[New Release 2024] Create and embed custom capabilities across CRM with Kiosk Studio, our latest no-code tool
Hello folks!
Kiosk Studio, which was in early access, is now available to all customers in all DCs!
Kiosk Studio is a no-code customization tool in Zoho CRM. It allows
admins to simplify work for their users, customers, and vendors by
creating and embedding custom functionalities (called kiosks) across the
CRM. Here's a quick look at how Kiosk Studio can help you:
The problem
A brand new CRM comes with a set of standard modules and
configurations. This default setup serves as a great starting point for
most organizations. However, every organization has its own way of
modeling customer relationships and doing customer-related work. To get
the maximum value from Zoho CRM, admins can make changes to the standard
setup by configuring custom modules, custom fields, multiple pipelines,
canvas pages, wizards, translations, and more. Customizing the CRM in
this way is something most admins are familiar with.
When it comes to customizing the CRM by adding capabilities to it, the story is different. In these cases, admins have to invest a lot of development effort and time to meet their needs. This acts as a barrier to admins and slows down the process of boosting the power of the CRM to their users, customers, vendors, and other stakeholders. It also slows down the process of making changes to the added capabilities.
Our solution
With Kiosk Studio, admins can quickly create custom capabilities
(called kiosks) and make them available for all CRM users. They can do
this by using the kiosk builder, a no-code interface that allows users
to build capabilities by using some basic building elements.
The ease of building a kiosk does not mean there is a trade-off in
power. In fact, a kiosk can bring in data from all modules in the CRM,
have custom screens with fields not available in the CRM, perform
actions for records across the CRM, fire webhooks, and execute custom
functions. Once built, kiosks can be hosted in multiple places across
the CRM. This gives admins a lot of options when it comes to sharing
these capabilities with anyone related to an organization.
Use cases
Some use cases include:
- A kiosk to quickly send vouchers to a bank's customers.
- A car dealer added a kiosk to their CRM's homepage to add a lead and book a test drive in one shot.
- This kiosk brings in all relevant data from the CRM to make insurance policy renewal easier.
- An education consultancy's CRM has
a kiosk to fill out a single application, leaving the CRM to take care
of creating records across modules, sending emails, and so on.
- A kiosk for sales development representatives to get their post-call actions done.
- A kiosk full of useful capabilities for CRM admins.
- A sales playbook kiosk providing tailored guidance to sales representatives.
To learn more about Kiosk Studio, please use the following resources:
Do let us know your feedback!
Access your files securely from anywhere
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Kiran Karthik P
Pablo Silva Osorio
Sunderjan Siddharth
Kava Li
Mohamed Imran
Sticky Posts
Focus Group Webinar - Streamline Record Creation with Wizards
Hi there, With all the time your users spend on record creation, do you feel like they have the most seamless experience while doing it? For different types of records or those with a LOT of fields, do your users spend time navigating to enter data repeatedly?Notes and Attachments visibility can now be restricted based on profiles
Dear All, We hope you're well! We are here with a quick update about Notes and Attachments profile permissions. In the past, a record's Notes and Attachments were visible by default to all users with record access. However, as notes and attachments canIdentify and prioritize profitable deals: Zoho CRM Forecasts help users focus on revenue-driving opportunities
Post moderated on: 7th November: Release update: This feature is now available for users in all DCs. Dear Customers, We hope you're well! At any given time, a sales rep handles multiple deals, each progressing at its own pace. But not all deals will succeed—someGain control over record sharing with portal users through our new enhancement: criteria-based data exposure
Dear Customers, We hope you're well! Portals is a self-service avenue through which your clients can access and manage their direct and related data in Zoho CRM. This empowers them to be more independent and enables them to experience a sense of transparencyContext and convenience just got better with Zia's email intelligence
Dear Customers, We hope you're well! We are in 2024, and email as a tool is only getting more powerful each day. While it enables seamless daily correspondences, we are here with a set of abilities that will enhance your user experience and save several
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho Campaigns Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー