The Slash Command Series - Build a command to create polls!

The Slash Command Series - Build a command to create polls!

Your team has decided to go for lunch and you're in charge of the menu. But before you decide on the menu, it's important to know their preferences. For instance, what if somebody is vegan and you haven't taken that into account!

Now now, we know hard it is to arrange the menu for a small group of 4, let alone for 50.   How can Cliq help this situation you may ask? Ah, simple. Create a poll using Cliq's slash commands!

With /poll command you can just post a message in channel, ask everybody to vote and get the list. The /poll command  helps you collect data, interpret, analyze and make a decision. Let's take a look at the command workflow, it's pretty easy. :D  

Command Workflow  

The command syntax would be   /poll -topic" " - optn " " 

The user would have to just specify the question (topic) and options in the command syntax and execute the command in a chat window. A poll message card is posted with the question and the options as buttons. Now, to wait for everybody to take their pick! 

The poll question and the options are stored as records in Zoho Creator and when an option is chosen, the selection made is also stored as a record.

To put it in a nutshell, this command is a classic example of multiple workflows and integration with other Zoho Products ( i.e Zoho Creator) 

Now there are four parts to the command execution- three in Cliq and one in Creator. Breaking down the command creation and execution  

Store the questions and results - Creator Application 

  • Create an application in Zoho Creator - Refer this  How to create an application help page in Zoho Creator. 
  • Create two forms - for Poll Questions and one for the Poll Results with the necessary fields. 
  • Use the zoho.creator.createRecord task and zoho.creator.getRecord task in your command and function execution code to create and get records from Creator.  Refer this  help page  

Sample Syntax for the create record task :

 

zoho.creator.createRecord("ownerName","appLinkName","formLinkName",dataMap,"connectionLinkNam", userAccess )

 

Get the owner name, appLinkName and formLinkName from the creator application URL. 

 

URL Format:  https://app.zohocreator.com/ownerName/appLinkName#formLinkName

 

Sample URL:  https://app.zohocreator.com/scottfisher5/poll-command#Questions

 

Note: We've attached a sample Poll application file for you. Download and import this file in your creator account to get an idea of the Poll application. 

Connect to the storage - Cliq Connections (authenticated)

Connections are used to integrate your application with other Zoho Applications or Third Party Web Services in an authenticated manner. 

Create a connection to invoke operations on the Creator Application from Cliq, using Cliq Platform. Use the connectionLinkName and define the userAccess parameter in the creator deluge tasks. 

Share the poll with  a group - Cliq commands 

Create a poll command and specify the command parameters. Command parameters will help fetch the question and the options given by the user in the poll. 

The command execution code is attached here. Copy the code in your deluge editor and try executing the command!


  1. message = Map();
  2. card = Map();
  3. card.put("theme","poll");
  4. b = options.get("Topic");
  5. a = options.get("Optn");
  6. buttonnames = a.toList(",");
  7. info buttonnames.size();
  8. card.put("title","POLL");
  9. message.put("text",b);
  10. dataMap = {"Question":options.get("Topic"),"Answers":options.get("Optn"),"Creator":user.get("email")};
  11. respFromCreator = zoho.creator.createRecord("ownerName","appLinkName","formLinkName",dataMap," connectionLinkName ",  
  12. userAccess );
  13. creatorId = respFromCreator.get("values").get("ID");
  14. buttons = List();
  15. for each  name in buttonnames
  16. {
  17. button = {"label":name,"hint":"Choose an option.","type":"+","action":{"type":"invoke.function","data":{"name":"FunctionName","owner":"yourname@yourdomain.com"}},"key":creatorId};
  18. buttons.add(button);
  19. }
  20. info buttons;
  21. if(buttons.size() > 0)
  22. {
  23. button = {"label":"View Result","hint":"Select an option.","type":"+","action":{"type":"invoke.function","data":{"name":"FunctionName","owner":"yourname@yourdomain.com"}},"key":creatorId};
  24. buttons.add(button);
  25. }
  26. info creatorId;
  27. card.put("thumbnail","<insert_image_url>");
  28. message.put("card",card);
  29. message.put("buttons",buttons);
  30. message.put("card",card);
  31. //aa = zoho.cliq.postToChat(chat.get("id"),message);
  32. info message;
  33. return message;

Variables used in the code

Line no 12: You'll find these in your creator application URL

Line no 18 & 24: Give your function name and email ID.

Poll Votes and Results - Cliq Buttons and Functions

  Functions work in association with buttons. Our aim for the function here should be  

  • To allow users to select an answer and store the selection in Creator.
  • To get the list of all answers for the poll when a user clicks the 'View Result' button.
  • To restrict users from answering a poll more than once. 

When a user clicks the 'View Result' option, the function will get records from Creator to display the total number of responses received for the poll. (u se the button name as the criteria for this)

Likewise, when a user tries responding to the poll twice, use the parameter 'Key' to identify if the user has already responded. If yes, then go ahead and show an error message. If no, take the user's response to the poll. 

That sure was a lengthy read. Well, have a look at this video for better understanding! 

So what are you waiting for? Go on and create a poll! Let us know how this command helps you and your team. 

If you're new here, welcome! Take a look at our slash command guide . You can also learn how to connect to accuweather.com and get weather forecast right inside your chat window. Cool right? Then, check this out !

Questions and discussions are welcome!

Until next time,

Manasa

Cliq


 

 


      • Sticky Posts

      • Automate attendance tracking with Zoho Cliq Developer Platform

        I wish remote work were permanently mandated so we could join work calls from a movie theatre or even while skydiving! But wait, it's time to wake up! The alarm has snoozed twice, and your team has already logged on for the day. Keeping tabs on attendance
      • Automating Employee Birthday Notifications in Zoho Cliq

        Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
      • Customer payment alerts in Zoho Cliq

        For businesses that depend on cash flow, payment updates are essential for operational decision-making and go beyond simple accounting entries. The sales team needs to be notified when invoices are cleared so that upcoming orders can be released. In contrast,
      • Accelerate Github code reviews with Zoho Cliq Platform's link handlers

        Code reviews are critical, and they can get buried in conversations or lost when using multiple tools. With the Cliq Platform's link handlers, let's transform shared Github pull request links into interactive, real-time code reviews on channels. Share
      • App Spotlight : PagerDuty for Zoho Cliq

        App Spotlight brings you hand-picked apps to enhance the power of your Zoho apps and tools. Visit the Zoho Marketplace to explore all of our apps, integrations, and extensions. In today's fast-paced world, seizing every moment is essential for operational

        • Recent Topics

        • How to Switch from Outlook for Mac to Outlook for Windows

          The most often used file formats for users to manage crucial data are OLM and PST files. PST files keep a copy of data on the configured system from Outlook, while the OLM file contains the Mac Outlook data items, which are only accessible with Outlook
        • Name autocomplete

          Hi, During searching emails the web tool does not always propose the auto-completion of the saved emails. As a result I either have to go to contacts and look up the exact email, or the exact full name including the middle name and any dots, which is
        • Are custom portals accessible on the Zoho learn smartphone app?

          In other words, can users external to my organisation, once signed up, use the app in the same way as internal users? Thanks
        • How to increase my Zoho sign limit.

          I cannot send a document/contract for signature. Zoho sign says I reached my monthly limit. May I know how to fix this please? Thanks! 
        • Can not add m365 outlook account to zohomail.

          I am attempting to use zoho mail as an imap client to add my outlook.com m365 account. In the m365 exchange admin center i have made sure the imap is enabled. In zoho mail i go to settings, mail accounts, add account, add imap account, i select "outlook",
        • Unable to attach Work Order / Service Appointment PDF to Email Notifications (Zoho FSM)

          I’m trying to include the Work Order PDF or Service Appointment PDF as an attachment in Email Notifications (automation/notification templates), but I don’t see any option to attach these generated PDFs. Is this currently supported in Zoho FSM? If not,
        • local file csv import problem

          The issue occurs when I upload a CSV file via Databridge. In the preview, everything looks correct — the values are in the proper columns. However, after clicking Import, the first column becomes empty, and the values from that column appear in a new
        • Función Deshacer y Rehacer

          Hola. Soy un reciente usuario de Zoho Notebook que he migrado desde Evernote. He encontrado en falta una función que considero muy importante: un botón para "deshacer". Es frustrante cuando se borra un parte del texto o un archivo de una nota, generalmente
        • Tip #59- Technician Console: Exploring View option- 'Insider Insights'

          Hello Zoho Assist Community! Ever wondered how technicians adapt quickly during a live support session? Imagine a customer reaching out with an issue that’s disrupting their work. The technician starts a remote session and begins troubleshooting right
        • MRP or Manufacturing Module for Zoho

          We have been searching for options for a production planning or MRP that will integrate with Zoho.   Zoho Creator is pushed as a platform that can have an MRP built from scratch but we would like to find more of an out of the box solution and modify it to fit our needs.  Are there any recommendations? Would Zoho consider creating a custom solution in Creator to support this need?
        • encountering an error when attempting to associate an email with a Deal using the Zoho CRM extension in Zoho Mail.

          When I click "Yes, associate," the system displays an "Oops!! Something went wrong" error message. I have attached a screenshot of the issue for reference.
        • Can 1 Zoho CRM instance sync with 2 Zoho Marketing Automation instances?

          Can 1 Zoho CRM instance sync with 2 Zoho Marketing Automation instances?
        • Can I add Conditional merge tags on my Templates?

          Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter
        • Zoho mail account ownership transfer

          We recently took over another company and have assumed responsibility for its Zoho account, including Zoho Mail and all related services. We would like to formally transfer ownership of this account to our organization. Could you please outline the complete
        • Email Authentication is Failing

          I'm trying to setup gitlab with email authentication. I used the following configs picked up from: https://docs.gitlab.com/omnibus/settings/smtp/ gitlab_rails['smtp_enable'] = true gitlab_rails['smtp_address'] = "smtp.zoho.com" gitlab_rails['smtp_port']
        • DMARC reports for mail I didn't send: how to deal with?

          I know the enthusiastic amateur's bare minimum about e-mail; am able to set up a Thunderbird account and know the basic acronyms. I have a Zoho Mail account connected to my domain, and have set up SPF, DMARC and DKIM successfully according to Zoho's instruction
        • ms

          Email set up for communication
        • Fix the speed

          It takes ages to load on every step even though my dataset is quite small.
        • Capture Bank Charges for Invoice Payments

          We've added the Bank Charges field in the "Add Payments" page both in Zoho Invoice & Zoho Books. So all you need to do is to enter the bank charges when you record a payment for the invoices. This bank charge will be included to the amount paid for that invoice. Steps to add the bank charges while you record the payment:       1. Click the "Invoices" sub-tab under the "Money-In" tab.       2. Click the 'add payment' link for the invoice that you wish to record the payment for.       3. On the add
        • Conditional Layouts On Multi Select Field

          How we can use Conditional Layouts On Multi Select Field field? Please help.
        • Image field in custom module

          Hi guy, Is there any hope of adding a custom image field in the custom module? We created a custom module to keep track of assets, and it would be helpful if we could attach an image to the record. Thanks Rudy
        • Deluge Function to Update Custom Field

          I'm trying to get a Deluge function (which will run as part of a Schedule in Desk) that retrieves all tickets with the status "Recurring" and updates the custom field checkbox "cf_recurring" to "true". Here's what I have, which doesn't work: searchValue
        • "View ticket" link is broken

          The "View ticket" link in our Zoho ticketing system confirmation emails is broken (please see attached). Impacts ability to update/review details, and, refresh recollection at a later date. Any help would be much appreciated.
        • import data from Apollo.ai into zoho crm via zoho flow

          I might be asking this question in the wrong forum. We use Apollo.ai to find potential new leads for our business, there are around 10000 leads that we have initially found. We have an Apollo.ai account but just to do searches, we dont use it as a crm.
        • Woocommerce Line Item Information

          I'd like to add each line item from a Woocommerce order to a zoho creator form record. The line items are found within the line items array, but I'm not sure how to get each item out of the array? Any help would be much appreciated.
        • Synching changes to Stripe when changes are made in Zoho Billing

          We have a situation where we have merged customers in Zoho BIlling and then found out later that the payment in Stripe was not updated and still associated with the old customer record. The card gets updated and billed, but that payment is still associated
        • How do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.

          How do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.
        • Disable Smart Filters By Default

          The smart filters "feature" is causing confusion for Zoho Mail users. New emails should be delivered to the inbox unless they have specifically opted to redirect them somewhere else. People don't understand that new emails might be waiting in a random
        • ME SALE ESTE ERROR: No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked

          Ayuda!! Me sale este error al intentar enviar mensajes desde mi correo electronico de Zoho! Tampoco recibo correos pues cuando me envia rebotan. Ayuda, Me urge enviar unos correo importantes!! Quedo atenta MAGDA HERNANDEZ +5731120888408
        • Client Script | Update - Client Script Support For Custom Buttons

          Hello everyone! We are excited to announce one of the most requested features - Client Script support for Custom Buttons. This enhancement lets you run custom logic on button actions, giving you greater flexibility and control over your user interactions.
        • Zoho Mail not working

          Zoho Mail not working
        • Product line search in quotes

          Is there a way to change the search setting when you add a product line to a quote. We have created a field in products called 'Part Number' and I would like when I'm adding a product line to the quote that I can search on that field. At the moment it only searches on product description. In products I can search on the 'Part Number' field Any help welcome.
        • Queries on Project-Based Inventory Consumption and Proforma Invoice in Zoho ERP

          We would appreciate your clarification on how Zoho ERP plans to handle the following: Project-based inventory consumption without itemized sales orders Accurate project cost tracking along with inventory reduction Proforma Invoice usage We look forward
        • I can't add a new customer in Zoho invoice? Anyone had this issue before?

          Ive been using Zoho invoice for over 6 years. Today I wanted to add a new customer to send an invoice to but it doesn't save when I try to access it from the pulldown menu when you go to send a new invoice.
        • Spreadsheet View click & focus issue in Arabic (RTL) localization

          Hello Zoho Support Team, I am facing an issue in Zoho Creator Spreadsheet View when using Arabic localization (RTL). Scenario: My app supports English (LTR) and Arabic (RTL). I created a Spreadsheet View for a form. In English, everything works correctly.
        • Customer address in Zoho Bookings

          Hello,  Is it possible to add customer address information to the Zoho bookings appointment screen? Or have it pull that information automatically from the CRM? We are wanting to use this as a field management software but it is difficult to pull the address from multiple sources when it would be ideal to have a clickable address on the appointment screen that opens up the user's maps.  It would also be advantageous for the "list view" to show appointment times instead of just duration and booking
        • Ghost email notification on a form

          Hello, We have recently encountered an error where I can not see a email notification set up for a form which I am currently the owner, although neither the form nor the notification were created by me. However, neither can the Super Admin access the
        • bulk edit records and run internal logic

          hi there is few logics in manner "it this than that" logics work well when i edit entry openning it one by one (via workflow "on add/edit - on success" , for custom field "on update/on user input") but when i try bulk edit records - logic does not work.  how can i turn on logic to work as programmed - for mass editing records via bulk edit?
        • Dheeraj Sudan and Meenu Hinduja-How do I customize Zoho apps to suit my needs?

          Hi Everyone, I'm Meenu Hinduja and my husband Dheeraj Sudan, run a business. I’m looking to tweak a few things to fit my needs, and I’d love to hear what customizations others have done. Any tips or examples would be super helpful! Regards Dheeraj Sudan
        • Bulk bank rule creatioin

          Hi team, I am exploring Option to create a multiple bank rule. Could please suggest the option to implement this?
        • Next Page