Zoho Payroll: Product Updates - July 2025

Zoho Payroll: Product Updates - July 2025

Over the past month, we've focused on making Zoho Payroll more flexible, compliant, and easier to use—whether you're processing complex payouts, ensuring accurate calculations, or meeting local tax regulations.

Here's what's new:
  • One-Time Payments and Off Cycle Payrolls: Now Support Formula-Based Earnings (India)
  • Earnings Based on % of CTC Now Include One-Time Earnings (India)
  • Authorize Zoho Payroll to File State Taxes on Your Behalf (US)
  • More SIF/Wage File Formats (UAE & KSA)
Plus, stay tuned for a sneak peek at an exciting improvement coming your way next week.

One-Time Payments and Off Cycle Payrolls: Now Support Formula-Based Earnings (India, UAE, KSA)

When processing a one-time payout or an off cycle payroll for employees, you must select a specific earning component, which determines how the payment is calculated.

You can now use formula-based earning components such as Custom Allowance or Overtime Allowance as the earning components in both One-Time Payments and Off Cycle Payrolls, provided the earning component's Pay Type is set to Variable Earning and the Calculation Type is set to Custom Formula.

Since the payout amount is determined by a formula, you're required to provide the necessary input variables used in that formula. These inputs may include days, hours, or minutes, depending on how the formula is defined.

After creating the one-time payout or off cycle payroll entry, you must manually add each employee and enter the appropriate input values, such as the number of days, hours, or minutes worked.



For example:
  • If your formula pays 200 per overtime hour, you must input the number of overtime hours worked for each employee.
  • If your formula is based on days worked for a project, you must enter the relevant number of days for each employee.

Earnings Based on % of CTC Now Include One-Time Earnings (India)

Previously, when fixed earnings such as Basic Pay, HRA, Dearness Allowance, Conveyance Allowance, etc., were set to be calculated as a percentage of CTC, the system used the Fixed CTC as the basis. This Fixed CTC was calculated as Annual CTC – One-Time Earnings.

As a result, only the recurring components of the CTC were considered.

Now, fixed earnings calculated as a percentage of CTC are based on the entire Annual CTC, which includes one-time earnings (such as bonuses or one time payments). This means the earnings derived from percentage calculations will now reflect a higher base value. This change ensures a more consistent and transparent calculation of earnings based on the full value of an employee's Annual CTC, including both recurring and one-time earnings.

Notes
Note: This feature is currently in early access. If you’d like to enable it for your organization, please contact us at support@zohopayroll.com.

Authorize Zoho Payroll to File State Taxes on Your Behalf (US)

Previously, Zoho Payroll could file and pay state payroll taxes on your behalf except for certain departments in the following states:
  • California
  • Colorado 
  • Hawaii
  • Iowa
  • Indiana
  • Massachusetts
  • Minnesota
  • New Mexico
  • North Dakota
  • Oklahoma
  • Pennsylvania
  • Texas
Now, you can authorize Zoho Payroll to handle payroll tax filing and payments for the remaining departments in these states as well. This can be done by granting us Third Party Adminstrator (TPA) Access through the official website or relevant portal of the states listed above. 

To learn how to authorize Zoho Payroll as a third-party access for your state, refer to our TPA setup guide. Once TPA is granted, Zoho Payroll will be able to file and pay state payroll taxes on behalf of your organization.

Other Enhancements

Sharjah Islamic Bank SIF File Format (UAE): If you choose to pay your employees via bank transfer, you can download the SIF file in the Sharjah Islamic Bank supported format from Zoho Payroll. Then, submit it manually to the Wages Protection System (WPS) or through your bank’s website to process the payment.

More Wage File Formats (KSA): If you choose to pay your employees via bank transfer in KSA, you can download the wage file in a format supported by Albilad Bank, AlJazira Bank, or Saudi National Bank from Zoho Payroll. You can then manually submit the file to the Wages Protection System (WPS) or through your bank’s website to process the payment.

Upcoming Change

Later next week, we’re rolling out an improved Settings section in Zoho Payroll. It will feature a cleaner layout, smarter grouping of options, and a built-in search to ensure consistency with other Zoho Finance products.





That's a wrap for now! We are always eager to hear your suggestions so we can help you do payroll better. Feel free to share them in the comments below.

If you need any assistance, please write to us at support@zohopayroll.com, and we'll help you. Stay tuned for more updates from Zoho Payroll.

With a shared purpose,
The Zoho Payroll Team




      • Sticky Posts

      • Zoho Payroll | Quarterly Product Updates For 2024

        As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined
      • Introducing Academy 🎉: your go-to hub for all things payroll

        Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll

        • Recent Topics

        • Duplicated Notebooks

          Out of the blue, almost all of my notebooks got duplicated and the different copies contain different information. Some seem like older copies than the others. I use the linux desktop app and sometimes the Android app. I assume that the sync failed at some point and was unable to merge the two versions together. But I'm afraid to add anything else to my notebook because if it can't properly sync 5 notebooks with only a handful of notes each, what will happen when I have hundreds of notes and I lose
        • Currency limitation when integrating Zoho CRM & Zoho Books

          Brief Video of Problem: https://www.loom.com/share/d61d1d07d0904e149d80c1901a22418e. Background ·       Our business is based in Australia and we have to have Zoho Books in AUD to comply with tax and reporting regulations in Australia. ·       We sell
        • Multi-select Lookup does not have Advanced filter options in CRM

          With much fanfare Zoho announced the advanced filter options for CRM lookup fields which was a nice addition. This feature is not available for Multi-Select lookup fields. Will it be rolled out in the next 3-6 months, considering the standard lookup filter
        • Experience effortless record management in CRM For Everyone with the all-new Grid View!

          Hello Everyone, Hope you are well! As part of our ongoing series of feature announcements for Zoho CRM For Everyone, we’re excited to bring you another type of module view : Grid View. In addition to Kanban view, List view, Canvas view, Chart view and
        • Unable to copy into a new document

          Whe I create a new Writer doc and attemp to copy and past I get this message. The only way to copy into a document is I duplicate an existing document, erase the text and save it under a different name and then paste the information. Not ideal. Can you
        • Kaizen #157: Flyouts in Client Script

          Hello everyone! Welcome back to another exciting edition of our Kaizen series, where we explore fresh insights and innovative ideas to help you discover more and expand your knowledge!In this post, we'll walk through how to display Flyouts in Client Script
        • Customize User Invites with Invitation Templates

          Invitation Templates help streamline the invitation process by allowing users to create customized email formats instead of sending a one-size-fits-all email. Different invitation templates can be created for portal users and client users to align with
        • Admin Control Over Profile Picture Visibility in Zoho One

          Hello Zoho Team, We hope you are doing well. Currently, as per Zoho’s design, each user can manage the visibility of their profile picture from their own Zoho Accounts page: accounts.zoho.com → Personal Information → Profile Picture → Profile Picture
        • Published Course Not Reflecting In Hub

          Hi! I am trying to create micro-learning courses for our team to be available for self-guided learning. I have published the courses with enrollment settings open to all users of the hub, but they don't appear to be available for enrollment. Am I missing
        • Unlock Locked Users via Zoho One Mobile App

          Hello Zoho One Team, We have noticed that in the Zoho One web admin panel, we can unlock a locked user when needed. However, when using the Zoho One mobile app, there is no indication that a user is locked, nor is there an unlock button similar to what
        • Tip #47- Stay Ahead with Automated Scheduled Reports in Zoho Assist- 'Insider Insights'

          We’ve made it easier for you to stay informed, even when you’re busy managing remote sessions! With Scheduled Reports in Zoho Assist, you can now automatically receive detailed insights about your remote support and unattended access activities directly
        • Colour Coded Flags in Tasks Module List View

          I really like the colour coded flags indicating the status of the tasks assigned to a Contact/Deal in the module list view. It would be a great addition to have this feature available in the list view of activities/tasks. I understand you have the Due
        • Uploading data to S3

          Has anyone successfully uploaded data from Creator to S3 using the InvokeURL command or any other method in Deluge? (keywords: S3, AWS, Amazon, bucket)
        • UPS Label size when generated via Zoho

          We've integrated UPS with Zoho inventory. When creating and downloading the shipping labels they are created in a larger paper size. I'd like them to be generated to print on a 4x6 printer. Zoho have told me I need to do this within our UPS portal. UPS
        • Credit Management: #4 Credits on Unused Period

          Recall a familiar situation. You sign up for a monthly gym membership. You pay the subscription fee upfront, get motivated, and show up consistently for the first week. Then, suddenly, you get caught up in work deadlines, travel plans, or a dip in motivation.
        • Zoho Analytics Automatically Deletes Queries and Reports When a Synced CRM Field Is Removed

          We’ve encountered a serious and recurring issue that poses a massive data integrity risk for any Zoho Analytics customer using Zoho CRM integration. When a field is deleted in Zoho CRM — even an unused one — Zoho Analytics automatically deletes every
        • Prevent new Record Association

          Hello all, We have a small sales organization therefore, it's helpful for everyone on the sales team to be able to view the full list of accounts to assist in preventing duplicate accounts from being created. However we want to prevent people from creating
        • Tip of the Week #73– Automate workflow with Make integration.

          Make is a no-code workflow automation platform designed to connect your favorite apps and automate repetitive tasks across services. By integrating Make with Zoho TeamInbox, you can streamline everyday inbox management and save valuable time. With this
        • Viewing attachments

          I'm using a Web Form integrated in my web site to collect Leads several info, including a image upload. In order to to approve each lead, we have to view the image uploaded. Unfortunately, in the Leads view, the Attachments can only be downloaded, not
        • Kaizen #89 - Color Coding using Client Script

          Hello everyone! Welcome back to another exciting Kaizen post. Today let us see how you can apply color codes to the List and Detail Pages of Zoho CRM using Client Script. Need for color code in Zoho CRM When you mark things with different colors as a
        • Instant Sync of Zoho CRM Data?

          With how valuable Zoho Analytics is to actually creating data driven dashboards/reports, we are surprised that there is no instant or near instant sync between Zoho CRM and Zoho Analytics. Waiting 3 hours is okay for most of our reports, but there are
        • Is it possibly to directly set the tax amount on order instead of indirectly via tax rates?

          We own an eCommerce application and want to funnel submitted orders from that system into Zoho. We're already calculating tax in our application and just need a way to set it in Zoho. We tried to use Zoho's tax objects for tax by setting the rates to
        • Zoho account sign in with passkey

          Hello, I am trying to sign in using passkey, but the option doesn't show up in the web and is disabled in Oneauth on mobile, saying the admin has restricted the use. On the Admin page in Security MFA I can find no option for passkey. Help would be greatly
        • Rescheduled US meetups: Zoho Desk user meetups are coming to seven U.S. cities in October and November, 2025

          Hello to our Zoho Desk users in the United States, We're excited to share the revised dates for the upcoming Zoho User Groups happening across the US this summer. Our product experts are heading to seven cities throughout the country, and for the first
        • Checklists as templates

          Is it possible to save checklists as templates to reuse them in other tasks? Example: I have a web project. I maintain individual web URLs as tasks. Within the tasks the same checklist should be used again and again: - Page created in CMS - Properties
        • Send mass email using my secondary email

          Hello, When I send an email to just one person from Zoho CRM, a complete email editor appears, where I can choose which of my email addresses I want to use in the From field. When I send a mass email, there is not such option. I can only select the email
        • Add the same FROM email to multiple department

          Hi, We have several agents who work with multiple departments and we'd like to be able to select their names on the FROM field (sender), but apparently it's not possible to add a FROM address to multiple departments. Is there any way around this? Thanks.
        • ZOHO TEAM INBOX Calendar Integration

          The Problem: Clients send meeting invitations to our TeamInbox address. TeamInbox receives these invites, but we cannot accept them. We do not use individual inboxes for transparency purposes. Ideal Solution: A way to accept calendar invites sent to our
        • Unearned / Deferred Revenue Automatic Calculation for Subscriptions

          As a SaaS business, we have multiple active subscriptions with varying dates and amounts. Is there a way to have a monthly automatic calculation for all of them that debits or credits the unearned revenue and revenue accounts accordingly? Alternatively,
        • Zoho Desk Limit for Comma Separated Queries

          Hi, I have just discovered a limit that I believed is not mentioned in any of Zoho's documentations. My search query looks like so: "query: {"accountId":"786050000091629966,786050000163589273,786050000163589427,786050000162753705,786050000162112971,786050000161987643,786050000160752868,786050000167089504,786050000167089378,786050000167089024,786050000167070005,786050000166295256,786050000128153693,786050000110560021,786050000046594575,786050000039106461,786050000002225356,786050000076889093,786050000047895103,786050000043365354,786050000044765191,786050000041790249,786050000040359116,786050000037945198,786050000024605077,786050000000525015,786050000155333895,786050000157741437,786050000000718125,786050000011574353,","departmentId":"786050000042648070","status":"Finished","sortBy":"createdTime","customField2":"cf_completion_date:2025-01-28T03:00:00.000Z,2025-10-28T03:00:00.000Z","customField3":"cf_billed:false"}"
        • Module Name doesn't exist

          I am trying to create a module named Activity, with plural Activities, but I have an error that module name already exists. This module is doesn't exist, and I don't have a single field called Activity or Activities.
        • Zoho Desk iOS and Android app update: AI powered: Reply Assistance and Refine Messages on IM module.

          Hello everyone! We are excited to introduce new AI powered features on the IM module of the Zoho Desk app. Reply Assistance: Reply Assistance generates suggested responses for incoming chat messages, which you can directly insert into the conversation
        • Unify All Zoho Video Meeting Experiences into One Standardized Platform

          Hi Zoho Team, We would like to share an important user experience concern regarding the current state of video meeting functionality across the Zoho ecosystem. The Problem Within Zoho, there are multiple ways to initiate or schedule a video meeting: Zoho
        • Is it possible to embed Youtube shorts?

          Hi Zoho desk support, This is Ryan from Accuver America. While I'm trying to create a knowledge base article with embed video, I ran into this issue. "www.youtube.com refuse to connect" A little bit background is that because this video is recorded on
        • Zoho Inventory - Move Orders

          Quick question about Move Orders... Why is there no status to say something like "Draft", "In Progress" and "Completed", similar to Transfer Orders? I'm assuming that when something needs to be moved it should be planned in Inventory, executed and then
        • Split functionality - Admins need ability to do this

          Admins should be able to split an expense at any point of the process prior to approval. The split is very helpful for our account coding, but to have to go back to a user and ask them to split an invoice that they simply want paid is a bit of an in
        • Delegates - Access to approved reports

          We realized that delegates do not have access to reports after they are approved. Many users ask questions of their delegates about past expense reports and the delegates can't see this information. Please allow delegates see all expense report activity,
        • How to include total km for multiple trips in expense report.

          Whenever I create a mileage report it only shows the total dollar amount to be reimbursed. The mileage for each individual trip is included but I also need to see the total distance for all trips in a report? How do I do this?
        • Get logged in user ID in Deluge script

          Hello all, How do I get the id of the logged-in user in a deluge script? the "zoho.loginuserid" function actually returns the users email address or whatever the user id they use to login to zoho with and not the id of the user record, and given that
        • Item Details Field - New Barcode / Document option?

          Is this a new feature??? its in both books and inventory.
        • Next Page