Zoho Creator monthly roundup - September 2024

Zoho Creator monthly roundup - September 2024

Hello all,

We're back with an exciting set of new features and enhancements that will elevate your Creator experience even further. In case you missed it, we’ve recently revamped our Product Roadmap page, now with a refreshed design and showcasing all the updates planned for the rest of the year. Be sure to check it out for a peek into what's coming next!

Now, let's dive into the updates for this month:
  • Zia assistance using Zoho GenAI
  • Field permissions for portal users
  • Enhanced flow for connection creation
  • SAML authentication enhancement for portals
  • Extension testing before publishing
- - - - - - - - - -

Zia assistance using Zoho GenAI 

We’re excited to announce the launch of our own large language model (LLM), Zoho GenAI, which will power Zia assistance by default. However, we’ll continue offering OpenAI as a paid option via BYOK (bring your own key).

How does it work?
  1. Going forward, when you use Zia Assistance to create a new app or form, or get next-field suggestions, Zia will be powered by Zoho GenAI by default.
  2. If you prefer to use OpenAI with Zia, you can integrate it by visiting the Zia section under Operations and configuring it by adding your API key.
Business value
By leveraging Zoho GenAI as the default option for Zia Assistance, you benefit from our in-house AI capabilities at no extra cost. The dual options (Zoho GenAI and OpenAI) also offer enhanced flexibility and convenience, allowing you to choose the product that best fits your needs.
 
Applicable for: C6
Availability: US, IN DCs
Reference: Understand Zia features in Creator
 
- - - - - - - - - -

Field permissions for portal users 

Our existing portal permission sets have empowered you to control the application components and data that portal users can access and interact with. With this new update, we’re taking it a step further by giving you the ability to configure field-level permissions within the portal, providing you with even more granular control over which fields are visible to your portal users. A key use case for this feature is handling personally identifiable information (PII), allowing you to control exposure to sensitive fields (like email addresses) by selectively granting or restricting access based on user permissions.

How will it work?
You’ll now find a Field Permission option under the More section on the Portal User Permissions page.

 
Business value 
Field permissions provide greater flexibility and security and ensure portal users see only the information that’s relevant to them.
 
Applicable for: C5, C6
Availability: All DCs
Reference: Understand portal permissions

- - - - - - - - - -

Enhanced flow for connection creation 

We’ve made several updates to streamline the connection creation flow, with the aim of making it easier for you to create and authorize connections:
  • Automatic connection name: The connection name will now be auto-generated when you select a connector. You can still edit it at any time.
  • Simplified authorization: By default, the same authorization will apply across all environments. If you prefer different authorizations for each environment, select the Use different authorizations for each environment option and specify the relevant environments.
  • Auto-generated authorization account name: The authorization account name will be automatically generated based on the third-party account name, if available, or assigned a system-generated name. You can edit this name later, on the Connection Details page.
Business value
This update streamlines third-party integration by enabling one-click connection creation for any selected built-in connector, reducing manual input and automating tasks, leading to increased efficiency and fewer potential errors.

Applicable for: C5 & C6
Availability: All DCs

- - - - - - - - - -

SAML authentication enhancement for portals     

We've rolled out enhancements to the user addition flow for Zoho Creator portals that use SAML authentication. Previously, there was no direct sync between the portal and the identity provider (IDP), requiring admins to manually add users under the Portal Users section before they could access the portal using SAML. With this new update, users from the IDP will now be automatically added as portal users upon signing up using SAML. The consumption of limits, as per your pricing plan, will be calculated as signups occur.

Note: This feature is applicable only to public portals.

Business value 
This enhancement simplifies user management by automating the user addition process, providing a smoother and more efficient onboarding experience.

Applicable for: C5, C6
Availability: All DCs
Reference: Understand SAML authentication

- - - - - - - - - -

Test extensions before publishing 

We'll be rolling out a new feature that lets you test your extensions on a sample application before you publish them. Previously, the process involved only development and publishing. With this enhancement, it will now include development, testing, and publishing. This added testing phase allows you to evaluate how your extensions perform in a live setting, giving you the chance to make any needed adjustments before completing the publishing process.

How will it work?
  • Going forward, you'll find a Test option for the Extensions.
  • By clicking this, you'll be taken to a sample application where you can create a new page and insert your widget. Once done, click Access Application to see how your extension appears and functions on the page.
Business value
This enhancement enables you to test your extensions in a sample environment before publication, ensuring they function as intended and minimizing the risk of issues after launch.

Applicable for: Creator in Sigma
Availability: All DCs

- - - - - - - - - -

That wraps up this month's updates. Feel free to share your thoughts on these updates in the comments below!
 
Regards,
The Zoho Creator Team


      • Sticky Posts

      • Zoho Creator - 2023 Release Projection 1

        Hello everyone! A very Happy New Year to you and your family. Hope you're all good and having a great time using Zoho Creator to make your lives easier and your businesses prosper. 2022 was an action-packed year for us at Creator, and we hope to continue
      • Zoho Creator User Group meetups in a city near you! - Oct - Nov, 2023

        Greetings from the Zoho Creator team! We're hosting a series of Zoho Creator meetups in various cities across the globe, and we'd love to meet you there! Our meetups are a great opportunity to network with industry peers, exchange ideas and best practices,
      • Zoho Creator - 2023 Release Projection 2

        Hello everyone! Time truly flies when you're having an incredible journey, and today we mark the completion of an eventful and action-packed six months. It feels like just yesterday when we embarked on this adventure together with the launch of our new
      • Upcoming Updates - August 2022

        Hi all, Greetings from the Zoho Creator team! Today we've got news for you on some exciting updates. And rest assured— there’s more to come! In this post, we'll be going over the upcoming features and improvements for this month as mentioned below. A
      • Introducing Zoho Creator's v2 APIs

        Hello App Creators, Welcome to Zoho Creator's v2 APIs! This post will serve as the central point for migrating implementations of Creator's current APIs (v1) to v2. Improvements that v2 brings OAuth-based authentication, which is more secure than the

        • Recent Topics

        • Delete a department or category

          How do I delete a Department?  Also, how do I delete a Category? This is pretty basic stuff here and it's impossible to find.
        • Remove or hide default views

          I'm looking to only have the views pertinent to my organization.  Is there a way to show only my custom views (or separate them to a different area or something)? If not, this should be a feature as switching from Zendesk we had this option...
        • Analytics Module: Can you move items from one dashboard to another?

          Is there a way to move items from one dashboard to another? I want to rearrange my dashboard now that I know what i'm doing but i don't want to remake my various widgets? Edit: Hey Zoho, This would be a good feature: to be able to move/copy widgets to
        • Copy Widget to another Dashboard

          I can see the option to clone a widget to the same dashboard but is it possible to copy it to another dashboard?
        • Introducing Record Summary: smarter insights at your fingertips

          Hello everyone, Building on the recent launch of Zoho's in-house Zia Large Language Model (Zia LLM)—a major milestone in Zoho CRM’s AI capabilities—we’re excited to introduce the Record Summary feature. This powerful addition makes use of Zia LLM to simplify
        • Suppress "spreadsheet will not be saved" message on published sheet

          I have published a sheet and have one column on that sheet that the user can edit (a dropdown picklist where the user can select the status for each line). Is there a way to suppress the Zoho Sheet message "Any changes made to this published spreadsheet
        • Missing "Email Authentication" tab

          Backstage is alerting users about "Unauthenticated Domains" with a large prompt in the backend. It adds a link to learn more. On this tutorial page, it shows where to find the "Email Authentication" tab in this screenshot. However, in our Backstage, that
        • Show item Cost value on Item screen

          The Item screen shows Accounting Stock and Physical Stock. It would be very helpful if value information could be displayed here as well, for instance Cost Price. Currently, to find the Cost Price (as used for inventory valuations) from inside the item
        • Default reminders on Emails

          I have seen that it is possible to set, for each email, a reminder when the email remains unresponded for some time. This is very useful, so useful that I would like to set it for all my emails, by default. Because an unanswered email usually requires
        • Este domínio já está associado a esta conta

          quando digitei meu domínio recebi essa mensagem que meu domínio estava associado a uma conta que eu nem faço idéia de quem seja. Como que faço pra resolver isso?
        • Integration with Moodle

          Greetings, I hope find all doing well and safe. I've recently returned to using Zoho Flow after a break and was hoping to connect my WooCommerce store with Moodle, the world's most widely used learning management system. My goal was to automatically enroll
        • How to Record Loan with interest

          I have received loans from friend he give me like 2 loans so far one is one year repayment and one short, how to properly record his payment, and repayment and give him statement  for each loan he give me 
        • Task status - completed - other options

          I have a dumb question I know i can make custom statuses for the tasks - but is there anyway to make additional "completed" statuses like for instance if i have a task "call back customer" and i leave a vm for them to call back marking it "completed -
        • Task module and related-to field

          In modules other than the Task Module I can add several lookup fields to provide a variety of relationships. In the Task module lookup fields are not available. There is only one "related to" field which I want to use for Company. But I want to relate
        • Add Lookup Field in Tasks Module

          Hello, I have a need to add a Lookup field in addition to the ones that are already there in the Tasks module. I've seen this thread and so understand that the reason lookup fields may not be part of it is that there are already links to the tables (https://help.zoho.com/portal/en/community/topic/custom-fields-on-task-module).
        • migrating from Zoho Invoices (CRM) to Zoho Books

          Good day, I was wondering if there was a easy way to migrate all the quotes and invoices from Zoho Invoices CRM to Zoho Books. We plan to move to using Zoho Books in a few weeks and would like to have all the quotes and invoices from the past 3 years
        • Zoho MA and Custom Module

          I am trying to create a sync between Markting Automation and Zoho CRM. I am mapping a custom module from the CRM. The custom module has email field mobile phone field However I cannot finish the integration since the system keeps asking me for email or
        • When is partial reimbursement going to be launched?

          Hi there. I saw somewhere that the partial reimbursement feature is in the work. What is the update and ETA of that? Our clients and prospects have been asking us and we agree that that is an important feature to have.
        • Year-End Wrap: Declutter Your Inbox Using Email Filters

          Ping!—an email drops in. And another. And another! It's finally that time of the year when your inbox will be bursting with messages from team members, clients, and marketing agents, leaving you feeling overwhelmed and distracted. Sounds familiar? Now
        • Unified Notes View For Seamless Collaboration

          To facilitate better coordination among different departments and team members, the notes added to a record can now be accessed in all its associated records. With this, team members, from customer service representatives to field technicians, can easily
        • Q4 Europe In-person Zoho User Group Meetup: Streamlining Your Business Processes & Introduction to Zoho CRM for Everyone

          Hello Zoho Community, We are excited to announce our upcoming Zoho User Group meetup in Europe! This session is designed to help you streamline your business processes using Zoho CRM, with a special focus on enhancing customer interactions and leveraging
        • Formula fields - Request for dynamic recalculation / proper implementation

          Hi Guys, I have a big problem with Zoho formula fields. They don't recalculate each time the record is viewed - only when a record is edited. Formula fields should be updated dynamically each time a record is retrieved. As an example: I have a formula
        • Items attribute questions

          Many of my items have attributes, such as size and color. How can I add new fields to the "New Items" screen to capture that in my Purchase Orders, Items, and Sales Order pages? I only see these attribute fields when adding an Item Group. Also, on the
        • Organize and Track Phases with Phase Custom Views

          Phase Custom Views let you filter and display phases based on specific criteria. This helps you focus on what’s most relevant for you and your team. Filter phases using criteria such as budget, status, and more. Share views with specific users or teams
        • Record Asset Received as Payment

          How exactly would you account for this in books? For example, I receive a mini computer for a review and I get to keep it after the video is published. Would debit my normal asset account (e.g. Computers) and credit an income account (e.g. Other Income).
        • Invoice Line Item Report

          Is it possible to run an 'Invoice Line Item Report'? The 'Invoice Details Report' shows one row per invoice. I would like one row per Invoice Line Item.
        • Transform Your Customer Support with AI-Powered Chatbots in Zoho SalesIQ

          Ever wondered how some companies seem to have superhuman customer support? Let's uncover their secret! In the digital age, customer expectations are skyrocketing. Did you know that according to McKinsey, 75% of consumers expect a response within five
        • Progressive Invoicing

          Progressing invoicing is needed for many industries. It would be great to see it implemented into Zoho Books as well. Set up and send progress invoices in QuickBooks Desktop (intuit.com)
        • Client Script - mapping data from different module

          Dear ZOHO Team Firstly I need to describe the need - I need to have data from Contacts module based on lookup field - the 5 map limit is not enough for me because I have almost 20 fields to copy So I have decided to make a Customer Script - and from unknown
        • DORA compliance

          For DORA (Digital Operational Resilience Act) compliance, I’ll want to check if Zoho provides specific features or policies aligned with DORA requirements, particularly for managing ICT risk, incident reporting, and ensuring operational resilience in
        • Files Uploaded to Zoho WorkDrive Not Being Indexed by Search Engines

          Hello, I have noticed that the files I upload to Zoho WorkDrive are not being indexed by search engines, including Google. I’d like to understand why this might be happening and what steps I can take to resolve it. Here are the details of my issue: File
        • Customer can't comment on SO or Invoice

          Hi I just saw that my customers are not able to submit a comment either on invoices or sales order. What happens if my customer hits submit is just nothing. only a red line appears on top of the page which probalby indicates an error. I'm not able to
        • Zoho Creator customer portal limitation | Zoho One

          I'm asking you all for any feedback as to the logic or reasoning behind drastically limiting portal users when Zoho already meters based on number of records. I'm a single-seat, Zoho One Enterprise license holder. If my portal users are going to add records, wouldn't that increase revenue for Zoho as that is how Creator is monetized? Why limit my customer portal to only THREE external users when more users would equate to more records being entered into the database?!? (See help ticket reply below.)
        • See Calendar When Creating Meetings On Record Page

          It would be a great user experience to see you calendar while you are creating a meeting on a record page. Here is how I imagine it could look:
        • Saved filters, layout rule support, related list quick navigation, and more

          Hello Everyone, We're excited to share some new features and enhancements in the Zoho CRM iOS and Android apps that will improve your mobile experience. These updates will make your CRM journey more efficient and user-friendly. Here's a look at what's
        • Power of Automation: Automatically send an email to all portal users with today's list of Open tasks.

          Hello Everyone, A Custom Function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as to when to trigger using the Workflow rules (be it Tasks / Project) and associate the custom function to it. Requirement:-
        • Introduction of Robotics Process Automation in Zoho products

          It will be great if Zoho can start advancing from automation to robotics process automation. For a start, it can be started with smart document understanding. Provide OCR engines Google cloud, Microsoft Azure Computer vision OCR, Microsoft OCR, Omnipage
        • Lock a custom field on a deal record but keep all other fields editable?

          I have a custom field, which auto-populates a job number upon converting a lead to a deal but the automation breaks if someone accidentally edits that field. I want to lock that field but keep all other fields open. Is this possible? I've tried through
        • Add Feature To Hide Plugin Sections On Record View

          Hi team, I'm trying to help a client tidy up their CRM. When it comes to record view some sections and fields are visible no matter what Layout Rules are applies and they are not removeable from the layout editor. I would like to see an option to hide
        • Creator Simplified #10: Predefine Form Field Values and Make Them Read-Only for Users

          Hey Creators, Ready for this week's tip in the Creator Simplified series? Today, we will explore how to have read only fields in a form. Use Case: Assume a scenario where the default value for a Department field needs to be English Literature, but you
        • Next Page