SalesIQ Chatbots are now available for Telegram!
Hi everyone!
We are expanding our Chatbot's support on IM Channels. Happy to launch SalesIQ's chatbot support on the Telegram channel. Our chatbots are already supported on Facebook, whatsapp, instagram and now Telegram joins the party! This means that you can now sit back and let your bots take over chats from your Telegram audience, streamlining customer support, reducing response time and most importantly, freeing up your operators time to focus on complex queries and issues.
Why Telegram Chatbots?
- When a customer/prospect contacts you on Telegram, our chatbot will easily take over the chat and engage them. You can view these bot chats under "Chats" section on the SalesIQ dashboard.
- Take advantage of our chatbot's multilingual support to create bots in multiple languages tailored specifically for your Telegram users.
- Additionally, the chatbot can transfer chats to your operators, to ensure top-notch customer support every single time.
- You can also use the criteria router card in the Codeless bot builder, to have a seperate bot flow for your Telegram audience, if needed.
- So, whatever you're planning for website, you can do the same for your Telegram users too.
- Generate potential leads
- Schedule appoinments
- Create support tickets
- Track e-commerce orders
- Answers FAQs/routinue questions
Note:
- Display and Input cards might differ on the website and IM channels.
- Certain Zobot actions and functions are not supported on WhatsApp, Facebook, and Instagram channels.
Sneakpeek! - LINE Coming Soon! Get ready to connect with LINE users too! SalesIQ's chatbot support for LINE is launching soon.
Check our help guide to know more about the channel compatibility and output with respect to the channels.
Topic Participants
Sasidar Thandapani
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