The month that was at Zoho Workplace | March 2023

The month that was at Zoho Workplace | March 2023

Hello Community,

Hope you're all doing good and staying safe. The applications in Zoho Workplace had few enhancements and feature releases in the month of March.

Let's take a look at them!

Zoho Mail

Choose to have your recent replies on top

In Zoho Mail, you can now choose to have the conversation with the recent replies on top of the email listing.

Compress and download attachments as ZIP file

Are you often facing the issue of exceeding the attachment size limit in your email? Having the fear of data privacy when you compress them as a ZIP file using third-party applications? We're here with a solution. You can now compress two or more attachments added to the email composer and download them as a ZIP file to your desktop without having to leave your mailbox.

Auto-add Hubspot log emails in Bcc field

You can now choose to automatically add the log email address in Hubspot to the Bcc field of your email composer.

Two new reports under Content reports section

In Zoho Mail Admin Reports, two new reports have been added to the Content Reports section:

The data on the folder size and the email count in the folders, used storage, number of archived messages in the folder, etc., can be inferred with this report.

The Unread Emails report displays the number of emails received by a user and the count of unread emails.

Zoho Cliq

Dual reply mode

With the support of the new reply mode, both thread replies and normal replies can be active simultaneously. Users can select the reply mode that best suits their communication style and the context of the conversation, and switch between modes as needed.

Host handover in meeting in Cliq meetings

Started a meeting and need to leave without disrupting it? With the new update to meetings, you can now start a meeting and assign another participant as a host.

Zoho WorkDrive

Track live-user activity in desktop sync apps

The WorkDrive Collaboration Widget is now supported for WorkDrive TrueSync. It helps you track live-user activity in Microsoft Office files (Word, Excel, and PowerPoint) so you can plan your work and gauge whether you should make changes or wait for some time.

Notes:
  • The widget will only work for Microsoft Office Word, Excel, and PowerPoint files and not for other desktop applications.
  • The widget is supported for both Sync and TrueSync apps of WorkDrive.
  • Download the latest apps to use this widget.Currently, the widget is only supported in the Windows OS platform (Windows 7 or higher).
  • Mac OS will be supported soon.Microsoft Office Version: Office 2013 or higher (i.e., 2013, 2016, 2019, 2021, Microsoft 365/Office 365).

Zoho Writer

Zoho Writer's new ChatGPT extension

Seamlessly integrate ChatGPT with Zoho Writer so you can chat with the bot and use its responses to enhance your content.

Zoho Sheet

Introducing 15 new Zoho Sheet functions

Zoho Sheet supports more than 350 predefined functions across a wide range of categories, like Text, Financial, and Spreadsheet. We released the LAMBDA function in 2021. Now, we are adding more LAMBDA functions, along with some highly convenient text and spreadsheet functions.

Zoho Meeting

Advanced capabilities for co-organizers in Zoho Meeting

Co-organizers can now enjoy most of the privileges of organizers and can help organizers run webinars smoothly. Co-organizers within the organization can now view, edit, start, and delete webinars based on the permission given in an organization-level setting.

Try out the features and provide your comments below.

Watch this space for regular updates and follow us on Twitter and Linkedin for tips and important deets.


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