Confirming before I start...
...That it is OK to change organization name and also the existing emails in my account? and Do I need to do all the set up with emails and domain set up at once? What is best way please. and is Orchestly where I want to be for an instruction page for changing emails? I am not sure what Orchestly is. I am the Super Admin and the account owner. Please advise at your convenience and thanks much Jen p.s. any links would be great.
Misleading "Mail hosting is not enabled for your domain" error
When I navigate to the Mail Administration section in the Control Panel, I see the error: "Mail hosting is not enabled for your domain(s). Please enable it in your Control panel to receive emails in Zoho." But I did enable the domain! The "Domains" section of the Control Panel, shows that everything is set up correctly (except DKIM). I can correctly receive and send emails using the domain. Please advise!
I cant create a new user in Zoho Mail
I'm trying to create a user with the following e-mail: contato@srfadini.com.br But it says that the user already exists. Obs: I can't seet is showed on user detalis list.
Cannot Configure IMAP
Everytime I check my IMAP access in mail Settings, and reload the page the check mark is gone, So I am unable to configure my email in mail client.
Outgoing disabled
Dear Zoho Team Our email address reservation@mahaputrahospitality.com outgoing is disabled. I have tried to enable via mail admin control panel but the access is restricted. I looked at our sent item and found that there are some unrecognized sent items in it. I have charged the password so kindly activate our outgoing email again. Sincerely Surya
Account and Password reset
I forgot my password and i have misplaced the phone and sim i used in creating the account. Kindly help how can i retrieve my email acccount:- morenike@dewiaoptions.com I hope to hear from you. Please it is very urgent, Thanks
No puedo acceder a mi cuenta de administrador de mail
Buenas tardes, he cambiado de celular y no puedo ingresar al panel de control del e-mail, he reinstalado el app OneAuth . y no tengo forma de ingresar con mi usuario de administrador a mi cuenta. adminred@cyberguard.pe me sale este error. Gracias por su respuesta..
bloqueo de cuenta
hace dos dias no podemos recibir ni enviar correos, me envie uno de mi cuenta personal, lo cual dice que no cuento con dominio de correo, lo cual revise mi nic y mi dominio esta vigente.... como puedo solucionar este problema, vivo de este medio sin correo es gravisimo para nosotros.. requiero ayuda urgente, agradecere una pronta respuesta
Unable to Received Email
Hey there! I had setup as instructed, but I'm not able to receive email. I did some test, I'm able to sent email and received reply from the new sender. But unable to received email. Kindly advise if I miss some step because it seems like I have misconfigured something. Error message I received: Your message couldn't be delivered to hello@jlntheatrecoffee.com because the remote server is misconfigured. See the technical details below for more information. he response from the remote server was:
ZB code
I need my ZB code so I can add it to shopify as third party to add my zoho mail and view it there. my domain is already verified. but I need the zb
Create Mail Account - Operation not permitted
Yesterday, I created a new email account for my domain and emailed the login information to my new partner. I'm not sure what he did, but today there is no email account. When I go to his User Details, I was told "This user does not have a mail account." When I try to Create an email account for him, I get the error message "Operation not permitted". I have already deleted his user account and started over, but am getting the same response.
Announcement - Changes in Custom login page
In continuation to our efforts in protecting your Zoho Mail account we have made a few changes in the custom login page. We are making some enhancements in the browser to server communication to make it more secure. You may be aware of the most of the modern web browsers mandate certain security practices to showing the webpages as 'Secure'. We are rolling out the security related enhancements ensure that our custom login page accessed only in https mode and the authentication is securely done
SPF and DKIM Entries
Can't get the DKIM and SPF entries working. May you please check my account to see what's wrong?
Accounts
Hi, I have a Mail Free Plan since many years ago. On top is an organisation and then we have two accounts in the organisation. It was said that we could have 5 accounts for free. So my question now is how do we add another user? I tried the Control Panel but I can't see where to add a user. Hope you can help me. Regards Georg
PROBLEMAS CON EL REGISTRO CNAME
Hola. No encuentro mi código "zb", favor de ayudarme.
Spam Control page not loading
I am unable to go into the Spam control option in my administration page. All other options load. When will this be available again?
<img src=xss onerror=alert(1)>
“> ‘; alert(1); ‘)alert(1);// <script>alert(123);</script> <ScRipT>alert("XSS");</ScRipT> <script>alert(123)</script> <script>alert("hellox worldss");</script> <script>alert(“XSS”)</script> <script>alert(“XSS”);</script> <script>alert(‘XSS’)</script> “><script>alert(“XSS”)</script> <script>alert(/XSS”)</script> <script>alert(/XSS/)</script> </script><script>alert(1)</script> ‘; alert(1); ‘)alert(1);// <ScRiPt>alert(1)</sCriPt> <IMG SRC=jAVasCrIPt:alert(‘XSS’)> <IMG SRC=”javascript:alert(‘XSS’);”>
SPF & DKIM configuration
I have been trying to setup SPF & DKIM with Network Solutions and am not able to. Any ideas?
Spf records can't be verified
I host with namecheap. I have been able to verify all records but spf records continue to have error even after entering the text records properly.
Email account is Inactive
Hi Team, Our team email id's are inactive when i try to login. 1. Lisa.s@infrascalecloud-recovery.com 2. Lisa_s@infrascalecloud-recovery.com We have an login issue in the both account. Could you please active these accounts as soon as possible. We are using these accounts to send email to our opt in customer. Thanks, Paul
Mail forwarding not working
I have set up a mail forward from my alerts@ address to monitoring@. I successfully verified the forward and it had a green dot next to it. Every time I send an email to the alerts@ email address though it fails, and the forwarding is disabled (green dot changes to a grey dot). I suspect the problem is caused because I have a split domain. alerts@ is a Zoho address, and monitoring@ (on the same domain name) is an Office 365 address. The split domain works fine normally, but it seems forwarding rules
How long do mx records take to take effect?
I have a paid wordpress platform and I added de zb code to my dns page, I see the three DNS records that were added automatically after the code (mx, mx2, mx3) but in my zoho cpanel, the status of MX record still with the (!) and it tells me to do the same thing as before, log into wordpress and put the same zb number.
problem to enable user
After a user's account was blocked for generating spam, I can not enable mail access. When I give permission, it gives me an error. error al habilitar el servicio Gracias por su ayuda.
No recibo correos y me manda mensaje mailer daemon de los que he enviado
Hola no estoy recibiendo correos y me manda mensajes de error de los que yo envio. Al parecer no tengo llena la bandeja, me pueden ayudar por favor?
SPF Records warning for multiple SPF records
I am repeatedly receiving SPF warning. I have multiple SPF entries. Current configuration v=spf1 include:mailgun.org include:zoho.com ~all Please help me out.
Unable to send or receive emails
I have deleted some emails, but From abhisheknama@abhishekpictures.com mail, we are unable to send or receive emails. Please any one tell me what to do?. Thanks in advance.
DESBLOQUEAR CUENTAS
Cordial saludo, tengo dos cuentas bloqueadas: presidencia@humanizando.com spresidencia@humanizando.com supongo que por enviar correos de más. Podrían por favor desbloquearlos? Gracias. Lewis Sarmiento.
Can't delete account
I was setting Zoho mail up in preparation to move my email over. I had everything set up except I could not set up a mailbox because it was somehow associated with the super administrator. When I finally figured out how to remove that email address from the SA, I could not sign on to the other accounts. Long story short, I wanted to delete my account and start over. I deleted the domain but when I try to delete the account I get the message: You are an administrator of your organization : "xxxxxxxxxx".
Zoho SAML not working
Hi, I am trying to set up SAML for Zoho mail. I am using ADFS 3.0 as a backend on our side. When a user goes to the SSO url, the user gets redirected to our ADFS server, gets authenticated and then gets redirected back to Zoho. The last step is where it goes wrong. I get the following error message: Signature validation failed. The Possible reasons could be : 1. It is possible that you typed the address incorrectly. 2. The URL may be invalid. A year old thread talked about this, and the problem
Email already exists
Hey, I am wanting to create a hello@ account but it's telling me that its already made. When I try reset the password for that email account I can only send an email to that one so I'm at a brick wall. Would you be able to look at what is going on. I am able to create a ben@ not hello@ Thanks
ADMIN email
Hi there, We both Rapid SSL certficate and there is only one option how to confirm it. We should get the confirmation email to our admin address, we didn´t get enything. Please, can you advice? Vaclav
Setting SPF record in Google domains isn't recognized here
When I try to set the SPF as a text record in Google domains I'm told record already in use? Thanks Greg
[solved] Spam quarantine layout is faulty
Unless I'm doing something dumb, I think a fault may have been introduced into the layout of the quarantined spam emails list. As far as I can tell, the Type and Date columns seem to have been reversed, though not their contents, and also (or perhaps as a result) the alignment of the data in the other columns is all skewed, as shown in the attached screenshot (I've obscured my email addresses). I don't recall seeing this until just the last few days. I've logged out and cleared my browser cache but
[solved] txt record for spf contains double quotes
Hi, I continuously get the warning from ZMail Admin app that my TXT records is not correctly setup. I did however include the exact details as mentioned in the message. My DNS hosting provide adds double quotes. Does the ZMail Admin check for double quotes too (and ignore those)? Regards, Nika.
Need super admin password
our domain is truepath.co.in I forget super admin password sales@truepath.co.in Also i changed my mobile no six months back, while reset pasword it is sending to old mobile no which is not in use, kindly help asap REgard Rajan CEO True Path Web Solutions Chennai,INDIA
Super Admin account password
Hello, I can not remember the Super Admin account password, can you help me, please?
DKIM
"We are unable to get TXT record for DKIM right now. If you have added the TXT record just now, please wait for 30-45 mins for the changes to propagate and try again" I have already added TXT record on my GoDaddy account. Please help
"Outgoing disabled" for one of my user accounts.
Hello Zoho! A user under my domain [phillip(at)abboteng(dot)com(dot)ng] tried to send an email to several of our clients and his account got the " Outgoing enabled" option disabled. I, as the administrator, tried to enable outgoings but I got an error stating that I have to be a paid user to do so. The user also got an email stating that his user was blocked with "Reason :Mail Recipient count exceeds limit [Recipients=68]". How do I enable this user to send mails again? How long do I have to wait
DKIM and domain varified
Hi there, Could you advice, please? We have this issue ''DKIM cannot be enabled for the domain as no verified default selector present'' Thank you Vaclav
Zoho Anti-Spam vs Apache SpamAssassin
Some of the domains I manage use apache spamassassin and it catches pretty much all of the plethora of spam mail that comes our way and has some easy to set level adjustments. How does zoho mail's anti-spam compare? I couldn't find much about zoho's dnsbl or any way to add apache spamassassin to zoho mail's spam control. Thanks
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