Zoho Flow not working with custom module ?

          Hi everyone. I am facing an issue here on Zoho Flow. Basically what I am doing is checking when a module entry is being filled in with an Event ID. Event is a custom module that I created. If the field is being filled in I fetch the contact with its ID

        • How to disable time log on / time log off

          Hi We use zoho people just to manage our HR Collaborators. We don't need that each persona check in and out the time tracker. How to disable from the screen that ?

        • Next Page