The Social Wall: April 2024

The Social Wall: April 2024


Hi everyone,

We hope you all had an eventful month. We're back to tell you everything that happened with us during April.

Some product updates that went live are: 

Publish Stories to Facebook

You can now directly publish a Story to Facebook from the Zoho Social web application. Upload a media file from any of the available media attachment options like Media Library, Cloud Picker, etc., or create a Story using Canva or Zoho Social's Image Editor. You can add any enhancements to it like stickers, text, and filters, and then publish or schedule it to go live for a specific time. You can publish Stories to Facebook if you're on pricing plans Standard and above.


Access more information through the Zoho Social eWidget for Zoho Mail

You can now view brand mentions received on your Facebook and LinkedIn profiles, and messages received on your Facebook and Instagram profiles(additional to X) through the Zoho Social eWidget extension available on Zoho Mail.  You can also interact by adding a like, comment or reply to the @mentions and messages. Enable the Zoho Social extension under the eWidget panel or navigate to Settings -> Integrations -> Extensions.

Brand mentions:
 
Brand Messages:

Changes to Instagram Video Publishing  

Earlier, you were able to publish a video to Instagram as a Reel if you tick the checkbox displayed in the compose window. Currently, if you're publishing a single video in a post to your Instagram account, it'll automatically be published as a Reel, and the checkbox won't be displayed for Instagram publishing. Whereas if you're publishing to your Facebook page, you'll have the option to either publish it as a Reel or a post. 



We're also thrilled about our latest social media initiative that went live this month:

Social Sessions  

Social Sessions is a really interesting series of videos where we'll be sharing with you some insights, tips, and knowledge provided by social media experts. These are shared in the form of short videos to ensure that you get an overview of the message within the short time span.
In our first episode of #SocialSessions, social media coach and educator Jera Bean talks about long-form content vs short-form content and which works better for each platform.



In the second episode, Ben Amos, Founder of EngageVideo Marketing, talks about how you can create videos for social media strategically and with a purpose to get better results. 



We're working on similar videos to cover a wide range of topics to give you valuable takeaways from other influencers and social media experts.

Check out these updates and let us know what you think! 

      • Sticky Posts

      • The Social Wall: August 2024

        Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people and
      • The Social Wall: July 2024

        Hi everyone, Let's quickly see how we started off the second half of our year at Zoho Social! Connect and publish to your Threads profile from Zoho Social Meta Threads has been gaining popularity because of its seamless integration with Instagram and
      • The Social Wall: June 2024

        Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,
      • The Social Wall: May 2024

        Hey everyone, Let's see a quick roundup of what May looked like for us at Zoho Social. Manage and respond to your TikTok interactions from Inbox You can now manage and respond to your TikTok comments from Social's Inbox. Here, you can sort and view the
      • The Social Wall: April 2024

        Hi everyone, We hope you all had an eventful month. We're back to tell you everything that happened with us during April. Some product updates that went live are: Publish Stories to Facebook You can now directly publish a Story to Facebook from the Zoho

        • Recent Topics

        • Fixed Assets

          Where would I manage my fixed assets
        • Report on Assets

          Hi,  Is it possible to report purchased assets on a specific year? The Balance Sheet shows everything up to the current date, and the expense reports will not show purchased assets because they are assets not expenses. If it is not possible, then is it possible to setup an API connection with Books to extract data from to another Reporting application?
        • Purchase of Fixed Assets

          How can I record the purchase of assets using zoho books? For example, I purchased 4 laptop for 100000 $ each and paid it through my bank account. How can I record this transaction and maintain track of how much of the assets I bought?
        • Where is the Fixed Asset Register?

          I am a Zoho One user for 18 months, using invoicing and CRM and now ready to migrate my books to Zoho Books. Where do I keep the fixed asset register for the equipment that I use in my business? I have a service based business with a lot of gear and business
        • Kaizen #168 - Incremental Authorization

          Welcome to this week's post in the Kaizen series. In this post, we will discuss Incremental Authorization. What is Incremental Authorization? Incremental Authorization is an OAuth strategy that allows a client to request specific authorization scopes
        • Configure Notes Title for Blueprint Transition

          It'd be very helpful to be able to configure note titles on blueprint transitions when requiring notes. This would help tie back the history of notes to the blueprint actions. We have some approval processes in our blueprint and require notes for the
        • An update to improve email delivery | Email Authentication & Relay

          Dear Zoho Recruit Community, We hope this message finds you well. This post is to inform you about an important update regarding the authentication of all email domains in your Zoho Recruit account. Effective 31st December, 2024, emails sent using email
        • Stop adding Default ID column to xls exports

          When anything is exported to xls, Zoho adds a column with an ID.  WE DO NOT WANT THIS COLUMN.  We use an automated report to a team.  We have our own tracking number.  1. This makes the report messy, it just pushes OUR data off to the right.  2. We have
        • Zoho cases and remote work api

          How to use zoho cases listing api? When i try to hit the endpoint specified in the docs , i get the error : the page you are looking for does not exist with a 401.
        • Calendly does not show scheduled Meetings

          I use Calendly as my standard booking tool, but no matter what I am doing, Calendly shows any appointment as free (when in fact there already is an appointment in CRM Calendar or Zoho Calendar). Drives me nuts - cannot go away from Calendly due to various
        • I want the currency in my account to be Mexican pesos.

          Hello, I am a Mexican citizen and live in Ukraine. When I registered to your system, it was seen that I was from Ukraine, so the default currency is Euro. This is causing me a problem. Please change the standard currency in my account to Mexican Pes
        • Year-End Wrap: Don't rewrite - Switch to Email Templates

          As we're half-way through December, now is the perfect time to start sending out festive greetings. Whether it is to your clients or your team, it is important that every mail is tailored to the recipient and feels genuine, which allows you to make better
        • Elevating Email Security on Zoho Desk: DKIM Now Mandatory

          Hello Zoho Desk Users! It has been a wonderful journey with you on Zoho Desk. As we prepare to welcome 2025, we are strengthening our efforts to ensure a secure and seamless experience for you. To enhance email security, DKIM configuration will be mandatory
        • How to view shared mailbox in Outlook

          How to view shared mailbox in Outlook or in another software
        • Necesito el código ZB para mi cuenta

          Hice cambio de servidor y no encuentro el codigo unico de cname.
        • Privacy error

          Privacy error on Chrome for all embedded forms and reports, this is a huge issue: "Your connection is not private Attackers might be trying to steal your information from creator.zohopublic.com (for example, passwords, messages, or credit cards). NET::ERR_CERT_COMMON_NAME_INVALID"
        • Automate Backups

          This is a feature request. Consider adding an auto backup feature. Where when you turn it on, it will auto backup on the 15-day schedule. For additional consideration, allow for the export of module data via API calls. Thank you for your consideration.
        • Customise Search Bar in CRM

          Is there a way to customise this search bar in the CRM to add fields?
        • Counting downloads of a file

          Hello Could anyone help me, I would like to use a custom script to count how many times a file contained in a record has been downloaded. Is that something that is possible in Creator? Thanks Estelle
        • Is there any way to prevent emails from being sent from zoho crm without pressing email opt out?

          When I left my desk yesterday I excitedly thought I had fixed my problem, by making use of the "Inactive" field ... However after contacting the support chat, they have advised to stop emails being sent I need to update the "Email Opt Out" field - which
        • New Search Function

          Hey Team, The search function updated in our CRM about a week ago, so I assume it was an automated update across Zoho. It no longer displays leads/deals etc in Chronological order so that the most recently created or updated is the first to display which
        • New permissions for accessing emails sent via Zoho CRM

          Last modified on Nov 4, 2024: Permissions for accessing emails sent via Zoho CRM have now been extended to the IN DC. With this rollout, the feature is now available to all users across all DCs. Resources: Data sharing for emails, Configuring email compose
        • is it possible to add more than one Whatsapp Phone Number to be integrated to Zoho CRM?

          so I have successfully added one Whatsapp number like this from this User Interface it seems I can't add a new Whatsapp Number. I need to add a new Whatsapp Number so I can control the lead assignment if a chat sent to Whatsapp Phone Number 1 then assign
        • Request for Alerts on Workflow and Function Changes.

          I want to get an alert whenever a new workflow or function is added or an existing workflow or function is edited. Is there any way to do that? I need to log all changes whenever updates are made or new ones are added.
        • Transfer Amount from One Vendor to Another Vendor

          One of the vendors, who has a balance with us, has closed the business and has started a new business; Now he wants me to transfer the outstanding from the old account to the new Vendor Account. I am trying to do this using Payment Settlement a/c, But
        • How to make Branch compulsory in Zoho Books invoice?

          How I make Branches compulsory in Zoho Books invoice?
        • Regarding GST Report Issue in Zoho Books

          Hi, Right now, the very important point from my end is this Zoho Books issue. Here, you can see that we have created the invoice with the items of account sales and expenses. The journal is also correct. The profit and Loss statement is also correct.
        • Default Ship To Address on Purchase Orders cannot be different than Organization Address

          Our organization address is not where we want shipments delivered, it is just a mailing address. We would like to change the Ship To address on our PO's so that by default it is our warehouse (not the mailing address). I understand that when creating
        • Function #57: Automatically group items in invoices based on categories

          Hello everyone, and welcome back to our series! As a business expands and new product lines are launched, it becomes important to organize the items for better inventory management. The Category field in Zoho Books helps here by allowing you to add and
        • Differences between Zoho Books and Zoho Billing

          Without a long drawn out process to compare these. If you were looking at these Books and Billing, what made you opt for one and not the other. Thanks
        • unable to import transactions into zoho books

          I download a csv with separate columns for deposit and withdraw. The sample has zero's in the blank spaces so I ensure mine does too. When I try to import it says the fields must have values greater than zero.
        • Zoho Forms Unable to Save Account Numbers with a Leading Zero

          We are using Zoho Forms to for rental applications. It is working well, except for one thing:  when a user enters their bank account information, and that account number actually starts with a ZERO (like 00123456) the Zoho form will return the value without
        • How to include GST% in PO amount?

          Currently when I raise PO, the basic price of the item is used. However, the GST is not calculated and added along with the basic amount. I have added a Custom field for GST in the PO but I need Zoho Inventory to calculate the GST amount and add it with the Basic price to give me the final PO price.
        • sitemap in zoho sites not updating

          I checked my sitemap and it has not added any updates. Do I have to generate one manually all the time or is zoho sites suppose to generate and update it?
        • I trying to connect our PM tool but API shows failure

          Hi All, in ZOHO CRM when an enquiry stage is moved to WON then I have created a rule to trigger POST URL to thrid party AP and then create a function for mapping with below code void automation.kytesfunctions(String enquiryId) { // Fetch enquiry details
        • Sample Ticket - Created from Bot Preview

          Why is Zoho desk adding bot created tickets?
        • Webhook data is not being received

          We’ve set up the webhook with a public URL that returns a 200 status on Postman. However, when we ran a test, we didn’t receive anything in the req.body object or see any data from the POST request. As a team of freshers still learning the ropes of development,
        • Number of Workflow runs

          Is there a way in Zoho desk to see statistics regarding workflows, rules and other automation objects? Would be nice for several reasons: You could ensure that your workflows are actually running. You could determine which ones weren't being used so you
        • Mail is no longer populating CRM contacts

          Hi! For the last few days, my mail hasn't been populating my CRM contacts. Even people I email multiple times per day. In fact, it keeps trying to send mail to myself. Notice, I started typing Amy and only got as far as, "Am" and it suggested myself.
        • Zoho Support is indeed shocking and difficult to get a response with

          All our business emails have an auto-foward set up on them so that they also go to our GMAIL accounts so that we receive them to the relevenat people. The emails are indeed auto forwarding and arriving to our GMAIL accounts but when you log into your
        • Next Page