Product Updates in Zoho Workplace applications | December 2025

Product Updates in Zoho Workplace applications | December 2025


Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this December.

Zoho Mail

Block emails without notifying the sender

Block emails without sending a rejection notification to the sender, allowing emails to be silently rejected.

Zoho Calendar

Default calendar for seamless event creation

You can now set a default calendar for event creation, ensuring that every new event is automatically added to the calendar you’ve set as your default—saving time and keeping your events better organized.

More ways to personalize your print calendar layout!

We’ve enhanced the Print page with additional configuration options to help customize your print calendar layout.

Zoho Cliq

Faster media sharing to Zoho Cliq

Want to share an image from your gallery, a document from your file manager, or source from any app? Just tap Share, choose Zoho Cliq, and send it instantly to the accounts or networks you’re already logged into without switching the app.

Zoho Connect

Bring teams together with video town halls

Video Town Hall lets leaders connect with their network in a direct, personal way. Use live video to share announcements, give updates, and host interactive Q&A sessions in real time. It helps create open communication and builds trust across teams. 

Zoho Show

Introducing the Zoho Show Mac app

Create, edit, and deliver presentations seamlessly on your Mac with a desktop-first experience. Work offline, edit local files, and sync everything to the cloud when you sign in. With Apple Intelligence built in, writing, refining content, and creating visuals is faster and smarter than ever.

Zoho Sheet

Introducing offline support for Android devices!

You can now create new spreadsheets or open and edit your existing device files offline on Zoho Sheet for Android.

Zoho Trident

Work with PST/EML files more efficiently

You can now do more than just view PST and EML files—you can easily reply to, forward, or even edit them as new emails. This gives you greater flexibility when working with imported or archived email formats (PST/EML), without needing to leave Trident. (Available on Mac and Windows)  

View email's source and authentication data

For those who need deeper visibility into email metadata, headers, and authentication details, the new Show Original option displays the complete technical breakdown of all your emails. (Available on Mac only) 

Enjoy the refreshed Mail interface

The email interface has been refreshed with a cleaner, more modern look, making it easier to read and manage your conversations. (Available on Mac only)

Identify trusted brands at a glance

With Brand Indicators for Message Identification (BIMI), verified brands' logos are now displayed in your inbox. This helps you quickly identify authenticated senders and enhances trust and security in your email communication. (Available on Mac only) 

Preview documents more clearly

You can now preview attachments in Cliq chats before sending them. Additionally, document previews now support distinct thumbnails for images and PDFs, image rotation and zooming for an enhanced viewing experience. (Available on Mac only) 

Sign in with greater flexibility

Smart sign-in, federated accounts, and web browser–based sign-ins are now supported, giving you more flexibility and convenience when you’re logging into Trident. (Available on Mac and Windows) 

Deliver quarantined emails

Organization admins can now review and act on quarantined emails directly within Trident. From the quarantined email notification, admins can choose to deliver the email to the intended recipient after reviewing it, reducing turnaround time. (Available on Windows only) 

Zoho Vault

Smarter control over password categories

Admins can now restrict the creation of new password categories to maintain a cleaner, more consistent organization-wide structure. For added flexibility, you can easily exempt specific users or teams from this rule. Every change is captured in real-time audit logs, ensuring complete transparency and accountability.

Stronger protection with password reuse restrictions

Enhance security hygiene by preventing users from recycling old passwords. Admins can now block the reuse of previous passwords during resets, ensuring that every update effectively strengthens your organization’s security posture.


Zoho WorkDrive

File Suggestions (Beta): Find Files Faster with AI-Powered Recommendations

File Suggestions helps you quickly access the files you need, without having to search or browse through folders. This tab lists smart, personalized file recommendations that reduce time spent looking for files.

Workflows: Now Smarter with Custom Functions and Connections

With Custom Functions, you can build and run scripts using the Deluge scripting language to handle complex actions or link WorkDrive workflows to other Zoho and third-party applications. Connections make this integration seamless by using secure OAuth 2.0 authentication, allowing your workflows to access external APIs without manual token setup. 

WorkDrive Desktop App now Available for Linux Users

We’re extending WorkDrive TrueSync support to Linux OS, joining Windows and macOS.

Zoho Writer

Enhancements to automation flow designer

PDF-specific actions, enhanced security, and more in the latest version of automation flow designer in Zoho Writer's merge templates.


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