Setting Up Automated Lead Nurturing Campaign in Zoho CRM

Setting Up Automated Lead Nurturing Campaign in Zoho CRM

I want to create an automated lead nurturing campaign within Zoho CRM and Zoho Campaigns with the following requirements:

  1. Leads should receive a sequence of 5 emails, spaced 3 days apart.
  2. If a lead clicks a link in any email:
    • A notification should be sent to the sender (our team).
    • The lead should receive a thank-you email, but continue receiving the full sequence of 5 emails.
  3. Leads should not be removed from the campaign, regardless of engagement.
  4. Any new leads entering Zoho CRM should automatically follow the same email campaign journey.

Could you provide guidance on the best way to implement this using Zoho CRM and Zoho Campaigns, ensuring automation triggers and CRM integration work seamlessly?

Thank you for your support!

Best regards,

Sumit Samajder
8777600499