Support
Can I change my support payment from monthly to yearly in Zoho CRM Plus?
Yes. Payments for support plans in Zoho CRM Plus can be changed at any time. If you signed up for your Zoho CRM Plus account online, you can change your monthly support plan to yearly by yourself in Zoho CRM Plus: 1. Navigate to ...
What is the role of a Technical Account Manager?
A Technical Account Manager is a dedicated manager assigned to every Zoho CRM Plus Enterprise Support plan, who is available 24/7 to help you with any questions or issues you have with Zoho CRM Plus, right from the moment you sign up for Zoho CRM ...
I am on the classic support plan in Zoho CRM Plus. How do I upgrade to Premium or Enterprise support?
You can easily upgrade to the Premium or Enterprise support plan within the Zoho CRM Plus interface. In your Zoho CRM Plus: 1.Click on the Admin photo icon in the top-right corner 2.Click Manage Billings in the Subscription section. You will ...
How do I reach out to Zoho CRM Plus support?
You can reach out to us via phone, email, live chat, or the Zoho CRM Plus community. All these communication channels are available in the Need help? section of your Zoho CRM Plus account. To access this section, click on the admin photo icon in the ...
What is the ENTERPRISE SUPPORT plan in Zoho CRM Plus?
Our Enterprise Support plan is a comprehensive paid support plan that gives you access to 24/7 support assistance via email, live chat, telephone, and the Zoho CRM Plus community with a maximum response time of one hour. You will be assigned a ...
What is the PREMIUM SUPPORT plan in Zoho CRM Plus?
The premium support plan is one of our additional paid support plans. Users get access to technical product assistance 24 hours a day, 5 days a week across all channels: live chat, phone, email, or the Zoho CRM Plus Community, along with onboarding ...
What is the CLASSIC SUPPORT plan in Zoho CRM Plus?
The classic support plan of Zoho CRM Plus is a free plan that is available to all our users for telephone and live chat 8 hours a day, 5 days a week with access to basic technical product assistance. I am a trial user. Will I still be provided ...

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